Absolutely the best dental practice for kids of all ages! They always take the time to explain…read morewhat they are about to do and will tell you to let them know if something hurts. They don't just think about themselves, but everyone, staff included! It's not easy to please everyone, all the time, however they sure come close! Great Experience! Dr Julianna, Alicia and the ladies doing the x-rays, rock! The Call Center was very helpful and even checked other locations trying to accommodate me.

Great atmosphere for children, but some of the staff is unprofessional. There's no reason I should…read moreknow about this woman's son needing three fillings and two extractions. This is the second time this happened. Then, the woman pulls mom aside and closes the door (in hopes for more privacy), but fails again. She went on to tell Mom what words we "don't like to use around kids" which include needles, etc. Before you try to set a parent straight, make sure you're doing a top-notch job. That was unsettled for me because it was the second time I've witnessed it here. I'm not going to describe the individual, but I'll update my review if I'm able to get her name. I posted this review in hopes that someone will peak to the staff about their communication. I used to work in the medical field, so I'm very aware about healthcare privacy laws.

Dr. T and the entire team at MVP Family Dental are phenomenal. From the moment I walked in, the…read morefront-desk staff made me feel welcome and completely at ease. The office is spotless, modern, and equipped with the latest technology -- but what really stands out is how much everyone cares.

Made me feel very comfortable, I have severe trismus. I cannot open my mouth very wide and they…read moreaccommodated me. I dread going to the dentist because of this issue. I don't dread going to MVP. They go above and beyond to make your experience a pleasant one.

I am so sorry to be the only reviewer…read more I will not be returning to this dentist. In my search for a new dentist, I was really excited that I heard back from this office very quickly, and was able to schedule an appointment within a week. The dentist was extremely nice and friendly, very caring, however, the actual cleaning that I was there for, and the x-rays made me decide that I will not return. Regarding the x-rays, the dentist did not put the lead smock on me. I was receiving x-rays without any protection from the lead apron. This is not like any experience I've had anywhere else. The cleaning took maybe five minutes because all the dentist did was water pick my teeth. There was no rushing, no flossing, and I did not leave the dentist with that wonderful, feeling of super smooth and clean teeth. Although he was very nice, it was the lack of care, and the lack of time that I felt was put into my cleaning. I take good care of my teeth, but I still expect to be brushed, flossed, anything other than a five minute water pick. X-rays and cleaning took no more than 10 minutes. Again, the doctor is super nice, but I will not be returning in six months for another cleaning.

From the owner: Family and Cosmetic Dentistryread more

The dentist are outstanding, but the office staff is very disrespectfu, mainly one lady at the…read morefront desk. I feel I have been overcharged and I have voice my opinion on several occasions to no avail. I have also requested to speak to office manager and was told that I cannot call her, she will call me. It has been a month and I have not heard anything. I'm a senior and I see that this office will take advantage if you don't advocate for yourselves. My concern has still not been addressed.

The staff is very nice and accommodating, and the office is very clean. Also, Dr . D is very nice,…read morebut I was disappointed after I got my teeth filled. It began to hurt and no one was really able to figure out why I was in pain. I'd look elsewhere first, and see if there is a better place. It seems really tough finding a really good doctor in the Pennsylvania area. Just when I thought this was the place, it seems as if I am still looking for the best dentist.

I was in need of full lower dentures. Dr. Mansell and Susan made the process essentiall painless…read more I could not be happier with the level of detail and the fit of the dentures. Thank you both!!!!

I have been going to this practice since the 70's first with Dr. Carabello (previous partner, now…read moremostly retired) now with Dr. Mansell. The office staff is great especially the business manager Shannon. My kid's dentist never get the insurance amount correct which plays havoc with my FSA, but Dr. Mansell's business office gets it right every time. They're objective has always been to provide a pain-free professional service and on that score I again give them five stars. Their hygienist team is also good. Like many service businesses, they have had a tough time with Covid but they put air filters in each exam room and added more disinfectant procedures. The only thing you might be surprised at is the condition of the building and office doors, walls, ceiling, etc. the building was built in the 60's and some of the infrastructure hasn't been changed since then although they have upgraded the waiting room a few times since the 70's. They have also upgraded the exam/procedure rooms with digital X-rays. I keep going because they do a good job on my teeth, are very friendly, and do a great job with accounting.

Omg, I can't say enough good things about this practice…read more The dentist is superb. The office help is very helpful and kind. I've always been afraid of dentist. Now I can relax, when i visit Universal Dentistry. My teeth look fantastic.

This supposed dental practice universal dentistry in north wales pa should be renamed Dentists from…read morehell. there is not one thing i can say good about them. they are all incompetent. i got a full upper bridge on 02.25 25 and have not been able to eat with them ever since. they have not acknowleged a problem and say they look ok. the so called dentist has not personally tried to do anything to rectify problem but delegates guess work to the store clerks. they should lose their license for their arrogance alone. you are made to pay in advance by a used car salesman. i have filed a complaint with the pa dental board also

Scammers!!!! They said my insurance didn't cover something and I verified they lied. Trying to get…read moremoney out of people. Beware and check with your insurance before moving forward with this shady company! When we called to confront them they would not answer any of our calls. BEWARE!!!

I've been coming to A2Z Smile for some time and recently had an experience that left me very…read moredisappointed. For a while, I was being seen without being told that my insurance did not actually qualify, which resulted in a large bill that could have been avoided with better communication. In order to continue care there, I even switched insurance and agreed to set up a payment plan, which I was fine with. Recently, after experiencing a death in the family and needing to travel, I had to cancel my next appointment. In the middle of everything going on, I completely forgot that my payments were not automatic and had to be made manually. When I called, Amy addressed me in a way that felt dismissive and accusatory, as if I was avoiding payment, without any acknowledgment of my situation. I understand the importance of honoring financial obligations, but the way people are treated--especially in healthcare--makes all the difference. Compassion, understanding, and sensitivity go a long way. A2Z Smile would really benefit from customer service and sensitivity training to better handle situations where patients are going through difficult times. In healthcare, people should feel cared for, not just managed.

Best Dentist around. He lets you know hey you know what he's going to do with his dentist…read moreinstrument before he cleans your teeth. He fully explains what you have a cavity and what not to eat to prevent a future cavity. I have been to dentists in Naryland and Los Angeles and Ogontz is the best. There staff is awesome too.

Every visit, the doctor and staff is always kind and courteous. Never got a bad vibe here. Of…read morecourse the smooth jazz is always a pleasure. I've been coming here over 30 years.