Mimi was very sweet and cordial but in the end I am severely disappointed in this service,…read moreespecially after our realtor recommended Mimi's. First, my wife was told that the premium "deep clean" was our only option because of our distance to the area she usually services--which is Alamo Ranch, just a 15-minute drive up Potranco to the house we just bought. I am still left wondering and flabbergasted about what exactly we paid for. She assured us that with the purchase of a deep clean that they "clean everything." We hired Mimi to clean the used house we purchased, which had no furniture and was to the naked eye superficially clean--ready for a walkthrough, yes, but not deep cleaned to belie the five years the previous owner lived in it. I am left to assume Mimi's crew saw that our new home was clean enough for a showing so they halfheartedly worked, thinking that someone else already did the job for them. She sent us pictures of her small crew cleaning our windows and a picture of a wet, mopped kitchen floor. But as you will see in the pictures, while the floor was likely treated with product, there was bits of trash and debris left brushed up against the edge of the floor as if the floor was mopped and all the clutter was sloppily pushed over and left uncleaned. Most disappointedly I am continually finding splotches all over the house that I have since had to clean myself and more often than not only required a gentle wipe down, which means it was never done in the first place (see pictures). In the end, we can be guaranteed Mimi cleaned our windows, mopped our small kitchen, and cleaned most of the baseboards. Does that constitute a "deep clean" in a three-bedroom, 1500 sq.ft. home? I don't believe so. Mimi, to her credit, refunded us the money that it costs to upgrade from a basic clean to her deep-clean service.

I cannot recommend Mimi's Maid Service enough! They are professional, warm, personable, efficient,…read moreup front, and highly skilled. This business is licensed to clean homes and workplaces. If you're not sure who to hire, wonder no longer! Hire them!

We used Elite housekeeping for the first time yesterday and can't tell you how great it feels to…read morewake up in a house that is squeaky clean. We opted for a deep clean for 2 beds/2 baths and they were very detailed in their level of cleaning. With all the rain we've had recently, living in an older house with two dogs can mean lots of dust and dirt adding up pretty quickly. Amanda and Gilbert were quick and efficient in cleaning our house and would 100% recommend them to anyone. Their booking tool is easy to use and their pricing is fair and transparent. Very much looking forward to using their services again in the future.

Contacted the day before as expected. Some delays in arriving but with the construction, totally…read moreunderstandable. Gilberto was diligent, detailed, respectful, and pleasant to speak with. We will be using their services monthly

I have used several maid services this year, and Freshify was one of the better ones. Initially,…read morethey were going to send a team who were supposed to be great with cleaning and has excellent attention to detail, which is what I need. They had to cancel the appointment with that team due to one person being away and I can't recall why the other lady couldn't make it. So, they sent a young lady named Diana who didn't speak any English at all, only Spanish. We used Google Translate, but it really doesn't help communicate complex instructions or certain expressions very well. Any professional translators reading this review should breathe a sigh of relief, because I really don't think AI translators will ever replace a live human translator! But I digress. Diana came quite a few times, and I was happy with her work. She was cheerful, and patient, and did a thorough job. Sadly, one day she pulled a no-show, and didn't call me or Freshify. Alex with Freshify was very apologetic. I didn't blame the service at all; these things happen. I took the opportunity to discuss the language barrier, and requested that whoever they send next be fluent in English. The cleaner they sent, Cleo, wasn't as good as Diana, and spoke next to no English. Her housekeeping was acceptable, though. I spoke to Alex again, and they gave me a credit to account for that. The last time they sent two cleaners, who spoke almost no English. Streaks were left on glass table tops and shower glass. The bathrooms weren't cleaned very well, and one toilet wasn't cleaned at all. There was a ring of mold that appeared a few days later, and it takes a couple of weeks for that to happen. Things in general weren't cleaned very well, and I suspect it might be because they couldn't ask me questions. Freshify Cleans charges above average, so I expect above average cleaning - each and every time. I try not to be picky, and if I could clean my own house, I would. Unfortunately, I physically cannot, so I have to rely on others. I have decided to hire someone myself without relying on a service. It is much cheaper, and I am very happy with the person's work.

The Team at Freshify did an amazing job helping us with your property. From the initial…read moreintroduction to quoting to the actual process, they kept set the right expectations, accommodated where they can and also kept us updated along the way. They went above and beyond to help make the place as clean as possible. Thank you!

Amazing service, definitely recommend for anyone needing a deep cleaning. Laura is super nice and…read morehelpful with following directions and recommendations about her services.

An amazing local alternative to other services. Professional and caters to your needs. There is…read moresomething to be said about this diamond in the rough. Alot of cleaning services are more concerned with watching the clock and rush through the job. 1st Made will specifically identify your needs, tackle the job and see it done. Not to mention it is way more cost effective. Makes sense, and I'm glad to see there are smaller local choices people can rely on. I really hope more people catch wind of it.

Did a wonderful job with their move-in service. Everything looks and smells clean. Confidently…read morerecommend them

EXCELLENT SERVICE! Hazel is prompt, accommodating, and goes above and beyond. I ordered a deep…read moreclean for moving out, and she worked hard to ensure the place was sparkling!!!

Megan is a dream come true! She came to clean our house last week and did a fantastic job!! She…read moreeven returned the very next morning to do extra work in our bathrooms...I didn't ask her to...she OFFERED! We don't have a water softener, so our toilets can end up with a terrible stain from time to time. I just can't get them clean, no matter what product I use, so she came back to work more on them. She's just amazing incredible!! My husband and I fell in love with her from day one. She was extremely reasonable, which enabled us to get the help we needed, and we're looking forward to having her back again soon! What a darling, hardworking, respectful young lady she is; we feel like we hit the jackpot when we found Megan. Take it from me, you'd be happy getting to know her, and even happier with the beautiful job she does. She's a jewel!

Megan did a great job. She is highly recommended and has become a great asset to my family.read more

I needed someone emergently to help us clean the night before we were supposed to close on our old…read morehome since the other woman I hired left in the middle of her job unexpectedly. We were in a HUGE time crunch and Anna saved us! She was very professional and did a great job! She was willing to come over very late at night and help us through a stressful situation. We will be using her services in our new home as well.

Hands Down this is the best cleaning service I have ever found . Anna is very respectful, honest,…read moreand on point with detail cleaning . Last minute and she was able to help us with our home. I highly recommend Anna

Mary did an amazing job! She was professional, thorough, and paid great attention to detail. The…read morehouse looks spotless, and it feels so fresh and clean. She was also incredibly kind and considerate with my kids, which meant so much to me. One of my favorite touches was how she thoughtfully arranged all of their stuffed animals on their beds--it was such a sweet surprise that made them so happy. It's clear she truly cares about the families she works with and goes above and beyond. I highly recommend Mary to anyone looking for a reliable, detail-oriented, and genuinely caring cleaner. Thank you, Mary!

Really enjoyed the service from white glove with Housekeeper Mary Jane! She arrived on time with…read moreall equipment needed. She was polite friendly, careful, and very thorough. She initiated tasks and anticipated what was needed!