At first glance I thought I'd be one of many cattle being herded, nothing was farther from the…read moretruth. Care was totally professional and compassionate. Everyone I had contact with was fantastic, quality care, gentle, and seemed to be expert in each of their fields. Not sure how care can be so good in this day and age, but I am extremely impressed.

I had a fantastic medical assistant! Cheronna is…read moreprofessional, friendly and goes above what is asked of her to help a patient. Thank you Cheronna

I had an Orthopedic appointment this morning with Dustin Hoffman, but sadly my efforts to obtain…read moregel injections fell short. I injured my knees several years ago and was diagnosed with bi-lateral chondromalacia of the patella resulting in painful giving way, sharp stabbing pain, extreme pain when extending the knees, and constant throbbing. After visiting my PCP, the week prior I was offered to receive steroid injections from my primary care provider in her office without any additional x-rays or MRIs, but I declined due to the correlation between steroids and opacification of the optic lenses. However, she provided a referral to a Dustin Hoffman who works at Emergeortho of Wilmington. In doing so, the scheduler called and I advised her that my PCP has the MRI summary for both knees and they should ask for said summaries to be forwarded in order to provide a clear picture of my condition, but due to the incredulity of the situation the office didn't request the MRI summary from my PCP resulting with Dustin Hoffman insisting on billing my insurance company for an X-ray even though by his own omission agreed that more times than not the x-ray image will show normal. I find this sort of mentality to be border line spurious and mendacious in nature. In addition, during my brief interaction with Dustin Hoffman he did not ask one question concerning my knees. Didn't ask about the trauma, the fact they give out, the sharp pain, or the constant throbbing or why my PCP referred me to him. The only concern he had was to be able to bill my insurance for an x-ray that he and I both knew would indicate normal imaging and at no time did he suggest a new updated MRI, which I would have capitulated to. Healthcare at its best in the United States now awaydays!! Two thumbs down!!

I wasn't actually the patient here, but my friend Shawn Paul was. However, the front desk team…read moregreeted us warmly and invited him to come up quickly. The girl who checked him in was very pleasant and helpful. Also, the nurse who called him back was very friendly and fun. He said that he and the doctor had a very informative and insightful conversation and he was pleased with his care. we also didn't have to wait long before he was called back. His entire visit from registration to check out was only about 95 minutes.

After I have been told by the office personnel that I either have to come to my appointment for a…read morebiopsy or a aspiration (meaning that I was told different stories every time I interacted with the Doctor's office), I finally got in front of the Dr. who rolled his eyes and he saw that I am not undressed for the biopsy and when he realized that I wanted him to explain what is the reason for my appointment, what it entails, risks etc...before I agree with any procedure. The Dr. responded to my worries without any glimpse of compassion, adding that he has no time for debate/explanation and that probably the missinformation received by me is actually "a language barrier" on my part (because I have a accent!). Guess what Mr. Bebbs, your comment is discriminatory the least! After I realized in which hands I was, I told the Dr that I just want to go home since I am not confortable being in his office anymore!

I went to Dr. Bebb after being diagnosed with aT3 melenoma that required Mohs surgery. He was sent…read morethe results and was supposed to arrange an interview to explain my options. Not knowing if all of the cancer was removed after waiting a week I called his office and after not actually being able to talk to a real person I left a message. I called a few days later and then again before I finally was called back. My wife and I went to the appointment. I realize it was my appointment, but Dr. Bebb never acknowledged she was in the office. They performed a sonogram before he came in, he told me it was negative, pulled up a Web page from the Cancer institute and read it to me. He then made an appointment with a Radiologist. I went to that appointment and that doctor asked me what I was doing there as I had already had Mohs surgery and there was nothing he could do, that I needed a full body scan. After working with that office they told me Dr. Bebb's office would need to schedule it for me. I called and called and called finally getting a call back when they did schedule it for me. Office staff on phone are rude. Nurse very nice and helpful, but when calling for my results of the MRI over and over again, still not knowing if the cancer is totally gone the nurse finally called back and gave me her opinion. A day later she called again telling me Dr. Bebb had reviewed the scan and said it was clear. Dr. Bebb never called me. I will not be returning to his office for further sonograms or for any other thing else. I feel Dr. Bebb was annoyed I had the Mohs surgery before I went to him and he could not perform any surgery on my lymph nodes and then the results were negative he still could not do surgery he was done with me and wanted nothing to do with me at that point. Avery cold doctor.

Had a procedure week ago. No one called with results. Diagnosis was on chart system of…read moreinconclusive. So trying to call to get some understanding and what next is difficult. Seems only get to talk to nurse not dr. They have a merry go round phone system. Still waiting for return call. Very unhappy with Duke. Won't go there again. Was so hopeful since hear people brag on them.

My husband was a patient at Duke Medical Center 2018 -2020 for liver disease-He was very sick ,and…read moredeveloped malnutrition ,but only scheduled to see his Dr there a Hepatologist,every six months - -Which was way too long between visits we felt as sick as he was-Later in his illness it was changed to Three months-During this time he started bleeding rectally and after further tests was found to have a recital ulcer-The bleeding continued ,and he was told by a radiologist at Duke following scan and x rays for this that he needed to see a surgeon-His Dr at Duke -Dr Carl Berg scheduled him a surgical visit, but it was scheduled weeks away-In the meantime ,he was getting worse ,and by the time he finally was close to seeing the surgeon ,it was too late -He never made it to the surgeons office-He became sicker at home-I had to call 911 as he developed very high fever during the night - He was admitted to our local hospital-& had infection in his blood-He had developed osteomyelitis (infection in his pelvis bone) and sepsis , in his blood-From the rectal ulcer found months and months before-He died a few weeks later at home under hospice care-I cannot help but think the Dr at Duke who was treating him is responsible for this in some way by not taking care of this early on! Drs at Duke Med are very capable, but have extremely too many patients and don't see them often enough to even know them-I'll never go back there -Just my opinion -We went there to have the best care ,but we never got it-

Everyone was super nice during my visit today. The place is clean and well kept, and the staff…read moremade me feel comfortable. I was here for a pre-op and it went quickly and painless.

I'm a cancer patient so I'm a regular here and everyone is always so lovely and efficient A+read more

I've commented before but I want to repeat my respect, admiration, and yes, awe for Dr. Coin's…read moremedical knowledge, emotional intelligence, and critical thinking skills. Earning a Ph.D. is tremendously rigorous, but to all that intelligence and knowledge of scientific thinking to an M.D. has made Dr. Coin an outstanding neurologist - not just in Wilmington, but in the nation. (I have experience in researching medicine and medical practices.) The office is run beautifully, too, with skill and warmth.

Dr.Coin and his staff are amazing!!! they care ... He is caring doctor who listens and knows his…read morefield and makes sure you are receiving the best care possible.. The staff is amazing always friendly and you leave a message they will return your call as soon as they are back in the office or receive it.. I have been being treated by him for years now and will not see another neurologist , finding him was a blessing after the care I had been dealing with from all the others ..