I would recommend Dental Town to anyone needing a new dentist. They provide great care and are…read morealways patient with me and happily explain anything when asked.

I visited the office in December 2023, right before the holidays. I had never been in prior to this…read moreappointment. When calling for hours to find an oral surgeon for an urgent condition, I was blessed enough to speak with Isabelle. She answered my questions about insurance and was able to fit me in that afternoon due to a cancellation. Isabelle was very helpful, kind, and extremely calming and caring when I was very anxious and worried. When I arrived, I checked in with Jessie who had a personality that was welcoming, friendly, and very bubbly. Together Isabelle and Jessie were a dream team and went above and beyond for me. Both ladies had such positive attitudes, were so respectful to one another with the kind words they used when interacting with one another and the other patients. I met with Dr. Cho who was very timely, direct, informative, and suggested an immediate plan of action. Dr. Cho answered all of my questions thoroughly and allowed me to me to feel at ease and I instantly felt very confident snd comfortable with my upcoming surgery. The team was able to fit me in right before Christmas, as opposed to having to wait until January, which was beyond appreciated. Jessie stayed late to call insurance companies, after her work hours and even called me to give me an update on what to expect. This is unheard of in a world of mediocre at best service and communication. Jessie's clear communication and immediate follow-up were amazing! She scheduled my procedure for the following day, amazingly! Another member of the team called me to follow up after the procedure was completed to see how I was feeling and asked did I have any questions or concerns since arriving home. Together the team resolved my issue and made it such a positive experience. Overall, this team was amazing and such a blessing to me! Their kindness, professionalism, and exceptional service were appreciated and I want them to be recognized and applauded for the role each played in getting me back to being healthy. You guys were outstanding!

Dr Kim is a true old school perfectionist & I absolutely love her & her office staff! My previous…read moredentist didn't even try to make sure I was happy w/my prosthesis & she didn't stop until I was. I can't say enough good things about this business! I will keep driving 45min to come see Dr Kim.

MALPRACTICE AND NIGHTMARE!!!…read more Please do not fall for her background description on her website! She does not specialized in implant dentistry at all!!! My orthodontist referred me to Dr. Kim. Even though it was a one-hour drive, I still chose to see Dr. Kim because trust was something that could not be replaced by distance. She did my dental cleaning, tooth extraction and bone grafting. However, my nightmare started with bone grafting.... I needed dental implant for two of my teeth, after she did the bone grafting I went back for a checkup about 3 month later; Dr. Kim touched my gum during my checkups and scheduled me for the implant. I did not realized at the time but: No X-ray or CT before and after bone grafting. Dr. Kim simply used her "magic hand" to touch my gum and decided it was ready to place the implant. On the day of implant, there was no X-ray or CT scan either, she simply cut my gum open and a few moments later, she told me my bone was too thin to do the implant. She had to close my gum...she then suggested me to see an oral surgeon. She said the only way I could get a dental implant was to take a small piece of jawbone from my body and place it in the missing tooth area to create ideal bone condition for implant. (None of the oral surgeons I seek for second opinion agreed with Dr. Kim's opinion, they all insisted my case was simple and general dental implant was good to go) Poor bedside manner: I was lying there, numbed (local anesthesia), my gum was cut wide open..., all I heard was Dr. Kim was running here and there, looking for things, murmured negatively and then told me that she could do nothing. Yes. With my gum was still cut open and not being able to talk yet. Outdated and irresponsible bone grafting/dental implant: 1). Here in Dr. Kim's office, you will not be treated with PRP/PRF procedures, which is to draw patient's own blood and centrifuge before bone grafting to optimize healing. In the email I addressed this question, asking her why they she did not apply this treatment; she explained, "PRP/PRF can help for better healing but nothing is guaranteed". Then why the oral surgeons I visited for second opinion use this method without any hesitation. They all take PRP granted as a necessary procedure of bone grafting. One thing for sure, this office has no such machine to centrifuge blood. 2). Dr. Kim's office does not have any CT scanner equipment, in which case how could she handle bone issues before placing her scalpel?! Oh, instead of using any mature technology, she preferred to open her patient's gum and check bone condition. While we the patients took the pain and risk gum recession issues...it was reckless!!! Funny that when I asked her why you didn't prescribe me any CT scan beforehand? She said, "It's cheap". You know what, this whole dental office is cheap! As a dentist, you want to set foot in oral surgeon's area (dental implant) but reluctant to invest in a cone beam CT machine. At least you could have suggested your patients to get CT scan somewhere else. Honestly, Dr. Kim can handle general dental cleaning and some other regular checkup. But if you are like me, who is looking for dental implant, reading online reviews to identify and determine the right doctor to visit, please at least avoid Dr. Kim. She obviously is not knowledgeable enough to handle difficult miscellaneous problems. Please go seeking an oral surgeon, who specialize in tooth extraction and implant!

I chose this spot because of the amazing reviews on Yelp and it was in my BCBS network…read more It's located off PIB hidden in this office area plaza. At first I was confused on where it was located but you make that turn and then go up the Hill and it's right there ahead. Go inside the building and it's located on the same floor right door. First of all, the gorgeous ladies in the front desk are so nice and sweet and helpful. It's a breath of fresh air compared to some other doctors offices I been to. Having nice ladies with great customer service in the front is always a great experience. Their dental hygienist Lily Pham is such a pleasure. She makes you feel like she really cares about you and your teeth's health. She will use a skinny tool to measure your gum health. It kinda hurts if your gums had inflammation, with that tool, the lower score you get the better. All that aside, the deep cleaning was a game changer. After wards my teeth felt so clean and I feel way more confident!! Highly recommend!!!

My husband paid 18k for implant, took him 2-3 years. Finally the doctor gave him the veneers not a…read moreimplant, it's look terrible, it's look like he wear mask for Halloween

I have been coming to Grady Dental for several years now and I am very grateful for the level of…read moreservice that I receive each and every time I visit. Shannon is my dental hygienist and she is fantastic. Dr. Grady is also one of the reasons that I keep coming back. If you are looking for a new dentist, I highly recommend Grady Dental!

Update 8/15/23: Dr. Grady needs to have his license revoked!! This is the absolute WORST experience…read moreI have ever had with ANY type of professional service in my LIFE! I was referred to this practice thru my attorney for dental treatment due to a car accident, damaging my current Marilyn bridge. Mind you - I have the EXACT SAME BRIDGE ON THE OTHER SIDE that has been intact for over 20 years. Since DR. Grady himself and his team have "replaced" my damaged Marilyn bridge, the replacement has fallen out at least 8 or more times since 2019. Dr. Grady refuses to compensate or reimburse me for anything and collected thousands of dollars for this work!!! Let's also mention how overpriced this was!! He says because payment was made indirectly, even though it came out of my settlement, he would be unable to reimburse me. He has only offered to do further dental work and try a regular bridge option on my mouth for "almost" free (not including the $300-400 lab charges) to "resolve the issue". Now why would anyone in their right mind want to use this practice again to further do any dental work/damage to their teeth????? I've been so so so patient with this practice and they're not trying to make this right. Now I have further damage to two previously healthy teeth that were intact next to the replacement tooth and have extreme teeth sensitivity to the affected teeth! Now I have to pay thousands of dollars to have another dentist elsewhere fix his botched work!!! Unprofessional! Unethical! If you want to ruin your teeth come here!!!!

I have been a patient for 25 years. I have had the same hygienist the entire time. Josie is…read moreamazing and the entire reason I have been a patient for so long. I cant event tell you the names of the numerous Dentists that I have seen there. I went in over the summer in pain. They had to pull a tooth. I paid over $300 at that time. My Insurance paid over $400. I was in the chair for 20 minutes. Yesterday I receive another invoice for another $100. In total, it was $1K for 20 minutes to pull a tooth. Total price gouging. This is an end to a 25 year relationship.

Not a fan, tried to get my wisdom teeth extracted 3 times and each time it took them months to get…read moreback to me on a final cost with my insurance. And by then I didn't have time to do it cause of school. Plus I paid 100 something dollars just for a consultation. Funny thing is I went to another dentist that was more local and they did it the same day and didn't take months to just get me a price.

I was in here earlier today, for my first appointment ever with Dr. Bowns. Prior to the…read moreappointment, I was able to fill out some paperwork online so that saved some time when arriving at the office. I was greeted immediately by Michelle, who I had been speaking with on the phone to set up the appointment. Nice to place a face with a name! She was professional, courteous, and of course, let me know it would only be a couple minutes before I was up. Sure enough, within 4 minutes Beate came out and introduced herself as my hygienist for the day. Pleasant, professional, and super thorough- my cleaning went about as flawlessly as could be expected. She spoke about the things she was doing so that I didn't wonder what was happening. Sometimes in the past, I have been delayed or waited a long time to see the Dr. when the cleaning was wrapping up. Dr. Bowns was in to see me within 2 minutes of finishing with Beate. He is pleasant, easy to talk with, and I found it refreshing that I was in and out of the office in less than one hour. They will bill my insurance company, and if there is anything I have extra I'll get a call. I cannot say this enough- when you have a new service provider and it works out this well, it's a great feeling! I am happy to be a new customer of JCDC, and I recommend this location to anyone that needs it. SUPPORT FAMILY-OWNED BUSINESSES!

I have been going to Dr. Bowns for 15 years. My daughter and I always have a pleasant experience…read morethere. I was told by another dentist that my daughter needed a lot of work done. I didn't really believe them. So I went for a second opinion with Dr. Bowns and he said she did not need near all that work! Needless to say I have been going to him ever since. He is very honest, lets you know up front what he is going to do and what it will cost. The staff is also very professional. I really appreciate this dental office!

I can't even pretend that this isn't the best dental office I've ever been to. My oral care has…read morebeen nothing but stellar! From the front office staff to the hygienists, to Dr George and Dr Lucy and rounding out the team with the office manager. Every person that is part of this practice is happy, friendly and truly cares about their patients. I've recently completed 12 months of Invisaline with Dr Lucy and I couldn't be happier. Her care doesn't only span 9-5 she's there for you whenever you need her. After 4 weeks of whitening and a little reshaping my teeth are ready for their spotlight. Thank you to everyone at Sugarloaf Smiles for helping me look and feel more confident!

Very positive experience getting a dental implant. Friendly, professional, and affordable. I did…read morethe self pay option as insurance does not typically pay for implants. I've had fillings that were more painful and difficult. Amazingly pain free process. Things went smoothly and there were no shady hidden costs. Thank you for a great job.

First off let me just say this... I hate coming to the dentist! I have really bad anxiety when it…read morecomes to the dentist. Getting to the office was a breeze! Easy to find. Great location and lots of parking! I walked in and immediately greeted by the front staff and they were very welcoming. I get called to the back and the first girl didn't really help with my anxiety cuz she kept prying into my mouth while scanning my mouth then she asked Whitney to come in... she calmed me down, and gave me a step by step and was very gentle. Then she introduced me to Adriana and omg she was amazing! She explained everything to me, suggested cleaning tools, a step by step and recommended a Brazilian cafe. Then Dr Jeffrey Chen walks in and he was super nice! He also explained what he was going to do, my options for my treatment plan and most of all he took his time. He was also recommended by his mom who is my patient at my clinic! Check out was great! I don't remember her name but she had long hair and a beautiful smile. She explained my estimate and answered all my questions! Thanks everyone for making my visit EXCEPTIONAL! I'm definitely recommending!

The new owner finally did the right thing and reimbursed a friend of the family the money the old…read moreowner owed her. It took 5 months to get back the OSHA fees and LAB fees which were fraudulently billed by the old owners. So sad that they took advantage of in-network additional billing that was not allowed. Old owners just ignored it but the new doc did the right thing! I hope this practice learns from this experience and treats patients the right way without tacky billing ideas.