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Dentistry for Children - Potomac

4.2 (5 reviews)
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2 years ago

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1 year ago

Dr. Eric and his staff are the absolute best! My kids have a lot of dental anxiety, but they love this office. The care is top notch.

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2 years ago

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SuperKids Pediatric Dentistry - A SuperKids Patient

SuperKids Pediatric Dentistry

3.3(24 reviews)
0.1 mi

Headline: In life...if you come across a partner that will not afford you a small amount of grace,…read moreit's probably best to cut ties quickly. I drove an hour from work and then home to get my son to an appointment today at 4:30 pm in Potomac. I was stuck at the intersection out front when I got a call at 4:31 to ask if I was arriving. I said I just had to get through the light and we'd be there. I was told that, since 4:30 pm is the last appointment of the day and I was not there they'd have to re-schedule. I was admittedly annoyed. Fast forward, we arrived at the office at 4:34 and they confirmed he would not be seen. I had asked for his records when I was in the car if they were going to be that rigid...and they had his records ready. We won't be back.

We had an appointment for 9am today in Rockville. We arrived at the office a few minutes early and…read morethe door was locked. I called the office and nobody answered so I called one of their other locations. The first person I spoke to said she reached out to the people who should be there, they are on their way, there must be traffic... 10 minutes later I call again and this time I speak to someone who tells me "oh they don't start until 9:30 on Tuesdays." I have multiple confirmation/reminder texts including today at 5:55AM confirming my appointment on Tuesday at 9:00am. Finally the Rockville office calls me back and said "oh we changed our hours, I called you on August 19 (a month ago) to let you know." I explain we were overseas then so I didn't get the message, but nonetheless that was a month ago and they haven't contacted me since then to make sure I got the message? And funny enough when I looked back at the text messages I even got one exactly on August 19 that says "thank you for scheduling your appointment Sept 20 at 9am..."

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SuperKids Pediatric Dentistry - A SuperKids Patient

A SuperKids Patient

SuperKids Pediatric Dentistry - A SuperKids Patient

A SuperKids Patient

SuperKids Pediatric Dentistry - A SuperKids Patient

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A SuperKids Patient

All Star Pediatric Dentistry - This is how you make the visit to the "Dentist" Fun!!

All Star Pediatric Dentistry

5.0(15 reviews)
5.9 mi

So this is our first family visit in this pediatric dentist office And I am so grateful that this…read morelong journey of searching for the perfect dentist has come to a conclusion that this is the look no further destination. The dentist office has everything I've ever looked for for my children. They are so comfortable here. The staff is so educated and experienced and work so well with children. I am so impressed the front desk receptionist is so helpful. She communicates so well she's very detail oriented and she's so accommodating and the office is amazing as well. Their customer service is unmatched and their attention to detail and just covering everything I am so excited for my children to finally get the proper dental care and education. The wonderful office staff accommodated me and my large number of children working around my work & my home schedule to find the perfect appointment and I'm just so grateful they met all of our needs. I really appreciated the follow up cause in constantly checking back in until everything was needed prior to the appointment. It really helped me stay organize and focus and to show up at an appointment having everything is such a stress, relief and I give credit to the office staff for being on top of everything and helping work with me and get it all together.

My daughter hates going to the dentist, but this place made it a walk in the park on a Saturday…read moremorning. The tech, hygenist, and dentist were all on their A game. They were funny, lighthearted, efficient, and quick. And they sent my little on her way with a bag of goodies: toys, toothpaste, toothbrush, and stickers. We found our spot. Couldn't be happier with this team of ladies.

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All Star Pediatric Dentistry - Ceiling Art

Ceiling Art

All Star Pediatric Dentistry - Front Desk Area

Front Desk Area

All Star Pediatric Dentistry - Kid's Area

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Kid's Area

Michelle Keaney Flanagan, DMD - The Doctor at work

Michelle Keaney Flanagan, DMD

4.8(79 reviews)
10.6 mi•Ballston

After nearly 5 years I need to write this review to sing the praises of Dr Keaney and her whole…read moreteam. It's really rare to experience an office where all staff members are kind, helpful, and friendly, but that is this office. From the admin person to the front desk staff to the hygienists to the dentist herself, this is an office that truly cares for the kids and their families. All the staff are all positive and supportive. The office is very clean and conducive to kids, with tvs in the ceiling, toys in the waiting room, and kids decor throughout. There is a dry erase board where each kids name is written to welcome them, a very nice touch. Each kid gets a goody bag at the end and a token which can be used on the toy vending machines in the lobby. This is a HUGE hit with the kids! They usually get little jewelry trinkets or toys that they get excited about. One time the staff gave them balloons which was sweet. The dentist herself is very kind and gentle and thorough with the kids. She'll take time to answer questions and explain things. The same go for all the hygienists here. I always get a good vibe when coming to my kids dental appointment!

Dr. Flanagan and their staff appear to be in a rush over the past several years to drop common…read moredental insurance carriers. On September 2023, she dropped Aetna PPO. Just this month, she has decided to drop Metlife. This appears to be a pattern -- a pattern of dropping some of the more common insurance carriers. I do not know for how long it has been going on, but it causes chaos and unpredictability around a part of a young child's life that is already scary and confusing. This is arrogant and, and it sends a perhaps unintentional signal that her team possibly care only about the wealthiest members of the Arlington community who can afford to bear the burden of this unpredictability. It forces busy families to scramble to find a new dentist for their child -- and I fear it can cause harm to children who develop a bond of trust with one building and staff to be migrated to another. So, pray tell, how do Metlife families at your practice explain this to their 3 and 4 year olds? If you don't belong to an extremely high-earning two family household, Dr. Flanagan's practice is not for you. You cannot predict from one year to the next if you can afford for your child to be seen at this practice.

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Michelle Keaney Flanagan, DMD
Michelle Keaney Flanagan, DMD
Michelle Keaney Flanagan, DMD - Waiting room

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Waiting room

Dentistry for Children - Potomac - pediatric_dentists - Updated May 2026

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