Has been our dentist for over 4 years and has always had openings when needed---now that the office…read morehas expanded Middletown Dental Care seems like there is so much more availability. Well staffed with dentist, hygienists, and staff. Highly recommended.

Dr. Christian is wonderful. However, the billing department is not. They submit claims to my…read moreinsurance with incorrect dates and incorrect codes resulting in nonpayment for the services. My insurance company suggested I ask them to submit corrected claims, so I've called Kinjal several times to straighten this out, but I can't get her on the phone. I keep getting bills via text message and I want to resolve these issues, but customer service is very poor. We're thinking about leaving this practice.

I have been receiving my dental care from this group for over 10 years. The staff and healthcare…read moreprofessionals make the visit a pleasure. Walking into the office you will immediately fell the warmth and care from the in-take staff. The lobby is clean and always well organized. Next, as you enter the care bay, you will once again see the high quality of cleanliness and organization. Their equipment are modern and the staff is very knowledgeable. My hygienist is very skillful and caring. She takes the time to listen to my concerns and always willing to provide excellent guidance. After my cleaning session, my teeth always feel clean. And she sends me away equip with the skills and knowledge to continue caring for my dental hygiene. The support staff always reach out with reminders about upcoming appointments and are always willing to accommodate changes to fit busy schedules. I highly recommend this office for your dental care.

To be honest my teeth weren't in great condition. I went into the Millsboro office and was greeted…read moreby a super nice and friendly assistant. Not sure she was at all confident in her position there, as she seemed a bit hesitant to get things going, more friendly chit chat. Time for scan of my mouth, and she couldn't get it to work. She tried over and over with no avail and was super apologetic, but obviously she had no idea what she was doing with the scanner, she just knew to stand me in front of it and push a button. She was almost in panic mode when someone walked by and she said she needed help. Their response was, "Oh, it's broken, they are supposed to fix it soon." So back to the chair we went where she fiddled with my mouth. After a bit she went and checked and they said the scanner was fixed, so I went and had that done. Eventually this female dentist came in and looked in my mouth, she never so much as touched me and then looked at the scan and other info they had on me and she said there wasn't anything she could do for me, that I should go get my teeth extracted and come back and she'd give me dentures! WTH? She told me to make an appointment with an oral surgeon now because it takes a long time to get an appointment. She got up and left. She wasn't with me for more than 5 minutes! She never discussed any concerns I had, she just left me hanging. Who ever said I wanted my teeth pulled and not repaired? Who said I would want dentures? Other options? I thought she must be having a really bad day! This cost me $350! I left there thinking what the hell just happened? Believe me when I say I was sure I would NEVER be returning to that office! I had just been robbed for $350! Incompetent, but lovely assistant, broken down equipment and the WORST exam I've ever had! Is this is so unacceptable! I'm giving this office a -10! Sussex county is known for their extremely expensive, can't get an appointment dentists, and I strongly say do yourself a favor and drive north.

The only reason it isn't 5 is because of the availability but most dentists are this way…read more Dr. Brights is by far the best dentist since 2006! I was getting anxiety before going at other places but Dr. Brights hygienists are gentle and truly care if your comfortable or not. The staff is excellent! If you have been nervous in the past, go here because they are very very very good! Thanks for renewing my faith that there are great dentists.

Being the type of person that hates spending $$$$ on the dentist, and being surprised at the bill…read morefor service, this place has been really good to me. The cost is always close to what I was quoted, even some services they spoke on the phone with my ins for me. Super nice dentists, even when I was stressing getting a tooth pulled. My only complaint is they don't accept Carecredit or I would have had a ton more work done already.

If I could give zero stars, I would. This office made a serious mistake on my account after I…read moreclearly informed them that I no longer had private insurance through my job because I was laid off and now have Medicaid. Despite providing this information, they continued billing my former private insurance and ignored my Medicaid coverage. As a result, I was left with an incorrect balance of $250 even though the billing error was entirely on their part. They have since refused to see me or my 16-year-old daughter, even though they accept my Medicaid plan. Every attempt I've made to schedule an appointment has been met with rudeness and unprofessionalism, especially from Jessica, who repeatedly hangs up the phone when I call once she realized it's me she don't want to answer my questions she keep saying "goodbye". This experience has been extremely disappointing and unprofessional. Patients should not be denied care due to office errors or poor billing practices. I truly hope management reviews their staff conduct and billing procedures immediately. I am now filing a Complaint to the State Department of Health / Medical Board and the Medicaid and/or Insurance Commissioner for refusal of care and improper billing practices. Someone needs to be held accountable .

Worst experience from a dentist's office ever. Over $3k in bills last year, one being my…read moredaughter's first filling, now they want $700 to fix the cavity they did. They claim the tooth is decaying - but how can this be? Sounds like they didn't properly prepare the tooth for the filing. When I called I also mention myself fearing to return because I didn't trust them...my last filing (first in 40 years) was done in March, the filing fused two of my teeth together. They said it has been too long so I have to pay for them to fix their mistake. What a sham; I feel betrayed, cheated and my call with them ending by them telling me, "We're a business", you must understand. I understand they care more about their business than their customer's teeth.

Switched to them for Evening and weekend hours and closer to home. Evening and weekend hours are…read moreadvertised but very limited. They charge more than the dental plan pays while 2 other dentists I have been to accept what my dental plan pays.

I'm very thankful to the staff at DSC. I've been going there for abt 2 yrs, and I've not had a…read moresingle bad experience. To be honest, I've actually given them reasons to be frustrated at times, by rescheduling appts, and not always doing the simple preventative care they ask of me. Everyone is in business to make money, but these folk also show care for their clients -- these 2 paradigms are not mutually exclusive, and their great service is a testament to that. Michael B.

I cant say enough about my experience at Rutledge Dental. I have visited a couple of practices…read moreover recent years and by far Rutledge Dental is the best! Dr. Cheung knew I had some concerns with my teeth and she addressed them thoroughly. Her attention to detail was impressive. She took the time to ensure I was happy and clearly communicated the steps she was taking to address them. The office was extremely clean, the staff was friendly and my hygenist was awesome! My teeth have never been cleaner! Thanks for a great experience! I look forward to visiting the dentist for the first time!

Know it all density who would rather talk over you than to hear your issues. Won't write simple…read morescripts for a mouth rinse that's needed after an invasive procedure to reduce pain to be able to eat. Unsanitary surgeon who constantly left room without changing his gloves. Only good thing out of this office is the dental hygienist, very patient and informative out of all the staff. Would not recommend even to my worse enemies, find care elsewhere.

The administrative staff is not professional at all. They gave me the run around about filing…read moreclaims with my insurance and getting my refunds back. I was then informed they are not in partnership with one of my insurances and did not send the claims. They lied to me saying they had sent the claims over and I would have to wait 30 business days before it showed up in the system. They would rather pass the problem off onto the patient. Save yourself the headache and find another dentist.

Dr. Nwokolo owner and Dentist is Amazing! She brings calm to young patients and helps parents…read moreunderstand their options very well! I consistently refer her!

There has never been a long wait to see the dentist or my hygienist. Dr. Nwokolo listens when you…read moreexpress your concerns. And the office is State of the art in technology.

Last year a relative of mine had their wisdom teeth removed and it was anything but a pleasant…read moreexperience after the aftermath of having this procedure done. The angry dental assistant who walked him out to the car was very rude to me when she was telling me the instructions of how to take care of him. I felt like my face was being spit in by the way she kept yelling in my face. She could have handed me the papers, said to call the office if I had any questions, and could have been done with it. I'm not sure why you would hire someone who seems completely unpleasant and doesn't enjoy their job. This woman who caused all of these issues should be fired because she doesn't deserve to work in this type of environment at all. Only people who have compassion in this type of manner should be employees there.

I would avoid this practice considering there are other oral surgeons in the area…read more My visit was for a tooth extraction which left my face was severely bruised for 2 weeks. I also now have a clicking jaw when I chew. Their fees were much higher than the norm and I was told they did not honor my insurance. I paid in full and weeks later found out that my insurance was billed too.