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    Denis Auto

    1.0 (1 review)
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    Services - Denis Auto

    Auto diagnosis or inspection

    Auto maintenance

    Auto repairs

    3 More Services

    Auto transmission repair

    Routine automotive maintenance

    Transmission leak inspection

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    7 years ago

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    Villa Toyota - Photo

    Villa Toyota

    (2 reviews)

    I had been going to Villa Toyota for over 6 years for service on our families' vehicles…read more I visited 5 months ago for an oil change, and paid ~$80 for the oil and basic service. I scheduled an appt. for an OIL CHANGE ONLY last week. I expressly told the service attendant that I only wanted an OIL CHANGE. No fluid top-ups, no tire rotation, etc. I came back later in the day to discover that they have now arbitrarily DOUBLED their price for a simple oil change. I was asked to pay $183!!! An OIL CHANGE. They added all sorts of hidden fees and even after being expressly told NOT to do any other services, they billed me for windshield fluid (which was already almost full when I dropped off my vehicle), tire rotation (this was not needed or asked for), and a bunch of other non-requested services/fees. By the way; I checked the fluid level and the windshield fluid was the SAME AS WHEN I BROUGHT IT IN! Liars. When confronted with the price gouging, their service manager just shrugged, and said; "well, the price of everything has increased, so we DOUBLED our costs. Sorry." We will NEVER take our family vehicles to this STEALERSHIP ever again. Trust, transparency and integrity are important folks. This place will just overcharge you for things you didn't ask for, then throw their hands up when you protest. DON'T go to this dealership unless you like flushing money down the toilet.

    Woo! The boyfriend and I just returned from purchasing our very first car, and we had an awesome…read moreexperience. I've always been totally freaked out about buying a car - especially a used one. There's so many details, it's a huge financial responsibility and then there's the issue of dealing with a car salesperson. Overall, it adds up to a lot of anxiety. After searching for months for an affordable car with good resale value we decided we wanted to purchase a Toyota Yaris. We then decided we wanted to go through a dealership and hopefully find something a few years old, but with not too many kilometers. After literally searching through every Toyota dealership in Ottawa, we expanded our search to outlying area and DING! We found a sweet deal at Villa Toyota in Gatineau. After making an appointment to see the car, I fixated on what the experience would be like and worked myself into an anxious, awkward person before our test drive. Our Salesman, Eric, was fantastic. Soft-spoken, kind, patient and knowledgeable, he was a first-time buyer's dream. He answered all our questions without making us feel like amateurs. After walking us through the process (with no added pressure, I might add), Eric passed us over to finance where we met with Ginette, who was also incredibly patient, knowledgeable and kind. You can tell she knows what she's doing and she was honest and up front about everything. She didn't pressure us in any way, but advised us fairly. We ended up getting an amazing deal and an added extended warranty. Yes, getting out to St. Jospeh Boulevard was intense, but it was SO worth it in the end. Don't be flustered that the staff are mostly French - they're very clear about everything and are great at explaining things. Everyone we came in contact with from the receptionists to Eric, Ginette and the manager (who personally emailed us to congratulate us on our purchase) was absolutely wonderful. If you're in the market for your first time car, get in touch with Eric. I'm sure he's awesome if you're looking for your second, fifth or tenth as well :)

    Mega Automobile - Used Cars Ottawa / Gatineau

    Mega Automobile

    (2 reviews)

    I wish they had negative buttons. 1 star is about 20 too many…read more Save yourself the pain and aggravation of this first rate fraud outfit. Looked at a car and didn't make a full deal yet. Havent signed a single piece of paper and now find my credit bureau with many inquiries that aren't authorized. Left without a single piece of paper saying what I was interested in and no contact info from the sales guy and finance guy. Very unproffesional people. I tried calling in to talk to the guy that I was dealing with and couldn't remember his name. The girl answering the phone and told me that she was busy and to call back. It took me by surprise but I did try later. This time she was just as rude and wanted to know why I wanted to talk to this guy and I wanted to get his email to forward docs to them. I ended up ending the conversation because she was too rude. I tried calling back later to talk to this guy named "Bob" he hung up on me. By now I have lost confidence in this organization and went back to Hull to get my deposit back. Ended up talking to the Manager and Owner and told them what had transpired. "Bob" showed up and got involved in the conversation. Mentioned that he only sent the info to the one Bank. He didn't call up a credit report from this store. I get an email from Equifax much to the contrary. Manager totally dissed the finance and sales guy behind his back and then called him up on the shortcomings when he did show up. They assessed the value of my trade wrong to the tune of about $8000 from any other dealer on Sunday. Now finally today they want to relook at the truck and give me more money. Stay away because they are full of crap and will lie there way to sale. They give used car salesmen a bad name, if that is possible.

    NEVER purchase your next vehicle from Mega. We purchased a 2010 Jeep Patriot in Sept 2014. At the…read morepoint of purchase, we were told a bunch of lies to get us to buy; the car was driven on the highway only, no mechanical issues, never used for towing, and it hadn't been sitting in the lot long. As soon as we took possession, we noticed suspension issues, lots of creaks, a major interior moisture issue, problems with the ventilation system, strange smells and a couple of weird clunks when we hit a bump. We had them take it back to have it repaired - a week of rude service or non-existent service staff to answer calls. We had to bring it back 3 times, each time they said the car was in great shape, yet each time they attempted fixed something else. In our service notes, it shows where we repeatedly asked to have the rear suspension checked - repeatedly. They 'couldn't find' any issue. About 6 months later, less than 20k put on the car, we brought the car to our local Jeep dealer to have some new summer tires put on. Unfortunately, they couldn't touch the car due to "repairs that should have been made more than 6 months ago." It was so bad, we had to trade the car in and buy a new one. All the lies they told us were suddenly coming out. The total for the repairs were over $3000. We tried to contact Mega, but nobody would even answer our calls. Some poor salesman tried to get the owner and management to listen, but he was told to stop communicating with us. We sent many emails and made many phone calls, but they wouldn't respond. Save your time, your money, and your sanity by NEVER going to Mega Mitsubishi, Mega Automobile, and Rally Mitsubishi.

    Denis Auto - autorepair - Updated May 2026

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