After reviewing several apartment complexes I was very pleased to find Hillcrest View Apartments in…read moreAntioch. I really like the area it is located in. It is tucked in with residential homes and still with in minutes of shopping and restaurants. Staff in office are very nice and approachable. Nicely landscaped and quiet. Great little doggie park too.

Safe and quiet gated community. Leasing office ladies are awesome. Any issues resolved promptly…read more Loved my experience here.

It took sometime but was worth the wait ! My apartment is beautiful and the lease agent was Niche…read moreWilliams! Niche was great ,gave me all information i need ! She was very professional at all times ! I've been to many places looking for apt but because she answer all my questions told me exactly how long and when to but my notice inn was so helpful and everything she said was exactly how it happened! These apartments are 20 years old and very nice! When they say apartment homes these are ! Thank you Niche for all your help!

I came to visit the apartments a bit ago and Niche Williams was the one to help me out from the…read moretour to getting me started with applying. Let me say she was super helpful and very welcoming. Highly recommend her and the apartments themselves. Beautiful apartment and amazing staff! 10/10

If I can leave no stars I would WORSE place to ever live at . Management sucks Irene and Alejandro…read moreare rude people . Do not pay a deposit to move in here because Irene and Alejandro will make sure you don't get it back !! Irene will harass you the whole time living there super uncomfortable place to live . Laundry mat sucks nothing works smells so bad the water smells like sewer rent is ridiculous high for the tiny apartments and your rent just keeps going up and up . No parking at all . People doing drugs in the parking lot people sleep in their cars high all night ridiculous!! Do not move in here

I just currently moved out of this complex after living there for a little over a year and had the…read morebest experience there, I will miss it. The leasing manager and maintenance are so kind and helpful and it's overall a great, quiet community so close to the downtown bars and restaurants. I would definitely recommend for those in search of new home, thank you parkside!

I contacted Crossroads for a tour of the property to possibly move into. Had a friend years ago who…read morelived here and always loved it here. I was greeted by Ashley the office manager and she has the best customer service skills I've ever encountered. Someone who knows what she's talking about and actually loves her job. My youngest son who is autistic came on the tour and he was actually the one who picked our place. There was two units available an upstairs which was chosen by my son and a downstairs unit which I actually wanted. Ashley made the whole tour enjoyable and made it feel like we were home. It's very peaceful, clean, well kept up. We just moved in, in August and already feel like we've been at home for a while now. The neighbors are so kind. If you're looking for a place to call home please check out Crossroads. You won't be disappointed! Ashley and Lynn are both a joy to chat with. FYI I feel Ashley should get a raise

We will be signing our lease again with Crossroads because we really love our management and…read moremaintenance. Lynn in the office is great at communication and staying on top of everything and Roberto with maintenance always does an amazing job. Although I wish the gate was fully around the community for better protection, I enjoy living in the complex. It is always well maintained even with fur babies around. And I LOVE using the outside grills and pool area!

This place is infested with roaches. I had to have my apartment sprayed twice and I had no…read morecompensation for it. I had to take off time from work to do this because I could not find anyone to watch my dog while my unit was getting bug bombed. Management told me "noted from the pest provider said there were signs of low activity" uhhh there shouldn't be ANY sign of roaches in my unit. How is this okay? Also, the side gates do not work, the main gate entrance is always open while the exit is closed. When my lease was over they raised my rent an extra $170 a month to stay another year, what a joke. Safe to say I did not renew my lease here after one year. On to the next

Can someone tell me what is concession recurring? I am paying 350.00 dollars every month living…read morehere. Also do we have solar here ? I don't see it anywhere but I am also paying for that too.

Faith was amazing! Such a big help! first time touring a townhome felt nervous at first but she…read moremade us feel very welcomed. She was very helpful and thorough. She answered all questions and concerns we had to make this place that more special for us! very nice overall experience!

I don't leave review but the office lady I think her name is to be Diana the heavy one was so rude…read moreto my children. I don't know who to report her to but she yelled at my children to sit down and called us Muslim under her breath walking us out of the office quickly and she said if we can't afford it there are other places on leland in front of other people. She doesn't know how much money we even have. We have already experienced racism before but I didn't think the office would be that way to other human beings.won't be viewing here anything here.

Rude front staff & during tour. I felt as if I was bothering her and she was extremely unfriendly…read morehuffing and puffing under her breath as I asked questions about the compound and unit. This would not be a place I'd like to call home unfortunately

Disappointing experience. Just learned previous phone calls and emails being ignored by…read morestaff/manager, regarding update on a holding fee refund. This has been ongoing for over a month, when told refund would be given back in two weeks. Attempted to apply for an apartment that was shown to us, was told the process takes 3 weeks for third party to even review the application. Paid the holding fee, when trying to complete the application I could no longer fully submit it because the "apartment was already taken" ?? (a whole other issue) Now a month later still waiting for refund or at least an update. Called again, only to be given a corporate number.

I have live in this apartment for almost a year, the start of Feb. When I went on the tour they…read moreonly show you the front of the apartment complex where it's keep neat and clean, new tanbark and the flowers and grass are taken care of. Then you go in the back of the apartment it's a total different story, trash everywhere, the dumpsters looks like you could really get a disease if you stay in there too long. Really you better have all your shots before you enter. When I first moved in my car was egged and so was the entry door area of the apartment, I called management and they told me I should have called the police when It happen, I then told them that it's their property they should call the police. It ends up being kids who did it. The secerity and dispatch do not relay any complaints or what happens at night to the office. So when you go in there to talk about it they have no idea what is going on. A few days ago someone broke a piece of cement on the side walk by my door and no one ever cleaned it up. The walls are paper then, I can hear my upstairs nabers turn in their bed at night if they are not blasting there ghetto music at night, security told me I have to deal with it, I guess that is there way of saying I don't deserve to be respected or live a decent life style. Because they can blast that till ten at night. They won't do anything. The people who blast their car music in the middle of the night have no regard for the other people who live around there. Or they just expect them to be ghetto like they are. There were two brakes in, one the guy was in the bath tub and they broke into his apartment and the other the apartment was broken into. I have heard of kids getting jumped. I have seen children allowed to run the apartment complex. I have seen drugs being sold in the parking lot. And you can smell weed when you walk to the office. I saw someone break into a mail box. The gate is always broken and people would drop off stolen cars in the back parking lot. You pay for the gate and it never works. You don't feel safe there and are always checking the door lock. If you are ghetto and have and expect people not to respect you move in. You will fit in perfectly!!!!

This apartments are horrible! Horrible!!! they scam people out of their money, do not live there!…read moreDumpster areas are always dirty and filthy trash out side every where!, people have animals that am sure the office is aware but don't say anything poop every where, people that live there break into others people cars!, people that don't live there come and park there even blocking your own parking spot and sometimes they even park in your spot!! You call the office for anything they say they will fix what ever issue you have and they never do!!. some times they don't even answer the phone!! Or respond to your emails!! I know someone there that lives there for years and that person says it's gotten really bad they will literally rent to anyone, even if they know some is just gonna come and co sign for you so you can get the place.. you pay for sewer, garbage, water separate plus you still have to pay for your own pg&e separately... there hot and cold water don't work sometimes you won't get hot water.. they need to fix their sewer pipes there a bad smell coming from the sinks... your neighbors smoke weed inside their apartments and the smell comes into your apartment you tell the office and the office don't do nothing about it... literally the office always has an excuse or they will just tell you what you wanna hear so you stop complaining about it but won't fix the issue

Leasing woman has no idea what she has available and needs more training...hard to deal with these…read moreunprofessional people. The ads sayt one thing and then when you check availability, iut's another..sorry Pick another place

Apartments are spacious & clean in secured area…read more Marina was very helpful and responsive through my application process. She is very professional and I have to say a joy to speak with

I went to the office on Tuesday, December 16 about 2PM with my god daughter. I told her about my…read moredilemma on the previous Tuesday, December 9th. She talked with several of the staff None had a solution. The manager was summoned and my god daughter was asked to wait for the manager to return because she would get clarification as to why my fob is not working. I personally know there are 2 people that have fully working fobs. I was finally given the after hours phone number to the security if I came in after the doors were closed. STILL NO RESOLUTION FOR MY NON WORKING FOB. The manager in my opinion came in with a very defensive demeanor. She turned and asked me what can she help me with because she could not talk with my god daughter because she was not on the lease. I walked away. They talked. I have no idea what they talked about because I refused to listen. If I could rate 0 I would.

After getting off the phone with a representative and learning you're not able to tour their…read moreapartments I decided to leave this review. Now that I'm here I'm not surprised by their already low rating. As a former South Bay resident, this is a very peculiar practice to not allow future tenants to check out the property. I was told all the units are occupied but when I said "you have 100% occupancy?" That was statement was quickly retracted. Oh well.