So they try but the name is a little misleading (unsurprisingly if you know good dentistry). There was even a sign outside saying 'no shots' which is a down right lie if you have any work around fillings, etc. Shots are indeed included.
Ok, for the review: Went in for a check up and at their recommendation had to have 3 fillings replaced - which I did a week later. A week after that, I found myself in MORE pain when eating (where I had 0 problems before). Teeth were pressure sensitive and now even temperature sensitive - which is a bad sign. Went in for a follow up a week later complaining of discomfort and they filed down their filling to correct the bite. Its been 4 weeks now and still in pain (getting worse actually) and now trying to make an appt to have them redo everything - which is difficult given that he's on annual leave). Oh, that's the other thing, only one dentist on the premises.
Net, the staff is friendly and they do try to live up to their name, but I've had 3 appts so far, and I'm in worse shape than when I first went in. Questionable work at best IMO but will try to give them one more chance to get it right (after their return from holiday, of course) - rather than start from scratch with a new dentist. Will write a follow up if my experience changes for the better. Otherwise, I definitely would not recommended. read more