I'm having mixed feelings about my experience with Safelite. I had a cracked windshield not due to…read morean accident. Thankfully my car insurance covered the repair with $0 deductible and sent me to Safelite. I was able to get a quick appointment and was able to reschedule easily online for my convenience. However on my actual visit I heard two people in line before me that had issues with their appointments. One lady had an appointment but upon arrival was told that it was cancelled. No one knew why or who cancelled it but they didn't have space and she had to go home without a glass during the rain. Another gentleman had called in to confirm they had the right part he needed to fix his car, but upon arrival was told they didn't have it in stock and had to come back the next day. Thankfully my appointment was still available and they took my car. They have complimentary waters and snacks as well as a TV for those who wait. The staff was very polite and friendly, however they weren't able to give me a time that my car would be ready. They told me to just come back at 5:30 because they close at 5 and it should be ready by then. There is nowhere in the near vicinity to wait at so I decided to wait inside the center since my appointment was at 3 and I could wait 2.5 hours. At 5:30pm I got my first check in asking me which car was mine. A few minutes later I was informed that my car will be ready in another 45 minutes estimating my end time at 6:15pm. Another gentleman sitting here waiting as well was told that his car has been finished already. Looks like they didn't care to update him. I wish there was better communication. Further, there were 5 people who, like me, opted to wait inside. However I was one of the first to arrive, and the last one to get my car fixed. I know that repairs will have been faster than replacements, but still. The lack of communication and extended wait really started to get on my nerves.

WORST EXPERIENCE EVER! I definitely recommend going with another company. They did not even…read morecomplete the service. Technician was supposed to arrive between 8 and 12 and he arrived at 12:10, with an attitude. The repair time was supposed to be between an hour and two and he took 2.5 hours and at the end he didn't even complete the service!!!!! They said that they needed to calibrate it and they couldn't and then they wanted me to go to their location which is 35 min away from where I live to then wait for hours because they said they needed at least an hour to see if they can calibrate it. I said beforehand that I needed that to be quick because the only time I had was during my lunch break and there were like 6 people waiting and said it will take hours. WHY ADVERTISE AS A SERVICE THAT GOES TO YOU TO THEN MAKE YOU GO ALL THEY WAY TO THEM AND WAIT FOR HOURS???? AND after all, when I'm there, they say that if I don't do the calibration there, they just don't care because they make you sign a waiver before the do some work in your car. If you're looking for windshield replacement I recommend you finding a company that is near you in case "calibration" cannot be completed. I asked if they can to me to attempt to recalibrate and they said no. HORRIBLE EXPERIENCE don't recommend this company/service to anybody

My car windshield got hit by a rock on the intrastate. They were able to fix it in 30 mins and came…read moreto me. Price was great. Customer service was excellent. Would recommend them to anyone that has window damage.

From the owner: Our team will go the extra mile to help customers with a broken glass or parts even if is not in…read morethe state. We will service our customers anywhere to make sure you're happy and satisfied! We also offer mobile services to job sites for our customer's convenience. Call us today and we would love to help!

Great service from start to finish!!! So efficient and quick. Rick has great communicationread more

Amazing customer service and quality work! My windshield broke on Thursday evening, I submitted the…read moreclaim, was contacted promptly and the replacement process was explained. My windshield was replaced on Saturday and everything went smoothly. Ricky did an amazing job and I appreciated the open communication and how efficient the replacement process went. Glass act is hands down the best windshield replacement company that I have ever worked with.

This place is a Hollywood gem! Come see John, Jr. - he will take care of you just right! Still…read morehere now chatting it up like he's our cousin or something lol but the price is right, the service is great and I know we can and will come back any time we need to!

Great quality tints done in same day by Brian's son! Amazing service and affordable prices!!!!read more

Windshield replacement done in my driveway. The service person arrived as scheduled was polite and…read morethorough. The windshield was perfectly installed and calibrated. The price was reasonable good value.

Absolutely atrocious experience. Safelite is the definition of disorganized, unprofessional, and…read morecompletely indifferent to their customers. From day one, there was zero communication. I had to chase them down repeatedly just to get the most basic updates. No one ever reached out proactively. It felt like I was managing the entire process myself while they did... nothing. They also failed to coordinate with my insurance in any meaningful way, which only added more delays and confusion. You'd think a company that does this every day would have that figured out, but apparently not. Request was send in Feb, it is now April, just to order a part and attempt to schedule the service. A month of me calling, following up, and basically begging for progress because they clearly weren't capable of handling it on their own. And then, after all that time wasted, they refused to complete the service, for no valid reason whatsoever. Nothing had changed from the original situation. Same car, same issue, same everything. They just decided not to do the job. To top it off, the on-site staff was rude, dismissive, and acted like I was the inconvenience. No accountability, no urgency, no professionalism. Honestly one of the worst service experiences I've ever had. Avoid Safelite at all costs unless you enjoy wasting your time and being treated like your business doesn't matter.

Guys here at Classic Collision were amazing!…read more Mark went out of his way to assist in my repair and kept me informed along the way. Highly recommended. Thank you!!

Was recommended to bring my car here and classic collision did not disappoint. Staff were friendly…read moreand extremely helpful. The job quality and timing was nothing but perfect and the communication on updates was A1 service as well. I am Real happy with classic collision.

Elite Tint, Suny was very professional showed up on time to my work. His pricing is very…read morereasonable. He set up a 10 over the car in case it rained and knocked it out in about 40 minutes. I would recommend him to get your car tinted.

From the owner: Salam ⭐️ Mobile Window Tinting Service ⭐️Automotive, commercial, Residential…read more & Marine ⭐️ $30 Window ⭐️5 Years Warranty.

Meh... They asked me to drop off the car by 8 am, but didn't actually arrive to work until noon…read more They fixed the broken glass in under 2 hours, but tore the fabric lining inside the car while installing. When I called them, they said they'd look into it & promptly disappeared. :-/ The front desk assistant at Classic Collision, where they operate, was really kind and professional.

From the owner: Ultimate Auto Glass & Electronics is your #1 choice for high-quality Auto Glass Repair,…read moreReplacement, Calibrations, and Automotive OEM Electronics services. Ultimate's distinguished difference is our OEM recalibration access where most Auto Glass providers use aftermarket tools for calibration. Our technicians are AGSC qualified and I-CAR certified averaging 20+ years of experience. We proudly offer mobile and in-shop service with a lifetime warranty on parts and workmanship.

I can't believe I haven't left a review for our services we received on 2/23/23!…read moreWe needed the glass sliding replaced due to one of them being shattered by a projectile from our lawnmower. I went through all the research and was referred to the Glass Doctor of Miami. They were very professional and had some wonderful selections to choose from. They did a beautiful job.

Pricing is twice as much as other quotations.very arrogant. They must improve customer service.read more