Excellent medical care. My family has used Geneva Family Practice for years. Their doctors truly…read more care about each patient and take the time to talk to you and answer questions.

Here's the short version: If you care for your own well being or especially the health of a loved…read moreone and are lucky to live within reasonable distance to Geneva Family Practice, you will find no more capable hands. Dr. Rivers is as fine as physicians come. He works in perfect synergy with his own outstanding staff. I have unfair and obscenely high standards for medical professionals. I will only endorse those I hold in great esteem. The longer story of how I came to find such admiration and respect for this family practice can be read in detail below. My father had a brush with death so close that the ICU attending told him "sir, if 0 is the least serious case we see in this unit which handles the most severe cases, and 10 is the worst, you are an 11." That's an exact quote. Here are the details of his pre hospital visit thru discharge. Dr Rivers office and staff played a crucial role in his being alive. For that they have earned my eternal gratitude The infection likely entered his bloodstream around the time of his office visit yet hadn't proliferated systemically sufficient for detection by medical professionals via his symptoms and vitals. Sepsis is pernicious, elusive, cunning and dreadfully fatal. It must be said that Geneva URGED him to go to the ER out of an abundance of caution yet he outright refused (especially considering the national IV bag shortage). His symptoms initially emerged Saturday 11/09/24 in the evening, he had an at home IV administered Sunday, went for the first available appointment Monday 11/11/24 and Tuesday at 5:30 AM I called the ambulance as I happened to see him go into septic shock (I stayed in his room out of caution concerned by worsening symptoms following the first antibiotic dose). Dean, from Dr. Rivers office, stayed available through the weekend (when the clinic was CLOSED and he was OFF THE CLOCK) while my father was in the ICU with septic shock to hassle the lab to forward the sensitivities of the culture that was taken while he was at their office the day before his hospitalization. NOTE: The PA gave him the PRECISE antibiotic MOST sensitive to the strain of bacteria he was infected with based on the urinalysis culture. It's likely the sepsis would have killed him that evening without that first dose of Cipro. The PA (I'm so sorry I forgot your name) that saw him gave him the exact dosage recommended by his attending hospital physician on his discharge. Basically, complete the course Geneva set. I'm seldom impressed by physicians. There are so many cases of both experienced and inexperienced doctors who are stubborn in their ways and who do not keep current with the latest publications on novel approaches to familiar or unfamiliar maladies. Dr Robert Rivers mind is sharp and his faculties keen. I imagine he's seen so much over his lifetime as a board certified general practitioner and surgeon. Dr. Robert Rivers wears a humble guise for a man possessing such adept powers of observation. He is comprehensive in his examination which is a largely abandoned practice in our modern era. Another of his gifts is the breadth of his knowledge combined with an open and agile mind. He listened intently while I blabbered on about my father's unique history. He listened to a suggestion I offered based on a case study that pertained to a new condition my father has following his hospital discharge. Dr Rivers was familiar with the underlying condition and knew of a similar case that went untreated and resulted in a fatality. He gently probed my father for more information then patiently went over his medical history landing on each area of crucial concern with an effortlessness that can arise only from experience. He then ordered the necessary diagnostic testing that would ensure insurance covered the therapeutic approach we discussed exploring. After blood work was collected he administered a first dose to commence this course of action. His staff is simply amazing, Lindsey at the front desk, Dean, the PA (who helped save his life)...I thank you all!

After seeing Dr. Ward for over 10 years you would have thought that I would have reviewed him by…read morenow! Dr Ward is just like a old fashioned Norman Rockwell doctor. Kind and caring and family focused. He will honestly listen to your needs, concerns and settles every worry that you could have. My entire family has been so happy with the care we have from him, the nurses that are so loving and even the check in staff. I have no idea how the best of the best that Northwestern Medicine are all in one office but we are SO glad they are all in St. Charles. Dr. Ward has a patient for life!

Most caring Doctor and knowledgeable doctor I have ever had. Takes time to listen and considers…read morewhat your problem is. Office staff are patience.

I was referred to this doctor because I was told he treats a certain condition. When I called and…read moreinquired of the person who answered the phone whether this is the case, she said, "Oh, he has way too many [that condition] patients." Wow, ok then. She went on to add that people with this condition are time consuming (sorry?), and her parting shot was "There's no real treatment and no cure, you know." Holy crap. Now, it's a good thing I already know a bit about this condition, because imagine I was a patient with utterly no knowledge and THIS was the first person who spoke to me about my ailment?! The doctor would do well to get a more empathetic customer service staff.

I am so very lucky to have Dr. Meerapatel as my doctor. I scheduled an appointment because I was…read moreshort of breath. I thought it might be bronchitis or pneumonia. Dr. Meerapatel examined me and did an ekg which led her to send me to the emergency room immediately. Turns out I was in afib and my heart was not pumping efficiently. I know her intervention saved my life. She is honest and straight forward and caring. I trust her and feel lucky that I am her patient. Thank you Dr. Meerapatel !

I can't say enough good things about my experience with Dr. Kumar and his staff! Everyone was so…read morefriendly, professional, and courteous. I had to have blood taken and I have a pretty extreme fear of needles. Sally was so kind and sweet while she was drawing my blood even though I was having a really hard time. Dr. Kumar was very knowledgable and a great listener. My dad goes here and highly recommended it to me because of how great they have been to him! I can officially say I highly recommend this place as well. Thank you Prime Care!

Great. Ok, it is a…read morebit odd giving a review for a Doctor, but I guess that's why we have Yelp. Since I'm the first to give a review for Dr. Kim, I hope to make it easy for anyone looking for a new Doctor. Dr. Kim is the real deal. Now, if you're seeing him, you need a Psychiatrist, which is a touchy area for many people, and you probably don't want others to know you're going to one. Most likely you won't Yelp it either, but that's ok. Nothing to be proud of, but over my lifetime I've seen many different Psychiatrists, and Dr. Kim is the best. He dedicates time to sit and talk with you. If you want someone to just write you a script and you're out the door, you have the wrong person. If you want someone who cares about you and your medical situation, you have found the right person. He is great, so if you're in the market for someone of this specialty, look no further.

Dr. Kim probably saved my daughter's life. He was the only psychiatrist I called who insisted on…read moretaking her to the hospital immediately instead of offering an appointment 3 weeks down the road when it would have been too late. Thank you!

This place is the worst, should be shut down. Ripping off the public by taking money only to tell…read moreyou to go see a specialist. What is the point of urgent care if they cant treat you. At the very least why don't you tell people that the 3 minute visit with the Dr. is free. Ripoff

Thank you, Nurse Michelle and Doctor Shah. Nurse Michele answered my questions about my blood…read morepressure and shared with me her background in nursing. Dr. Shah sorted through my nervous ramblings and with his questions, diagnosed my issues and explained to me my TMJ pain dysfunction syndrome and acute sinusitis and prescribed medications.

Dr Mugisha is a gifted cardiologist. He treats my 95 year old Mom with care. We are fortunate to…read morehave such a caring and knowledgeable doctor to care for her. He is also rated highly by the staff in the office. We need more doctors like Dr Mugisha.

I am very unhappy with Dr. Mugisha. After asking him questions based upon online research,…read more he said to me, "You think you know everything." I replied, "No, that is why I'm asking questions." Additionally, he over-diagnosed me just after having met me based upon something the COULD occur in the future, but had not and probably will not based upon my good health. When I asked that he remove the diagnosis, he would not. Hence, I am not seeing him again and will find a less authoritarian physician.

I have been going to Dr Barb for years. She is a caring physician. She listens to my concerns and…read moregives good advice or prescribes the meds necessary to get you back to good health. The wait time in her office is not long either and you're seen close to your appointment time. She has referred me to specialists when needed as well. I've only seen Becky once when Dr Barb was unavailable and my experience was good with her. Dr Barb was my dad's physician and went above and beyond for him especially the week he passed. I cannot say enough good things about her and how much she helped him and us near the end of his life.

very quick and willing to help nice doctors and staff as well and they actually listen and work…read morewith you