Tim is amazing! He sold me my 2010 Mazda 3 Grand Touring back in September, and I couldn't be…read morehappier with his customer service. I was interested in getting a compact car to drive around so I went looking online for a few weeks. I came into Del Mar Auto LLC with my girlfriend and brother and walked around the lot of the dealership, no one approached us until we walked past the office and he ran out to greet us. I originally wanted different car, but once that didn't work out, Tim offered us different options and really knew his facts - how much the price would be will depend on my down payment and not my credit. And I don't have that great credit history but he made it simple and easy to understand. We spent 2 hours at the dealership total, and Tim was extremely patient and helpful. He offered many different options and was very open to letting us see and test-drive multiple cars. Since it was a big purchase for me I had to think long and hard, but it seemed like Tim didn't mind. Definitely wasn't pushy! Once we decided on the car, Tim had us sit and start the paperwork. Overall, the dealership was great. Nice location, nice atmosphere and complete customer satisfaction. Definitely don't regret buying my car here! And you should check it out. I am also a veteran and he served me with honor and dignity never pushing for the sale and that is why I decided to purchase a used car from Del Mar Auto LLC!

This review will change if they do the right thing. They advertised a 2020 RR wraith for sale. I…read morecontacted the sales person William price who was incredibly rude on the phone. And when I said God willing the car will be mine. He said God has nothing to do with anything. I am a Muslim and will become an Imam. I said I don't care what your religious preference is all I wanna talk about is the car. Ignored me for two days. Called and yelled why I called three times for updates. Then he tells me a guy from Puerto Rico bought the car and wired the money. He pissed me off and I cussed him out. A day or two later he called me and asked if I wanna still buy it and he put a purchase agreement together and sent it to me. I signed it and sent it back. Schedules for an inspection. He agreed. Then two hours later he cancel inspection and says his boss has a friend that wants the car. That is your bosses problem. He needs to wait until after I finish my inspection the next day. He said he would only hold it if I wire him $18k right away. That's not in the contract. I will hire an attorney to sue the hell out of you guys. Unless you do the right thing. Today is 10/15/2026. Inspection was scheduled for 10/16/2026. Contract signed 10/12/2026. What's with all the games Is this a scam. What happened to the Puerto Rico deal. Excuses to get me to send cash before I even see the car.

I wanted to provide an update to my previous review because I believe it's just as important to…read morerecognize when a business responds appropriately to a concern. After my original review, I reached out directly to General Manager George Boktor to explain what had happened. He personally reviewed my situation and determined that the issue was caused by a system error rather than the actual terms of my prepaid maintenance agreement. He confirmed that the maintenance package I purchased was intended to become effective after my complimentary ToyotaCare coverage expired, exactly as it had been explained to me when I purchased my RAV4 XSE Hybrid. George apologized for the confusion, acknowledged the issue, and let me know the dealership is correcting the maintenance contract in their system so that it accurately reflects the agreement I purchased. The initial confusion was frustrating, but I appreciate that management took the time to investigate the issue and work toward a resolution. It's only fair to acknowledge that level of accountability and customer service, and I look forward to continuing to have my vehicle serviced at Culver City Toyota. I've yet to receive confirmation that the system has been updated but I am hopeful it will be resolved by my next maintenance visit.

I was told clearly and repeatedly that I was buying a Toyota Certified Used Vehicle. This wasn't…read moreonly verbal -- the dealership's own paperwork marks the vehicle as certified. On the first page of the signed Used Vehicle Disclosure, the "certified" box is checked with "XX."Yet the Buyers Guide they gave me says "AS IS - NO DEALER WARRANTY." Toyota Corporate later confirmed (more than once) that this vehicle was never enrolled in the Certified Used Vehicle program at the time of sale. Under California Vehicle Code § 11713.18, it's illegal to sell a used vehicle as certified when it's sold AS IS, and it's illegal to make false or misleading claims about certification. I have the signed documents showing exactly how this car was presented to me.The Used Vehicle Disclosure also states I received a certified inspection report and a vehicle-history report. Neither was among the 18 documents Culver City Toyota later provided. The prior-accident acknowledgments were left blank.Problems started almost immediately: Severe paint peeling on the front bumper that keeps getting worse. It looks like it was previously repainted and never disclosed. The bumper also appears misaligned. Backup camera that fails in hot weather (one of the main reasons I bought the car). Flickering interior lights and ongoing Bluetooth problems. Roof moldings coming loose on both sides and door weatherstripping separating. A missing piece next to the handbrake after a service visit. The service department claimed it was never there. A dent that appeared while the car was at the dealership for service. I found it myself when I picked it up; they later agreed to fix it. Rust under the hood they kept promising to remove. When I brought it back, they just covered it with oil and later called it normal wear. I reported the electrical issues while the warranty was still active. Every time I was told everything had been checked and nothing was wrong. The problems are still there. They sold me two separate protection products under false pretenses. First, they sold me a $2,429 vehicle service contract after verbally promising that it would cover the hybrid battery. Later, when I came into the dealership, they told me the battery was not covered and pointed to the fine print in the contract. Second, I bought a separate protection agreement that was supposed to include roadside assistance. Despite paying for it, I was repeatedly told I had no roadside coverage. I was stranded three times and had to arrange and pay for my own towing -- once for more than three and a half hours next to a gang-tagged building, where I was concerned for my safety. After multiple complaints, the dealership offered to refund the service contract ($2,721.81 including interest) plus $1,500 in "goodwill," but only if I signed a full release of claims. Shant Keoroghlian put a deadline on the offer while still denying any liability. I declined. $1,500 does not come close to making up for what happened - especially after learning the car was never actually certified. Both Shant Keoroghlian and Zain Haroon has not responded the false used car certification issue. If I had known the truth about the certification, the warranty coverage, and the condition of the vehicle, I never would have bought it under these terms. I have the purchase paperwork, photos, videos, and correspondence to back everything up. Shant and Culver City Toyota had the audacity to give me a deadline to accept their meager settlement , a refund of the fraudulent insurance they sold me plus $1,500 in "goodwill" -- while still refusing to be held accountable for anything else. Meanwhile I have been driving a car that feels like a toaster on its last days.I refused their offer and I do intend to sue. Under California Vehicle Code Section 11713.18, it is illegal for a dealership to advertise or sell a vehicle as "Certified" if they failed to provide a completed inspection report before you signed the contract, if the vehicle has frame damage, a branded title, or if it was sold "AS IS". Furthermore, misrepresenting a vehicle's certification status violates the California Consumer Legal Remedies Act (CLRA), which outlaws deceptive sales practices. Based on how this was handled, I find the management and their representative Shant Keoroghlian to be arrogant and dismissive.I have the purchase documents, photographs, videos, and correspondence that support everything I have stated.Based on my car buying experience, I would not recommend Culver City Toyota to anyone.

I've been coming to this dealership for more than 4 years, and every visit has been a great…read moreexperience. The entire service department always makes me feel heard and takes the time to address any questions or concerns I have. They truly care about both me and my car, and I always leave happy knowing my vehicle has received excellent maintenance. I could honestly name every technician and service advisor because each one has provided exceptional service over the years. They all deserve recognition for their hard work, professionalism, and dedication to their customers. I also want to give special recognition to Service Department Manager Emilio. His leadership is clearly reflected in the outstanding customer service his team consistently provides. It's evident that he has built a culture of excellence, respect, and genuine care for customers, and that doesn't go unnoticed. Thank you to the entire service department for always going above and beyond. Your kindness, expertise, and commitment to providing an exceptional experience are truly appreciated. I highly recommend this dealership to anyone looking for a service team they can trust!

Unfortunately, I've had nothing but poor experiences at this dealership over the course of a…read moredecade. First off, it's dated, dirty, and dingy on the inside. Culver City has grown a lot over the years, but the dealership feels left behind. Upon my first visit years ago, I asked to see an Accord, and was shown Civic after Civic after Civic, with the salesman pressuring me to test drive one. I kept telling him a Civic was too small for me, and it took him showing me three Civics to finally show me an Accord, at which point he lost interest in helping me. Years later (just a few months ago) I was in a lemon of a vehicle of another brand, so I came in looking for help rolling over into a new lease. With my negative equity, the payments were far too high (with the payments exceeding another Honda dealer by a few hundred dollars for the same exact car with the same negative equity). When I expressed this and told them I'd have to do what I could do make up the negative equity first, one of the managers came over and told me I should buy the vehicle then do a voluntary repossession then get into a new vehicle at the price I wanted to help cancel out the negative equity. That alone is enough to make me not trust these guys. Unfortunately, I won't be back.

Shoutout to Arlene and Bryant, made the process as straightforward as possible. Big thanks to the…read moreMazda Culver City team!

Tony and Arlene helped us find the best deal with the features we wanted, Victor was great at…read moreexplaining all the features of the different models--everyone walked away happy from these negotiations! I know the team there at Culver City can help others out too!

I called and made an appointment with Jaheim today. He's…read moreamazing! He checks all the boxes. Professional, knowledgeable, helpful and sold me an awesome truck. He answered all of my questions, gave me options, and kept informed on the process. And, I drove away in an awesome truck! Highly recommend! Ask for Jaheim and Daniel Medina

A classic bait and switch at Chevrolet of Culver City, this place was very deceitful with me . We…read morecommunicated for a week about a used car that was "available" to come see. When I finally did, the floor manager, who went by Blake on the phone and Daniel in person with me, said "the car did not pass its final inspection as of 15 minute ago." Daniel / Blake came to me and said, "Do you want the good news or bad news?" The good news being that they could offer me was a similar car for $2,000 more. The deception at Chevrolet of Culver City started with Jonathan on the phone but it was mostly Daniel / Blake. He told me the car was ready for me to drive the day before I went in and again the day of. When I came in, Daniel/Blake said it was his GM, "Nick," that pulled the car back at the last second and I could speak to him. Instead, Daniel/Blake sat me with someone else who tried to pitch me for the same more expensive car too, just at a discount. Their own finance guy was surprised to hear the story of what got to the dealership that day and what proceeded after the car was suddenly no longer available. Just an awful visit at Chevrolet of Culver City, a dealership that seemed proud to be deceitful.

thank you so much Culver City Volvo for making it so easy when I came to stop by for service shout…read moreout to Martin and Bryant who got me paired up with my phone again on the Volvo cars app

We recently got our third Volvo and, once again, had a wonderful experience with receiving our car…read more We especially want to recognize Dan Berning, who was incredibly kind, patient, and helpful. He went above and beyond to make sure we understood everything about our new car, taking the time to answer all of our questions and walk us through the features. His knowledge of the vehicle was truly impressive, and his guidance made us feel completely prepared for the transition from an EV to a hybrid. We really appreciated his time and expertise. Thank you, Dan, and Volvo Cars, for another great experience!

I was connected with Ulysses Tarango And he did an amazing job helping out with the process from…read morestart to finish. He was very responsive, professional and very kind. Gave me good advice for warranty items and things that he would recommend. Overall really easy process purchasing the car, all I had to do was review the paper work and sign and he took care of all the rest. Thank you Ulysses for your time and effort. I would recommend asking for him if you're ever in process of looking for a good used vehicle. There were even missing wheel wells when I purchased the car and he went the extra mile and followed up 2 weeks later and hand-delivered them to me. Nice and honest guy. Thank you for your help!

DISAPPOINTED! I am deeply disappointed with the handling of my recent vehicle purchase. While the…read moreinitial process was straightforward, the post-sale execution and customer service have been completely unacceptable.Specifically, their team:Had me sign incorrect documents and an extended warranty that did not apply to my vehicle; Submitted DMV registration paperwork with incomplete information and misspelled names, despite promising to fix it before submission; Failed to follow up as promised, forcing me to repeatedly chase their team down for updates, only to receive brief text messages instead of a professional phone call.Because their team has repeatedly failed to resolve this matter or communicate effectively, I am now forced to take time off work to fix these registration errors at the DMV myself. The total lack of communication, urgency, and accountability is incredibly disappointing, and I can no longer recommend their service.

Had a really great experience at Audi Beverly Hills. My salesman, Imad, was terrific. He was…read morefriendly, knowledgeable, easy to deal with, and most importantly, he got me a really good price on my used Audi. No nonsense, no unnecessary pressure, just a genuinely pleasant experience. Everyone at the dealership was incredibly gracious and welcoming. You really get the feeling that they know how to treat people, which, frankly, isn't always the case at car dealerships. And I have to mention the beverage machine. That thing is fantastic! Seriously, it's almost worth going in just for that. All in all, a great experience. If you're shopping for an Audi, ask for Imad. I couldn't have been happier with how everything turned out.

I couldn't recommend Audi Beverly Hills more highly! From start to finish, Peter, Shafiq, and Abe…read moremade my experience absolutely amazing. I don't think I've ever been treated so well at a car dealership. They were incredibly helpful, patient, and willing to work with me throughout the entire process. I had visited several other dealerships, but Audi Beverly Hills stood out hands down. The service is just as important as the car itself, and their service was truly exceptional. I'm officially an Audi girl now, and I'll be referring everyone I know to Peter, Shafiq, and Abe. Thank you all for making this such a wonderful experience!

I don't usually post reviews, bc who has time for that.... But I had such a positive experience…read morepurchasing my car from Major Motors, that my time towards a review is warranted! Before coming here, I dreaded the thought of car shopping. However the honesty and friendly (almost family- like) experience here made me feel safe and secure in my decision to purchase. The price was unbeatable and the car was delivered to me clean and beautiful! My husband also purchased his work van here and has been very happy as well. Don't think twice, and ask for Zaad! His knowledge, advice, and expertise was top notch! Will definitely be purchasing future vehicles here without question

The premier luxury auto dealership in Santa Monica…read more Recommend visiting major motors before you decide on purchasing or leasing a new car. Great inventory selection with cars accompanying factory or factory approved warranty. Team at Major Motors are all very knowledgable. Nick, Harry and Peter are all awesome to work with. Have done a few transactions with them and find it very straight forward and reasonable. Great value if you looking for a luxury car! You won't regret stopping by and checking their inventory.

Marcus was amazing!!!!! Easiest most pain free car I purchased. Could not recommend them higher…read more Hundred percent would use them again.

I had the BEST experience at iLuxMotors! I recently got a BMW 5 Series with the M package. From…read morestart to finish, the process was smooth, fast, and enjoyable. The team was professional, knowledgeable, and made me feel confident every step of the way. Marcus was incredibly helpful in setting up all the electronics and tech features in the car, and their customer service truly made me feel right at home. Broneel in the finance department handled all the paperwork seamlessly. The car is simply perfect and I'm absolutely loving it! If you're looking for a luxury car and want a stress-free buying experience, I highly recommend checking out iLuxMotors- and make sure to ask for Omid, he's the best!!