Yesterday, I had the opportunity to take a tour of Columbus Boarding and Training…read more A visually exquisite example of a canine boarding and training facility, I would be happy to board my dogs. As a veterinarian of many years and a passionate dog mom, I am extremely picky about the handling and care of my fur babies. The facility is beautiful and CLEAN! They promise frequent activity of their residents. They work with you to comply with special nutritional needs, supplied by you. I also totally agree with their requirement to have your dog (s) spend a 1/2 day boarding ( daycare) to see how they acclimate and how their temperament is, prior to boarding your dogs. In Florida, my boarding facility had the same requirements and my shepherd was happy to go and was bright, alert when I went to pick her up. Therefore when she was boarding, she was relaxed about the experience. The reason for four stars instead of five is because, I haven't boarded my shepherds yet. Visually this facility deserves a five star. I hope and believe, that after my shepherds stay there, it will be totally a five star facility.

Brought my pups here for a week long stay. One of them is older (12 year old yorkie maltese mix)…read morewith separation anxiety as she was abandoned at the pound by her previous owner when she was about a year old. Our other pup is a 2.5 year old Pit Shepherd mix who is very high energy. Normally when I bring my yorkie mix to someone to watch in their home she barks consistently and will not eat hardly if any because of her separation anxiety. I was very concerned leaving her somewhere where there were other dogs and she wouldn't have the one on one care she usually gets when we are out of town. The pit mix is excited about everything and is just excited to exist so I knew he would have a good time regardless. Izzy was amazing! She listened to my concerns and found an area where they could be boarded separately but still be together. They were in two separate kennels that shared a wall so they could comfort one another. I would have had them boarded together but the younger one always presses the older to play and she can only take so much even though she's very attached to him. Izzy showed me pictures of our yorkie sleeping on her back stomach up which she only does when she's very comfortable and happy! She also told me that our yorkie ate every day she was there. She didn't finish her food the first day but I was so shocked she ate all her food every day after that. Normally when we pick them up from anywhere they run to us so happy to see us. This time they seemed happy to see us but it was almost like I was picking the kids up from camp. They weren't overwhelmingly happy to see us as if they had a good time. Our Pit mix even greeted one of of the groomers Bryan before greeting us I can not thank Izzy or the Columbus Boarding and Training facility enough for taking care of my pups and for making a very stressful situation so much easier. I even received them bathed and smelling fresh for no extra charge. Thank you again

Not sure what's going on, but they canceled my upcoming appointment the I had scheduled for the…read moreApril10 weekend

I picked up my cat the other day and they mentioned they had "nicked" his ear...did curbside pickup…read moreand she put him in the car...I asked if it was bad did it stop bleeding she reassured me it was a little nick and took 10 dollars off my bill...when I got home I saw it was definitely more than a nick! The top of his ear is cut off...I tried to be understanding but then I looked closer at his face and realized his whiskers had been cut as well. Not acceptable! My vet was shocked.

My pup Bo had a trial day at Paws & Play earlier this month. I cannot say enough good things about…read morethis facility. Even though we won't be coming back. We quickly found out that Bo is an impressive jumper once he was in the care of Paws & Play. He was able to clear their 6 foot fence! Luckily they caught him and called me immediately. At pickup we were told that not only had he jumped the fence he jumped from stall to stall (just to socialize) and that's the reason he isn't allowed back. I 100% understand this decision and respect it due to safety concerns. They spoke so sweetly of my jumping bean despite all the trouble he caused. Even recommended other facilities in the area that could possibly help. Based on my experience, I can attest to how much the employees & owners care for these animals. They were sad Bo couldn't come back, but maybe once his jumping is under control we can try again.

My sweet boy loves Paws & Play! They are super nice people and they treat you like family.read more

Absolutely Horrible Experience. Do Not Recommend…read more I boarded my dogs at 2nd Home Pet Resort through our vet's website, 2nd Avenue. I didn't realize this facility wasn't located at the actual vet's office. If I had noticed that detail, I never would have chosen this place. That part is on me. Unfortunately, the entire experience was a nightmare. I was told I would receive daily report cards and photos. I only received two photos on one day, and that only happened after I called three times asking for updates. After that, I received nothing for the rest of their stay. It felt like my dogs were being completely ignored. They were supposed to get a morning treat every day. They only received two out of the five days. On pickup day, they were supposed to eat around noon. I arrived at 5 p.m. to find out they still had not been fed. Their bedding was soaked in urine and covered in feces. Their treat bags had bite marks all over them like they had been left out and a dog got into them. To top it off, we provided an entire jar of calming chews, and it was not returned to us. It was disgusting and heartbreaking. Since coming home, my dogs have not been acting like themselves. I truly believe they were neglected and possibly traumatized while in this facility's care. I am sick over it. I would never recommend 2nd Home Pet Resort to anyone. No animal deserves to be treated like this, and honestly, this place should be shut down.

My puppies had an amazing time there!!! Even my older girl who really doesn't like new people and…read moreplaces seemed to do amazing!! I LOVED getting the daily report cards and pictures!! They were even able to give my older grouchy girl a bath before we brought them home! I absolutely will use this place again!!

The absolute BEST care my dogs have ever received! I wish I could give them 10 stars! I highly…read morerecommend Preppy Pet Columbus. The owners and staff are AMAZING! I'm so grateful I found them! A couple of photos of our 2 girls enjoying themselves at Preppy Pet, thank you all for loving on our babies!

This place is a HARD NO! Walking in, you're hit with a severe and pungent odor of urine. Then…read morethere's nothing but an area with chain link fence defining different areas for dogs. We got there at 7:03, so there weren't many dogs. When we got back a few hours later, a few of the pens were filled with dogs. Specifically the pen with smaller dogs was filled. I assumed my dogs would be out there until more dogs showed up to go outside. Nope. Mine were put in a separate pen together, but it was obvious they didn't go outside. The dogs are left in those pens all day. That explains the smell of urine. They just pee on the floor. This isn't a doggie day-care. It's a holding cell for the time they're there.

If you have a dog and you want he or she trained take them here. Colby is legit, he knows dogs and…read moreloves dogs. I got my 1 year old Doberman back in a short time and he's twice as loving and minds commands like no other. Colby will do what ever it takes to get your dog where they need to be to become your best friend and companion.

Lack of Communication. Not Passing on commands and following up. Hard to contact got a few videos…read morethen things didn't work out as planned

They could improve on hiring more compassionate and professional employees. The doctor was fine,…read morebut didn't really do anything. It was a wasted trip for $300. Thank God he was ok until I could get him to his doctor the next day.

My dog has been a client at this clinic for more than 3 years. On Christmas day, I noticed she was…read morescratching and shaking her head more indicating an ear infection. I called on Friday and there was no available appointments so I was told to call in on Saturday morning starting at 8 am. My call was placed on hold and the receptionist returned to the phone at 8:04 am and I was told no available appointments. Of course I was upset and if I wanted my pet to be seen, I would have to drive to Auburn. Nevertheless, I scheduled an appointment for Monday the 29th. I received an email that appointment was for 8 am. I got to the clinic and the receptionist informed me her appointment was not until 2:30 pm. I was able to show the email and get my dog seen. Thanks to the receptionist, Dr. May and Tech Paige for getting my dog seen this morning and treating her bilateral ear infection. My recommendation is to look at how the Saturday appointments are made because I had to medicate my dog for several days before she could be seen in her regular clinic. Mary G.

My "girlies" love to go for boarding here. All the staff loves them and takes very good care of…read morethem when I'm away. The staff texts me showing how much fun they have when during their stay. My dogs always have a good experience when they board with Dog Gone Good.

The training really works! I could not recommend them enough. Our dog was with them only 1 week and…read morecame back knowing multiple commands and they set us up with the knowledge to keep things working.

I'm sorry. The Lady at the front desk is not rude and I have been there many times. They are all…read morecaring and patient. We groom and kennel there and have for quite a while. You can trust them.

The lady at the front desk was so rude. On the website it says you can walk in for a nail clip…read morewithout an appointment. I called 5 times to make sure and no one answered the phone. When I got there the lady at the front desk said No come back tomorrow. I recently moved here and this place was recommended to me. I have 4 dogs and was looking for a regular groomer. Needless to say I didn't go back, I won't be going back and I wouldn't recommend it to anyone.

There are 34 reviews and 21 of them have one star or less. It's obvious new management is needed…read more This manager has the worst attitude I've ever met. She neglected or refused to give stuffed animals to Ronald McDonald House and Shriners among other charities that normally receive stuffed animals from PetSmart every year. This has been an ongoing problem with this manager for several years and now she's continued to ruin Christmas for young children boys and girls in Columbus and surrounding area. I called the supervisor and home office and reported her but they don't even bother to return a phone call or leave a message. Is truly a shame that a city the size of Columbus has to put up with the manager like this. I recommend nobody ever shops this store so they don't have to deal with the disappointing attitude and unprofessional attitude of this manager.

I usually take my dog to his original groomer with no problems but they were booked I decided to…read moretake him to PetSmart for the first time and give them a try... reminder that his original groomer ALWAYS finishes his shave down completely with no problems whatsoever because they are always gentle.. I took him here and he got his haircut by Katie and they did not finish his shave down. They took forever just for me to call and then they tell me they could only finish half of his body.. claimed he was aggressive but his original groomer has never said anything about him being aggressive.. if he was I paid $43 instead of $52 for a ugly cut when I should've been charged way less and now I got to pay extra to take him to his ORIGINAL groomer.. I learned my lesson.. with the ugly haircut I shouldn't have paid $43 at all.. and he still stink like they never gave him a shower... and if he was aggressive that means they weren't handling him right..DO NOT TAKE YOUR PETS HERE espicially to her