This is already very heartfelt. I'd tighten it just a little while keeping the personal details…read morethat make the review meaningful: Dr. Bitar is a great dentist, and it took me years to find someone I truly feel comfortable with. I have always had significant anxiety when it comes to dental procedures to the point that I needed medication to calm my nerves even for simple appointments. Dr. Bitar has such a calm and reassuring demeanor. He is thoughtful, patient, and genuinely kind. From the beginning, he made it his mission to get me to a place where I could come to the dentist without needing medication for my anxiety. I honestly wasn't sure that would ever happen, but it did. I no longer need medication for my dental appointments, and that says a lot about the level of trust and comfort he has created for me. His entire team is part of that experience. From the front office staff, who have always been patient with me when I've needed to reschedule, to his hygienist, who is excellent at what she does, to the dental assistants, who are always patient, kind, and reassuring. I have had such a positive experience with everyone in the office. The best thing I can say is that I refer my friends and family to Dr. Bitar because I trust him and his entire team. For someone who has struggled with dental anxiety for years, finding a dentist I feel this comfortable with has made all the difference.

Great team of receptionist that willing to help and work with you. Very professional and…read moreknowledgeable at what they do. Much appreciated and thanks for their support.

Dr you should learn more how patients might feel during a humbling circumstance. And definitely if…read morehe does something that causes pain, makes you bleed and bruise due to dropping his extraction tool or something very heavy on the roof of your un-numb mouth. I would hope he stops and at LEAST ask if your okay. Never had a dentist not do that intil now. That really put up a red flag for me. I wasnt explained the options or procedure very well. This is a first for me. Ive never had a dentist who didnt explain well or the lack of compassion. I wont be coming back. His assistant however is great! But these issues with Dr You are not hard to learn. I hope he does unfortunately ill never know.

Dr. You is the obsolete best dentist I have ever had. he is respectful and treats you with…read moredignity. he is a good listener and willing to help me the best possible way he can. Dentist's like him are very rare and hard to find. He also has the best staff. Everyone is very friendly and helpful. I'm very grateful to have found great people like Dr. You and his staff. I will be a customer for life. I highly recommend Calimesa Dental Office.

I've had an amazing experience getting quite a bit of dental work done with imperial and i'm…read moredefinitely a happy customer! Hannah at the front desk has been a pleasure every time I have been in, very informative and professional as well! Abigail Duong and her assistant Rachel have been amazing and caring throughout all of my work! They both have small hands and always take the time to make sure I was comfortable! I sincerely appreciate this place and even though I moved to Orange County I still prefer to make the drive back to my favorite dentist!

I've now given Imperial Dental in Yucaipa two chances, and unfortunately both visits left me…read moreextremely disappointed due to excessive waiting. For my first appointment (dentist and hygienist) a few weeks ago, I intentionally scheduled the earliest time of the day to avoid delays. I arrived 15 minutes early, as requested. Despite that, I waited...and waited...and waited. I was repeatedly told they would be with me "soon," but no one ever came. I finally left 45 minutes past my actual appointment time without being seen. I decided to give them another try and rescheduled. Today's appointment started off better. I arrived 10 minutes early, was called back on time for X‑rays, and the dentist was professional and efficient. No complaints there. But after that, I was sent back to the waiting room to wait for the hygienist. And once again, the waiting began. The front desk staff actually asked if I was waiting from someone receiving treatment. Really?! Eventually I was told the patient before me was taking longer than expected and that I would need to wait another 40-45 minutes. I declined. I understand delays happen, but this seems to be a pattern here. I don't pretend to know the inner workings of a dental office, but I do know I value my time and don't appreciate being kept waiting--especially after arriving early and scheduling morning appointments specifically to avoid this. At this point, I can't recommend Imperial Dental based on my experience with their scheduling and wait times.

Great family owned dentist, took our son here for a chipped tooth and they were able to fix it. He…read moremanaged to chip his tooth again eating apple and took him back and when they fix it they did not charge us!!! Very nice and kind business with great work done.

Read the reviews and was worried lol. BUT Dr. Yeo was super nice and pain free. I was in and out,…read moresomething that never happened at my last dentist which was mostly long wait times. I guess those who are complaining aren't taking care of their teeth like they should hence the bad experience. Anyways he was great.

Every time I go in, the hygienists are all great. Kind and gentle. Highly recommend them! Heather…read moreis fabulous too:)

Beware, this place will rip you off with smiles on their faces. They charged me $330 for a 5 minute…read moredenture adjustment. That's about $4K an hour. Never again!

Our experience with this dental office has been extremely frustrating, and we will not be…read morereturning. Every time my husband needs a procedure, they require us to pay the full cost upfront and tell us that our insurance company will reimburse us for whatever is covered. This ends up draining most, if not all, of our annual dental benefits in a single visit. What makes it even more frustrating is that months later we receive text messages saying we still owe additional money--even after paying everything they requested upfront. When we call to ask for an explanation, they take no responsibility. Instead, they blame the insurance company or imply that it's somehow our fault. There is very little transparency in how they calculate costs or explain what we're expected to pay. This isn't a one-time issue. About two years ago, we were told to pay a large amount upfront because we would supposedly receive reimbursement from our insurance. Unfortunately, our insurance didn't cover the procedure as they had led us to believe, leaving us responsible for a much larger bill than expected. We understand that insurance estimates aren't guarantees, but this office consistently provides poor estimates while refusing to accept any accountability when they're wrong. It feels like they're always asking for more money, and the lack of transparency and customer service has completely eroded our trust. We expect honesty, clear communication, and accurate financial estimates from a healthcare provider. Unfortunately, that has not been our experience here. We will be taking our business elsewhere.

The moment you walk in the front door, you're greeted by the friendly office staff at Mountainside…read moreDental in Yucaipa. The ladies up front are always very professional, efficient with processing insurance, answering questions and scheduling appointments. They're on top of it! Mountainside Dental has several partner dentist, who each have a different specialty (General Dentistry, Cosmetic, Periodontist, Endodontist, Prothosdontist, etc.) so, they can meet a wide variety of dental needs. Cari, who does my dental cleanings is THE BEST-super thorough and detail oriented. And Robin is everywhere keeping things on track, she's awesome. From my personal experience as a patient at Mountainside Dental who's had cavity fillings, root canals, crowns, implants, cleanings and Invisalign; Mountainside Dental does it well. I highly recommend this INCREDIBLE TEAM of professionals! One stop shop. So convenient. Love it! KimberLee

We recently switched to this dental office after being with our previous dentist for quite some…read moretime. We originally chose this practice because of the many positive reviews, and after several appointments for both my wife and me, we now understand why. OUR FIRST VISIT - THOROUGH EXAM & TREATMENT PLAN During our first visit, they gave both my wife and me very thorough evaluations and explained the dental work that each of us needed. Tanya was especially helpful in going over our options and setting us up with a no-interest payment plan. This made it much easier for us to move forward with the work we needed without having to take on the entire cost at once. We never felt pressured, and having this option allowed us to finally take care of our dental needs in a manageable way. Tanya made the process clear and straightforward, and we really appreciated her help. JULY 7 - MY WIFE'S CROWN My wife came in for a crown with Dr. Justin, and her appointment started on time. We also appreciated that they have the technology to make crowns in-house, which made the process very convenient. What surprised my wife most was the numbing injection--she didn't feel it at all! She actually asked Dr. Justin if he had already given the injection and was surprised to find out that it was already done. She was comfortable throughout the procedure and was very happy with her crown. JULY 23 & AUGUST 5 - DEEP CLEANING WITH McKENZIE I had my deep cleaning completed in two appointments, first on the right side and then on the left. McKenzie did an excellent job both times. She was gentle, patient, and took the time to explain what she was doing. Even the numbing injections were surprisingly comfortable--I could barely feel them. I especially appreciated McKenzie's patience with my blood pressure. I experience white coat syndrome, so my BP can initially rise during medical or dental appointments. She never rushed me. She gave me time to relax and patiently rechecked my blood pressure until it came down to a comfortable level before proceeding. That understanding made a big difference in helping me feel comfortable. SEPTEMBER 11 - BRIDGE PREPARATION I returned for my bridge preparation with Dr. Justin. Once again, I barely felt the numbing injection. Afterward, he carefully checked each area to make sure I was completely numb before proceeding. He was very thorough and made sure I wasn't experiencing any discomfort. Stephen assisted with the mold and temporary bridge, and his attention to detail really stood out. He was extremely meticulous--almost a perfectionist--in making sure everything was done correctly. SEPTEMBER 24 - PERMANENT BRIDGE I returned for my permanent bridge. Stephen prepared everything with the same incredible attention to detail, and Jessica double-checked everything to make sure it was right before the final installation. Dr. Markham installed the permanent bridge and carefully checked and adjusted my bite until it felt natural and comfortable. When I saw the finished bridge, I was genuinely amazed by how natural it looked. The color blends beautifully with my surrounding teeth. With my old bridge from my previous dentist, I could always tell that the color was slightly off. This new bridge is completely different--it blends so naturally with my teeth that I'm extremely impressed with the result. OUR OVERALL EXPERIENCE After several visits, what stands out most is the consistency of the care. From Tanya helping us make our treatment financially manageable, to Dr. Justin, Dr. Markham, McKenzie, Stephen, Jessica, and the rest of the team, we've consistently experienced patience, professionalism, gentleness, and impressive attention to detail. Switching dentists was a big decision for us, but my wife and I are very happy we made the change. We originally came here because of all the positive reviews. After experiencing their care ourselves over multiple appointments, we're now very happy to add our own. Highly recommended!

Dr. Markham said my husband, son and I all needed root canals (thousands of dollars). Long story…read moreshort, I got a second opinion and I don't even have cavities. He also suggested my husband and I have deep cleaning done in multiple appointments (more money). My new dentist said I'm not even in the category of needing a deep cleaning. Be cautious!!!

*Read all the way through* I have NEVER had a good…read moreexperience at a dental office in my life! I have ALWAYS required multiple numbing shots, which never worked, so I would just have to deal with the pain. It resulted in endless hours stuck in the dentist chair, white knuckling the procedure the entire time. UNTIL DR WOLFRAM!!!!! I cannot express my eternal gratitude for this dentist. I now look forward to going to the dentist! Never in my life would I of ever dreamed of saying that. He cares about his patients, he is gentle, he gets it done quick! I don't have enough words that would describe how amazing he is!!! Recommended over and over!!! Thank you Dr Wolfram! You have changed my perspective about the dentist!

I love mountainside dental. Great quality and the office staff is superb. Been going here for a…read morelong time. Won't go anywhere else!

They have the nicest staff! Thanks for fixing my old fillings Dr. Horsely! You n Gina were great…read more I won't go anywhere else! Highly recommend

Horrible, unethical practice -- may pursue legal action due to misrepresentation and exploitation…read more I returned for Invisalign a year after initially declining, not realizing the dentist was the new owner. He recommended a comprehensive plan, but when I questioned the price, they claimed no record existed. Later, I faced pushback on trays I was entitled to under the 5-year plan. This practice prioritizes profit over patient care -- get everything in writing and be very cautious. Orthodontic treatment is a significant financial and health investment, and patients deserve transparency and integrity -- misleading at best and deceptive at worst. My experience was stressful, disappointing, and completely avoidable had they honored their original agreement.

Always takes great care of our whole family! The staff and doctors know their patients well. Make…read morehonest recommendations for care and always assists with specialists when needed!

Get a second opinion , a third if needed .Untrustworthy...deceitful ,if you trust this guys word…read moreyour a fool . take this "doctors"" word" with a Grain of salt .... Went to not one ,not two, but three different dentist who all stated I did not need the work this doctor was stating I needed ... probably wanted to run it to insurance as something it wasn't to collect more money ... had an attitude immediately after lunch with a first time patient .what does that tell you about his personality / character , if I was able to pick up on his attitude was because he lacks self control and wasn't able to contain his excitement... I mean it's not like he has a time of the month wasn't sure what he was getting all excited about, relax ... he had a full belly and still had a poor attitude /poor self control ... is that how he treats the guest that come to his home ... went to three reputable "local" dentist who all stated "no" you DO NOT need that done... Dr. arrogance , I would love an explanation as to why your word differs from three other "highly reputable " dentist ....