They went out of business :( it sucked because they always had the cutest clothes at afford pricesread more

Horrible customer service and very unprofessional. The employees were not helpful at all. I wanted…read morea dress from a mannequin (the only small available), but they refused to take it off and told me to come back tomorrow.

I personally love shopping with Ale Accessories online. It is easy to place an order and have…read morepurchased dresses, tops, belts and jewelry (mostly earrings & necklaces). It was easy to return a blouse when the size was too large. I am glad I found this boutique on-line especially for western-style Tejana clothes and their prices are very reasonable. Great prices! I live in Texas and would love to visit their California shoppe one day.

I live 2 hours away & originally ordered online. Coincidentally, the store front happened to be…read morenear a friend's house so I dropped by to do a return. The girl working the front didn't know what to do & had to make a call? In the end they said they don't do returns. They texted me "we can def do store credit" but when asked how to proceed. No reply. & 0 replies in emails. Rip off prices and a scam business.

Hands down the best shopping experience ever and I wasn't actually doing the shopping…read more My partner saw some beautiful dresses on instagram and decided to make the trip from the SGV to SFV to check out the store. We were immediately greeted by Ray, one of the owners of Rustica. He was very attentive and took all the dresses my partner picked out to the dressing rooms so we didn't have to hold them. He even brought out drinks and offered them to us. Overall, my partner left with several dresses and he even offered us a gift of some of the incense he was burning inside the store. What a great experience and hopefully we will come back soon when we're in the area. If not, they also sell through their instagram account! All of the dresses and clothing accessories are hand picked so some of them are one of a kind. This means that you might want to go in the store to try on the sizes since the clothing may differ from you idea of S/M/L, etc.

Amazing! I wish I could give this place more stars. Very cute boutique with super cute clothes that…read moreI have never seen anywhere else so what you get is unique! Not only that but their customer service is the best! You have to stop by you won't regret it

I love this boutique! Was so excited when they came to San Fernando, much needed!…read more They have super cute stuff in a very cute setting with good music always playing in the background. Some people will say the prices are a bit high, and yes definitely higher than some women's clothing shops in the area but their items are hand selected and super cute. The customer service is great! What makes it worth it to me to maybe pay a bit more is the fact the girls are always helpful, will give you suggestions if you ask and bring you other pieces if needed! And then they added a shoe store with the cutest shoes at great prices! Check them out.

Nicole and her mom are amazing! They've helped me find the cutest last-minute outfits everything…read morefrom date night dresses to vacation looks. I always get the best compliments. Love supporting this small business

Prices are affordable and they have really cute clothes! They have from party outfits to casual…read morework outfits

I had a really unpleasant experience with one of the employees here. She had black hair with a…read morebraid and was extremely rude and gave me an attitude over something so small. I put a hanger on the rack, and she immediately told me, "Go leave it in its place back there." The way she spoke to me was completely unnecessary and unprofessional. I was honestly shocked because helping customers and maintaining the store is part of the job. There are much better ways to communicate with customers without being disrespectful. I hope management addresses this because customer service should be handled with basic respect. This occurred 8/21/26 at 7pm.

Some things are a little over priced, BUUUUUUUT they have some of the best selection of must have…read morestaples. I know some of these items are available down the street at the swap meet, but when it's Wednesday and you need THAT one thing...guess what, New Star has it! Call it a convenience fee I guess. On today's visit, there was a young lady at the register. She was very nice and I had no attitude problems at all. Say whatever you want to say about this place, but whenever I need something last minute, they have it most of the time.

Stay away from this business they don't do refunds or exchanges I bought a shirt that was the wrong…read moresize went back there the next day and they said they couldn't do anything and all I wanted to do was exchange my size would rather go to target across the street than take my money here

A (new) location for me! This used to be the big lots and now converted into a Ross!…read more Plenty of parking on the lot and the store itself is big inside. My mother and I took our time browsing the store so we found a few goodies ourselves. That's the thing at these stores, you have to take your time. Also, maybe we had better luck yesterday versus other days. Nonetheless, I spent under $100 lol. Although there was only one cashier open last night, the line was handled quickly. Security was also pleasant I did not experience any negative vibes here. Great shopping experience at good deals. Open late as well.

1st time at this ross store. Definitely found some deals the store was clean and the staff was…read morenice. They have so many deals from clothes to shoes to home decor. All at Great prices. I would of loved for them to have more staff at the cashiers . There was a long line and only 1 cashier open.

Super cute boutique, stopped by cause I saw many cute outfits displayed, store is kept very clean…read moreand they were so attentive while I was shopping around!

She has so many cute pieces her store is always so clean and smells amazing. I've been here a…read morehandful of times and always find what I'm looking for and more. Support the young Latin community trying to make it!

Came here with my mom and aunt on opening day. We got there around noon and they had opened at 9am…read more The parking lot is huge, the employees were all very friendly welcoming everyone upon arriving. The place was more crowded than hell. There were kids running around playing everywhere you couldn't even walk. You could not even look through the aisles because the line was so long it wrapped around the entire store twice. People were making line blocking very aisle, it was a disaster. The store had only been open 3 hours and it looked like it had been open for a week straight without any maintenance, there was clothes and items all over the floor. I would comprar this place to Ross or maybe even one level below. Don't think I would come back.

The only redeeming features of this store are the ease of parking and the one staff member who…read moreactually acknowledged my existence and then tried to help. Otherwise, everyone who entered the store was greeted by multiple staff members as they walked in ... except me. Am I invisible? Well, I didn't think so, but when I tried to go through the register line to find an impulse item and the way was blocked by a staff member stocking shelves from a cart that he had used to block the register lane and neither moved nor acknowledged that I was even there, I started to wonder whether I really was actually invisible. Which would be a great superpower, but not helpful when you are in a store and trying to get around as well as getting help from staff. Stay away from this one.

Making My Mannequin Dreams a Reality…read more Walked past Fashion Nova and the deals pulled me in with the gravitational force of a black hole--except everything was bright, sparkly, and didn't crush me into a single point of infinite density. As a dude named Simon, I wasn't sure what to expect. But let me tell you, the sales? They'd make a grown man write a love letter to retail therapy. I came in just to browse, but with prices like these, I might just have to start a side hustle as a fashion icon. The team? Friendlier than my grandma at Christmas. Not only did they not bat an eye when I asked for jeans that could accommodate my weekend-warrior thighs, but they also pointed me towards sales so good, I felt like I should confess to a crime. "Yes, officer, I stole these deals." Shoutout to Crusts--wait, autocorrect--Crystal Lizette for assistance above and beyond. Service so spectacular, I wouldn't be surprised if she had a cape hidden under her fashionable ensemble. Each order is so spot-on, making returns is as rare as finding someone who hates puppies. And Cindi, well, she's the Michelangelo of merchandising, turning the store into the Sistine Chapel of style, and I'm just trying to be a worthy Adam with my outstretched hand (and wallet). If you're looking for a vibe, Fashion Nova's got it in spades. I came for the sales, stayed for the service, and left with the undeniable urge to strut down the sidewalk like it's my personal runway. Fashion Nova: Keeping me--and my mannequin alter-ego--in vogue without breaking the bank.

I am extremely disappointed with the level of customer service I have received. I have been…read moreattempting to update my email address, but there is no "Edit" option available in my account settings. Despite contacting customer support multiple times, I have not received any meaningful assistance or a solution to this issue. My primary concern is accessing my gift card number, which I am currently unable to retrieve due to the email issue. Unfortunately, customer support has repeatedly provided the same instructions without addressing the actual problem. As a customer, I expect clear communication, effective assistance, and a reasonable resolution to a straightforward issue. It is frustrating that something as simple as updating an email address and accessing gift card information has become such a difficult process. I would appreciate this matter being escalated to someone who can provide a practical solution and help me recover my gift card information. This experience has been disappointing and has significantly affected my confidence in the company's customer service.