very friendly staff and a good communityread more

I don't usually do reviews but I had to for this fantastic dental practice who saw me through the…read moreNHS as an emergency today, Easter Saturday. My own Bhandal practice was open but had no dentist in, (What use is that) so I contacted 111 who got a dental nurse to call me back to carry out an assessment and make an emergency referral. Within 10 minutes, this practice called me back with an appointment 45 minutes later. I'd been in agony with a back molar that needed to come out. I don't know anyone who likes going to the dentist but I must say this was a pleasant experience from start to finish. Receptionist and other staff in reception area were all so lovely. The lady dentist and dental nurse were absolutely fantastic. Talked to me through the procedure and made me very at ease. I've had a lot of pain in the past when I've had the injections to numb my teeth but not today. I didn't even feel her extract the tooth. I was given expert advice following the extraction, especially on how to prevent a dry socket which I've had previously and never ever want to have that pain again. I would highly recommend this dental practice and if I could change and have these as my regular dentist I would. Thank you ladies. You were all amazing

Dentist, Ms N R Gupta is the best dentist I have ever had. She is always very pleasant and…read morewelcoming and takes an interest in you as a person. She is excellent at what she does and offers excellent customer service. I couldn't recommend her highly enough and I am confident that my teeth are in skilled hands.

As soon as I walked into reception the staff put me at ease and I was talked through all of the…read moreoptions available. With such a short amount of time to give me a new smile I opted for veneers and I've not regretted it since, its definitely money well spent.

I am thrilled with my new smile and I have noticed my confidence increase since the procedure.read more

I came here to pick up my Aunt's new set of dentures. When she was a child she was given a diet of…read moresugar to placate her naughtiness and she was never made to brush her teeth. When I went in they didn't have the dentures ready and the pricing had changed. I had to wait for a while and came back a few hours later to pick them up. The service was friendlier and my Aunt was happy with her new set of false teeth. I'd recommend brushing your teeth three times a day. Once in the morning, after you main meal and at bedtime. That way you can avoid having dentures like my Aunt.

Fantastic service! I have been going here for years and wouldn't consider going to another practice.read more

Their only redeeming factor was one understanding receptionist who offered me a genuine word of…read morecare. I went to them with a problem of a half completed root canal with extreme pain and informed them straight away about my severe dentist anxiety thanks to a botched procedure years ago. The dentist tried to almost bully me into a quicker answer on whether I wanted him to perform an invasive and stressful procedure or not, so he could go for lunch (which we said he could have done and we'd have returned, but he insisted it had to be done RIGHT THEN). He then prescribed me antibiotics I have been assured since by medical professionals WOULD NOT HELP, and gave me a prescription that conflicted with a medication I had already informed him I take regularly. All in all, this was a severe waste of £60 that left me feeling embarrassed, disrespected, and completely unvalued. I would not recommend this clinic to an enemy. Also, it was far too cold in there. Air-con doesn't have to *always* be on.

One year on, and more experiences to relate…read more Went back for a check up and it was all done via email, plus there was a special offer return patient discount at the time. Tick! Had the same dentist (Adnan Aslam), who was again lovely and not condescending. Then things got interesting when I fractured a cusp on a tooth that had a filling. I had been to see a dentist who is a friend of a friend and didn't want to insult him so went to him. He looked at it, gave me an appointment for 2 weeks later, cancelled because he was unwell, and then was going to be off for another 2 weeks over Easter. I decided to email All Saints. I was given a Saturday appointment with Adnan. Unfortunately, the slot he was given also didn't allow time to fix it...but, and here's the amazing thing, when he saw how frustrated I was he brought me back at 6pm and did the work. I was, and am, stunned. The assistants and receptionist also stayed late (on Easter Saturday) and couldn't have been sweeter. He does a fabulous consultation, isn't condescending at all (not a given), and did one of the best mandibular blocks I've had. And I've had many! Great job on the filling, so hoping I won't undo his work too soon... Massive thanks to all involved for relieving a huge amount of stress!

I know, I can't give 5 stars to a dentist because of the nature of the business but 4 stars is…read morepretty high. The reason, because this place actually helps you to prevent having treatment. They are full of advice; in fact I realised that the reason I've had fillings in recent years, when I really don't eat an awful lot of sweets (except for cinema treats) is because I'm not brushing correctly. It turns out, just brushing thoroughly for 2 whole minutes twice daily and flossing does the trick. It's the first check I remember when I had not treatment, not even a little tiny filling. Mr Rooprai, who I see always remembers conversations (a bit like a hairdresser) does and we talk about me travels during the 2 minutes I have before he starts checking my teeth. He's also full of humour and they always have the radio on which relaxes me just a bit. Highly recommended if you can get in as a NHS patient.

Very decent dentist at the bottom of War Lane in Harborne which is one of the few places in these…read moreparts who still takes on NHS patients (Cottam & Cottam which I've also reviewed is another one). It's a nicely decorated and rather soothing place and the staff seem friendly. I've popped in a few times with my Mom - she needed a bit of moral support following an unfortunate incident with a boiled sweet (she had to have root canal treatment...which is as horrible as it sounds) but really, I wasn't needed as the procedure was pretty straight forward and the Dentist who treated her just the right mix of professional and soothing. There's also a good selection of reading material - Hello, Okay and other glossies that I only ever read in waiting rooms and are a bit of a guilty pleasure!

My teeth were so bad I could have cried and I stayed well away from any photo opportunities. After…read morevisiting Smile Concepts this all changed and not only did they provide me with the treatment for the replacement of my teeth, they also gave me excellent advice and aftercare to ensure I need never cry over my teeth again. I am very grateful for all their work and highly recommend the practice if you yourself are in poor dental health.

I am really, really, REALLY happy with the dental implants I received from this practice and was…read morealso really, really, REALLY happy with the service and care I received from all the lovely staff and dentists and I am now happy with my teeth to smile about it!