Never showed up the first day. No explanation or apology. Gave him a second chance the next day…read more Set time for 2:00pm. Showed up 1/2 hour late, again, no apology or explanation. I decided then not to use his service. He then called me a needy mo;$er fu$&er, jumped in his truck and left. I will never call him again.

I have used Northern Chimney now for four years they installed my woof insert done a beautiful job,…read moreand he is always available. If I have any problems, I would highly recommend him. He is very reasonable and personable.

Overall great experience, from coordinating to getting sprinklers installed a 10/10 experience…read more #GodDid

THE SHORT: Unethical business practices and too many better options in the market. Fellow…read morecontractors and homeowners should steer clear. Lester brothers is a better source of top soil, mulch and gravel. Sandy's Landscape is a better alternative for landscape supplies and installations. But I'd certainly never do business with Wilcox again. THE LONG: We ordered 10 yards of 411 limestone and 2 yards of #10 limestone. We received 2.5 yards of #10 and 6.5 yards of 411. We honestly assumed they were gonna do two truckloads and called to see when they would be out to deliver the second load. The receptionist laughed at me and transferred me to the owner. The owner proceeded to tell me I was an idiot and probably over excavated our area by 3.5" average. We formed and transit leveled an average of 4.5". We were shooting for 4" and were anywhere from 3.5-5.5" at the deepest. Let's call it an average of 4.5" (to be generous to them). The forms were 32' long and 13 feet wide. That comes out to 5.7 yards (being generous). Plus we poured some at the entrance of the patio (let's call it a yard to be generous). 6-7 yards. Whats weird is that we got the right amount of #10. Im guessing they could bring in a few hundred thousand dollars a year doing this and honestly, who is forming up their gravel/mulch? This was a unique situation where we wanted a perfectly sloped base so we screeded the gravel like concrete. To fix it we had to order a second load of 10 yards and pay for it. This time I measured the truck. If the truck was full to the brim it would be 10 yards. I'll let you be the judge of whether or not you think that truck in the photo is full. (We got less than 8 yards the second trip-once we got the rest in the forms) We would have ended up short on our own estimate and ended up needing 12 yards total and were prepared to go get a couple yards to fill in around the patio. But got less than half done because we were short so much. We ended up getting less than 15 yards total. we have 2-3 left over and 12 under the patio. Yes, including the compaction rate which is about a half an inch at this depth. The owner and driver were incredible rude throughout the whole process. We invited them out to double check our math. The owner Jeff said he would come out twice to check and remedy and never showed either day. We also invited them to let the driver check out the forms and take measurements while he was out delivering the second load. He never left the truck. We were more than willing to have our math corrected and let them double check the measurements. They were uninterested in resolving it and at the end offered us $100 refund which we refused because it doesn't seem right. We got less than 15 yards and paid for 20. I get why they would do it. I just don't want to have any part of it. I'll let you be the judge. After this was all done I thought back to the last time I used them for mulch delivery. I alway bought bagged mulch and always had extra. I ordered the same from them and came up short. I assumed it was my math. Now I question that. This is how they do business. To give them the benefit of the doubt, Im not sure they even know they are swindling people. They just seem to be uninterested in verifying or correcting it. I'll be making other construction companies aren't getting taken. I'd steer clear if I were you. (See Google reviews for Pictures)

Used them for several years to clean chimney with no issues. This year, to beat the rush, I called…read moreto schedule in July and got a date in early September. The day before, they called to say that I was the only appointment on that day in my area, and they wanted to reschedule to mid September when they could group several appointments together in my area. Ok, that's well before the heating season, no problem. Then, a couple days before the second scheduled appointment, they called to say they had a covid outbreak among their staff and wanted to reschedule to late October...two months after the original appointment! I called a different company and they came out two days later and did the job.

We have a woodburning stove. I run my fires hot, but decided to have it cleaned after a very…read morewoodstove winter. The technician and the back office said I was getting tier 2 inspection(which includes a video scope) for a 10% discount at $315. When the techs arrived, they said they could not inspect with a video. I called and inquired as to whether this would lower the price. "No". Ok. They had to move my stove, which rests on granite tiled floor. An awful grinding noise, (which I should have immediately called out). I wanted the techs to show me how dirty it was and their first pass had just a bit of creosote. But they made sure to mention that it was "really" dirty and that I should schedule once a year. Ok. But, I used to do my own at a previous home and compared to that, it was NOT really dirty by any means. They were done in 10 minutes. Pushed back the stove and I paid them cash. In doing so, they charged me $300. Thank you. However, when they left, I gave everthing a closer look. The original debris that came out of the pipe was still on the floor behind the stove (Are you kidding me? Your vaccuum was right there and could have sucked this up in under 5 seconds) and then I noticed the crazy scratches on the granite. I called back office; sent in photos and explained what happened. I demanded a fix (Not rocket science, as the stone has to be sanded and polished), but is it my responsibility to do the job correctly that I paid $300 for)? The back office asked me if I had pictures of the floor before the techs scratched it? Ah, no. Supposedly I'm to expect a call back from the owner. Been a week and 1/2. Crickets.

They were very helpful & honest by advising me how to proceed with making our Driveway look nice…read more They were very helpful & honest by advising me how to proceed with making our Driveway look nice.

From the owner: Jackson NanoShield is a locally owned business specializing in shingle rejuvenation, concrete…read moresealing, and wood protection. We use advanced nanotechnology to extend the life of roofs, driveways, decks, and other exterior surfaces—protecting against moisture, UV damage, mold, and more.

From the initial meet and greet through the final installation, Dr. Hall and I have been…read more(completely) satisfied with the professionalism of the FSM - Livonia Team. The level of communication, feedback, professionalism, and response to all of our concerns was handled with excellence! The quality of materials and workmanship was provided at a high standard! We are extremely happy! :) Shout out to Ian Scott (Salesperson), Jahmari M., Darius C., and Anthony H. (Installers)! :) In return, we are looking forward to and welcoming a second phase of the work that needs to be completed, and we hope to be honored with the presence of the same team members (Ian, Jahmari, Darius, and Anthony) who made us feel comfortable and safe throughout the entire process. Gene Testimony and Dr. Sonja Hall

Jason R and Chad D did a great job fixing my sinking walkway. They were punctual, professional and…read moreexplained the process in ways that I could understand.