New office Manager and Doctor Bradshaw are phenomenal. Dr. Rubinstein and the nurse Lisa were…read moreamazingly helpful.

I just got off the phone with Jill in their office. She is the best! She answered the phone right…read moreaway. She sorted out a convoluted issue. She was so helpful. Jill made my day!

This place is the worst, should be shut down. Ripping off the public by taking money only to tell…read moreyou to go see a specialist. What is the point of urgent care if they cant treat you. At the very least why don't you tell people that the 3 minute visit with the Dr. is free. Ripoff

Thank you, Nurse Michelle and Doctor Shah. Nurse Michele answered my questions about my blood…read morepressure and shared with me her background in nursing. Dr. Shah sorted through my nervous ramblings and with his questions, diagnosed my issues and explained to me my TMJ pain dysfunction syndrome and acute sinusitis and prescribed medications.

I have never been so disgusted with a physican in my life!!! I went to Dr.Julie Potzick yesterday…read morefor my 6 year old son. She prescribed him an antibiotic. I made it very clear he is allergic to pennicilin....She phoned in a prescription and the pharmacy calls me because the Dr called in a script for pennicilin!!! I went back today because my daughter is now sick...She came in the room and apologized for giving him the wrong meds...She prescribed an antibiotic for my daughter and she said "Because your daughter is allergic to pennicillin as well I will be prescribing zpak" The pharmacy then calls me AGAIN saying that the Dr prescribed pennicillin for my daughter as well!!!!! Had my pharmacey not been smarter than my dr, something tragic ould have happened to my kids!!!

Excellent on every level- Professional, knowledgeable efficient - Always ready to take good care…read moreof their patients.

I had gone here my entire life until I permanently relocated to Evanston. They're now part of…read moreNorthwestern Medicine, which is also the parent company of my current doc. I'm visiting my family for an extended period of time in St. Charles. I have an ear infection and went on antibiotics last Friday (that were prescribed not by my primary care doc in Evanston, but by a doc in the Glenview NM office who was able to do a telemedicine visit with me since she was the only doc available on short notice). Fast forward 6 days -- I still have lingering ear issues, and I really want to see someone in person to make sure there's not another underlying issue, and I wanted to have my ears cleaned out because my PCP told me I needed to have that done the last time I saw her, and I was lazy and never did so. I figured that might be part of why I'm not getting better. Despite that they have all my medical records because they're part of Northwestern Medicine, and that I went to FVFP for the first 26 years of my life, they won't see me because I'm not a current patient at their specific office and since I'm not planning to switch to them permanently. My entire family still goes there. The doctor I was trying to see delivered me 33 years ago. I'm in the suburbs and can't drive 2 hours to go see my PCP in Evanston right now, especially with the protests going on that make it really hard to get out there. They told me to go to immediate care instead, despite me saying I really don't want to go to a walk-in clinic in the midst of a pandemic. So, I'm now my only option is to schedule an appointment with my PCP when I'm back in Evanston. Hopefully whatever infection is still lingering doesn't become a major issue before then. Also, it was impossible to get ahold of the doc's office. If you call their main number it reroutes to NM's central answering service. The two women I spoke to there were perfectly nice and understanding, but it's not possible to call FVFP directly. And the nurse from FVFP who called me back was quite rude as I tried to explain the situation and why I couldn't go to my primary care doctor.

Here's the short version: If you care for your own well being or especially the health of a loved…read moreone and are lucky to live within reasonable distance to Geneva Family Practice, you will find no more capable hands. Dr. Rivers is as fine as physicians come. He works in perfect synergy with his own outstanding staff. I have unfair and obscenely high standards for medical professionals. I will only endorse those I hold in great esteem. The longer story of how I came to find such admiration and respect for this family practice can be read in detail below. My father had a brush with death so close that the ICU attending told him "sir, if 0 is the least serious case we see in this unit which handles the most severe cases, and 10 is the worst, you are an 11." That's an exact quote. Here are the details of his pre hospital visit thru discharge. Dr Rivers office and staff played a crucial role in his being alive. For that they have earned my eternal gratitude The infection likely entered his bloodstream around the time of his office visit yet hadn't proliferated systemically sufficient for detection by medical professionals via his symptoms and vitals. Sepsis is pernicious, elusive, cunning and dreadfully fatal. It must be said that Geneva URGED him to go to the ER out of an abundance of caution yet he outright refused (especially considering the national IV bag shortage). His symptoms initially emerged Saturday 11/09/24 in the evening, he had an at home IV administered Sunday, went for the first available appointment Monday 11/11/24 and Tuesday at 5:30 AM I called the ambulance as I happened to see him go into septic shock (I stayed in his room out of caution concerned by worsening symptoms following the first antibiotic dose). Dean, from Dr. Rivers office, stayed available through the weekend (when the clinic was CLOSED and he was OFF THE CLOCK) while my father was in the ICU with septic shock to hassle the lab to forward the sensitivities of the culture that was taken while he was at their office the day before his hospitalization. NOTE: The PA gave him the PRECISE antibiotic MOST sensitive to the strain of bacteria he was infected with based on the urinalysis culture. It's likely the sepsis would have killed him that evening without that first dose of Cipro. The PA (I'm so sorry I forgot your name) that saw him gave him the exact dosage recommended by his attending hospital physician on his discharge. Basically, complete the course Geneva set. I'm seldom impressed by physicians. There are so many cases of both experienced and inexperienced doctors who are stubborn in their ways and who do not keep current with the latest publications on novel approaches to familiar or unfamiliar maladies. Dr Robert Rivers mind is sharp and his faculties keen. I imagine he's seen so much over his lifetime as a board certified general practitioner and surgeon. Dr. Robert Rivers wears a humble guise for a man possessing such adept powers of observation. He is comprehensive in his examination which is a largely abandoned practice in our modern era. Another of his gifts is the breadth of his knowledge combined with an open and agile mind. He listened intently while I blabbered on about my father's unique history. He listened to a suggestion I offered based on a case study that pertained to a new condition my father has following his hospital discharge. Dr Rivers was familiar with the underlying condition and knew of a similar case that went untreated and resulted in a fatality. He gently probed my father for more information then patiently went over his medical history landing on each area of crucial concern with an effortlessness that can arise only from experience. He then ordered the necessary diagnostic testing that would ensure insurance covered the therapeutic approach we discussed exploring. After blood work was collected he administered a first dose to commence this course of action. His staff is simply amazing, Lindsey at the front desk, Dean, the PA (who helped save his life)...I thank you all!

Great small practice. You feel like family and they are professional. Honest and take their time…read morewith you.

Our entire family saw Dr Amani. He was extremely knowledgeable, insightful and patient. We later…read moremoved, and never found a doctor that lived up to his skills or caring. We are moving back to the area and hope to be his patients again.

Lyme illiterate and careless. Plenty of appointments available. DO NOT TRUST THIS "DOCTOR".read more

My young friend with a disability has to go to Fox Valley Medical Center because she doesn't drive…read moreor have a car. She wants to write this review but doesn't have another treatment center to go to and is afraid that they will drop her. She has been given Dr. Bernhard as her primary care doctor there. He treats her rudely when she asks questions or writes down what he says and makes her cry. Twice now he has misdiagnosed what was wrong with her eyes and given her no medication so today she got someone to take her to Urgent Care. There she found out that she has a full blown infection in both eyes and got medication for them. Dr. Bernhard also questioned the diagnoses from the hospital emergency department who found from their tests that she has bronchitis. This man is a complete and utter quack and should not be practicing!!!

I transferred my care over to this office from another NM office. I was referred to the clinical…read morepharmacist to try a sample of a glucose meter. I was never informed that there was going to be a charge for this visit and eventually got a bill for what insurance would not pay. If I would have known that I would be responsible for part of the bill I would not have made this appointment - I would have gotten a free trial meter from the manufacturer and learned about it online. There is no communication in this office. I assumed this was a complimentary service since most offices do not have a pharmacist available and I assumed it was part of the services they offer. When I go to Walgreens I do not have to pay for a pharmacist.

Great friendly staff New building very clean building…read more Always easy to make appointments around my schedule. Lab and X-ray done onsite TV in waiting area and small table and chairs for kids to keep occupied. Large fish tank in waiting room to keep kids occupied as well. They also have after hours and urgent care on site. Cadence is now Northwestern medicine everything is the same just the name has changed.