Our ac went out in the middle of the night and we called Philip and he came right over and fixed it…read morehe keeps parts on his truck so it was a fast fix very impressive thank you Philip your the best

Reached out to Keck's Home Improvement on Yelp and Philip was able to come to our house within a…read morefew hours of us reaching out for help when our HVAC was not providing enough heat. He braved snowy roads and cold temperatures, got the job done in an hour or so, and plans to come back out again when it warms up to double check the system. Excellent service!

Haskins has done our twice annual inspections a bit. Recently we had our AC go out on a very hot…read moreday and they were out the following morning, on a weekend, to repair it for a very reasonable rate. We noticed that evening something that gave us pause--which may have been tied to the initial error they corrected and/or may have been partly user error--and they came right back out on a Sunday morning to double check everything to a tip top shape without an additional charge. Super friendly service, very great staff, good scheduling, good office admin, every thing I would recommend.

I had never heard of this company before I got on yelp. Once I posted my project they were the…read morefirst to reach out, had really good availability for an appointment, and were up front and clear on the trip charge and pricing. Rod - the technician, was on time, professional, and he got straight to work. Even explained what he was doing and taught me about my specific unit. After he fixed the issue, he did more diagnostics just to make sure. There were no surprises when the bill came due. After getting gouged by some of the bigger companies in Mid TN I was very happy that they didn't try to take advantage. Will be using them again.

I purchased an HVAC system from Green Street HVAC nearly three years ago for about $18,000--paying…read morealmost $10,000 more than an alternate (unlicensed) quote--only because I was assured parts and labor would be covered and the company would stand behind the install. During a cold front, I requested service (Ref: Estimate #20631848) and asked for basic documentation (contract copy, warranty registration, and a fully itemized estimate with OEM part numbers/MSRP and labor breakdown). The estimate came back over $3,000, with ~$1,700 just for the part, and included a line labeled "Band-Aid." After consulting Service, Inc. (Nashville) and Hiller, I learned "Band-Aid" can function as open-ended billing--i.e., "whatever it takes" after the part is installed, with no clear cap. To verify, I had Service, Inc. review the job. They confirmed in writing that:    *   The part is fully covered under the manufacturer's warranty ($0 to me), and    *   The install is about a 1-hour job, with a labor quote less than half of Green Street's total. In plain terms:    *   I paid a premium (~$18k), nearly $10k more than another bid, for peace of mind (parts + labor assurances).    *   Before a storm, I asked for help and transparency.    *   Green Street quoted $3,000+, including $1,700 for a warranty part that should be $0.    *   Their estimate used "Band-Aid," flagged by two licensed contractors as open-ended/uncapped language.    *   Service, Inc. honored the warranty ($0 part) and quoted a clear, fair price for ~1 hour of work. I support local businesses that do right by their customers--especially when families are relying on heat in bad weather. My experience with Green Street HVAC was unresponsive, non-transparent, and inconsistent with what was promised. If you're considering them, insist--in writing--on:    *   Proof of manufacturer warranty registration (model/serial + confirmation),    *   Written parts coverage terms (what's $0 under warranty), and    *   A fully itemized estimate (OEM part numbers, MSRP/list, exact labor hours & rate; avoid vague "Band-Aid" codes). Date of service request: 10/25 Estimate: #20631848 TL;DR: Green Street quoted $3,000+, including $1,700 for a warranty part and an open-ended "Band-Aid" line. Service, Inc. (Nashville) confirmed the part is $0 under warranty and the job is ~1 hour, at less than half of Green Street's total.

Again, one of my top three bids. Ended up going with another company for price but these guys were…read morevery thirough and orofessional.

The team at MainStream Heating and Cooling is amazing. I have an older York unit that is still…read morefunctioning well, but the air was not being distributed evenly throughout my house. Strangely, the side of the house farthest from the AC unit was the coldest, while the bedrooms never seemed to cool down properly. Initially, they thought some plumbing underneath the house might be restricting the cold-air returns and recommended that I have that addressed first. I had the plumbing moved to improve the airflow, but unfortunately, that did not solve the problem. The MainStream team came back and continued troubleshooting the system. They carefully checked the ductwork until they discovered a damper that was restricting airflow to the bedrooms. Once they opened the damper, the difference was immediate. The system is now distributing air properly, and the temperature throughout my house is more consistent than it has been in years. What impressed me most was that they didn't simply give up when the first possible solution didn't fix the problem. They came back, continued investigating, found the actual cause, and corrected it. I am extremely pleased with the service I received from MainStream Heating and Cooling and would definitely recommend them to anyone needing HVAC service. Thank you to the entire MainStream team for a job well done!

Great service and response! They came in to install a new unit for the upstairs. Not only were…read morethese guys professional, they were respectful and gave helpful tips on best practice maintenance! I was impressed with their lead guy Larry and the way he ran his small crew. They cleaned up after themselves and made sure we knew what to expect every step of the way. Just yesterday, their work was final inspected and passed with no issues. I'd recommend Mainstream to anyone who needs HVAC work done!! And ask for Larry! He is the bomb!

I have know Martin at Middle Country Mechanical for over 10 years now and he has always supported…read moremy HVAC needs. The day finally came that I needed a complete new HVAC system for my house. Martin and his Team installed a complete new highly efficient HVAC system in my home and I couldn't have been more pleased with there work. With there professionalism, craftsmanship and knowledge Martin and his Team brought when conducting the new system install definitely didn't go unnoticed. I highly recommend Middle Country Mechanical for all of you HVAC service and installation requirements, hands down!

Brett, from Middle Country Mechanical, came out to address an AC issue on steamy, rainy Friday…read morenight. He was beyond polite, professional, and went above and beyond to ensure that my mother had cool air for the weekend. Brett was exceptional as he even had to brave the weather conditions and worked late into the evening to ensure everything worked. I would highly recommend Brett and his team for any issue that you might run into.

I was actually uncertain about using a company that had so few reviews, but they were listed as a…read morewarranty partner with my brand of furnace. I looked up their website and their website is near identical to A-1 Heating & Cooling - which had me concerned, concerned that they were owned by the same people. If that is the case, I couldn't tell because the lady who answered the phone her mannerism and approach is a lot more down to earth and personable - in a way Southern. I explained to her the situation about me looking for a second quote and my HVAC being under warranty - she wrote a few things down and told me she would call me back. She called me back minutes later and stated that someone could come out there within the next hour as they are finishing up a job near me to assess. I was surprised to hear same day service and it was already 11AM. Before he even came out - she even gave me the total labor cost to install it - if the item I needed to have replaced was the correct one. I called numerous places, and none of them would give me any type of quote over the phone. Other places told me everything from 'No one is here to do that' to 'We would need someone out there before you receive any quote since it's a repair.' I feel like she has some authority when it comes to the business, and that is always a plus. But, he came out there less than an hour later, diagnosed it, ordered parts from Nashville, and showed up the next morning to install it. Didn't try any pressuring sales tactics to upsell me any type of warranty or maintenance plan. The only thing they should get is one of those Square devices, so that they can take debit/credit cards via phone/tablets instead of over the phone.

Called U.S. Air at about 8:15 am, technician (Kyle Haynes) arrived before 9:30 am. Replaced…read morecapacitor on Trane a.c. unit, and was done and gone by 10:15 a.m. Kyle was extremely professional and courteous. I would definitely recommend U.S. Air and will use them again.

Scheduled an appointment online with this Lee Company to get help with my heating system…read more Appointment was scheduled between 8-10am. Called at 9am to verify tech is coming. Was told absolutely. It's 1:05pm and still no tech. Called and now being told it's been rescheduled for two days out. No phone, no text. Just 5 hours of wasted time. I'd get any other company besides this one. You'll be wasting your time with Lee Company.

The Lee Company has a great deal of makeup work to do to retrieve their reputation with me. After…read moreputting my faith in them, becoming a subscriber and using them for plumbing help, I have had the following experience: I had a shower that was not draining and we called the Lee Company to come and check it. The initial two technicians who came were very nice, very honest and gave us a fair price for the repair. All that remained was for a person to come and complete the tile work. We were promised and set up an appointment days in advance to have the technician come at 8 AM. I received a call about 10 AM saying they had had a problem with the truck and had to take it back for repair. Understandable. However, at 1 PM still no one had come and no one had called. When my wife called to check, someone said that they had come to the gate of our gated community and did not receive any notice so they went away. They did not try to call me, the gate automatically caused my phone. Being in the hospital, I had nothing to do but answer a phone.. They did not try to call my wife. I am in the hospital having to deal with this stress. I had canceled my subscription with Lee Company once before, due to a concern over high pricing of parts that could be found at 1/3 the price.. This company, and these technicians knew of the predicament my wife and I were in. They did little to make things right. Consequently, the technician is now supposed to come the next day. Never mind that my wife had rearranged her life so that she could come tend to me at the hospital but other things as well so that she could be present when they arrived. This is typical of a fly-by-night company not someone with the reputation that Lee Company supposedly enjoys. Even if you reconfirm appointments, sometimes they don't come and they don't call.

Very efficient. He tells you up front what he is going to and doesn't try to upsell to you. Very…read morecareful to respect our property. Honors the appointment time and advises of expected arrival time. Highly recommend West.

Our HVAC system went out in the middle of August on a Saturday. I contacted several places and Ted…read moreWest was the only person to contact me back on that time and he also gave me a quote on the phone. He also was the best price out there by $1500. They also were very courteous and polite. The swapped out my system in 2-3 hours. Thank you Ted West and your staff.

Take insurance claims or at least be informative of your lack of service in the beginning of…read moreconversations

This company shows genuine interest in their customers. When I first called them, they were fast…read morewith solid answers, they were interested in me as their customer and they were very prompt getting out to my home to go over every detail of my install, and explain what equipment was best. If you have not had a new HVAC system installed in your home, you won't believe how expensive the system can be, it's mind boggling, literally. I received pricing up to $18,000.00 for a simple 3 ton HVAC system. These folks are total professionals and I don't hesitate to let everyone know, without knowing what other HVAC people quoted me, they were not only competitive, they beat every other HVAC contractor hands down, not by hundreds, but thousands of dollars, so let me save you lots and lots of leg work and hours of telephone calls, Southern AIR Solutions has the correct Rheem system for you and you WILL NOT be taken advantage of, as so many in Bowling Green were willing to do, as evidenced by their system pricing. Bob H

I couldn't recommend this company enough. Mr. David Green answered the phone, even when he didn't…read morehave to and was incredibly polite and helpful. Like many have said, the very next day he was at my house and had us back in heat within 20 minutes. Mr. Green is incredibly experienced & knowledgeable and took the time to explain details to me that were even outside the scope of his repair. Not to mention, his prices are beyond fair for the services received. Mr. Green is a great representation of the type of man this world needs more of and it shows through his work. He will be my 1st call everytime I need HVAC help in the future.

David Green sold us and installed a visibly damaged unit. I pointed the damage out to him during…read morethe installation and he insisted that it was only cosmetic damage and that there was no need to worry as the unit was warrantied. I should have refused that particular unit, but I trusted David Green. The unit was defective from day one. In six years, we had the unit fail four times. Every single repair required three or four calls to David Green before he would even return my calls. The final failure last fall resulted in David Green telling us that the compressor had to be replaced. I did not hear from him for three months. When I finally reached him, he told me that I should call the manufacturer for relief. Because David Green did no register the unit, the warrantied vas voided. He never told me that I has to register the unit. When anyone purchases a major item such as a car or an HVAC system, the seller/installer registers the unit AND THIS IS WHAT DAVID GREEN implied when he told me it was covered. Can you imagine taking your car back to the dealer and being told that they didn't design the car, they only sold it. This is a ludicrous argument. I have a bill of sale that DAVID GREEN gave me and it shows a ten year warranty, and there is no mention ANYWHERE that I had to register the unit. The reputable HVAC company that is replacing the unit has told me that ANY reputable company registers units that they install with the manufacturer. This event was not 'out of our control' as David Green suggests.