Unethical, incompetent, and absurd. Consequently, I will have to report a grievance case to the…read moreFlorida Board of Medicine. I made an appointment for a Friday because I needed several tests for my new physician job. When I showed up for the appointment, they said they couldn't provide all of the services since it included a drug screening test, which they do not offer on Fridays or Mondays. They gave me the option of going to a different LabCorp that was 45 minutes away, where I could walk in without an appointment. I decided instead to go home and schedule for Tuesday, which was the last day to meet the deadline for my new job. The front desk also told me I could show up at 9:00 a.m. Since I prefer to be early--and because I was fasting just in case--I arrived at 8:17 a.m. The front desk told me my check-in was invalid because drug screening services start at 9:00 a.m., and I would have to check in again at that time. So, I went back to my car and waited 40 minutes before checking in again at the kiosk. After I checked in at 9:00 a.m., I was called five minutes later and asked to email my employer's paperwork with prepaid barcodes to a very long and difficult email address with random alphanumeric characters--making it very easy to mistype. I was finally called at 10:00 a.m. and began the urine drug screening. After completing that service, the staff told me I could leave, but I reminded them that I still had two additional blood tests pending. They said this was handled by a different department, even though it was in the same location with the same personnel. I was asked to wait in the lobby and check in again for the other services. After waiting another 15 minutes, I was called to the front desk and told I had an outstanding balance of $180 from three years ago. Because of this, they said they could not provide further services--even though they had already taken my urine sample. It turns out they mistakenly linked my name to another person's account with the same name, who lives about 200 miles away. The address they had on file was one I had never seen before. I have never used LabCorp before. As a veteran, I receive all of my medical services through the VA. Despite this, they told me I would need to resolve the billing issue before receiving any additional services. I was therefore left with only one-third of the required testing completed, an unexplained bill, and disqualified from my new job because that day was my final deadline. I also noticed that several patients were waiting in their cars for a text message that never came. After one or two hours, they had to come inside to ask about their appointments. The office had a monitor showing the check-in status of patients, but the names on the screen did not match the actual patients waiting, leading to further complaints. There were also language barriers between employees and patients, and even among employees themselves. HIPAA regulations may have been violated at this location. As a physician, I would never send any of my patients here. I have been to Quest Diagnostics before, and their service is far superior to what I experienced at this LabCorp.

I am so grateful to Labcorp in Pembroke Pines - I needed very important labs and they were open on…read morea Saturday - I arrived to the very sweet and quiet office tucked in a quiet corner of Pembroke Pines, checked in to the kiosk, and was called right away. The phlebotomist was incredibly kind, quick, and efficient. The entire staff was all smiles, everything was easy and smooth, and I am full of gratitude!!!!! Thank you!

This is by far the best experience I have ever had with a lab. Blood work for me is one of my worst…read morenightmares, however, Princess was amazing! Very kind, friendly but professional, truly the best!!! She found my vein quickly and smoothly, which is usually hard to do. She made the whole process easy and stress-free. Highly recommend!

the nurse who treated me was very professional and had an excellent touch,thank you Princess!read more

Love this place. Was recommend to me by my obstetrician…read more Went in for my annual mammogram and ultrasound and was takin in fairly quickly. No co-pay. Insurance covered it all. Very clean and they provided hot tea and coffee in the dressing area. Would recommend as it's much nicer than the hospital setting I use to go to.

Went in for a bone density test and the experience was easy and quick. The technician explained…read moreeverything clearly and answered all of my questions, which I really appreciated. The employee who took my information was very nice and welcoming. The waiting area was clean, though a bit chilly (just my personal preference). I had a 2:30 appointment and was completely finished by 3:15, which was great. Overall, a smooth and efficient visit.

Worst place ever !! Staff was very disrespectful and had very patient care. Staff had me wait…read moreoutside with door locked during operation hours for over 20 mins. After they came and open the door after I called the office several times they said that the office was going to be closed for lunch for and extra 1 Hr wait. Note that there was no sign at the door for the office to be closed during operation.

Bought their 5 injections of the lipo injections. Did absolutely NOTHING. Waste of $150. & yes I…read morefollowed a healthy diet & exercise routine. Place is a scam. Not 1 pound lost.

Quick and easy! I had to get some blood work done and rather than go through the whole hassle of…read moregoing to a doctor, paying a visit fee and a referral fee (etc, etc), I came here. I was in and out in 10 minutes.

I am extremely afraid of needles and have postponed my appointments many times because of it. After…read moredoing some research, I decided to drive 40 minutes to this Quest location and it was absolutely worth it. Gabrielle made my experience so easy and completely painless. She was calm, reassuring, and truly made the entire process feel effortless. The customer service overall was warm and welcoming, the facility was very clean, and the staff made me feel comfortable from start to finish.

Quick, fast, and reliable. I made an appointment from the…read morenight before on the online portal, and it was very simple. Create an account, upload all of your information, and then choose the time that best fits your schedule. This location is only 5 min from home, so getting here was a breeze. The front had a 2 check in kiosks, and a large waiting area. The waiting room had 2 tv monitors displaying patients names and who's next to be seen. The staff members here are all curious, friendly and very professional. I took about 10 min total for the wonderful lab tech to pull up my info and then draw 5 vials of blood. Painless and easy. All lab information is electronically then sent to your primary care physician so there's no paperwork for you to drag around!

I had a great visit to this Quest Diagnostics location. I'd been wanting to check it out for a…read morewhile because the location is very convenient for me, but usually they don't have any apps available. Fortunately, today was my lucky day. I scheduled my appointment through the MyQuest app, and checked-in through the link that was texted to me on my phone. I've always been a bit nervous about this location, because since it's in Hialeah, I wondered if any of the service providers would speak English. Upon my arrival, there were only about three other people waiting in the waiting room. Within about 5 minutes of checking in, Rita enthusiastically welcomed me in for my appointment in English. Her politeness put me at ease. The facility, including the bathroom, was clean, and the bloodwork was done quickly and efficiently. I would definitely come back to do lab work here again. The icing on top is there's a Vicky bakery next door, so you can reward yourself with a pastelito and cafecito after your appointment.

I went in for a pregnancy blood test. I called before hand to make sure I had everything I needed…read more After waiting 3 hours, the nurse or doctor with a black pixie cut and glasses informed us we weren't able to get tested with out a referral from a doctor. She said " compras el test en la esquina y despues vuelve para hacer el test ". Was not informative or helpful and at all. I would not recommend this place. If you do I suggest making an appointment first.

Great service and communication from staff, the quality of care was consistently great. I would…read moredefinitely recommend to others.

From the owner: We offer a variety of services in Florida including, but not limited to, Medical, Rehabilitation,…read moreCommunity Health, and Behavioral Therapy. Our Center is fully accredited and licensed by the AHCA (Agency for Health Care Administration); and we service our diverse community with Medicare, Medicaid, Obamacare, private, and most major health insurance companies. Additionally, we can help our patients choose the best insurance policy to cover their health needs.