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    Dent-Sure Dental Services

    5.0 (1 review)
    Closed 10:00 am - 6:00 pm

    Services - Dent-Sure Dental Services

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

    Dent-Sure Dental Services Photos

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    1 year ago

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    Baptist Family Dental - State of the art 3D and extroral imaging technology!

    Baptist Family Dental

    4.3(11 reviews)
    2.3 mi

    Dr. Baptist performed an oral surgery on me to pull a very broken tooth. After the surgery, I…read morerequested pain medication because I needed to go to work the next day. He literally laughed in my face and told me that he never prescribed pain medication even for bone surgery. I explained I have a low tolerance for pain and needed to go back to work. He laughed in my face again and told me to take an over the counter Tylenol. I ended up missing 2 weeks of work or around $2000.00 All because he took my pain as a Joke. Please if you need something serious don't go here.

    Absolutely horrible! My husband came for a cleaning. We asked if they were in network with our…read moreinsurance plan, they assured us that they were. After receiving his cleaning, we received a bill for over $400. I called and spoke with Jennifer (after multiple attempts to get in touch with anyone) and she said she didn't know who would say they were in network with our insurance, because they only work with 1 insurance company. She told me that she would re-bill our insurance to see if there would be any coverage. After insurance was billed again, I received a statement (over a year after the appointment) saying that we owed $193 and that the remaining portion of $224 was covered. This was in May of 2024. I paid the $193 immediately and thought I was done with it. I received a bill one week before Christmas saying that I now owed the remaining $224. I called the office immediately and Jennifer said not to worry about it and to enjoy my holiday, she would look into it. January rolled around and I never heard back, but I received a letter from a collection agency saying that that we owed $298. I called to speak to Jennifer and left multiple messages. Finally I asked to speak to someone higher up and spoke directly with the Dr. he informed me that this would be cleared up and we would look into it and get it figured out. Less than a day later and called me back and said that I had to pay collections and that the company was charging me a fee. I spoke with a collections agent and they told me that the dental office adds their own fee of 33% to all of their invoices that they send over, just for their pocket. She also told me that my invoice was sent their in October. I did not even receive and invoice until December and called immediately. I have never had a bill sent to collections. Ever. Completely shady business practice to ignore a customer and send an invoice to collections when being told the account was paid. Keep a close eye on your account, you will be sent random bills years after your appointments

    Photos
    Baptist Family Dental - Warm and comfortable reception area!

    Warm and comfortable reception area!

    Baptist Family Dental - Another view of are reception area

    Another view of are reception area

    Baptist Family Dental - Our new home: 
 5850 W. 111th Street, Chicago Ridge, IL

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    Our new home: 5850 W. 111th Street, Chicago Ridge, IL

    Dent-Sure Dental Services - generaldentistry - Updated May 2026

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