Frontier is terrible and I wish I hadn't used this airline as my flight to and from Tampa in March…read more2025. But I did, and they better thank me for their two stars. My entire group of friends booked Frontier for our flight to Tampa so I reluctantly did too. I have a traumatic history with Frontier as they canceled my flight 4 years ago to Phoenix last minute and I missed a friend's Bachelorette party. Then they made me through heck to get my money back! They nickel and dime EVERYTHING and they give nothing out for free, not even an in-flight snack or soft drinks! You even have to pay for your CARRY-ON!! And you better not be an ounce over 40 pounds on your checked bag or you'll get charged a hefty oversized fee. Fortunately, my suitcase was less than 30 pounds but my friend had to stuff some stuff in my bag since hers was 1 pound over and they were going to charge her! As for the flight itself, we left late because they apparently miscounted the number of passengers on their books. I wasn't expecting in-flight entertainment but at least put in outlets to charge devices so we can watch our own entertainment! The take off was so bumpy and I got so queezy that I nearly cried. And some might be happy about this, but I was disappointed to see that the seats did not have the ability to lean back a bit. I am giving Frontier two stars instead of just one because I feel sorry for the staff as they seem worn out but still are kind. And I didn't die on my flight, so that's a plus!

Horrible experience. We were waiting at the gate with no flight info on the screen, people were…read moreconfused if they were at the right gate, and some people even left due to confusion. Next our flight was delayed by 4 hours with almost no communication of why ir what was happening. Then, even though we were eligible for meal vouchers, come to find out the manager of Frontier for this gate was not issuing vouchers because instead of working they were boarding a flight themselves! So disappointing that a major company is so unorganized.

We read many bad reviews on Spirit but our experiences on the round trip was great…read more Easy check in, aircrafts and seats are new and clean. Flights were on time. The pilots are with great humor and staffs were helpful. I truly hope Spirit will keep up with the timeline and services that it have given us. I will not hesitate to use Spirit again.

Early arrival at airport for early flight. Once onboard was informed the plane had issues that were…read morebeing addressed. Then was informed that the part needed replacement and would take two hours. Delay Delayed. At noon informed a secondary plane was coming from another state with arrival 3:30 at 3:36 was informed plane was in the air. Now there is another delay due to a storm. 12 hours at the airport. My birthday celebration is going from excitement to disappointment. Mother Nature is uncontrollable but everyone must be involved in making solutions to problems. There seems to be lack of communication and problem solving.

A decent airport! I'm a bit spoiled with my experience at Hartsfield but through my travels, I'm…read morealways interested in checking out new airports. CLE was pretty straight forward. When I initially landed it was a quick walk from my gate to baggage claim, an area that was much quieter and barren than expected. I loved that the Rock & Roll Hall of Fame store was one of the first things I saw, honoring legendary artists with their faces and names adorned on t-shirts and guitar picks. The huge Cleveland sign at arrivals was also a sight to see. When it was time for me to return to Atlanta, I was concerned about the lines as TSA was still going unpaid. I was assured that I shouldn't worry, especially because I have precheck. But because of who I am as a person, I'm always early to the airport. I enjoy the airport! So when I arrived early and literally got through the line in FOUR minutes, I just had to laugh, lol. The restaurant options are a bit more limited than one would hope, but there are some options. Vino Volo was the best place in that bad boy so be sure to stop in for a glass of wine or a bite to eat! The airport itself was quite clean but the bathrooms were a little disappointing as many public restrooms can be. I still haven't learned to bring my own good toilet paper while traveling. But employees were kind, the place wasn't incredibly busy, there were electric ports available and the wifi worked - what more could you ask for?

After perishing many a time at LAX and the very few times I've been to NY, you would think that…read morehigher concentration cities with a greater population density would have worse airports? You might be right in that sense. Driving to or picking someone up at LAX is a blood pact with them and it can get chaotic, but the abysmal times that I was forced to live in Ohio and had to fly in and out of CLE airport were hands down some of the worst times of my life. It was never super crowded per se but how I was treated by staff and other customers was appalling. I had comments made about my race and being incorrectly identified as being Chinese and rude (not only here but my entire stay in this state, but that's a story for a different day) and I had a tiny carry on luggage that they argued had to be checked in while I saw lily skinned families behind me get to carry everything with them. It ended up being a rare ichiban kuji Nameko saibai luggage that you can only get through lottery in Japan and that I got secondhand. You can't find it anymore and the bottom part ended up being broken and they never found the missing piece. I'd avoid this airport and actually the entire state like the plague if I had to have a say in it.

Well - it's not their fault - but I ended up in the middle seat - YES - the DREADED MIDDLE SEAT!…read more Thankfully just a short leg from CLE TO ORD!!! I'm so glad I didn't drink anything before I got on this flight. I'm glad I didn't realize it until I had boarded - otherwise I woke have been temped to snag the $180 first class upgrade I had spied earlier in the day when I hurriedly took a peak when I checked in. Did I mention I hurriedly looked!?! Obviously I so hurried looked that I forgot to check my actual seat instead of the upgrade option!?!?!? wha!!!???? Thankfully the service was excellent and efficient and friendly boarding and the team on this flight were/are quite professional. Some poor girl at the front the "cabin class" bulkhead spilled a whole frothy iced coffee drink - and the flight attendant got on her hands and knees and cleaned that whole mess up while the poor girl stood there mortified! I would have cleaned it up myself if it had been me - but maybe they wouldn't let her? Regardless the flight attendant earned her keep before we ever took off for this leg! Thanks United for a great customer service experience even if the "big guy" got stuck in the middle!!!!

I will never fly United again. My package was supposed to have "extra leg room". Thinking that I…read morehad extra leg room, I took the window seat which I never do because I'm claustrophobic. This is the most cramped fkn seats that I have ever experienced in my 56 years! Your packages are a scam and just another way to screw the CUSTOMER!!! Fk you United, you're crooked GARBAGE!!!

**This review is for SWA in general.**…read more Honestly, tend to get upset when my wife plans our trips on Southwest Airlines -- only because it usually means we have an extra stop or two. Still, my experience on this airline has mostly been phenomenal. Except for one dude who recently asked my 80-something-year-old dad "Is it an emergency?" when he was going to the restroom on our decent, I have never experienced anything negative here. I believe that is a training issue, and I let the kid know on the way out that he needed to do better. (His response: "I'm just doing my job." My response: "There's an elderly man going to the bathroom and you want to know whether it is an emergency? Does the guy need to wet his pants? Further, are you saying that I can get up during a decent so long as I classify it as an 'emergency?'" At that point, a co-worker politely jumped in and said "He's doing his job, Sir." Shame on me for emphasizing a recent negative, when the majority of my travels have been extremely positive. This is a fine airline.

So far I've never had a delay, cancellation when flying Southwest. The B gate gets full but it…read moredoesn't feel cramped. They're celebrating their 54 years this week.

We have a horrible problem with FlexJet planes out of Torrance Airport, causing unprecedented…read morenoise. Most recently FlexJet LXJ405 early on a weekend. They bhave not respoonded to complaints or inquiries.WHOEVER IS RESPONSIBLE AT FLEXJET for causing intentional noise over Redondo Beach, Torrance, and Palos Verdes residents needs to stop now! You are destroying our quality of life. Consider this FAIR WARNING!

You purchase a share of a new jet and you only get to fly 10 years or old jets. yes, they have been…read morerefurbished but still very used. I spend over $20,000 a month and a deposit of over $700,000. Not sure I would purchase a share next time.

Need to plan your honeymoon or next family vacation? Headed out of the country for a cruise or…read moreresort? Before you get ahead of yourself and try to do everything on your own online, call Phyllis. I didn't think that I needed a travel agent these days (I mean the internet and trip advisor were all I needed, right?), but I was totally wrong. My sister and I couldn't decide on a Caribbean location for our resort trip, so Phyllis sat with us and gave us her first hand experience of all the different islands and their strengths and weaknesses. This woman has been everywhere and her knowledge and experience is super helpful. She ended up booking us a great off season deal at a 5 star all inclusive in Jamaica. It was beautiful, relaxing, and the food was amazing and authentic. And when we were stuck in the Jamaican airport on the way home because our plane was grounded in Charlotte with technical difficulties, all of our fellow passengers had to stand in these horribly long lines in the sweltering heat (no a/c in the airport concourse) while with a call to Phyllis, she got us rebooked on a flight, first class, and in the meantime we whiles away the wait with our passes to the members only lounge in the airport she recommended we spring for. She really saved us. So of course we've gone back to her for our family trip to Aruba, and my sisters trip to Mexico. Really, you can't go wrong with Phyllis, and when things do unexpectedly go wrong on your trip, she is there for you.

Right here on concourse C…read more This airline is one I haven't flown much but the planes are top notch and when I've used them they are always friendly and professional and I feel a little cool when I fly jet blue! It's not moral but in a good way and I think it's rad!

Consistent flight delays. What is worse is no update from the gate staff. Knowing the why is…read morepretty nice. Secondly when did they stop allowing active military the ability to board early. Not a huge deal just a nice perk that just about every airline does. Not sure why I am leaving this. Won't do any good.