My lifelong dentist, Dr. Absatz joined practices with "Granati" ,who shouldn't even be called a doctor, and it's such a shame. I honestly feel bad writing this only because Dr. Absatz is an amazing dentist. This has NOTHING to do with him. He is fantastic. The 1 star is for Granati.
I had booked with Dr. Absatz in July but ended up getting switched to Granati since he was on vacation. I figured how bad could he be? The man walked into the room having a conversation with either himself or someone who wasn't listening from the hall. He kept carrying on about random topics (none of which involved my teeth or the X-rays). It was extremely hard to follow him. It seemed like he either smoked a pound of marijuana, was on heavy prescription medication, or was in the room with the laughing gas for too long. It seriously reminded me of speaking to someone who was high on drugs. Extremely hard to follow, back and forth from one topic to the next. Making zero sense. Barely looked at my mouth and was out the door. & when I mean barely, someone winking would have had a better view of my mouth than him. Aside from all of this, I booked again for December with Absatz and figured I wouldn't have to deal with any of this nonsense again.
This brings me to my most recent visit, one week ago. I came in for my appointment that was booked 6 months in advance, and the woman at the desk acted like I was a walk in and told me they don't accept my insurance. I let her know 6 months ago they did and I had an appointment. She told me that I have an honest face (I was wearing a mask) and she's sure I'm telling the truth. Jackie, the dental hygienist I had during this experience, was very pleasant and well educated. She even numbed my mouth so I wouldn't experience any discomfort during the cleaning. This is something she offered to do, I didn't need to ask her. Very kind and you can tell she knows her stuff. After she was all done I was surprised to see Granti come stumbling into the room. Again he was speaking to someone who wasn't there and rambling on not making any sense. Number 1 I didn't think my appointment was with him, and number 2 he obviously wasn't having an off day last time. He specifically said he has had Covid Covid before and wants to just get "omicron" and get it over with. That doesn't seem very professional to me, but ok. Then he started rambling on about the Simpson's, coney island, and someone with lung cancer who hugs people. Then he started talking about women and how they look. He mentioned the dental hygienists mother and how she looks my age, and not that I look old, but the woman's mother looks young. Then he carried on about how his "fiancée" and someone else are going to fight over his credit card at the mall. I had NO IDEA WHAT HE WAS TALKING ABOUT. But I do know that he didn't look at my mouth AGAIN. How is this guy a dentist??? He even has his own "parking spot" but in the two times I've seen him, haven't seen him do a thing but carry on about his personal business.
The icing on the cake is this. I ended up with a sore in my mouth after the cleaning. Right in the area where the vacuum sits. It is the day before Christmas Eve and it's been almost a week and it's still bothering me. I called up requesting an antibiotic to maybe get rid of something that was more than likely caused by bacteria. It took two phone calls to hear that the dentist refused to send an antibiotic. The woman on the phone said if it's still irritated tomorrow call and we will send something. I said aren't you closed tomorrow? She said oh yea it's Christmas Eve. Right on their website it states they treat canker sores and cold sores with medicine. Maybe if the dentist had actually looked in my mouth he would have been able to see something brewing or irritation from the cleaning. So grinch granati refused to send a simple antibiotic and I will be left with an irritated bacterial infection in my mouth that was 100% caused by his dirty vacuum. Horrible, 100% do not recommend. If I had Medicaid and my insurance was FREE, I still wouldn't see this looney tune. read more
