71 c/20 custom camper- They (Renell and Chris) knew exactly…read morewhat to do! Trusted and real easy to work with.... No need to go anywhere else! Rare to find skill, quality and timely in 1place!

Highly recommend.They did an excellent job repairing my truck…read more The price was fair and the customer service was excellent.

ZERO STARS This used to be my trusted mechanic and I'm so…read moreupset I have to write this but I don't want anyone to deal with what I'm dealing with. I bought my mini cooper from this business and the experience was great! I subsequently took my car into Bill every time and thought he was honest and had integrity. As single woman, I had other mechanics present as untrustworthy so it was wonderful find an honest dealership. NOPE! My mini cooper is now almost destroyed because of their shoddy work and I'm out thousands of dollars and I've had the run around. Below is part of the complaint I've made to both the BBB and Attorney Generals Office. We are waiting on a response from the business to determine if small claims court is next to recoup our losses. He installed after market parts in my car repeatedly with repairs lasting barely two years. THERE IS A PATTERN HERE OF CHEAP PARTS, NO ACCOUNTABILITY, MYSTERY CHARGES AND ZERO TRANSPARENCY. HE WILL PUT IN CHEAP AFTER MARKET PARTS THAT WILL CRAP OUT IN ABOUT TWO YEARS AND DESTROY YOUR ENGINE. BELOW IS PART OF THE LEGAL FILINGS WITH BBB AND ATTORNEY GENERAL OFFICE : I am writing to formally demand immediate resolution regarding the defective turbo installation and associated damages to my vehicle, which directly stem from your shop's substandard workmanship and repeated use of faulty parts. This is not the first time I have been left to bear the financial and emotional burden of your shop's negligence, and I will not tolerate this pattern any longer. The Facts Defective Turbo Installation and Catastrophic Damage: The turbo installed in my vehicle has suffered a catastrophic failure in just over two years, despite the fact that I rarely drive my car. The failure has caused 3 liters of oil to pour into the catalytic converter and seep into the tubing, leaving my vehicle in a disastrous state and requiring extensive corrective work. History of Shoddy Workmanship and Defective Parts: You replaced the valve cover, but that repair barely lasted two years before the part failed. Despite the warranty, I was forced to cover out-of-pocket expenses that should have been fully covered. Now, the turbo you selected and installed--a critical component--has proven equally unreliable, further demonstrating a troubling trend of subpar repairs. Lack of Transparency: Despite my repeated requests, you have failed to provide a receipt or clear documentation for the turbo's cost. The only receipt you've shown is for $298 for mounting pieces, leaving $702 unaccounted for in the $1,000 charged. Your refusal to provide basic documentation raises serious questions about transparency and accountability. Negligence in Professional Standards: Your shop's continued reliance on parts that do not meet quality standards, coupled with inadequate accountability for failures, has cost me time, money, and trust. You've stated in the past that you operate with integrity and "family values." Yet, this is the second time I've had to deal with defective parts from your shop, and the financial and emotional toll is staggering. You've acknowledged the turbo failure may be covered under warranty, but even so, this situation highlights the systemic issues with your choice of parts and service quality.

HORRIBLE DEALERSHIP! I could go on and on about how much this dealership has caused our family the…read moreworst experience with cars in the last two years. I would NEVER recommend them, they do shotty work, and con artists when it comes to selling you "reliable" cars and doing "reliable" work to maintenance those cars. The amount of times they put our family in true dangerous situations is ridiculous. And them pushing these crappy warranties on you is bogus. They even submit false claims to the warranty company, get their replacement parts from junk yards, and don't even complete work that they then bill you for. The only reason we continued to bring our car for maintenance with them was because we wanted it covered under the warranty. OH! And they claimed as your car depreciates in value, so does your warranty coverage - COMPLETE bogus and false information. That is NOT how warranties work. Within the last year, Car Emporium "completed" maintenance on our car to "fix" it, billed the warranty company and us as well for false work. I kid you not, just 2 months after they "completed" their work, it died on the side of the road on two separate occasions. Both times, we took it back to our trusted mechanic who did the same work all over again that we had already thought was done by Car Emporium, so even more money out the door. It is absolutely ridiculous, and I will say it until I am blue in the face - DO NOT EVERRRRR buy cars from this dealership!!!!!!!!!!!!

Brought my 2000 ford 7.3 super duty in to check the brakes because I smoked them coming down the…read morehill with a trailer. I wanted to make I didn't do any damage. Corey, a super nice guy, checked it out and told me all was good. Gave me some info about some other questions I had. He was leaving for the day before I could get back there so I asked how could I pay him? He said NO CHARGE! What?! Who does that?!! I just want to say I appreciate you Corey, thanx so much for being a good guy!

Can't speak highly enough about these guys. I was in a pinch with a hanging exhaust pipe and live…read more25+ mi. away. Corey wired it up and got me in the next morning to fix it. Reasonably priced and excellent service !

This place will definitely get my business for as long as I am living in Idaho. I will be referring…read moreany and everyone that I can. I brought my 02 ford ranger in for some serious work to be done to my brakes. They scheduled me immediately, put the truck on the lift, gave me a VERY, VERY reasonable quote. They are very kind, respectful, and just all around pleasant people that you can trust to do top quality work. I can't thank you all enough for getting me back on the road fast. Thank you so much!!!

They tried to change me 3500 for the job and have me sit 12 days when they said they would get to…read moreit in a couple days. Owner got pissed off and had a yelling match with me about checking in to my car acouple times because they were not doing what they told me they would do. Got it towed to another shop that squeezed me in as a favor since I meet them outsode the shop... Got it checkout same day and it was only $1400 bill. Don't go to these people they will put you off and quote 3x what it's acually worth. I would never go to them again what a terrible experience... So glad I meet the other shop owner in Post Falls

Hayden was very professional, polite went above and beyond. He came to my residence so I didn't…read morehave to worry about a tow charge and he finished the job quickly. I highly recommend this business!

We've had a really great experience every time we've had to use Lloyd's…read more When we first moved to the area we obviously didn't have a relationship with a local mechanic, or really know anybody by reputation. We asked around for recommendations from family members, friends, and also looked at online reviews. Lloyd's came up several times, so we decided to give him a try. They've been absolutely great every time we've had to bring our vehicle in. Their prices are more than reasonable, there's even been a couple of occasions where they have told us of less expensive ways to get repairs done. Which I really appreciate. I would definitely recommend taking your late model car to them. We've never had any issues, have always been very pleased with the work, and really appreciate the customer service as well.

I have been a customer of Lloyd's for approximately 20 years because I have always trusted the…read morequality of their work. Unfortunately, during my last couple of visits, I was disappointed by how much their pricing has increased and how much they upcharge for parts. I understand the need to charge a diagnostic fee. However, charging $150 to scan a vehicle--a process that takes only a few minutes--and then not applying any portion of that fee toward the actual repair labor feels excessive. During my most recent visit, I had already identified the problem and had priced the cost of both OEM and aftermarket replacement parts before bringing my vehicle in. When I received the invoice, I was surprised to see that the part had been marked up by approximately 125%. While I recognize that repair shops mark up parts, this level of markup seemed unreasonable. As I mentioned, I have always trusted the quality of Lloyd's workmanship, but I no longer have the same confidence in their pricing. After comparing estimates from several other repair shops for the same repair, I found that Lloyd's was by far the most expensive. Because of this, I have made the decision to have my vehicles serviced elsewhere. I regret having to do so after being a loyal customer for two decades, but I hope this feedback is helpful as you evaluate your pricing practices.

they seriously helped me out today when I was in a massive jam. I mean- two popped tires and stuck…read moreon the side of the road? insane! utterly insane. the woman in the phone was so sweet and patient and the gent that came to help me was genuinely so funny it calmed me enough to stop my on and off crying mess and to put my big girl pants on and finish figuring out what I needed to do.

The first tow company never showed up. Waited 3 hours. Called big Jim's and Josh was there in 45…read moreminutes. Very professional, took care not to damage my truck or transmission. Made the extra effort to get me to the service center in time to get my truck fixed today so I could get home. Made a crappy day end well. Thank you

Prompt thorough reception by kind Jade When mishap changed…read moreplans we made A flat needed a tow The driver a pro Great overall value for the price we paid Our new driver in the house experienced her first flat tire and this desperate dad decided to trust Yelp and contact this company for the first time. Jade was incredibly warm and understanding, her great interpersonal skills helping calm an anxious situation. She and the driver are consummate professionals handling their jobs in an efficient timely fashion allowing me to attend to our kid who was in need of emotional support after being shaken by the incident. The value of their service is so good that I'll store the phone number in the event it might be needed in the future.

Excellent service, reasonable price and a very fast response. We really appreciate the help! Turned…read morethe night around for us.