A place truly all about money!!!
RUN, don't walk, run from this place!
To quote a fellow Yelp review, "it's dental office like this that ruins the image of biological dentistry as a whole". So true! I came here after just learnt about biological dentistry, and they are the only one certified by IABDM in the area. From the moment I walked in, this place presented itself as an extremely pushy cross-selling machine. From the facial (yes, facial!) I might be interested in, to the antioxidant pills they push onto you without any explanations how it's related to dentistry, not to mention all the toothpaste/mouth rinse/ tongue scrapper/etc. they took right off the shelf and put right in front your nose to buy. The "1.5-hour health consultation" was a total joke, looking through the intake questionnaire for 5 minutes and suggesting Vitamin D pills were the whole scope of it. They did take 3D images of the teeth, on top of the x-ray (for a hefty fee of course), then they went through the 3D images in seconds, to count the spots on your teeth, and came up with a grossly overpriced "treatment plan". You can not bypass the deep cleanings before you can schedule the next normal teeth cleaning they say, and if you have a small cavity and a tiny dent on the same tooth, they charge twice to work/fill this same tooth! And if you only wanted the cavity attended to and ignore the tiny dent (that most dentists wouldn't bother to fill), you can NOT! You have to pay twice if you want that tooth checked out at all! And get this, after the appointment if you want a copy of the x-ray images (specifically included in the initial appointment) for your own record, they charge you $125 to email you ONE SLIDE!!! Essentially making you pay twice. I have never been asked to pay to get my own medical records, EVER!!!
I could go on. But this should give some general ideas what this place is all about. From the doctor to the staff, including the front desk people, everyone constantly pushes for sale for something. When you take their offer of "complimentary" things such as ozone water, they came back with a tiny cup of water with a cold unwelcome vibe. Just because they use ozone water and some self-claimed non-toxic products for teeth cleaning doesn't necessarily qualify this place as "biological dentistry". To me, being "biological" and "holistic" came with an elevated level of customized care for each individual patient, and this place could NOT be further away from those virtuous principles. This is a sub-par dental office dressed up in pretty names, trying to maximize profit for themselves any which way they can. Luckily, I saw through the veil, and ran as fast as I could out of there, before being conned tens of thousands of dollars. From what I read multiple times on Yelp, they are not even capable to fix your teeth correctly. I have no interest to find out about that whatsoever. read more