I had double aneurysm surgery. My surgeons were excellent. Dr. Cappuzzo and his team was amazing…read more 5th floor ICU and 5th floor step down nurses were excellent. They Treated me like family. (Kat, Olivia, Angela, 2 of the male nurses, Kat, Michel, both Amanda's and Dakota. What a team! I wouldn't be here without them. Mr Howell and Pumpkin and all the food delivery people were so friendly and nice. The Rapid Emergency Response Team were on the ball as well. Great people. God Bless all of you for taking care of me. I was able to be alive and home on Mother's Day! Thanks to the Neurological Institute and surgical Pavillion. You all Rock! Helen and Bruce Emory

My son was admitted to the ER having overdosed on heroin while using my car. Thank God the…read moreever-vigilant local police found him, narced him, and he was taken to Novant Hosp. on 17th St. While there, he arrested (his heart stopped) twice, and thankfully responded to the defib. But he was clinically dead I believe. They treated him with whatever meds were necessary but instead of keeping him overnight for observation, they discharged him. He's homeless and was living in my car which had been impounded because of the DUI - and no one from the hospital contacted me. His ex-gf had to pick him up around 10:30 at night and he was barely able to stay conscious. I am eternally grateful they saved his life - don't get me wrong. But to discharge someone who's barely conscious, having just overdosed and suffered two cardiac episodes, drugged to the point of not even knowing where he was and at that hour of the night, with no notice to next of kin? Deplorable. On a less serious subject, I went to the same ER myself having accidently stabbed myself in the hand with a fork I had been using to tenderize a steak. Knowing I had not had a tetanus shot in 32 years and with a sudden pain and swelling in my jaw, I foolishly thought I might have contracted tetanus (a little knowledge is dangerous). The medical assistant who saw me diagnosed me with a swollen lymph gland - no tests and discharged with no prescription, though I DID get a tetanus booster. The swelling and pain got worse throughout the day and I went to one of those walk-in medical clinics. The doctor who saw me and to whom I described my less obvious symptoms, diagnosed me with Sialadenitis which is a blocked or infected salivary gland. No biggie, but it is very painful and if left untreated, can possibly lead to more permanent issues. Though there was no formal treatment like antibiotics, he recommended hot packs and eating sour candies. Worked like a charm. Now I have it on the other side of my jaw, but at least I know how to treat it. And that I don't have tetanus.

My colonoscopy with Dr Sauer went great. Everyone from my doctor to my anesthesiologist to the…read moreentire staff were wonderful!!! I would highly recommend. Janice

I have been going there for almost 20 years. I was very…read morepleased with my doctor & the care that I was given. However , after my last colonoscopy, I had issues . I called Many times to get an appointment , I left several messages that week about urgency to see me , and how sick I was ...but never received a call back. I had to go to emergency room & now seeing another doctor to correct my issues. A week later someone finally called me back. I urge the Doctors to please hire more efficient staff to answer your phones! It's frustrating when you can't speak to anyone to make appointments, speak with a nurse or have your calls returned in a timely manner.

Stephanie in "billing" was extremely helpful with my situation…read more She went out of her way to solve my problem. You need more employees like her.

Dr. O'Malley replaced my knee and also repaired my wife's shoulder. We both have found him to be an…read moreunbelievable surgeon. During appointments he takes time to answer your questions. He told me I would be back on the golf course in 4-5 months and I was. Can't thank him enough.

After I have been told by the office personnel that I either have to come to my appointment for a…read morebiopsy or a aspiration (meaning that I was told different stories every time I interacted with the Doctor's office), I finally got in front of the Dr. who rolled his eyes and he saw that I am not undressed for the biopsy and when he realized that I wanted him to explain what is the reason for my appointment, what it entails, risks etc...before I agree with any procedure. The Dr. responded to my worries without any glimpse of compassion, adding that he has no time for debate/explanation and that probably the missinformation received by me is actually "a language barrier" on my part (because I have a accent!). Guess what Mr. Bebbs, your comment is discriminatory the least! After I realized in which hands I was, I told the Dr that I just want to go home since I am not confortable being in his office anymore!

I went to Dr. Bebb after being diagnosed with aT3 melenoma that required Mohs surgery. He was sent…read morethe results and was supposed to arrange an interview to explain my options. Not knowing if all of the cancer was removed after waiting a week I called his office and after not actually being able to talk to a real person I left a message. I called a few days later and then again before I finally was called back. My wife and I went to the appointment. I realize it was my appointment, but Dr. Bebb never acknowledged she was in the office. They performed a sonogram before he came in, he told me it was negative, pulled up a Web page from the Cancer institute and read it to me. He then made an appointment with a Radiologist. I went to that appointment and that doctor asked me what I was doing there as I had already had Mohs surgery and there was nothing he could do, that I needed a full body scan. After working with that office they told me Dr. Bebb's office would need to schedule it for me. I called and called and called finally getting a call back when they did schedule it for me. Office staff on phone are rude. Nurse very nice and helpful, but when calling for my results of the MRI over and over again, still not knowing if the cancer is totally gone the nurse finally called back and gave me her opinion. A day later she called again telling me Dr. Bebb had reviewed the scan and said it was clear. Dr. Bebb never called me. I will not be returning to his office for further sonograms or for any other thing else. I feel Dr. Bebb was annoyed I had the Mohs surgery before I went to him and he could not perform any surgery on my lymph nodes and then the results were negative he still could not do surgery he was done with me and wanted nothing to do with me at that point. Avery cold doctor.

Had a procedure week ago. No one called with results. Diagnosis was on chart system of…read moreinconclusive. So trying to call to get some understanding and what next is difficult. Seems only get to talk to nurse not dr. They have a merry go round phone system. Still waiting for return call. Very unhappy with Duke. Won't go there again. Was so hopeful since hear people brag on them.

My husband was a patient at Duke Medical Center 2018 -2020 for liver disease-He was very sick ,and…read moredeveloped malnutrition ,but only scheduled to see his Dr there a Hepatologist,every six months - -Which was way too long between visits we felt as sick as he was-Later in his illness it was changed to Three months-During this time he started bleeding rectally and after further tests was found to have a recital ulcer-The bleeding continued ,and he was told by a radiologist at Duke following scan and x rays for this that he needed to see a surgeon-His Dr at Duke -Dr Carl Berg scheduled him a surgical visit, but it was scheduled weeks away-In the meantime ,he was getting worse ,and by the time he finally was close to seeing the surgeon ,it was too late -He never made it to the surgeons office-He became sicker at home-I had to call 911 as he developed very high fever during the night - He was admitted to our local hospital-& had infection in his blood-He had developed osteomyelitis (infection in his pelvis bone) and sepsis , in his blood-From the rectal ulcer found months and months before-He died a few weeks later at home under hospice care-I cannot help but think the Dr at Duke who was treating him is responsible for this in some way by not taking care of this early on! Drs at Duke Med are very capable, but have extremely too many patients and don't see them often enough to even know them-I'll never go back there -Just my opinion -We went there to have the best care ,but we never got it-

Everyone was super nice during my visit today. The place is clean and well kept, and the staff…read moremade me feel comfortable. I was here for a pre-op and it went quickly and painless.

I'm a cancer patient so I'm a regular here and everyone is always so lovely and efficient A+read more

I've commented before but I want to repeat my respect, admiration, and yes, awe for Dr. Coin's…read moremedical knowledge, emotional intelligence, and critical thinking skills. Earning a Ph.D. is tremendously rigorous, but to all that intelligence and knowledge of scientific thinking to an M.D. has made Dr. Coin an outstanding neurologist - not just in Wilmington, but in the nation. (I have experience in researching medicine and medical practices.) The office is run beautifully, too, with skill and warmth.

Dr.Coin and his staff are amazing!!! they care ... He is caring doctor who listens and knows his…read morefield and makes sure you are receiving the best care possible.. The staff is amazing always friendly and you leave a message they will return your call as soon as they are back in the office or receive it.. I have been being treated by him for years now and will not see another neurologist , finding him was a blessing after the care I had been dealing with from all the others ..

"I had a very disappointing experience at this facility. After an MRI was ordered by Catherine…read moreZimel (PA, ) I was told by Ms Zimel I needed surgery for C3-C4 and C7-T1. However, the process that followed was unprofessional and dismissive. Dr. Thomas at the facility reviewed my scans and, rather than discussing the case with me, simply passed my file to another surgeon with the note: 'Do you want to do it?' When I finally met with the second surgeon, I was told he would not operate. The reason given was that they didn't believe it would help my neck pain. Most concerning was the surgeon's dismissive attitude toward my myelopathy diagnosis. He actually stated, 'You are 74 years old, how bad could the myelopathy get?' This is an incredibly reckless and ageist comment to make about a condition involving spinal cord compression. To be told that my mobility and neurological health aren't worth protecting because of my age is unacceptable. I have since sought a second opinion elsewhere where my concerns are being taken seriously. I would not recommend this facility for complex spinal issues."

Terrible care! You get seen by a PA, who actually can't even diagnose via a MRI that you've had…read morebrain surgery. The MOST incompetent doctor appointment I have ever had!