Good labor, materials and service, quick installation of complete bathroom. One shot company,…read moreplumbing, electrical, carpentry, painters, as well as the sales representatives are outstanding and respectful of property and customers.

I went with this company because they advertise one day install. Actual work took four days. In…read moreaddition, the faucet and shower head were not sealed, the team cracked my floor tiles and the wall between bath and bedroom is cracked along the seams. I now need to have bathroom floor replaced and room skim coated and painted. I don't recommend hiring this company.

We highly recommend Bay State Bath. We love everything about our new bathroom {total gut). After…read morethey finished and the paint dried there were a few areas that needed attention. True to their word, they sent someone to fix it even though they had already been paid. They stand by their work.

We were looking to renovate just the shower section of a custom bathroom that was done 16 years…read moreago. We went to the Bay State Bath showroom, as like so many others, we saw all the commercials, so we wanted to check them out. We actually met Jennifer Bylo while there, and we arranged for a home visit by Mike Doucie. Mike was excellent and professional, and friendly in his approach with us, and listened to our thoughts and provided many suggestions. He drafted a proposal and a layout for us. We then went back up to the showroom to really examine the products. We were sold. The team that arrived were super friendly, efficient, professional and easy to have in the house. We couldn't be more pleased with the finished product, and are so happy with the way the new shower features blend in with the existing flooring and cabinetry. Five stars to the entire team, from start to finish!

Bay State has been incredible to work with and I highly recommend them. We had a bathroom shower…read morethat was leaky and damaged the ceiling below. They assessed everything and gave reasonable options that evolved into a full bathroom reno. We looked at several other companies and Bay State stood out as the more responsive, professional, and reasonably priced. Andreina has been incredible throughout our journey - extremely responsive, kind, and understanding. She was always on top of things. Marcio has basically become part of the family at this point - he was here all the time to make sure things were being done correctly and supervising the various contractors. He was always responsive and checking in to make sure we were getting what we wanted and needed. Jaime was always responsive for all of our estimates and pricing. Robson and Jesiel were here frequently to help and were always so professional, helpful, and kind. Also David would reach out just to make sure things were on track. We had a complicated project that uncovered more pre-existing water damage leading to more work, and the Bay State team helped us through the whole thing. I've already used them for additional work in the house - one job to fix my decks and doors after another local company did a poor job - and planning another project with them now. As an owner of an old house in Dorchester I have dealt with a lot of different contractors in the area. Bay State sands out as the most professional and responsive. I have already recommended them to neighbors and co-workers and if you are reading this you should consider them. They will get the job done right and will communicate with you the whole time! Andreina, Marcio, Jaime, Robson, Jesiel, David, and many more names I am forgetting were all top notch!

Initial calls for gut kitchen and adjacent bathroom renovation + removal of load bearing wall went…read morewell with Sabrina and Ray - they assured us they have done many similar projects in the area successfully and on time. From the many positive and detailed yelp/google/houzz/angi reviews that had great end result pictures, we were convinced to move forward. Sabrina turned around the estimate for labor and some materials allowance quickly along with separate helpful tiered pricing guidance PDFs for kitchen and bathroom finishes to be purchased separately. Tile guidance was a bit off and a few categories like vanity, counter, mirror, light fixture in bathroom and plumbing for kitchen were missing. Vendors showed us finishes across all price tiers so it took us an extra week to finalize selections. Unfortunately we were told this delayed the project by a month. We were asked to wait on the kitchen design until after the engineering work for removal of the load bearing wall and addition of shear walls. Since we had a choice on the location of the shear walls, we preferred to do the design in tandem. I used cabinets.com to create my own rendering of the kitchen layout we wanted and provided them the full dimensions. The day before the approved structural wall work was to begin they sent their own drawing which had the wrong wall locations. After talking to both David and Dayna we realized her and the designer were not brought up to speed on the engineering work. Dayna then setup a productive Zoom call with the designer directly and we got my drawing to be updated with a few suggestions and required spacing and panels. The biggest mistake in the project came from one of their subcontractors employees who removed the plastic cover over our basement sink and cleaned off tools and plaster in it clogging the drain. Bay State quickly sent the drywall guy back over to unclog it. The project took just under 4 months to complete. Bay State and their subcontractors apart from the sink issue did not cut corners, often went above and beyond, and completed top quality finishes. No up-charge on materials was another big positive. The actual work done by the plumber (Mr Fix-It), electrician (Marcus Quintino), tile guys, drywall guy, cabinets guys, floor guys, and painters (AJA Painting) was excellent and we are very happy with our new space. Marcio was the MVP of their team - always calm, listened attentively to our many questions, provided great suggestions, and constantly asked the subcontractors to clean up. If they forgot, he cleaned up himself. His wife also worked tirelessly all day cleaning up at the end of the project. Things constantly move around and change during construction and it was difficult to get a clear picture of the plan each day. Andreina and at the start Dayna heard from us every week and always answered the phone and tried their best to chase down answers from others and get us the latest information. The billing process is very straightforward and Andreina provided further detail on line items as needed. Jose was always positive and happy to pass along feedback from us to the office when he swung by. Sabrina provided helpful guidance at the start in choosing our cabinets, counters, and hardware. David continually helped move the project along and has ensured everything is to our liking while encouraging us to pass along any punch list items. I would recommend Bay State for their quality of work, integrity, and communication. My main constructive feedback is on the design process and keeping everyone in sync throughout the project on the latest information.

We wanted to replace our older glass shower door and received three quotes from local suppliers…read more Pioneer Glass was prompt, patient and professional. They provided a schematic of how the door would look, and an easy to understand and competitively priced project proposal. The proposal also detailed several options we were considering, including 1/2" glass. We opted to move forward with Pioneer, they estimated it would take approximately three weeks to order our custom door. Just under three weeks later, our door arrived and was installed a few days later. There were no issues, the measurements were correct, door looked great and worked perfectly and swings easily, all 90 pounds of glass. And the 1/2" glass gives the shower a high-end look and feel. We'd be delighted to work with them again on our next glass related project.

Pioneer took care of the glass for my shower renovation. They were amazing throughout all the…read morecraziness of my project. I highly recommend them; their service was quick, they are friendly, thorough, and they genuinely care about ensuring you are happy with the outcome.

Best selection of knives. Was really excited to discover this store, and see that they take knives…read moreseriously. In Downtown LA there is a fantastic store that has an insane number of knives... maybe too many. This store claims that they they have the biggest selection of knives in New England. I feel like they have enough good knives to have a varied enough selection for different preferences, but yet not overwhelming their customers with too many choices. I got a great bread knife that I'm really happy with recently. It's just the right weight (not to light) and has a really comfortable grip and an "elegant" length. It makes cutting breads really smooth and easy to cut very thin slices. It is apparently their best bread knife, and at $150, I think the price is right. Despite being on Beacon Hill, I don't feel that their prices are high or unreasonable, but just right. The store is fun to browse through for many other kitchen or cooking supplies or gifts. As a well-stocked mom and pop store it has that quality of surprise at finding something you never thought about. The personnel is also very helpful. I've been there a couple times and they seem to be knowledgeable and willing to help, to explain things and answer questions. They have personal experience with the things they sell.

Went to this store based on fine reviews to look for a specialty Japanese knife. Upon entry, it…read morefelt like they have a good selection. But the service was bad and we encuntered terrible attitude. First of all, for a fine knife store, there was no ability to try any knife. We selected a Mac 6.5in for $150 based on our past experience. It turned out they only have the one display knife to sell in the store. We also wanted to buy a magnetic knife holder. Again, it is only available inside the sealed box. We could not open the box to examine the product. We decided to just buy the knife as a gift. Paid by credit card but had to ask the clerk to get my receipt. Even that, the first offer was by email only. Overall, it was a terrible experience. Do not go there. Not worth it.

I am in the process of building a house and went to a few plumbing showrooms. I found Splash had a…read moregreat showroom and a wide variety of manufacturers and styles to choose from offering all different price ranges. Brandon Vescera was awesome to work with. After listening to what I was looking for, he was able to make some fantastic suggestions and finalize my order. He was very professional, courteous and responsive with communication. Highly recommend a visit if you are in the market for any plumbing fixtures.

Terrible customer service from a phone system that doesn't list employees to no call backs to poor…read morequality control. Sales was incompetent and unprofessional ordering mis-matched parts and forgetting required pieces. I would never shop here again!

Huge store, it's like a maze but every room has something to offer. Basically you walk through this…read morehuge "house" with rooms on display with everything (I think) purchasable. You can use the app to scan items and add them to a cart, use a pencil and paper they provide, or take pictures like me. Since everything larger is DIY you have to note the location in their warehouse so you can go pick it up after your walk through. I think they also do pick up orders as well. There's also the famous cafe with the Swedish meatballs!! Quality isn't terrible and it's within price budget. They pretty much have anything you could need for a home or apartment.

This place was so much fun. I notice that even teen come to hang out~ show rooms show everything…read morethey provide in a functional way. The shopping section is just a whole bunch of trinkets and household items that is useful! Not too expensive either. I came with no plan and came out wit actually useful items that solved random struggles around my household~ honestly hard to explain how interesting some of the household items can look or appear, but they have a use~ Staff was present putting items back, stocking, and very visible with their "hello" in German (I assume) shirts. Come with or without a plan and enjoy

We asked Eric to remodel our upstairs bathroom. He and his assistant were always on-time during the…read moreprocess; he always communicated well with us about the project; they did a thorough job and turned our old outdated bathroom into a clean, modern bath that our son says looks like the bathroom in a hotel. The cost was reasonable, and we really like the fact that Eric, the "boss," was always there in person. They did a professional job, and we'd recommend them to anyone!

This review is long over due! I had the pleasure of working with Eric at Sun Shore Construction,…read moreand I couldn't be more pleased with the results of our bathroom remodel. The team had exceptional professionalism, attention to detail, and craftsmanship. They listened to our vision for this small bathroom and they brought it to life with precision. The project was completed in 2 weeks, on time, and within budget. Eric was wonderful to work with. I'm reaching out to him and his team for all future construction needs. Thank you!

Fantastic. These guys are friendly, prompt, expert and trust worthy. They set up my irrigation…read moresystem in two days, even in the rain! Provided me with their cells in case of any future issues, made recommendations that would help me in the future.

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