Just finished my first phase of my implant treatment with Dr. Vic, Dra. Angie, and Emmanuel. Okay…read more-- this might be a little early since I'm still healing (hoping for a smooth recovery ), but honestly, my experience so far has been nothing but solid. From getting picked up in San Diego, to the procedure itself, to being dropped back off -- everything was handled. Here's how it went:
SERVICE:
This place had good energy from the start. Not sure if all three are related to each other, but I felt at home and they treated me like family. Super friendly, laid-back, and genuinely kind people. Coming from Hawai'i, where Aloha Spirit means everything, and having lived around LA long enough to appreciate good customer service -- this was the perfect combo. They made me feel comfortable, cared for, and never like "just another patient."
OFFICE:
Alright -- let's keep it real. If you're a fellow American and you are reading this: You're looking for a more affordable, solid dental option outside the U.S. If you're expecting some Beverly Hills, spa-style, influencer dental clinic... stay in America. But honestly, even in Beverly Hills, service can be trash.
Now, about those people complaining about having to head to another office for a scan -- come on now. At least they drive you there! I had to do it too, but it was easy, handled, and stress-free.
The office itself? Very clean, simple, efficient -- no fluff, no drama. They even offered me a blanket when it got cold. It's the little things
DENTAL TREATMENT:
I'm fresh out the chair with implants, so still in healing mode -- but the care I got was top-notch. Anytime I felt even a little discomfort, they were on it, no hesitation. Long day, but so worth it ***Fun fact -- Dr. Vic let me know that a deep cleaning I had done less than two months ago in LA was totally botched. He found infections, cleaned everything up, and when I got back to my hotel, my mouth felt spotless, looked brighter, and just felt better. He even took extra time to clean the tooth he was planning to extract the next day. That level of care is rare.
COMMUNICATION:
At first, I was messaging Doctora Angie using Google Translate because I wanted to be respectful -- turns out, she speaks English! All three of them do, actually. Angie is super sweet and made sure my whole experience was solid -- from my first call to even recommending which beach to go swim at. Communicating with all three of them was easy. Any questions I had were answered, and any concerns were addressed. They made sure I was always in the loop, and that really made a difference for me.
TRANSPORTATION / LODGING:
Since I was traveling solo, I took the train from LA to SD -- 1) no traffic stress, 2) it's been a while since I crossed the border, and 3) let's be honest, with how politically things have been lately, it's just easier.
Not sure if they offer this to everyone, but when I shared my situation, they gave me options, including them providing me rides from SD, through the border, and back to SD. Basically a chauffeur service. Emmanuel, the assistant, was awesome -- super cool, easygoing, and made those drives smooth.
Also, they've got hotel deals. I stayed at Quartz -- priced nicely in the mid-range with a hot tub and pool. Perfect place to chill after a dental procedure. (Yep -- I'm literally writing this from the hot tub.)
Bottom line:
If you're looking for a dental crew that'll treat you like family, has great energy, and does legit work -- this is the spot. I still have a couple more visits to go before my implant journey's done, but I'm stoked we found a team we can trust. Would definitely recommend.
