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Dells Auto

2.0 (4 reviews)
Closed • 8:00 am - 6:00 pm

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Billion Auto -  Chevrolet of Dell Rapids - Billion Chevrolet of Dell Rapids

Billion Auto - Chevrolet of Dell Rapids

(2 reviews)

The customer is always wrong here…read more I was given a loaner vehicle that was not supposed to go to me apparently...That was my fault... and they needed it back and had no replacement. I have no way to work if that is the case. They weren't worried about getting my truck fixed. They just needed that loaner back and all they were worried about. Every single person I talked to in there was rude. I finally had enough and ask the manager on the phone if it was my fault they f**ked up and he hung up on me. I was very respectful until that point. They weren't going to do anything to help me at that point anyway. Terrible customer service. Mangers, Salesman and Mechanics all rude. The majority of reviews say the same thing, so I am not really adding anything. It is the same song and dance. Just really bad service. I have no idea how they sell anything. I wish I would of read the reviews before I went here... Edit: The also told me I needed just a new oil pressure sensor. (Shane) However, I needed a new pump as well. The oil pressure was fine when started, but when it got to temp it was lower than normal. They let take my truck back thinking it was just a sensor. Pretty shady business that was just mad I bought my truck from Woodhouse instead of Billion. I had just bought the truck. Woodhouse ended up picking up the truck and taking care of it all.

I would never buy a car from here! The worst customer service ever. My mother purchased a 2011…read moreHyundai from them less than a month ago. They said they would detail it, but that didn't happen when they said it would. They then offered to detail it and deliver to watertown. Nope! They made my mom meet them half way. They as well did not offer to fix a rock chip in the windshield that was not originally there when the car was purchased. The battery and brake light had to be replaced as well. Now the motor blew up after owning the car less than a month. They could care less! This is the worst business my family have ever experienced. Buyers beware! No care after the sale! My parents have put 1000 dollars into fixing it already and the engine isn't even fixed yet! Billion refus to help in any way and my family is left with no car and a bunch of debt! Billion did contact my mom later after this post and would like to thank them for doing the right thing and let my parents pick out a different vehicle. So i will give another star. But will not return due to the fact that all of this should not have happened.

Dells Auto - usedcardealers - Updated May 2026

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