I have no complaints about the hygienist, Nicole. On 4/8/26, I had an 11am appt. for scaling and…read moreroot care, followed by a digital scan for a partial. I waited about 3 hrs. without completing my appt. After the scaling, I was placed in a waiting area at 12:30, which became overcrowded by 1pm, due to a lack of seating, with one person standing and one sitting on another's lap. With no update or service, I went to the front waiting area and was told I was "next." I continued waiting until 1:40. Then I was told it would be approx 20 more minutes before I could be seen. Nearly 3 hrs later, I had to leave. More frustrating is that I had received multiple texts and emails reminding me of my 11am appt., yet scheduling was clearly not managed. I understand walk-ins are accommodated, but SCHEDULED appts should be prioritized in a timely manner. Given the excessive wait time and inability to complete my SCHEDULED services, it is unreasonable that I was then offered a rescheduled appt. nearly two weeks later. This reflects poor scheduling and disregard for patients' time. I should have been given priority rescheduling, along with consideration for compensation or courtesy adjustment due to the inconvenience. Marsha Lee

After suffering two sleepless nights from a toothache I got desperate and searched "emergency tooth…read moreextractions" online. Aspen Dental immediately popped up, stating they take emergency, same day appointments. The scheduler was very kind and, although the facility closest to me was booked, they found a sooner appointment at an alternative location. They really seemed to care about my predicament and I was very appreciative and relieved that the excruciating pain I was experiencing would soon come to an end. Little did I know. I arrived at the Crestwood location and the receptionist (who was also very nice) explained that everyone has to get X-rays done prior to any extractions ($29 special) and to fill out forms. The man who took the X-rays was very professional; being extra careful with the inflamed tooth. After it was over a dental hygienist went over my history and then broke the news that although the tooth should definitely come out, it would have to be done at a later date and after a "deep cleaning." It was at this moment that I realized that Aspen Dental and I have two very different interpretations of the what the word "emergency" means and my heart sank knowing I'd be spending more sleepless nights in agony. A dentist came in, going over the X-rays and all the things they wanted to do to my mouth. These involved words such as crown$, cap$, partial$, and implant$. She also said that in addition to my offending tooth, she needed to remove another one that wasn't even bothering me. I was then asked to wait while they worked out a plan. After 15 minutes I was brought to a desk where a woman showed me the list of all the procedures they wanted to do along with a price tag that was close to $25,000! "So how are you feeling about all this so far?" she asks. I thought she was kidding until I looked up and saw she had a straight face. "Terrible!" I replied. Keep in mind, I'm a 55 year old man who just wanted a painful tooth removed. I am not looking to get my smile plastered on the cover of next month's issue of AARP magazine. Unphased, she pulls out a second sheet of numbers for what it will cost to get the two teeth removed along with the mandatory cleaning - over $4,000. I didn't have insurance and figured it would be costly, but she may as well have pulled out parchment and quill, offering to stop my pain if I'd be willing to sign over my soul. She saw me flinch and mentioned they offer payment plans but I was already heading for door. I drove straight to Walgreens and bought enough pain medication to put half the town asleep for the winter, which is what I should've just done in the first place. Steer clear of these charlatans!

BEWARE OF THIS OFFICE!!!…read more This office is shady and negligent. This will be my first and last time doing business with this office. First Dr. Luckett is very impersonable and didn't say two words to me during my visit. He never addressed me directly and only spoke to the dental assistant. Secondly I felt very rushed out of this office, no one asked if I had any questions or concerns that needed to be addressed. I got dismissed from the office after receiving x-rays and being told I need my wisdom teeth removed. I had to stop a nurse myself to tell them I have questions and I need an explanation of my x-rays and what's going on with my teeth. PLEASE ADVOCATE FOR YOURSELF IF YOU VISIT THIS OFFICE. Ask questions and make sure they explain things to you in a way that make sense. This dental office will greenlight procedures and decisions for you without properly informing you. I went to get my wisdom teeth removed from here and after shoddy x-rays and being told my teeth are fine the day of my wisdom teeth removal they had on the bill to remove an extra tooth that "needed a root canal" Literally a week ago this office told me all my teeth were fine and now suddenly the day of my surgery I need a root canal? I declined and went to get a second opinion. The second dentist office informed me that my teeth were in fact fine and no additional tooth extraction or root canal was needed. All in all, don't trust and double check everything they tell you. Because if I didn't I would be missing an extra tooth unnecessarily.

Jennifer, the hygienist is "the bomb". She is thorough, gentle, and attentive when it comes to…read moreteeth cleaning. I don't want to eat until my next 6 month cleaning. My teeth are Beyond clean! The office staff (Antoinette and Maria-Maria) are so comfortable that I don't want to leave! Overall, Dental Works in Crestwood is the place to go for any dental work or concerns. I give it a 10÷. Gloria and Lance H

I just had a molar pulled today, and I was very concerned about the implications this was going to…read morehave on being able to chew in the future. Lauri, the surgical assistant, was so warm and compassionate. She understood my concerns about my bite, as well as about how to finance an implant on my very limited income. She took the time to address all of my questions and concerns, and was able to put me very much at ease. Dr Khan was also very genuine, and took the time to talk to me. He did a tricky extraction with finesse. I recommend Dr Khan and Lauri very highly!

Great experience. The surgeon worked quickly and efficiently. My wisdom tooth was extracted in less…read morethan two mins and I never felt pain even after . Everyone was nice and friendly and I will recommend Dr Tucke to anyone .

Dr G is such a sweet and nice surgeon. I had my wisdom teeth out that weren't an easy task for him…read moreto take out and I haven't had an easy recovery, but he's answered all my questions and listened to my concerns and easy to talk to. I've had a great experience with this office as well. They're receptive to questions about insurance and medications. Would absolutely recommend.

Having to get a tooth pulled is not a pleasant occurrence, but they did their best to make it…read morepleasant. I hope I never need their services again, but if I do I'll gladly pick this office. The architecture of this tiny building is quite original and impressive. Too bad the exposed wooden beams have been painted.

It was a very quick process getting all 4 wisdom teeth out. I did not have to be put under which…read morewas appreciated, because other dentists I saw immediately wanted to use anesthesia which I didn't want. I didn't feel pressured to do so at this clinic

So I have really bad jaw pain and my dentist thought I could have TMD and recommended I see an OMS…read morespecialist. I reached out the Oral and Maxillofacial Surgery Center in Chicago for a consultation appointment and I couldn't even get in without having to pay for the office visit upfront which was $250. I understand having a co-pay but this is crazy. So I have good insurance that would cover this visit at 100%. How do I know? Because I contacted them prior to a possible appointment. I see specialists all the time and I've never encountered this issue. I asked why I had to pay $250 out of pocket and then try to get reimbursed by my insurance if it's already covered? Seems kind of shady. I was just told that they're specialists and are better trained in this field then others in the area. So...yeah, I don't believe that but what I do believe is that this is a racket and they're definitely putting their bottom line before the needs of patients who are in pain and need the services of a specialist. So my warning to all those looking to make an appointment with the Oral and Maxillofacial Surgery Center Chicago is that you better be flush with cash or you'll be out of luck, even if you have quality insurance.

Today May 8, 2023 was my first visit to my new dentist and the staff was wonderful. I will…read morecertainly recommend this office. Dr. Eric was very gentle and everyone was very professional Nicole and Allen was very nice The office was very clean and head up to date equipment. I give his office a thumbs up.

Awful place to do business with....I had 2 appointments with these people, they canceled both with…read morethe latter appointment being canceled a day before my flight then stated they called to forewarn....So add a lie on top of the disappointment!!!!

Compassionate service, appointment availability options, sanitary equipment, extremely…read moreknowledgeable DDS

Dr. Tapak is the man! Great service, no hassles. He is scheduled a lot, so book ahead of time…read more Highly recommend!

muy buen sevicio Los recomiendo al doctor Dimitri. I love family dental care!! esta muy limparead more

I chose Family Dental because it is in-network with my insurance. I went with crestwood location…read morebased on the couple of reviews I seen. (Helped ease my mind as I need wisdom teeth removed.) I was seen by Doctor Demetri the same day. The ladies at the front desk were friendly and genuinely helpful. They secured the earliest appointment available and even scheduled it for me before I left, since I'll need a referral to an oral surgeon. I will be sending my husband/family in for a cleaning now.