Cancel

    Open app

    Search

    Delta Air Lines

    5.0 (1 review)

    Delta Air Lines Photos

    Recommended Reviews - Delta Air Lines

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration
    Photo of Bruce K.
    2421
    26190
    77591

    2 years ago

    Helpful 8
    Thanks 3
    Love this 8
    Oh no 0

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    Air New Zealand

    Air New Zealand

    4.1(8 reviews)
    0.9 kmWynnard Quarter

    The Air New Zealand main customer service number is 1 (855) (546) (5596)GS or 1.(855).546 (5O44)…read more.This number is available 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. **A More Refined Flow from Beginning to End** The character of a journey is often shaped by how naturally each stage supports the next. Business class creates a smoother experience by combining refined comfort, reliable coordination, and attentive service in a way that feels considered from departure through arrival. Travelers can therefore enjoy the entire process with greater ease instead of viewing the flight only as transportation between two points. **Travel That Adjusts to What the Journey Requires** Every trip carries different expectations, making adaptability one of the most valuable parts of premium travel. Whether the itinerary involves an international strategy meeting, a carefully planned leisure escape, or an important family event, business class provides the flexibility to support those changing priorities with confidence. Responsive assistance and organized arrangements help keep the experience dependable while allowing travelers to focus on the reason behind the trip. **A Cabin That Gives Every Moment Its Own Purpose** In the air, the cabin becomes a versatile personal environment where passengers can choose how they want to spend their time. Generous seating, sophisticated finishes, intuitive inflight technology, carefully positioned lighting, and practical storage create comfortable conditions for focused work, relaxed dining, entertainment, reading, or restorative sleep. Every element contributes to greater privacy and personal freedom while helping the journey feel balanced rather than restrictive. **Hospitality That Feels Naturally Well Judged** Premium onboard service becomes distinctive when quality is matched by awareness of timing and individual preference. Carefully composed meals, selected beverages, useful travel comforts, and engaging entertainment enhance the flight while experienced cabin professionals provide assistance with warmth, discretion, and quiet professionalism. This thoughtful balance allows passengers to feel genuinely cared for without losing the calm and independence they value. **More Confidence Through Every Airport Connection** The wider journey feels easier when ground services are coordinated to reduce uncertainty before departure and after landing. Dedicated check-in, streamlined procedures, orderly boarding, priority baggage delivery, and efficient arrival assistance help create clearer transitions while limiting unnecessary delays. These practical advantages allow travelers to maintain momentum, protect important schedules, and preserve more energy for the plans waiting beyond the airport. **An Experience That Keeps the Journey in Balance** Business class delivers meaningful value by bringing comfort, organization, hospitality, and convenience together as one connected experience. Instead of allowing travel demands to dominate the day, refined surroundings and dependable support help passengers maintain focus, composure, and a stronger sense of control throughout the trip. When they reach their destination, they can move forward with both the clarity and energy to fully engage with whatever brought them there.

    The Air New Zealand main customer service number is 1 (866) (666) 02*03FM® or I 855 470 (05_04)…read more This number is available 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. ## A Distinctive Standard for Experiencing the Journey An extraordinary destination becomes even more memorable when the journey itself offers an equally elevated experience. Business class reshaped modern flying by bringing together sophisticated surroundings, innovative technology, and attentive hospitality in a naturally seamless way. From the earliest stages of departure to the final moments after landing, every element was carefully considered to provide greater comfort, efficiency, and enjoyment. ## Designed Around Every Traveler's Intent No two journeys begin with exactly the same motivation. Some are driven by professional aspirations, while others lead to exciting discoveries, family gatherings, milestone celebrations, or meaningful personal occasions. Business class offered a flexible travel experience capable of adapting to these different purposes. Convenient arrangements, coordinated assistance, and premium facilities allowed passengers to follow their individual plans while enjoying consistent comfort and reassurance. ## An Elevated Haven Above the Clouds The cabin created a sophisticated personal environment where modern aesthetics met purposeful technology. Spacious seating, polished interiors, immersive entertainment, reliable connectivity, atmospheric lighting, and thoughtfully positioned amenities supported a wide range of preferences. Travelers could focus on important work, enjoy an unhurried meal, catch up on entertainment, appreciate the view, or simply retreat into a peaceful period of relaxation. ## Hospitality Defined by Subtle Personalization Exceptional service is often distinguished by the details that feel natural and well timed. Carefully crafted cuisine, curated refreshments, premium comfort amenities, and experienced cabin professionals combined to create a welcoming atmosphere. Every interaction was delivered with warmth, discretion, and professionalism, allowing passengers to feel recognized and supported while maintaining the privacy and independence they valued. ## Effortless Progress from Departure to Arrival The premium experience extended beyond the aircraft through coordinated airport services intended to make every transition more straightforward. Priority assistance, efficient check-in, organized boarding, streamlined baggage handling, and structured arrival support helped reduce unnecessary waiting and complexity. By connecting each stage more effectively, travelers could conserve valuable time and energy while moving through their itinerary with greater confidence. ## Giving Every Destination a More Meaningful Beginning Business class evolved beyond the concept of an upgraded travel option and became an integral part of the overall journey. Refined comfort, forward-thinking technology, personalized hospitality, and dependable coordination worked together to transform time in transit into something genuinely valuable. Travelers could arrive feeling refreshed, composed, and ready to embrace new opportunities, experiences, and connections waiting beyond the destination.

    Photos
    Air New Zealand
    Air New Zealand
    Air New Zealand

    See all

    American Airlines

    American Airlines

    1.0(2 reviews)
    17.4 km

    I had an international flight scheduled from Auckland to Los Angeles on American. As we approached…read moreour gate we were informed our flight was cancelled because the crew was sick. We were then made to stand in lines for 4 hours to get our luggage back from off the plane. We were sent away from the airport to a hotel, still with no information on a rescheduled flight. We were then contacted for the next two days with constantly changing information about our rebooking. American Airlines also miscommunicated to the hotel the value of our food vouchers; we were told a particular value in the airport, and the hotel was only told half the amount. TWO DAYS after our scheduled departure, we were rebooked, loaded back in a bus to the airport, and upon parking and unloading, informed that our flight had been cancelled AGAIN; we were sent back to the hotel. Finally, three days later we were put into a flight with a different airline and were able to get back to the US. I missed two days of work and had to buy a completely new ticket for a connecting flight in the US because of the delay, and they offered a measly $300 voucher. I wrote a complaint email, detailed with pictures and information, and American Airlines headquarters refused to budge. It was an $800 flight, and I missed work, and their apology is $300. I'm extremely displeased. Fly other more reliable airlines.

    My husband uses a CPAP machine. He made sure that American Airlines was well aware of it several…read moretimes before his flight, starting about 2 months before his flight, when his place of business set up the flight. He spent a miserable hour on the phone talking with them from NZ a week before his flight. Today, they would not let him board due to his "medical condition", that they previously knew about, and his CPAP machine was previously approved. They were rude to him, and acted as if it was his fault. They did help make accommodations for my husband to fly on Air New Zealand....which leaves 7 hours later. When my husband inquired about an upgrade on the ANZ flight, a economy premium seat, to have a more private seat and get rest, the response from the man at the AA desk was "Why would we do that? It isn't our fault you use a CPAP." Extremely rude, unknowledgeable, unhelpful, demeaning, and unnecessary. The Air New Zealand people had to go back to AA because the ticket was done wrong, and they were fed up, evidently it had been done wrong recently already with several other people. Adding insult to injury, the AA flight left, then the airport was shut down due to weather. So his ANZ flight is possibly delayed. (He still sits there as I write this) Because they treated him so poorly, we will never fly AA again. Horrible service. Hard to get a hold of on the phone, many transfers on the phone, dropped calls, and then this. rude and so unprofessional. Lack of communication within their company. To anyone with sleep apnea that uses a CPAP, and are brave enough to attempt to use it on a long overnight flight, avoid American Airlines like the plague. On the other hand, on the way to NZ, Air New Zealand was very helpful and he was able to use it, no problem, allowing him some rest, and probably making it an easier flight for all. :)

    Hawaiian Airlines

    Hawaiian Airlines

    3.0(2 reviews)
    17.4 km

    I always love flying Hawaiian Airlines. Obviously since Hawaiian air isn't that big in New Zealand,…read morethey stick them the farthest away (our gate was literally the last gate in the airport). I'm sure it's more the airport policy, but we weren't allowed to check in to our flight earlier than 2 hours. Which was disappointing because my friends flight was earlier than mine. I was planning to hangout in the airport with her until her flight, but our plan completely backfired when I couldn't check in. =__= When check in was finally getting ready to open, I was disappointed to see how disorganized it was. Tons of people were hovering in the area waiting for the Hawaiian check in to open. No one know where the line was going to start so everyone was just standing along the rope. Someone really should have come out and told guest where the line was starting so we could start forming up a line.

    Hawaiian Airlines New Zealand needs some work. You are not allowed to check-in on mobile devices,…read moreso when on vacarion make sure you have a laptop. You can mobile check-in coming but not returning. So then you go to the airport early and find that everyone has a kiosk except Hawaiian. On their website it states that the counter opens at 8:30, not so, it opens at 9:00. With a long line starting at 8:30 it's not very good for customer relations. While the passengers are awaiting in line the staff of 12 is off to the side talking. As we were in the first class line we could hear that it was a briefing but no one else heard that. Perhaps the briefing could have been done behjnd the doors.

    Jetstar

    Jetstar

    2.3(8 reviews)
    17.8 km

    This was our first time flying with Jetstar. We knew it was a low-cost carrier like Frontier,…read moreSprits etc. The flight from Auckland to Queenstown was only about an hour and a half, we decided to give it a try. As expected with budget airlines, everything comes with an extra charge, and the luggage weight limits are very strict. We purchased a checked bag since we were traveling from the U.S. to New Zealand. At check-in, they weighed not just our checked bag but also our carry-ons, which are limited to 7 kg per person. Ours were slightly over at 8 kg, but since we were traveling as a pair, they allowed it. They even weighed my small purse and placed a tag on it. The flight itself was uneventful and the seats didn't recline, and all food, drinks, and snacks were available for purchase. I didn't use the restroom, so can't comment on that, but the flight took off on time and arrived safely. Overall, a very no-frills experience, but for a short flight, it did the job just fine.

    Check in is crazy!…read more Had a flight from Auckland to Queenstown, so I figured 2 hours time should be more than enough since it is a domestic flight. When I arrived, the line was crazy long. Perhaps 200+ people with only 2 or 3 agents working! After figuring out how to preprint the luggage tags, we waited in line, and thankfully after 45 minutes, we reached the front. The agent asks, are you on the 645 am flight? ("Um no, I'm on the 800 am flight.") Then she tells me to go back of line, to let the others check in first! WTH So I get back in the back of this 200+ people line again, and thankfully there are now 5 agents working. After another 30 min, I reach the front and get checked in. Then with 30 min remaining, it is a mad rush to get through security and to the gate. Sheesh. Will think pretty hard the next time if I fly Jetstar again...

    Photos
    Jetstar
    Jetstar
    Jetstar

    See all

    Qantas Airways

    Qantas Airways

    1.0(1 review)
    0.4 kmAuckland CBD

    I took LOS ANGELS TO AUCKLAND flight on January 7th. We had stop over in Sydney before our final…read moredestination to Auckland. On the flight QF12, which was 16 hours long, sits were uncomfortable, no legroom (I am small and not on heavy side person), so if person in front recline the sit, getting in and out of your sit becomes a challenge and if you are in a little heavier, you are there to stay forever.... the plain service was BAD. All of sudden every flight attendant disappeared. Before my flight I ordered Kosher food for me and my husband. They gave my husbands food to someone else. He had to eat whatever he could. On our second flight from Sydney to Auckland QF143, January 9th evening went ok. The plain had only there bathrooms two in the back for economy sits and one for first class. I have noticed that whenever there was a line in the back for bathrooms, people were using the front one. When I walked to use the front bathroom the flight attendant said I am not allowed to use it, because it's for first class people only. I don't understand, why people behind me could use it and I can't. I had a sit on 11D, not far behind so I could see everything. I was bummed, what's wrong, do they had some thing against me??? Is this some type of discrimination? Any way, unfortunately I have my flight back home on January 27th from Sydney to Los Angeles, and I think that will be my last flight with Qantas airline.......

    Delta Air Lines - airlines - Updated August 2026

    Loading...
    Loading...
    Loading...