I initially had a positive impression of this firm. My consultation with Mr. Chiao went well. He…read moreclearly explained my legal options, came across as warm and earnest, and made me feel comfortable retaining the firm. Unfortunately, once my case began, serious organizational and communication issues emerged. Although the complaint itself was well written, it was filed with the wrong court and contained an incorrect address. I was never informed of this mistake and had to discover it on my own. Correcting the issue required a change of venue, which cost me significant time and money for an error that was not mine. Communication throughout the case was inconsistent. At times, staff were responsive and reassuring; at other times, follow-up emails went unanswered and seemed to fall through the cracks. When I informed the firm that the opposing party was making threatening communications, my concerns did not appear to be taken seriously. After deciding to retain new counsel, I was surprised by how aggressively this firm interacted with my new attorney during the transition. Even more concerning, when my case files were transferred, I was mistakenly sent documents belonging to a different client. This raised serious concerns about their internal controls and confidentiality practices. I was also charged approximately $600 for work the firm claimed had been completed but which was never included in the file transfer. When I requested a refund, I was told the work had been done and that I would need to absorb the cost, despite having to pay my new attorney to redo it. Overall, this firm's lack of organization and efficiency ended up costing me more time, money, and stress than necessary. Based on my experience, I would strongly recommend shopping around for other firms, even if they are located outside the Pasadena area.

Needed a legal consultation and the attorney thoroughly reviewed the contract, clearly explained…read morewhat we were entitled to, and guided us on next steps. Thanks to their advice, we ultimately got what we wanted. The price was very fair for a one-hour consultation. I would absolutely use their services again if needed.

i had Jae assist with the transfer of a deed for a timeshare from me to my son. He was fast…read morefriendly and attentive. A transaction that could have taken months for a firm because it would have been a low priority he handled in 24 hrs! Thank you for great service and a sucessful 2026

Jae is unprofessional, not trustworthy, he billed me three months after dropping the ball on my…read morelawsuit and not showing up in court. I had to explain to the Judge that my attorney has abandon me and I was not aware why he was not in court. Jae harassed me and my family for money - I just had to spend 4 months gathering documents from 11 years ago to file a Bar complaint. Filing bankruptcy and losing my home because of his neglect. For S.G see screenshot of "Starbuck's Jae' S. G. Los Angeles, CA 154029 Feb 2, 2012 First to Review !FRAUD ALERT! This firm doing business as: JHK Law Group, Inc. JHK Law Group, APC Jae H. Kim Attorney Uses addresses: 3731 Wilshire Blvd, Los Angeles 90010; and 450 N. Brand Blvd, Glendale 91203 Glendale office is a VIRTUAL office; meaning he doesn't really have an office, secretary, or even a name plaque on any suite. He rents the "address" so Jae Kim appears legit. He meets clients at Starbucks. He charges $100.00 for consultations (you find this out later, when he surprises you with a bill). DOES NOTHING, DOES NOTHING, DOES NOTHING. Have reported his practices to the Los Angeles Bar Association!!!

I really appreciated how honest and straightforward this lawyer was. Instead of immediately pushing…read morelegal action, he took the time to listen, encouraged me to try working things out first, and even helped draft an email for me. lot. If things don't work out, I will absolutely be using his services.

We normally do not leave negative reviews, but after our experience with this law firm, we feel it…read moreis important to share what happened so other clients can make informed decisions. At the beginning, the consultation sounded professional and reassuring. However, as the case progressed, communication became increasingly frustrating. The original attorney and translator who first handled our case both left the firm within about a year, and the new team that took over seemed unfamiliar with the details of our situation and our expectations. We often felt we had to repeatedly explain the case from the beginning. One of our biggest concerns was billing transparency. We were surprised to see significant charges for tasks that appeared very basic, including researching public information, locating addresses, or searching online profiles. We understand legal work involves preparation behind the scenes, but many billable entries felt excessive relative to the actual progress of the case. Another frustrating issue was the lack of meaningful updates. Long periods would pass with little communication, while billing continued regularly. From a client perspective, it often felt like more effort was being spent generating billable hours than actively moving the case toward resolution. We also noticed a major difference between the level of attention given before signing the contract and the level of responsiveness afterward. Ironically, the detailed public response to our review felt more organized and thorough than much of the communication we experienced during representation. We understand litigation is difficult and no law firm can guarantee outcomes. This review reflects only our personal experience as clients. We simply hope future clients ask detailed questions about staffing continuity, billing practices, communication expectations, and case management before retaining this firm.

I was referred to Jack Marsh via Met Life (employer plan) and after a quick phone conversation we…read morearranged to meet at his offices. Mr Marsh was very pleasant in person and took the time to go through all my questions in regards to the matter we were discussing. In the meeting he advised that he also offers notary services (and deed recording) for an additional fee which is not covered by Met Life. We spoke further via email and Mr Marsh confirmed Met Life would cover all the document preparation fees and therefore he would begin drafting the documents. We set a date for meeting again when the documents would be finalized. I discovered that our bank offers free notary services - so I informed Mr Marsh that we would be using that (saving us $300) The next email I received from him was a note saying that he has decided that he will be unable to further assist us with our legal documents. I asked him to kindly provide some context as to why he is unable to assist us with this matter... to which I did receive a reply as of the time of writing this review. I'm open to giving Mr Marsh the benefit of the doubt and perhaps there was something about our situation that was complicated/prohibitive for him... but at no point prior to me saying we'd like to use our own notary did he allude to any issues. Additionally, at no point did he say that using him as a notary was mandatory and part of the overall package.

Even though I signed up for my company's legal insurance plan, I've been procrastinating on getting…read moremy will & trust done. Recently, a family member suddenly passed away and didn't leave behind a will or a trust, so I'm stuck with the hassle of dealing with his estate. Needless to say, that gave me the motivation to get the ball rolling. I contacted ARAG Legal and informed them that I needed to find someone to draft up a will & trust. They sent me a list of attorneys in my area that they work with. The first one I called went to voicemail. Jack was next on my list. The Yelp reviews were good, so I called him next. We had a brief conversation over the phone and set up a day/time to meet. On our first meeting he asked me some questions and we discussed my intentions. He informed me that the Estate Planning Package also included a Durable Power of Attorney for financial matters, Nomination of Conservators, and a Health Care Power of Attorney. I was very happy to hear this because those were also on my "TO-DO" list. He told me everything would be ready in a few weeks, but it was actually completed earlier. When I went back to his office to sign all the documents, he took the time to go over each one and explained exactly what I was signing. Overall, the whole process was easy. Jack is very professional. He explained everything clearly and offered very good advice. He has a calm demeaner, which puts you at ease. I highly recommend getting a will and trust done, especially if your company offers a legal plan. Your family members will thank you for it. And, if Jack Marsh is on your list of options - call him first!

Based on some of the reviews that say Catalina is really in this business to help people, I…read moreforwarded her information to my son. He has a signed agreement to purchase a townhouse and the seller backed out the next day and since then has been making up stories ranging from sudden health issues to the property flooding. My son called Catalina only to be basically told she had no interest in the case and offered no other helpful consultation. So much for helping people...

This is my quick love letter to Catalina, I came to her with a heavy heart in a very dire…read moresituation. Her ability to be brutally honest about our situation and thoroughly navigate our difficult circumstance, has displayed not only her work ethic, her no bs approach to the law, but the compassion and empathy she reserves for her clients. She is fierce. And we thank God we have found her. She is the person you want fighting for you. She reminded be despite feeling crushed in the last 24-48 hours, that we have rights, and if we have any hope of surviving this mess, she is the person we are blessed with to weather this storm. Thank you and God bless you!

Thank you Maria, Carla and team for your great services. The quality was great from beginning to…read moreend. I appreciate consistent and clear communications. Extremely diligent and pushed for the best outcome possible. I felt seen and heard from my first call with Maria. Would recommend her a million times.

1 star reflects my experience with the attorney Maria , NOT the staff…read more I had a recent intake consultation with this attorney, and while the staff I interacted with were warm,welcoming and genuinely ready to listen, my experience with the attorney herself was very disappointing. While I really appreciate the time taken to review my documentation and determine whether the firm could take my case, I felt the consultation itself could have been handled in a better way. When I joined the Zoom call, Maria greeted me warmly at first and was very nice. However, After she asked for more context about what was going on, her tone shifted and started to feel more like an interrogation rather than a supportive discussion. I did not feel heard, and some of the guidance provided felt inconsistent, which made it difficult to understand the next steps. At times, the communication came across as dismissive rather than collaborative. I also shared that I have a documented disability and had provided video evidence prior related to my situation, but was told there was not enough harm to move forward. I understand that attorneys must carefully evaluate risk and decide which cases they can take, but the way this was communicated did not feel supportive or clear. Additionally, I was surprised by the guidance I received regarding ongoing noise disturbances from a neighboring property, especially given that I've documented multiple reports and police involvement. The consultation did not reflect the clarity and consistency I was hoping for when discussing a serious and ongoing issue. I also found it notable that there was no offer to refer me to another attorney, which I have experienced as common practice in similar situations. At the end of our consult she told me "I wish you nothing but the best" but it felt disingenuous given the overall tone of the consultation. That said, I want to emphasize that the staff was excellent-professional, kind, and helpful throughout the process. My concerns are specifically with the consultation experience with the attorney. this consultation didn't meet my expectations That said, I'm actually grateful that she wasn't able to take my case. I would prefer to work with someone who can balance a thoughtful, objective evaluation with empathy and someone who communicates in a way that feels more supportive, without making me feel as though I've done something wrong.

I was seeking out information and expertise from Paul Yee regarding my estate planning and Paul is…read morewell versed in his profession. I was able to clarify my intent and got a lot of valuable information I needed to make an informed decision going forward in my journey. I did not feel rushed and I value the information I received from Paul. If you're in need of his services in estate planning for you or a loved one then you should seek out Paul Yee. First consult fee is $50. Parking is either street parking or one of three spots in the alleyway east of his building.

Mr. Yee very knowledgeable and personable. He and staff made my visit very comfortable and I…read moredefinitely knew I made a good choice to see him. He asked me questions and made suggestions I have not thought of for my Trust. Fee was reasonable. And would absolutely recommend Mr. Paul Yee.

Hired him to protect my interests instead he let my home go in wrongful foreclosure. Blames me!…read moreThen sets me up for the final blow at the UD trial where the judge is reading the response Rasmussen filled out in my name, that all the boxes that are supposed to be checked aren't and all the one that are supposed to be aren't. Judge went on saying The form in incomplete and then said there's a box checked saying I was a renter paying rent. NO! I was a homeowner he was helping my opposition railroad. He hired a fill-in attorney that has NO UD experience - he practices INSURANCE LAW! Hard of hearing. The judge was getting very frustrated with him because of the dumb things he was saying that had nothing to do with the trial. Stay far away from that one unless you like the smell of death. He'll rob you blind.

They handled my bankruptcy with care and concern. I was very concerned about having to file a…read morebankruptcy, however their office was extremely professional and helpful. I was represented in court as promised and the outcome was good. One year later I am on my way to repairing my credit as they stated would happen and get numerous offers to re-establish my credit weekly