These folks are super friendly and efficient. After a car accident I took my car in for an…read moreestimate. They were kind and helpful. (I was in tears from the trauma of the accident). They worked well with my insurance company. They finished the repair work ahead of the estimated time quote. My car is like new again!!! I highly recommend this business for car repairs. They're fair, honest, friendly, and professional. Their front office is furnished nicely...which was comforting. Didn't feel like I was in an auto repair shop. More "home-like". I especially appreciated the owner, Rodney, and Courtney (front office). This is a long-standing family business who treats you like family.

Very professional. They were able to fix some minor damage in very little time at No Charge!!read more

Quality Paint & Collision is one of the few shops in the area that i trust fully to work, repair,…read moreand paint properly in the Asheville area. The level of craftsmanship and quality of work is exceptional. Not only do I have my vehicles repaired here, I recommend friends and family to bring their vehicles here as well.

There's no hesitation in recommending Rodney and his team of specialists -- capable, responsive,…read moreand disciplined. They do what they promise, and they deliver a great product -- on time and on quote. My thanks to each of them!

I couldn't hope to find a better body shop. Chris fixed my front bumper when he said he would and…read moreat a cost that was significantly lower than I had expected. I hope that I don't need a body shop again for a long time, but if I do, I'm going back to Four Seasons.

Chris Pursley and his shop are a real treasure. Not only did he give me an eminently reasonable…read moreprice for repairing and repainting my front fender, the work was done in two days and the car was ready exactly when he said it would be. Can't recommend Four Seasons highly enough!

If I could give them a zero, I absolutely would. I went there to look at estimates for a repair and…read morethey were disguating and snobby to me. Absolutely no manners. It sounded as if they were speaking down to me. I clearly didn't know what to do and they just made me feel worse about myself. They were quite rude and disrespectful to me. Needless to say that's not how you get customers to come in.

Family owned. Easy to work with. Excellent work. Thorough. Good Prices. Close to homeread more

Collision Veterans is a very good auto body shop. They are fairly priced, do an excellent repair…read morejob and the customer service is excellent. My only concern was the time frame, but for these days a couple of weeks is to be expected. I wouldn't hesitate to take my vehicle there again.

We had our care repaired by Collision Veterans. They were highly professional and provided updates…read morethroughout the process. The repair was very well done and the car came back to us cleaner than went in. Everyone there was polite and helpful. Top marks.

They turned away my business and earned a customer forever…read more I had badly damaged my BMW. The estimate I received was $31,000. I asked Tina if she thought it would be worth it to repair or, fully expecting a YES. It was a substantial piece of business. Instead, she opined ir probably would not be. I was stunned, and greatly impressed. There is nothing more valuable in business than honesty. Tina showed it and, by implication, did First Aid Collision. ​

My Acura RDX was hit in the rear by another vehicle. The Acura dealership recommended First Aid…read moreCollision as they are the only Acura certified repair shop in Asheville. I also had bad scrapes on the side. Philip and Amanda were amazing in communication about the status of my repairs. They dealt with my insurance company for me. And genuinely patient with all my concerns. My car looks like it did when I bought it from the dealership! I am so happy with their service and professionalism. Highly recommended.

I recently used Biltmore Body to repair front-end damage on my relatively new car. I picked it up…read morethree days ago, and it looks and drives amazingly. They repaired steering components, wheel assembly, body panels, headlight assembly, etc., and one would never know the car was in an accident. I couldn't be happier. My insurance company handled everything; I just paid the deductible when picking up the vehicle. Great experience!

I had my car repaired here recently per the recommendation of my insurance company (Nationwide)…read more Customer service- The woman you will most interact with who answers the phone was always very nice to me. She was good about communicating during the repair process. She called me every so often, and texted me pictures of my car as time progressed. The owner was also very nice. When I went to pick my car up he walked out to it with me, pointed out all that had been done and things I should look out for in the future. This is comforting since it suggests that he personally checks the work of his mechanics. Quality of repair- As far as looks, I can't tell there was ever an accident in the first place. On a practical level, everything works as it did before. Speed- My car was hit on the side by an ambulance (it wasn't on the way to or from a call, it was just driving without the lights or siren on) and honestly looked pretty terrible. The way the body was damaged made the car undrivable. They had my car fixed in a week and a half, which I think is pretty amazing. Price- This is hard to guage since insurance covered everything. That being said, the price seemed reasonable to me. I'd go to Biltmore Body again.

We took our Acura MDX for 105K mile Timing Belt, Serpentine Belt, Pulleys, Tensioners, Engine Oil…read moreSeals, and Water Pump Replacement. They used OEM parts and were very competitive on pricing saving us over 40% of what dealer would have charged. An added benefit is they are within walking distance (about 0.4 mile} to downtown Asheville, so we dropped car off in am and spent night in town and picked it up the next morning. Car runs great. Very competent staff and impressed with knowledge and helpfulness of Teresa and Mason. We will definitely use them again!

I had went to this mechanic to have a plug on my AC compressor electro-magnet clutch replaced as it…read morewould intermittently cut out. Key word is intermittently. They took my car in, said they duplicated the problem and that a grey plug was loose. They plugged it in and it worked. Sure, okay. $100 to plug in a plug. At least I don't have to deal with it. Two weeks later my car has the same issue. I call up and the scheduler told me to come in the following Wednesday. I did just that, and when I came in, they told me it was the previous Wednesday and to reschedule... okay, fine. I went right home and ended up repairing the plug myself, which was different from the plug that they "plugged in". I video taped what the actual plug was and showed them it connecting to the compressor and asked for a refund. They told me to come back the next week when the owner was there. I came back and they said "the owner is at the other location but said no." So not only did they waste my time three times, but they stole $100 because their electrician of 30 years couldn't properly diagnose a simple AC electro-magnet clutch connector and still had to get paid. They told me it was fine when I took it, even though its an INTERMITTENT issue. Think twice before coming here for any electrical work or any work at all for that matter.