Everything was great except the wait time. They were very kind and gentle with my 5 year-old…read more However, we waited over an hour in the dental waiting room after a brief wait in the front office. Our appointment was at 2:30. I had to get my child out of school early because you can't be late. We waited about 30 minutes for the dental hygienist who was very sweet, named Barbara. She took time to let my son look at her tools before using them, she even offer a choice of flavored for the toothpaste. Another, thirty minutes before we saw the the Dr., who was very nice and very professional, but we were kept waiting too long in an empty room. We read all of the books I brought with us multiple times. My child was tired and hungry by the time he was seen. I don't blame the service providers, as much as The scheduling , but it would have been much better to just make an appointment for 3 or 3:30pm if we when we didn't leave the office until after 4:30pm. I requested a private room, but I expected to be seen promptly. We will return, because it was very clean and organized. The doctors and staff were all very good with children.

Safety concerns for sharps container on ground that was easily accessible to a child especially…read morewith it being a pediatric facility not to mention all the exposed electrical outlet. As far as the car staff and doctors are nice but the safety of my child comes first and was lucky when he grabbed a needle out of the sharps container he didn't get poked.

I am very disappointed with the quality of dental work I received at Arena Dental Group. I have…read moreexperienced ongoing issues with multiple fillings, including having to get them redone repeatedly. Dr.Candace does not take her time and rushes. I don't think she really cares. After seeking care from a new dentist, I was informed that several of my fillings were not done correctly and needed to be replaced. The shape and fit of the fillings were off, which has caused continued problems. In one case, a filling was done improperly in a way that allows food particles to become trapped underneath it, leading to an unpleasant odor and concern about long-term dental health. These issues point to a lack of precision and attention to detail in the work performed. Dental procedures, especially fillings, should be done correctly the first time to avoid unnecessary complications and additional treatment. I hope Arena Dental Group takes steps to improve the quality and accuracy of their dental work to prevent other patients from experiencing similar issues. I paid for a lot of my fillings out of pocket due to insurance maxing out just for them to be done incorrectly. Now I'll have to pay again to get them redone. Not to mention they will reschedule your appointment without notifying you. I showed up several times and the office was closed during regular business hours. Overall just not the greatest care I've received.

I'm a new patient to Dr. Thomas with about 6 months of visits and interactions due to getting my…read moreteeth that need a lot of attention taken care of. I chose this practice because they have listed on the website that they provide sedation dentistry which is true to a certain extent. You won't be put to sleep but you will be prescribed medication to help you relax through your treatment if that's something you feel you can benefit from during a visit to to your dentist. The staff have all been so accommodating. I've had to come in between appts. due to new dental issues popping up and they've listen to my concerns and got me in as soon as possible. I have real trauma from past dental treatments and dental offices along with having a medical condition that doesn't allow me to lie flat on my back let alone with my head tilted back. I've had anxiety attacks just preparing for dental appointments for fear of having another dismissed/painful/mistreated experience. I say all of this because I feel I've finally found a dentist and dental office that understands the patient's perspective and is so Informative so I know why and what needs to be done for my individual treatment needs. It means a lot that I can voice that I really have issues with coming to the dentist as a fear and them not be defensive but understanding that past experiences have made it hard to make the appointment let alone sit for work every other week to get my teeth in an ideal state. I couldn't be more pleased with the gentle treatment that I've received at Arena. They have really done their best to accommodate me understanding that it's challenging for me. I'm excited about getting my work done with Dr. Thomas. That's how comfortable I am with her care and I'm faithful that I can get through this because I've been blessed with a experienced, relatable, caring dentist and dental staff.

Best experience yet with a pediatric dentist. I have had some ruff experiences with the customer…read moreservice in Fayetteville when it comes to pediatric care. However when seen by the doctor she made us feel comfortable and confident in her ability to take care of my daughter. Thanks

Arrived for my son's 9:30 appointment, 10 minutes early. Was rudely greeted by Paris amis- who…read morequestioned the appointment, then demanded payment for a balance I wasn't aware of. Despite explaining, Paris refused service until balance paid, citing office manager Tanika Richardson's orders. The balance has nothing to do with the service rendered but seems more egotistical. My son and his four siblings will not be returning back to this establishment.

My baby has been a patient of Kids Dental for five years. Dr. Monica is so sweet and doesn't…read morebelieve in aggressive treatment. She works with the kids to get them to improve their oral hygiene habits. The staff members are knowledgeable and keep you informed during your visit. You get multiple reminder messages which is very convenient. They have an emergency number for after hour issues.

First time here for a routine cleaning and x-ray and I was welcomed by a beautiful receptionist…read morethen I get called in immediately to the room so there was no waiting and Erin was so sweet and had great conversation with me the care quality was excellent Dr Green was so sweet and so cute and his assistant I can't remember her name she was very nice as well the check out young lady was very sweet but Dr Green and her explained my next treatment which was very helpful and the whole office experience was amazing

Dr. Green is the best!. He explains everything thoroughly. He tells you what's best and NOT trying…read moreto charge you for things you don't need or overcharge.

I DO NOT recommend! Not accommodating or understanding at all. Had an emergency come up at my…read morechild's school the day of the appointment which caused us to run behind. Well GPS took me to another location, so I called and communicated with office staff, rescheduled the appointment and was later called back to say I was put on a "can't make an appointment at this location list."

I can't say enough good things. Friendly staff from the front desk, hygienist, and doctor. All took…read moretime to explain things and talk to me. Dr. Brad truly cares about his patients. Had to switch dentists due to my insurance a few years back, and my daughter begged to come back here. After a very bad experience elsewhere, we are back and it is worth paying out of pocket!

Let me first start out by saying, I have never experienced unprofessional behavior like this!!!…read moreThat front desk needs an immediate makeover...I don't know why you're greeting anyone at the front because clearly you don't want to be there! I feel bad for the doctors because I know the clients have complained about their experience at the front!! Heaven forbid you should have a question about your charges because you're in trouble now!!Please help this office with customer service!!

It is very hard to get a cleaning at the Pointe South location. It seems as if all they want to do…read moreis fleece customers with evaluation after evaluation, but will not do a cleaning. Why should it be so hard to get a cleaning? All they do is reschedule and reschedule until by the time you get an appointment for cleaning all you get is another evaluation. I have been wanting my teeth cleaned for a year and all I have received is 2 reschedulings and 2 evaluation. I'm beginning to think this location has become fraudulent in it's practices. If you are searching for a dentist. DO NOT USE the Great Expressions Pointe South location.

I've been taking my kids to Dr. Granger for around 4 years now. The office is really nice. It's…read morebright, colorful, and kid friendly with arcade games in the waiting area. The staff is very attentive and they have excellent customer service. Dr. Granger does great work and he always makes sure the kids are comfortable before performing any dental work.

We love coming in here. Staff is always great and friendly. There are things to do while my kids…read morewait their turn to get their teeth cleaned. They never run late, but are always on time. Jenny and Michelle are sweet hygienists who clearly love children. Dr. Granger is a great dentist and knows what he is doing. My children are happy coming here for all of their dental care..

I have used this practice for a few years now and am satisfied with their care. They make every…read moreeffort to insure that any necessary dental work is painless and always will pay attention to any concern I have. I feel fortunate to have found this fine practice and heartily recommend it!

Friendly people and top notch work! I have always had problems with my teeth even though I take…read morecare to brush and floss daily. Having lived in Georgia since 1991 and trying many different dentists I can say with confidence that Dr. Perez is the best. I have had a bridge and two crowns done with this dental office and I couldn't be more pleased. My wife and two daughters (ages 14 and 11) also love this dentist and they are truly afraid of getting dental work done. Dr. Perez and his team have changed the way we feel about going to the dentist. Recommend this office to all of my friends!

Great Service from start to finish. Would highly recommend them to everyone . Service with a smileread more

Clean office the staff is very nice and can get your questions answered in a timely manner. I've…read morebeen coming in to see Dr. Shearin and I'm satisfied with the services I've received. I normally don't care for dentist but he's patient and understanding when it comes to those with anxiety. I'd recommend this office to others but they're also available with other offices throughout the city. Also if you're trying to get a Saturday appointment it's super hard to get in because those appointments fill up fast but luckily they're open late on weekdays Here to get a temporary filling taken out and the permanent put in. I'm a little disappointed I don't have the usual assistant because she is always on top of things. No notes are in my file so I'm in here telling this assistant today everything that's been done to my mouth and the issues I've experienced. His demeanor isn't the best I'm not sure if it's too early for him or not but it's a little unsettling. Just waiting for Dr Shearin now who's memory is really good with myself and others I know.