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    O'donnell Joseph M DDS

    5.0 (3 reviews)
    Closed 9:00 am - 1:00 pm

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    Aspen Dental - Crestwood, IL

    Aspen Dental - Crestwood, IL

    2.0(27 reviews)
    2.0 mi

    I have no complaints about the hygienist, Nicole. On 4/8/26, I had an 11am appt. for scaling and…read moreroot care, followed by a digital scan for a partial. I waited about 3 hrs. without completing my appt. After the scaling, I was placed in a waiting area at 12:30, which became overcrowded by 1pm, due to a lack of seating, with one person standing and one sitting on another's lap. With no update or service, I went to the front waiting area and was told I was "next." I continued waiting until 1:40. Then I was told it would be approx 20 more minutes before I could be seen. Nearly 3 hrs later, I had to leave. More frustrating is that I had received multiple texts and emails reminding me of my 11am appt., yet scheduling was clearly not managed. I understand walk-ins are accommodated, but SCHEDULED appts should be prioritized in a timely manner. Given the excessive wait time and inability to complete my SCHEDULED services, it is unreasonable that I was then offered a rescheduled appt. nearly two weeks later. This reflects poor scheduling and disregard for patients' time. I should have been given priority rescheduling, along with consideration for compensation or courtesy adjustment due to the inconvenience. Marsha Lee

    After suffering two sleepless nights from a toothache I got desperate and searched "emergency tooth…read moreextractions" online. Aspen Dental immediately popped up, stating they take emergency, same day appointments. The scheduler was very kind and, although the facility closest to me was booked, they found a sooner appointment at an alternative location. They really seemed to care about my predicament and I was very appreciative and relieved that the excruciating pain I was experiencing would soon come to an end. Little did I know. I arrived at the Crestwood location and the receptionist (who was also very nice) explained that everyone has to get X-rays done prior to any extractions ($29 special) and to fill out forms. The man who took the X-rays was very professional; being extra careful with the inflamed tooth. After it was over a dental hygienist went over my history and then broke the news that although the tooth should definitely come out, it would have to be done at a later date and after a "deep cleaning." It was at this moment that I realized that Aspen Dental and I have two very different interpretations of the what the word "emergency" means and my heart sank knowing I'd be spending more sleepless nights in agony. A dentist came in, going over the X-rays and all the things they wanted to do to my mouth. These involved words such as crown$, cap$, partial$, and implant$. She also said that in addition to my offending tooth, she needed to remove another one that wasn't even bothering me. I was then asked to wait while they worked out a plan. After 15 minutes I was brought to a desk where a woman showed me the list of all the procedures they wanted to do along with a price tag that was close to $25,000! "So how are you feeling about all this so far?" she asks. I thought she was kidding until I looked up and saw she had a straight face. "Terrible!" I replied. Keep in mind, I'm a 55 year old man who just wanted a painful tooth removed. I am not looking to get my smile plastered on the cover of next month's issue of AARP magazine. Unphased, she pulls out a second sheet of numbers for what it will cost to get the two teeth removed along with the mandatory cleaning - over $4,000. I didn't have insurance and figured it would be costly, but she may as well have pulled out parchment and quill, offering to stop my pain if I'd be willing to sign over my soul. She saw me flinch and mentioned they offer payment plans but I was already heading for door. I drove straight to Walgreens and bought enough pain medication to put half the town asleep for the winter, which is what I should've just done in the first place. Steer clear of these charlatans!

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    Aspen Dental - Crestwood, IL
    Aspen Dental - Crestwood, IL
    Aspen Dental - Crestwood, IL

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    DentalWorks

    DentalWorks

    3.2(11 reviews)
    2.4 mi

    BEWARE OF THIS OFFICE!!!…read more This office is shady and negligent. This will be my first and last time doing business with this office. First Dr. Luckett is very impersonable and didn't say two words to me during my visit. He never addressed me directly and only spoke to the dental assistant. Secondly I felt very rushed out of this office, no one asked if I had any questions or concerns that needed to be addressed. I got dismissed from the office after receiving x-rays and being told I need my wisdom teeth removed. I had to stop a nurse myself to tell them I have questions and I need an explanation of my x-rays and what's going on with my teeth. PLEASE ADVOCATE FOR YOURSELF IF YOU VISIT THIS OFFICE. Ask questions and make sure they explain things to you in a way that make sense. This dental office will greenlight procedures and decisions for you without properly informing you. I went to get my wisdom teeth removed from here and after shoddy x-rays and being told my teeth are fine the day of my wisdom teeth removal they had on the bill to remove an extra tooth that "needed a root canal" Literally a week ago this office told me all my teeth were fine and now suddenly the day of my surgery I need a root canal? I declined and went to get a second opinion. The second dentist office informed me that my teeth were in fact fine and no additional tooth extraction or root canal was needed. All in all, don't trust and double check everything they tell you. Because if I didn't I would be missing an extra tooth unnecessarily.

    Jennifer, the hygienist is "the bomb". She is thorough, gentle, and attentive when it comes to…read moreteeth cleaning. I don't want to eat until my next 6 month cleaning. My teeth are Beyond clean! The office staff (Antoinette and Maria-Maria) are so comfortable that I don't want to leave! Overall, Dental Works in Crestwood is the place to go for any dental work or concerns. I give it a 10÷. Gloria and Lance H

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    DentalWorks
    DentalWorks

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    Oral & Maxillofacial Surgery of Chicago

    Oral & Maxillofacial Surgery of Chicago

    3.9(7 reviews)
    7.3 mi

    It was a very quick process getting all 4 wisdom teeth out. I did not have to be put under which…read morewas appreciated, because other dentists I saw immediately wanted to use anesthesia which I didn't want. I didn't feel pressured to do so at this clinic

    So I have really bad jaw pain and my dentist thought I could have TMD and recommended I see an OMS…read morespecialist. I reached out the Oral and Maxillofacial Surgery Center in Chicago for a consultation appointment and I couldn't even get in without having to pay for the office visit upfront which was $250. I understand having a co-pay but this is crazy. So I have good insurance that would cover this visit at 100%. How do I know? Because I contacted them prior to a possible appointment. I see specialists all the time and I've never encountered this issue. I asked why I had to pay $250 out of pocket and then try to get reimbursed by my insurance if it's already covered? Seems kind of shady. I was just told that they're specialists and are better trained in this field then others in the area. So...yeah, I don't believe that but what I do believe is that this is a racket and they're definitely putting their bottom line before the needs of patients who are in pain and need the services of a specialist. So my warning to all those looking to make an appointment with the Oral and Maxillofacial Surgery Center Chicago is that you better be flush with cash or you'll be out of luck, even if you have quality insurance.

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    Oral & Maxillofacial Surgery of Chicago
    Oral & Maxillofacial Surgery of Chicago
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    Oral & Maxillofacial Surgery of Chicago Logo

    O'donnell Joseph M DDS - oralsurgeons - Updated May 2026

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