I initially had a positive impression of this firm. My consultation with Mr. Chiao went well. He…read moreclearly explained my legal options, came across as warm and earnest, and made me feel comfortable retaining the firm. Unfortunately, once my case began, serious organizational and communication issues emerged. Although the complaint itself was well written, it was filed with the wrong court and contained an incorrect address. I was never informed of this mistake and had to discover it on my own. Correcting the issue required a change of venue, which cost me significant time and money for an error that was not mine. Communication throughout the case was inconsistent. At times, staff were responsive and reassuring; at other times, follow-up emails went unanswered and seemed to fall through the cracks. When I informed the firm that the opposing party was making threatening communications, my concerns did not appear to be taken seriously. After deciding to retain new counsel, I was surprised by how aggressively this firm interacted with my new attorney during the transition. Even more concerning, when my case files were transferred, I was mistakenly sent documents belonging to a different client. This raised serious concerns about their internal controls and confidentiality practices. I was also charged approximately $600 for work the firm claimed had been completed but which was never included in the file transfer. When I requested a refund, I was told the work had been done and that I would need to absorb the cost, despite having to pay my new attorney to redo it. Overall, this firm's lack of organization and efficiency ended up costing me more time, money, and stress than necessary. Based on my experience, I would strongly recommend shopping around for other firms, even if they are located outside the Pasadena area.

Needed a legal consultation and the attorney thoroughly reviewed the contract, clearly explained…read morewhat we were entitled to, and guided us on next steps. Thanks to their advice, we ultimately got what we wanted. The price was very fair for a one-hour consultation. I would absolutely use their services again if needed.

We normally do not leave negative reviews, but after our experience with this law firm, we feel it…read moreis important to share what happened so other clients can make informed decisions. At the beginning, the consultation sounded professional and reassuring. However, as the case progressed, communication became increasingly frustrating. The original attorney and translator who first handled our case both left the firm within about a year, and the new team that took over seemed unfamiliar with the details of our situation and our expectations. We often felt we had to repeatedly explain the case from the beginning. One of our biggest concerns was billing transparency. We were surprised to see significant charges for tasks that appeared very basic, including researching public information, locating addresses, or searching online profiles. We understand legal work involves preparation behind the scenes, but many billable entries felt excessive relative to the actual progress of the case. Another frustrating issue was the lack of meaningful updates. Long periods would pass with little communication, while billing continued regularly. From a client perspective, it often felt like more effort was being spent generating billable hours than actively moving the case toward resolution. We also noticed a major difference between the level of attention given before signing the contract and the level of responsiveness afterward. Ironically, the detailed public response to our review felt more organized and thorough than much of the communication we experienced during representation. We understand litigation is difficult and no law firm can guarantee outcomes. This review reflects only our personal experience as clients. We simply hope future clients ask detailed questions about staffing continuity, billing practices, communication expectations, and case management before retaining this firm.

I really appreciated how honest and straightforward this lawyer was. Instead of immediately pushing…read morelegal action, he took the time to listen, encouraged me to try working things out first, and even helped draft an email for me. lot. If things don't work out, I will absolutely be using his services.

I was seeking out information and expertise from Paul Yee regarding my estate planning and Paul is…read morewell versed in his profession. I was able to clarify my intent and got a lot of valuable information I needed to make an informed decision going forward in my journey. I did not feel rushed and I value the information I received from Paul. If you're in need of his services in estate planning for you or a loved one then you should seek out Paul Yee. First consult fee is $50. Parking is either street parking or one of three spots in the alleyway east of his building.

Mr. Yee very knowledgeable and personable. He and staff made my visit very comfortable and I…read moredefinitely knew I made a good choice to see him. He asked me questions and made suggestions I have not thought of for my Trust. Fee was reasonable. And would absolutely recommend Mr. Paul Yee.

Counselor Kim was exceptional, highly professional, and extremely communicative in handling my…read morecase. I reached out to him on day one, and by day three he had already provided me with the required response and letter to address my situation. I had a dealership that had defrauded me and was attempting to ignore my emails, phone calls, and communication. I contacted Counselor Kim and explained my situation over the phone. As stated earlier, within a few days, he had already drafted the demand letter and sent it to the dealership. Within approximately a week and a half, the dealership responded and offered to resolve with a full refund and a formal apology. Before emailing me, I know they reached out to Counselor Kim and had a telephone conversation in which he was able to arbitrate the refund without any further issues or involvement on my end. I highly recommend Counselor Kim and his law firm for these particular issues and others that I know he specializes in. I may also use him to draft my living trust, as I know he has integrity and has my best interests in mind.

I recently reached out to Jae to assist with a landlord-tenant dispute following a flooding…read moreincident in my apartment that resulted in the partial loss of use of my unit and a disagreement with my landlord regarding rent credit. From our initial phone call to the end of the dispute, Jae was knowledgeable, responsive, and easy to work with. He took the time to understand the details of my situation, explained the available courses of action, and provided clear, detailed guidance throughout the process. Most importantly, Jae helped me achieve the exact outcome I was seeking. After months of back-and-forth with my landlord, who would not budge on the credit I was requesting, his involvement helped bring the matter to a resolution without further pushback. I ultimately received the full rent credit I had been seeking--four times the amount of my landlord's initial offer. I genuinely believe I would still be disputing the issue with my landlord today had I not worked with him. If you're looking for an attorney who is professional, thorough, and effective in landlord-tenant matters, I would highly recommend working with Jae Kim.

Hired him to protect my interests instead he let my home go in wrongful foreclosure. Blames me!…read moreThen sets me up for the final blow at the UD trial where the judge is reading the response Rasmussen filled out in my name, that all the boxes that are supposed to be checked aren't and all the one that are supposed to be aren't. Judge went on saying The form in incomplete and then said there's a box checked saying I was a renter paying rent. NO! I was a homeowner he was helping my opposition railroad. He hired a fill-in attorney that has NO UD experience - he practices INSURANCE LAW! Hard of hearing. The judge was getting very frustrated with him because of the dumb things he was saying that had nothing to do with the trial. Stay far away from that one unless you like the smell of death. He'll rob you blind.

They handled my bankruptcy with care and concern. I was very concerned about having to file a…read morebankruptcy, however their office was extremely professional and helpful. I was represented in court as promised and the outcome was good. One year later I am on my way to repairing my credit as they stated would happen and get numerous offers to re-establish my credit weekly

María, Priscilla, Carla and everyone at this firm were so wonderful. From the 1st visit (which, I…read moremust say, I did have my guard up), they were the epitome of professional as well as kind. They were also available to us whenever we had questions, and if not available, responded in a very timely manner. We were very lucky to have found this firm, and they worked very hard for us. We are eternally grateful to them!

How does one express in mere words when people have changed one's life in such a tangible way?…read moreMaria, Carla, Pricilla, and the team that are Giragossian Law did exactly that for my husband and me. The very first phone call was professional, honest, and kind. We were informed of what to expect and were treated with respect and dignity. This exceptional group of people went above and beyond in fighting... AND WINNING... for us! They were tireless. As busy as I know they are, they still managed to make us feel as though we were the only clients they had. Not once did we worry or doubt anything in their hands. Our life has indeed been changed for the better because of this amazing group of people who are Giragossian Law! THANK YOU!

Predatory. Do not trust them. They use deceptive language and tactics. Exactly the kind of law…read morefirm that give law firms their earned reputation.

Kelly Richardson nitpicked on a very minor technical issue regarding CA Civil code 5103 just…read morebecause he thinks that very specific language must be spelled out to HOA members for the HOA election procedures to be valid. The volunteer election inspector is a member who is not a "licensed attorney" so is it a big darn deal that missing a very small minor information would invalidate the whole election? Kelly expects all inspector to be at his level in order to deem qualified to do the election correctly. What a joke! Per CA Civil code 5105, a member can qualify to serve as the independent inspector and there is no requirement that the volunteer inspector needs to be very specific as long as the announcement for election result certificate is clear that this is for the election of new board of directors. There are no mandatory requirements in any section of Civil Code 5103 regarding very specific detailed language as long as it is clear that election timelines are followed, nomination forms are correctly distributed and election results are confirmed and if less than 5 vacant seats available, the 4 candidates are elected by acclamation automatically. It is no brainer that less than 5 candidates do not need to do secret ballots. Kelly makes a big darn deal about missing a minor information, and he did not even provide any details as to what "specific language requirements" must be provided to the members and vaguely stated that the election by acclamation was done incorrectly. This is not a good advice without thorough detailed explanation and really not helping the association. Funny that he let a paid election inspector to pass when they didnt even do the election properly. More like selective favoritism. His advices are vague. Do not hire this attorney for his very poor advices, which are not well versed at all.

The team at Counts Law Firm has been an absolute pleasure to work with. From the excellent…read morecommunication to the the extra efforts put forth by the entire staff, our company feels safe and 100% protected. Highly recommend them for your corporate legal needs. Bryan C.

Bate and switch. Their manager used bait and switch tactic to get me to pay their extremely high…read more$1,000 consultation fee. After having intake phone conversation with her and submitting documents, she called to tell me, she spoke with an attorney and they were confident they would be able to resolve my case for $6,000 or less. That was a lie, after I paid the $1,000 consultation, the lawyer stated $6,000 would only cover a demand letter. I have paid for several other consultations and have paid no more than $250, this is predatory. It's unethical and wrong. I plan to report to state bar if necessary. Mind you I recently lost my husband and am a widow, they have absolutely no empathy to do the right thing which is let clients decide if they want to pay a high consultation fee without having to bait and switch them.

Bezdik Kassab Law Group deserves more than five stars for how they handled my motorcycle accident…read morecase. From start to finish, Raffi and his team truly changed my life. After an accident that nearly took my life, I went through hospitalization, months of physical therapy, and countless doctor visits, and they were there for me at every stage. Even though I live in Hawaii and their office is based in California, you would never know we were separated by an ocean - I received consistent weekly check‑ins, clear communication, and a thorough investigation into every detail of the crash. Raffi fought tirelessly to make sure I received the defense and outcome I needed to get back to where I am today, and I never once felt like just another case file on someone's desk. His professionalism, compassion, and attention to detail gave me peace of mind so I could focus on healing while he focused on results. I am forever grateful to Raffi and everyone at Bezdik Kassab Law Group for their dedication and for standing by me during the hardest time of my life. Thank you, Raffi -- you didn't just handle my case, you helped give me my life back.

I've had nothing but great experiences with Raffi and his team. We've been working with them over…read morethe years on a few different cases and projects, and they are professional from top to bottom. We appreciated how Raffi was able to conduct himself for the moment... aggressive when he needed to be passionate and caring when he needed to be. we felt that represented US well. anybody can take your case, but can they represent you? They can.

I was trying to assist my 80-year-old mother in getting her guesthouse back from a tenant who just…read morerefused to move after getting a proper notice to end his tenancy. My mother needed to move her caregiver in as she now needs round the clock care. At the Pasadena Superior Court I brought a motion for summary judgment. I was screamed at by the judge who threw my motion out because I am not an attorney. He also threatened me with arrest. He threw his arms out and said, " Look they're all lawyers. Get one of them to help you." Only one lawyer in the packed court room offered to help. He did and negotiated a settlement that allows my mom to get the tenant out in 20 days (though she did not get any money). Jamea A. Gallo is a hero for coming to the rescue! I recommend him highly. Thank you, James A. Gallo!

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