Austin was on time and worked very hard to locate the leak. Unfortunately he was unsuccessful. Austin did not charge me for the work he had but and arranged for a new line to be installed at a fair price. Was very happy with Austin's professional approach to his work and would highly recommend him. read more

So we had an issue with our septic after my last post. I called a more reputable firm that just shook there head about the work previously performed by Delta. After they finished repairing Deltas work they said, "next time call us first, don't call an uneducated plumber". read more

Demetrius was amazing. He worked very hard to fix our problem with our garbage disposal. I would recommend him to anyone needing a terrific Plummer. Delta Plumbing employes some great people. read more

Tyler was professional and communicative through the whole process. excellent work, highly recommendable. read more

terrible, don't trust this company. called to make a complaint on bait and switch and no return phone call. septic pump 399.00 turned into 1200.00 read more

The technician quoted a price but charged me more the next day. Would not recommend this company to anyone. I will never use them again. Call a different plumbing company. read more

We have been Delta Plumbing Clients for quiet sometimes now and they are always professional, respectful, and informative.

Fair pricing and quality of work is excellent. Quick turn around on quotes, same day 90% of the time. read more

Did an ONLINE reservation. I live less that 10 miles from the 85 Daniel Dr. Stockbridge, GA 30281 office. They couldn't find my house. Lost my information. Educated? With what a hit to head? What a waste of a day. I had to take the day off for these idiots that drove to the wrong county? WASTED MY DAY OFF for this no show crap. Received an email of the appointment window. If you can't show up, just close the business. read more

disappointed. requestd a pump out for the advertised price of $295. instead got a quote for $1200. A clog was detected and cleared for $375, done. Still no pump out.. instead wanted to replace two t.. things for half now and remainder in two weeks? What's the difference if two weeks. I'm a senior citizen but that doesn't matter to salespeople because they only see $$ signs. read more

I called and they did come out the same day, however, they quoted me around $300 on the phone. When they called to say they were on the way they asked if it was overflowing and I explained the situation. They get here and uncover it, and tell us it will cost $1,000 because it is full and has solids. Um, septic tanks have solids and I needed it pumped and that is why it was full. Guess the $300 quote was to get them out here to upcharge me 250% of the original cost. I wish they would be a little bit more transparent with how they charge. read more

The first representative was prompt & knowledgeable. If anyone inquired, I would inform them this is a good company. The men were friendly. However, they used my water hose without asking. It was faulty. Resulting in the water being left on. I was unaware for quite some time. They took my septic concrete covers. When I told them to put them back. They said that I didn't need them. That wasn't for them to decide. I was told that I was getting a discount. When I got the receipt, i noticed that I was charged for an extra item then credited for that item. Thus the "discount". I felt taken advantage of. read more

BEWARE-THIS COMPANY PRACTICES UNETHICAL POLICIES. I would not recommend this company. They have no problem with wasting your time. I spoke with the front desk, and felt that I asked all the questions necessary. The cost to clean out my tank was supposed to be $249. I asked Lisa specifically would there be any additional charges. She stated if they saw something after they dug up the tank, they would let me know. But that the cost to clean out the tank was the $249. I agreed. When the tech got to my house, he immediately starts making statements about potentially needing upgrades. I explained to him that I only needed my tank cleaned out. The tech begins poking the grass, saying the drain field was bad. I explained to him that I knew the ground was wet, and that I only needed my tank cleaned. He continues to put together a quote, despite me stating, several times, I only wanted my tank cleaned. The tech shows me a quote of $1500, which included some products from their company. I declined, for the 3rd time. He proceeded to tell me he could not clean the tank if I did not accept the other services. In my opinion, this company takes advantage of people in need. I allowed them to clean my tank in 2021 and they did the same thing. They quoted me a price over the phone. When they arrived up-charged me to $2300, stating the same thing this tech tried to sell me on. At the time I was in dire need of help and didn't know much about septic tanks. This time I wasn't as naïve. This company tries to instill scare tactics up sell you. This, to me, is unethical. Please note, the tech NEVER opened the tank. He quoted me everything from looking at my grass and poking at the dirt. Beware and don't waste your time. Also, the staff (Evelyn) tried to use the recorded call as proof of what was said. HAHA!! Ironically the recording had her stating that "once he dug up the tank," he would give me a quote on any additional work that may need to be done. Again, he never even looked at the tank. Which lets me know they are being scammy. BEWARE-THIS COMPANY PRACTICES UNETHICAL POLICIES. read more

Today, Dylan Crozier spoke with me and my husband, in our backyard, about pumping our septic tank that had been put in 3 years ago. The Company gave us an estimate of $199, but after they allegedly, "inspected" the job, the cost rose exponentially to well over $8,000!!! Dylan said that unless we got the extra work done, that would include pulling a permit, they couldn't pump the tank, although, that's what we contacted them for. We, immediately, went to the County Office and after talking with staff, were advised to find another contractor because we had already been inspected when our 1,000 gallon tank was installed and they had no concerns about our soil, the cement drain field, or the age of our home, 50+ years. It appears as though the Delta "Educated Plumber" Dylan, was trying to dupe/sucker us into going way over our budget and into debt. CAUTION: Avoid con artists at all costs! Dylan, like many other salesmen, have no conscience when it comes to gouging seniors, especially, if they're Black. And, of course, they present themselves as professionals with a big grin and a sincere demeanor. It's all a facade. AARP members and seniors everywhere, BEWARE OF WOLVES IN SHEEP's CLOTHING! read more

They are a company from hell. They exist to torment you. Their phone service is even worse, if you can believe that. If you get through, they'll hang up on you if your call is for a complaint. Sad to say, Home Depot uses them for various installations. Stay far away from this outfit. They will also try to 'con' you to buy what you really don't need. I called them from Home Depot at their Customer Service area and they hung up on the Customer Service agent at Home Depot. I called Home Depot and advised them to discontinue having them as a vendor for them. I was told they would move on it. Still, you never know. Stay away, stay away, stay away! If I could hit 5 zeros for their company, I'd hit it. i see they tried to 'take another customer for a ride of $8,000.00 from an original estimate of $199.00. AMAZING! read more

Not only did they answer the phone when I called they had someone sent out within an hour. The technician was very professional and had awesome customer service! He was fast too which I loved. I will suggest them to all my friends and family and if I ever need plumbing help again I am definitely calling them. Signed-Very Pleased Customer read more

no stars. don't waste your time or money with this company!! i called on 4/23 to make an appt. to install a toilet and vanity. the appt was set for 4/25 from 2-5. i received an email confirming this appt. i called on 4/25 at 4:58 to see where they were. i spoke with ashley and she couldn't locate my information. finally, she found it and said the appt was for 4/28. i told her that was incorrect and i had my confirmation. she said she needed to call the tech and call me back. she called me back and said that the tech(brandon) tried to call me earlier and didn't get a response so he rescheduled my appt. i told her i didn't get a call from him, nor did i get any information regarding a new appt. she tried to say i was lying because they record all calls. i asked her to let me hear it and she got nasty. i told her to cancel the appt and hung up. this company needs to educate themselves on how to provide better customer service. read more

We called Delta because the had an ad special in the county circular for maintenance septic pumping. I made an appointment and called the day of and confirmed the appointment and the quoted price. The fellows they sent were fine, but they had not turned a single spade of dirt to expose the access before they told me my tank required expensive and extensive modifications before pumping. I said pump it for the quoted price and told them they weren't getting thousands of dollars from us today. They refused to pump it at the agreed quote and I told them to get off the property. Watch out! They are bait and switch artists trying to defraud and upsell the elderly. read more

We had a multi-part sewage issue that was ongoing for several months (May to October) in our house. The first couple of visits were promising. Chris Harvey I believe was the most helpful along with the very last two young guys that visited. I believe overall we had at least 5 visits. Not every visit was productive, some were redundant. So, we had sewage backing up the ground floor bathroom sink. After blasting the pipes and finding the septic tank, Turned out that there was a root growing in the side of the main sewage line, but not to the point of blocking the line. It was blasted, then clear for the vast majority. It should have worked. I should mention to figure out that issue up to that point alone took several visits. At several points in this debacle we were sure that the floors needed to be busted up and the main line changed, but ultimately that did not need to happen. It was absolute madness because one group would visit, try to diagnose the issue, go on the roof and camera the line. I would be the only one relaying the rundown from one visit of delta guys to the next. They do not keep a RECORD, from what I could tell, of what one plumber does or discovers to relay to the next guy that comes, should your issue not be resolved on the first visit or service need to be revised. (Continued in screenshots.) read more

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Had them come out to fix an issue before I put my house on the market. They came out and quoted me a pretty high price, but since it involves specialized parts I couldn't readily get at Lowe's I said sure. They came out again to do the work, said they had to order different parts and it would be 3 days. 2 weeks later haven't heard a thing. Called and the lady sounded very helpful and said she'd call back the following day. 3 days later and nothing. I call, someone picks up, doesn't say anything, then hangs up. Now I'm inconvenienced since my house is on the market and I have to schedule around showings. If you don't want my money then just tell me next time. Update: they finally came and fixed it by about a month and some change after it was supposed to. Terrible price but I just paid it. First and last time I'll be a customer for them. I'd suggest you look elsewhere. read more

Had a leaking expansion tank in my garage and called Delta the next morning. The woman answering the phones collected my info around 8am and Scott came to my house around 11am. I was informed the tank was old and rusted and needed to be replaced. The quote was a little high according to my dad but it needed to be done. Scott left and returned to my home in an hour and only took 30 minutes to replace it. He was very professional, knowledgeable and informative. I'd recommend this company to anyone. read more

Second time using Delta Plumbing. Both experiences have been very professional and the techs fantastic.. Repairs are done within my budget and quickly. Highly recommended. read more

Brandon S was great. Our toilet bowl was leaking and a vent problem was suspected. Brandon and his helper were industrious in searching for the problem and inspected our vent system and hopefully eliminated the vent as the reason for the malfunction. We paid Delta in full. Unfortunately THE PROBLEM WAS NOT FIXED so I can't give 5 stars. Next time before I pay $ 500.00. I want the problem FIXED. read more

While I appreciate the initial customer service & responsiveness, the follow-up was horrible. The technicians hit my data line around noon on a Friday, and I didn't discover it until I got home around 3 pm. Needless to say, I was left with no tv or internet with an expected repair data/time from my internet provider of Monday between 8-12 noon which meant I'd have to take off work. Fortunately I woke up early and was able to get a Saturday repair but no one from Delta ever even called to follow up, and on top of it, after they made my "repair" I was told I still have a leak so I guess I paid them for a repair but since I still have a leak, who knows?? They we're the ones who told me where my leak was. All I can say is, be careful. read more

I was scheduled for a toilet repair on 9/28/2021 between hours of 8a-12 noon. I got up at 8a and patiently awaited their arrival. They NEVER showed up. Called scheduling to see what happened. Spoke with a young lady who was stern and not friendly. She even stated they could not come in the afternoon. Also told me Tues & Wed were booked up and could not tell me when they might be available. Very UNSATISFACTORY! Gave this company a very positive review back in July 2021 on previous service call. WILL NOT use them again. As a senior citizen (74yoa) and Vietnam Veteran, very disappointed with Delta Plumbing! read more

Long story short. I had got rescheduled 3 times due to over booking not available to come out tanks were full and weather. Did not use them for service because they didn't have time to come service me. read more

Chris was was very knowledgeable. He explained in detail how the septic system work. He explained the work that need to be done to keep the septic running for many years to come. They respond quickly to the call. They came the same day and got the job done on the same day. read more

Called out to repair a leaking faucet and to replace side sprayer. Was told I needed a new faucet. Have me a 50 dollar discount because I never used them and after that the estimate was 649 dollars. If I furnish the new faucet the labor still was over 400 dollars. Called another plumber and they installed it for 150 dollars. I furnish the new faucet. read more

DO NOT EVER EVEN THINK OF USING THIS COMPANY. A complete rip off. I was out of the country, my property manager said that the sewer line was backing up. I have been around septic tanks my entire life. They came out and convinced my property manager that the tank itself had an issue with a 3k bill. A septic tank is a flipping giant water bottle..I told them that about 63 times......... THEY MISSED THAT THERE WAS A THREE FOOT BROKEN PIPE .... CHARGED ME $3,000 FOR ABSOLUTELY NOTHING TO DO WITH THE SEPTIC TANK.... $50 worth of labour and parts would have solved the problem with 1 hour of hand shoveling - throw in an extra $25 for that.... I AM SICK TO MY STOMACH. Disgusted doesn't come close. read more

Professional, friendly, and most important honest,, I wished I would of called them first when my plumbing issues started, would of saved me a lot of money. I just wanna say thank y'all so much for everything y'all have done I really appreciate it and it's a big weight off my shoulders read more

I contacted Delta with an urgent septic issue. They were prompt, courteous, professional and informative. The only complaint and it's major, is that during the servicing of my septic tank, they cut my internet cable with AT&T and assured me that someone would be out that evening or first thing in the morning, however when I reached out to AT&T to confirm, I was advised that my order was for the following Monday between 10-12. Well, I work from home and my children have virtual learning. This compromises my employment and income and interferes with the children's attendance. I was extremely disappointed to learn that what I was advised was not true. Aside from the internet issue(which is huge), the service is excellent even though I paid a lot more than I expected. read more

I wanted to come on here to give a review on this company since the reviews are up and down. To be start toward they came when we called. They showed up on time. The came and found our leak that we couldn't find. They talked through what was needed with no pressure to buy and we called them back to repair. Again, they showed up on time and fixed the leak and both people that came were educated and skilled. Please don't judge us by the pictures, our house went through a water leak! read more

Michael and his crew did an outstanding job in servicing our septic system. He noticed some subtle signs of baffle deterioration and recommended replacement. The work was performed accurately, professionally and at a reasonable price. I will certainly return to Delta Plumbing for my next periodic service. Thank you! read more

Can't voice any complaints here. Saw what the trouble was. Explained, what the problem was, and how it would be repaired. Fixed the problem, within a timely matter. read more

Bait and switch on their $149 septic pumping fee. It will never ever cost you $149. Stay away from this shady company.

I have used this company a few times before, and each time I was impressed the experience and professionalism I experienced. They patiently explained what was going on and what all of my options were. The work has always held up, and they have never failed to get the job done quickly. read more

Delta Plumbing is busy for a reason. They give good and fair prices and explain what is wrong so that you can make an informed decision. Nathan serviced me this time and he did a very good job. I have used them before and have never had a major problem. read more

This is my first time using Delta Plumbing and I was happy with everything except the price. But that's how it is when you need a professional plumber. Anthony was very professional and kept me informed every step of the way. I have a lot of work going on and this is the first time (since I started getting work this time) that I didn't feel like I was being dismissed because I'm a single woman. He was very neat and gave me tips for my next steps. If I have have any future problems (God, please, no!!!) I will call them. read more

FALSE ADVERTISING with no fine print even. They put out a flyer that says $149 to pump tank. Two females at the office confirmed the $149 pump and a $35 dump fee. Appointment was made. He came out and dug to open the cap then stated it would be $600 to pump. But we have a coupon and confirmation from the office. He said nope $600. Well nope we ain't paying you. He then said it would be $125 because he dug and opened it. We won't pay $125, we will pay what was advertised for a pump. The guy left. We called the office. A man claiming he was the owner said he's always false advertised and that's what the industry does as well and that the girls in the office don't know anything. Ok then. There is an honest septic company out there somewhere and we will find it. Delta Plumbing is NOT. UPDATE Found an honest price conscious professional company. AAA Septic Services Lake Dr Snellville. Awesome guys. Knowledgeable. read more

Scott did an exceptional job installing my dishwasher and faucet. He was very knowledgeable and completed the work expeditiously, It took less than two hours. He seems to care about doing a great job. The next time a need a plumber I will definitely call on Delta Plumbing and ask for Scott. read more