I initially had a positive impression of this firm. My consultation with Mr. Chiao went well. He…read moreclearly explained my legal options, came across as warm and earnest, and made me feel comfortable retaining the firm. Unfortunately, once my case began, serious organizational and communication issues emerged. Although the complaint itself was well written, it was filed with the wrong court and contained an incorrect address. I was never informed of this mistake and had to discover it on my own. Correcting the issue required a change of venue, which cost me significant time and money for an error that was not mine. Communication throughout the case was inconsistent. At times, staff were responsive and reassuring; at other times, follow-up emails went unanswered and seemed to fall through the cracks. When I informed the firm that the opposing party was making threatening communications, my concerns did not appear to be taken seriously. After deciding to retain new counsel, I was surprised by how aggressively this firm interacted with my new attorney during the transition. Even more concerning, when my case files were transferred, I was mistakenly sent documents belonging to a different client. This raised serious concerns about their internal controls and confidentiality practices. I was also charged approximately $600 for work the firm claimed had been completed but which was never included in the file transfer. When I requested a refund, I was told the work had been done and that I would need to absorb the cost, despite having to pay my new attorney to redo it. Overall, this firm's lack of organization and efficiency ended up costing me more time, money, and stress than necessary. Based on my experience, I would strongly recommend shopping around for other firms, even if they are located outside the Pasadena area.

Needed a legal consultation and the attorney thoroughly reviewed the contract, clearly explained…read morewhat we were entitled to, and guided us on next steps. Thanks to their advice, we ultimately got what we wanted. The price was very fair for a one-hour consultation. I would absolutely use their services again if needed.

I really appreciated how honest and straightforward this lawyer was. Instead of immediately pushing…read morelegal action, he took the time to listen, encouraged me to try working things out first, and even helped draft an email for me. lot. If things don't work out, I will absolutely be using his services.

We normally do not leave negative reviews, but after our experience with this law firm, we feel it…read moreis important to share what happened so other clients can make informed decisions. At the beginning, the consultation sounded professional and reassuring. However, as the case progressed, communication became increasingly frustrating. The original attorney and translator who first handled our case both left the firm within about a year, and the new team that took over seemed unfamiliar with the details of our situation and our expectations. We often felt we had to repeatedly explain the case from the beginning. One of our biggest concerns was billing transparency. We were surprised to see significant charges for tasks that appeared very basic, including researching public information, locating addresses, or searching online profiles. We understand legal work involves preparation behind the scenes, but many billable entries felt excessive relative to the actual progress of the case. Another frustrating issue was the lack of meaningful updates. Long periods would pass with little communication, while billing continued regularly. From a client perspective, it often felt like more effort was being spent generating billable hours than actively moving the case toward resolution. We also noticed a major difference between the level of attention given before signing the contract and the level of responsiveness afterward. Ironically, the detailed public response to our review felt more organized and thorough than much of the communication we experienced during representation. We understand litigation is difficult and no law firm can guarantee outcomes. This review reflects only our personal experience as clients. We simply hope future clients ask detailed questions about staffing continuity, billing practices, communication expectations, and case management before retaining this firm.

I was seeking out information and expertise from Paul Yee regarding my estate planning and Paul is…read morewell versed in his profession. I was able to clarify my intent and got a lot of valuable information I needed to make an informed decision going forward in my journey. I did not feel rushed and I value the information I received from Paul. If you're in need of his services in estate planning for you or a loved one then you should seek out Paul Yee. First consult fee is $50. Parking is either street parking or one of three spots in the alleyway east of his building.

Mr. Yee very knowledgeable and personable. He and staff made my visit very comfortable and I…read moredefinitely knew I made a good choice to see him. He asked me questions and made suggestions I have not thought of for my Trust. Fee was reasonable. And would absolutely recommend Mr. Paul Yee.

i had Jae assist with the transfer of a deed for a timeshare from me to my son. He was fast…read morefriendly and attentive. A transaction that could have taken months for a firm because it would have been a low priority he handled in 24 hrs! Thank you for great service and a sucessful 2026

Jae is unprofessional, not trustworthy, he billed me three months after dropping the ball on my…read morelawsuit and not showing up in court. I had to explain to the Judge that my attorney has abandon me and I was not aware why he was not in court. Jae harassed me and my family for money - I just had to spend 4 months gathering documents from 11 years ago to file a Bar complaint. Filing bankruptcy and losing my home because of his neglect. For S.G see screenshot of "Starbuck's Jae' S. G. Los Angeles, CA 154029 Feb 2, 2012 First to Review !FRAUD ALERT! This firm doing business as: JHK Law Group, Inc. JHK Law Group, APC Jae H. Kim Attorney Uses addresses: 3731 Wilshire Blvd, Los Angeles 90010; and 450 N. Brand Blvd, Glendale 91203 Glendale office is a VIRTUAL office; meaning he doesn't really have an office, secretary, or even a name plaque on any suite. He rents the "address" so Jae Kim appears legit. He meets clients at Starbucks. He charges $100.00 for consultations (you find this out later, when he surprises you with a bill). DOES NOTHING, DOES NOTHING, DOES NOTHING. Have reported his practices to the Los Angeles Bar Association!!!

Hired him to protect my interests instead he let my home go in wrongful foreclosure. Blames me!…read moreThen sets me up for the final blow at the UD trial where the judge is reading the response Rasmussen filled out in my name, that all the boxes that are supposed to be checked aren't and all the one that are supposed to be aren't. Judge went on saying The form in incomplete and then said there's a box checked saying I was a renter paying rent. NO! I was a homeowner he was helping my opposition railroad. He hired a fill-in attorney that has NO UD experience - he practices INSURANCE LAW! Hard of hearing. The judge was getting very frustrated with him because of the dumb things he was saying that had nothing to do with the trial. Stay far away from that one unless you like the smell of death. He'll rob you blind.

They handled my bankruptcy with care and concern. I was very concerned about having to file a…read morebankruptcy, however their office was extremely professional and helpful. I was represented in court as promised and the outcome was good. One year later I am on my way to repairing my credit as they stated would happen and get numerous offers to re-establish my credit weekly

Thank you Maria, Carla and team for your great services. The quality was great from beginning to…read moreend. I appreciate consistent and clear communications. Extremely diligent and pushed for the best outcome possible. I felt seen and heard from my first call with Maria. Would recommend her a million times.

1 star reflects my experience with the attorney Maria , NOT the staff…read more I had a recent intake consultation with this attorney, and while the staff I interacted with were warm,welcoming and genuinely ready to listen, my experience with the attorney herself was very disappointing. While I really appreciate the time taken to review my documentation and determine whether the firm could take my case, I felt the consultation itself could have been handled in a better way. When I joined the Zoom call, Maria greeted me warmly at first and was very nice. However, After she asked for more context about what was going on, her tone shifted and started to feel more like an interrogation rather than a supportive discussion. I did not feel heard, and some of the guidance provided felt inconsistent, which made it difficult to understand the next steps. At times, the communication came across as dismissive rather than collaborative. I also shared that I have a documented disability and had provided video evidence prior related to my situation, but was told there was not enough harm to move forward. I understand that attorneys must carefully evaluate risk and decide which cases they can take, but the way this was communicated did not feel supportive or clear. Additionally, I was surprised by the guidance I received regarding ongoing noise disturbances from a neighboring property, especially given that I've documented multiple reports and police involvement. The consultation did not reflect the clarity and consistency I was hoping for when discussing a serious and ongoing issue. I also found it notable that there was no offer to refer me to another attorney, which I have experienced as common practice in similar situations. At the end of our consult she told me "I wish you nothing but the best" but it felt disingenuous given the overall tone of the consultation. That said, I want to emphasize that the staff was excellent-professional, kind, and helpful throughout the process. My concerns are specifically with the consultation experience with the attorney. this consultation didn't meet my expectations That said, I'm actually grateful that she wasn't able to take my case. I would prefer to work with someone who can balance a thoughtful, objective evaluation with empathy and someone who communicates in a way that feels more supportive, without making me feel as though I've done something wrong.

Good people and very professional. Compassionate and with integrity is what we need as Consumersread more

this establishment specializes in the application of law where legal means are exhausted as well as…read morean unyielding commitment towards dishonesty in order to protect the interests of those who they represent. values refer to defense litigation, and approaches refer to knowledge of where the law need not apply. I recommend their services which include, but are not limited to: civil litigation, boundary disputes, commercial leasing, contract law, and real estate.

I had a great experience with Counts Law Firm. The team was professional, responsive, and took the…read moretime to explain everything clearly without making me feel rushed or confused. They were honest about expectations, kept me informed throughout the process, and handled my case with care and attention to detail. What really stood out was their communication -- calls and emails were returned promptly, and I always felt like my concerns were taken seriously. Legal situations can be stressful, but working with Counts Law Firm made the process feel manageable and supported. I would absolutely recommend Counts Law Firm to anyone looking for knowledgeable, reliable legal representation. Thanks again!

We fired him after one letter. We were billed $6,000 for a single demand‑letter response. We filed…read morea Bar complaint -- the Bar didn't find his billing wrong, but did say we didn't have to pay his final invoice. That felt like a tacit nod to his unreasonable billing. He billed us for missing his own deadlines -- including follow‑ups where the opposing counsel is asking for his late response. We were billed for calls asking why he missed deadlines. He drafted a negotiation letter we didn't authorize, and then charged us for "revisions" after we asked him not to proceed that way. His "free consultation" abruptly turned into surprise billing over 30 minutes. Tasks under 5 minutes were billed as 15‑minute increments at $480/hr. We later hired new counsel who litigated the same issue -- and won -- for less than what Counts charged for that one draft. Not illegal, but in our experience inefficient, opaque, and disappointing. We would not recommend.

Bezdik Kassab Law Group deserves more than five stars for how they handled my motorcycle accident…read morecase. From start to finish, Raffi and his team truly changed my life. After an accident that nearly took my life, I went through hospitalization, months of physical therapy, and countless doctor visits, and they were there for me at every stage. Even though I live in Hawaii and their office is based in California, you would never know we were separated by an ocean - I received consistent weekly check‑ins, clear communication, and a thorough investigation into every detail of the crash. Raffi fought tirelessly to make sure I received the defense and outcome I needed to get back to where I am today, and I never once felt like just another case file on someone's desk. His professionalism, compassion, and attention to detail gave me peace of mind so I could focus on healing while he focused on results. I am forever grateful to Raffi and everyone at Bezdik Kassab Law Group for their dedication and for standing by me during the hardest time of my life. Thank you, Raffi -- you didn't just handle my case, you helped give me my life back.

I've had nothing but great experiences with Raffi and his team. We've been working with them over…read morethe years on a few different cases and projects, and they are professional from top to bottom. We appreciated how Raffi was able to conduct himself for the moment... aggressive when he needed to be passionate and caring when he needed to be. we felt that represented US well. anybody can take your case, but can they represent you? They can.

I was trying to assist my 80-year-old mother in getting her guesthouse back from a tenant who just…read morerefused to move after getting a proper notice to end his tenancy. My mother needed to move her caregiver in as she now needs round the clock care. At the Pasadena Superior Court I brought a motion for summary judgment. I was screamed at by the judge who threw my motion out because I am not an attorney. He also threatened me with arrest. He threw his arms out and said, " Look they're all lawyers. Get one of them to help you." Only one lawyer in the packed court room offered to help. He did and negotiated a settlement that allows my mom to get the tenant out in 20 days (though she did not get any money). Jamea A. Gallo is a hero for coming to the rescue! I recommend him highly. Thank you, James A. Gallo!

From the owner: Law Office specializing in real estate law, litigation, contracts, etc.read more