My Acura RDX was hit in the rear by another vehicle. The Acura dealership recommended First Aid…read moreCollision as they are the only Acura certified repair shop in Asheville. I also had bad scrapes on the side. Philip and Amanda were amazing in communication about the status of my repairs. They dealt with my insurance company for me. And genuinely patient with all my concerns. My car looks like it did when I bought it from the dealership! I am so happy with their service and professionalism. Highly recommended.

This shop is absolute garbage. Had my car for 20 days and couldn't even put it together properly…read more Failed to reinstall bolts securing the front bumper cover to the front fenders, failed to install the fender liners properly (hanging down from the fenders), left sanding marks in the base coat so it looks like it was painted with a paint brush, failed to have the alignment done after being hit at the right front fender and wheel, and has yet to call me with a replacement right headlight after installing one that leaks (first attempt was to plastic weld the headlight brackets and it was completely crooked). If you value your car at all, take it elsewhere. I thought going to a local shop would be my best bet. Boy was I wrong. Nothing but cutting corners and excuses from them. They do not stand behind their work and does not honor their warranties.

I came here because Geico told me they were connected with them when my car got hit-and-run'd. All…read moreseemed fine when I dropped it off, it was later that I had my issues. After days of asking for and being told yes to texting as my method of communication, I kept getting emails instead. Each time I would confirm with the office lady, Tatiana, that I would PLEASE be texted instead. Each time it was "okay yea that's fine." In one ear and out the other. There was also a point where I was told on a certain day they were expecting my car to be finished up. That day came and went, so after they were closed I left a message like hey uhm..? What's going on? I got a status update the next day, but I had cleared my schedule to be able to go back over there. Then had to do it again when it actually was ready. The kicker for this place is that when I picked my car up, I had to bring it back. It sounded like my car had a window rolled down when you drove, so it made me question if they had test driven it after the work was done. If they did, they thought it was okay to send like that? If they didn't, ...why not? I brought it back and waited a bit for them to fix it, which they did pretty quickly, but the whole "fix it right the first time" gig is a thing. So overall, I wouldn't come back here.

I've lived in this area for 26 years and never leave reviews. After my excellent experience with…read moreeveryone involved with the repair of my vehicle, I can honestly say this place is a breathe of fresh air! From the quality of the repairs, to my constant wonderful communications with Jenn the manager, Jess the girl who always set my mind at ease, to the guys that did the repairs. They were completely upfront about the repairs and cost. Reliable because the vehicle was finished in superb condition, BEFORE the actual day they said it would be! Take my word for it.... finally a place that gives 200%, in every aspect of customer service!

Used them to repair our CRV after reading excellent reviews and am glad we did. Very professional…read moreand reliable and did quality work. Excellent communication from start to finish and they handled dealing with our insurance company, making the process very easy for us. Highly recommend them!

We have spent thousands of dollars having our Mercedes wagon painted and repaired here. Without…read moreexception, we have been fully satisfied and pleased with the work done and the personal service we received. You may count on the company owner's honesty, skill, and determination to do an excellent job. Jim Bishop, Black Mountain, NC

I was beyond pleased with the window tinting at IR Auto Solutions. It takes more than just people…read moreto commit to having a great product and creating a strong team. I was surprised by Zach's performance, knowledge, confidence and demeanor. I appreciated his honesty and integrity as well. Thanks to all of you, jr

Chris and his team are incredibly talented and efficient, didn't overcharge for my wife's sunstrip…read moreand she was in and out in under 20 minutes. Also a buddy had full paint correction and ceramic coat done and his corolla looked immaculate. 11/10 recommend. Thanks again, boys!

Luke did a fantastic job: he updated me along the way, found a great price for tires needed and…read moredealt with my insurance company. He called me when he said he would, very friendly, knowlegeable and professional. Christine greeted me when I first arrived and I knew I was in the right place. She was so helpful and understanding. She also helped me with my rental car return. In the end my Subaru SUV looked great. What a super team, great job. These are the people you want working on your vehicle.

Just wanted to give a well deserved shoutout to Christine and Sierra I had a situation where an…read moreinsurance company was failing to properly communicate with me about the status of a vehicle that was sent to Caliber Colision for the initial adjustment and claims process. Both Christine and Sierra were extremely pleasant to speak with and more than happy to answer my questions on multiple occasions and provided any information that they could.

I had to take my car to Stallings once because it was one of the few places that would take my…read moreGeico insurance to fix it after someone hit my parked car and they TOTALLY overcharged me, like way, way too much. I had a tiny dent in the front of my car and ended up being charged $1000. Of which, my insurance paid 500... I would have rather of left the dent and not paid for it. Ridiculous.

If I could give zero stars, I would for the lack of decent customer service and inability to keep…read moreto a schedule.

I cannot say enough for this business! Last year I knocked the door handle off my 2014 Honda…read moreAccord. I ordered a new one online but after weeks of failed attempts from me and many of my friends and neighbors we were unable to get it on. I drove by Silvers and explained my situation and they immediately made the repair. They would not accept payment and simply said they were glad to help! A few months ago my uncle side swiped my car and I was in need of professional help again so I went straight to them. They did the repairs necessary for a fair price in a reasonable amount of time. My car was new again! Unfortunately my drivers door had leakage problems with all this rain and we discovered the gasket around the door had come detached and they fixed it the moment I appeared at their business. They apologized for the problem and asked me to call back the next week to make sure no further leaks happened. The next week it started to leak again. Evidently my fancy, smart entry keyless Honda, had this weird electrical system that caused the car alarm to go off after a hard rain when it leaked. I had to replace my battery and tarp the car until I could get by again for them to look at my problem. They checked into it again and discovered the roof rack had shifted and allowed water to get in and set the alarm off after soaking the floor board. This was not caused by their repairs or the door gasket, but they smiled and repositioned the rack but did not charge me. Who would have believed that within a week I was up at midnight, after the rain, disconnecting my battery and covering my car with a tarp again. The floor board was soaked and I was furious! Only in 2020 could this really be happening. I brought them my car and they politely agreed to take a look again. Well this time they brilliantly discovered my sunroof drains had clogged causing the backed up rain water to drain into my car. I was skeptical but they convinced me they were certain and once again did not charge me for their work! Needless to say the clogged sunroof had nothing to do the original repairs! It has rained several times since then and no leak, no car alarm and no wet floor board! These guys are true gentlemen and great car body specialists! They are knowledgeable, professional, and kind. SILVERS AUTO SERVICE is what makes authentic Ashevillians, their team has reminded me that there are still good humans in this world, in this country, in this state, and in this town (even in my neighborhood)! Thank you

I want to sincerely recommend Ronnie Silver to anyone in need of repair to your car…read more I went to Silver's after my car was hit in the parking lot. My experience couldn't have been more excellent. I was greeted in a very friendly, professional way. It became clear very quickly that Ronnie is an expert in his field. He knew very quickly how to handle my repair and exactly what was needed. He did the most perfect, thorough job to repair all the damage to my car. Also, he is very honest with great integrity. Go to Ronnie at Silver's in Leicester, NC, and receive the BEST experience possible.

Highly recommend Rickman's Paint and Body. They found the…read moreparts for my daughters quickly and had them on in a day. Great price and service!!! The couple who own the place are the nicest people and most helpful!!

I cannot recommend Rickman's Paint and Body enough…read more Ms. Jessica and Mr. Daniel are some of the kindest, most genuine people I've ever met. After my car was totaled and the other driver's insurance did the bare minimum, I was stuck. AAA Asheville recommended Rickman's, and I'm so thankful they did. The damage to my car was almost as much as I paid for it, and insurance barely lifted a finger. But Jessica and Daniel worked incredibly hard to get the cost way down--at their own expense and time spent--just to help me get back on the road. When I couldn't pay right away, they didn't pressure me. In fact, they offered to cover a large part of the cost themselves! I did pay them, but that offer alone showed me the kind of people they are. This is the most generous, honest, and compassionate business I've ever dealt with. If you're in a tough spot, or just want to be treated like a human being, go to Rickman's. They truly care.

If you need Paint-less Dent repairs done, Tim with Guardian Dent Repair is who you want to go with…read more Reasonable, on time, great to work with and high quality work. Thanks again, Tim. I will be referring you to anyone I know that needs work done.

From the owner: Mobile Automotive Paintless Dent Repair Fixing Door Dings , Minor Dents and Hail Damage without the…read moreuse of paint or body fillers. We are and Eco-friendly company. We don’t do painting or any major damage repairs, just Paintless dent removal. Please send photos in your message for a quicker response and a rough estimate , thank you