Service sucks and it's a rip off!!! Food is terrible at this location I recommend going somewhere else! Picture is supposed to be of a big fat chic taco instead it's some type of soft taco crap! read more

Del Taco - Mexican Near Me - Canyon Cntry, California

Ordered online and when I went to pick up, "We're out of cheese, chicken, flatbread, and asada." Ruined my Cinco de Mayo. When I asked for refund, "Go through app because it's third party." Del Taco needs to build another shop near Canyon Country and close this one down!! Don't know why I keep going? read more

lI went into the 711 at this store, about 340pm on Sunday 12.14. the del taco has this teenage girl wearing a packers beanie behind their counter and I made a comment about how I wanted their beanie cuz it was nice and I think she either didn't hear me or maybe she didnt understand me, but she cursed me out made a threat to me about taking her beanie.... I was so perplexed, maybe she was having a bad day, but great choice of employees DEL TACO. I really think she was just bored. Sad.. also I don't think I mis gendered her, but if I did my bad sweetie. read more

Worst food ever! Dirty customer service is so bad. They had you your bag of food with the back to you. Never again! I'd rather eat Taco Bell read more

Del Taco - 3 layer nachos???? Are you serious. I knew I should have come back!!! - Mexican Near Me - Canyon Cntry, California

Crappiest del taco ever !! Ordered 10 chicken soft taco and 6 beef taco and 4 bean burritos. Chicken tacos were micro sized !! Literally one or two pieces of chicken per taco, more like a tortilla with spread because of basically nothing in tortilla. One - two bite tacos !! Feel like I got ripped off !! And 3 of them didn't even have the sauce. Then on bean burritos came across hard chunks of beans in them. My daughters didn't even want to eat after bad experience !! I reached out to them and still no response !! Never wasting my money going here again !! Horrible quality on the food !! I definitely would say stay away !! read more

this review is solely for the cashier-- Edward he was rude AF and has no customer service skills. 0/10 if i could.

Absolutely disgusting. I came in to order some food and the first thing I see is female employee eating what appeared to be her lunch while making food!!! Very unsanitary, she was eating with her hands while touching customers food!!! I feel horrible for the people in drive-thru that are going to eat their food order. read more

It's Del Taco. You know what you're getting. Service was perfectly fine and I didn't have to ask the voice on the speaker to repeat himself. The hash brown sticks were cooked perfectly (unlike nearly every other DT location) I would go back, but my expectations are pretty low for Del Taco read more

Everytime we go to this location, it is a horrible experience. I haven't used Yelp in years, and re-downloaded specifically to rate this place horribly. Partner and I absolutely love Del Taco, and with the next closest one being in Valencia, we have found ourselves here at many late nights, early morning, etc. It's never been a good experience. Unfortunately, our most recent trip was an official throw in the towel-never coming back to this location. Typically, we experience waits of 15 to 20 minutes in the drive-through despite being the only person there...people seemingly not understanding what we're saying-at the "talk box", the drive through window, and the counter-and we have a lot of patience, we know not everyone's first languages English, but when I'm 20 minutes into an interaction trying to explain that, No, my name is not Mark, it's just the letter B, we could've eaten and been home at another place by now. And no, ordering on the app does not make it less time unfortunately. Expect to wait 15 to 20 minutes longer than you're quoted. It's never a seamless and easy thing. So I've covered excessive waits. They often get items wrong. We order a fish taco, we get some type of burrito. We order unsweetened iced tea, we get sweet tea. Once or twice, OK, accidents happen. Every time we go? It's a quality control issue. That's all without mentioning missing certain items. Fish tacos are supposed to come with a lime wedge, they're frequently missing. It seems silly, but the acidity in that really makes a difference. You order a certain amount of sauces online, you don't get them at all. You asked for utensils, you get told "they're in the bag" and they're not when you get home. They'll let you order items at the 'talk box' and even charge you for those items, and after 15 minutes of waiting, come back and tell you they didn't realize they were out of something. Again, one or two times? OK, accidents happen. Nearly every time we go? You guys just don't care and a 15 year-old freshman in high school could do better. So straw that broke the camels back...it's around 10 AM on Tuesday morning (11/19/24) I'm in my first trimester of pregnancy, and craving fish tacos. My partner is craving Del Taco in general, so we decide will give it another go after a few months. It can't be that bad right? We order on the app, see an ad for a new drink called 'dirty del' that seems to have Dr Pepper, shake mix, and a lime wedge. Sounds great in my pregnancy brain. We order online, wait in the parking lot for about 10 minutes, and then pull up to the window. Queue the usual multiple times over trying to explain who we are in the talk box, that we placed an order online through their app, etc. whole exchange takes about five minutes when it should be a simple as "here for pick up, my name is" and "OK, pull up to the window!". We waited at the window for about 10 minutes before we're even greeted by anyone. They ask if we are the one with the "new drink". We confirm, and the male employee flat out says he has no idea what's in the new drink. He tells us management never educated them on how to make the drink, what the drink is, etc. He simply saw that an ad had been put up in their window, and he had no idea what it was. He asked us what was in the drink. Us . The customer. He asked us how to make it. We don't know? I'm not paid $18.50 to know LOL We tried to explain what it seemed like it was, and he said "oh, like a root beer, float, I got you!" Hands us the drink...has rotten limes floating in it. I balk a little, my partner tells me that they're probably just a little brown on the outside, so I take a sip of the drink. It tastes awful...not in just like a taste level away, like rotten in general. Kind of sour? But not in a lime way. Pretty quickly, we discover the entire cup is lined with cilantro leaves. Seriously. I don't know if the lime wedges were mixed in with some cilantro prior to being put in my drink but, yeah...It was absolutely nasty. We remember that they frequently forget the lime wedges in the fish tacos, so we asked for some on the side. A new employee comes up and tells us she needs to charge us. We explain why we want them, and she tells us to check the fish tacos and that they're already in there, because it "comes with it". We check, no limes. We ask her for limes, And she says "whatever.". We get handed the limes, they're all brown and yellow. Like they've been sitting out for way too long. He and I both sigh, and just decide to leave. 25 minutes waiting in total to get "fast" food where we were the only people in line with less than 6 items. Never again at this location. read more

Came here for some late night snack. They do have some $1 menu. I ordered 2 tacos and some burrito. And what a disappointment it is. You're not getting the worth of your money. read more

Del Taco - This is what you get for a $1 taco Almost nothing - Mexican Near Me - Canyon Cntry, California

See all

I came here to grab food on my lunch break and ordered 2 beyond meat tacos with just the beyond meat and cheese only. When I got my food, I basically received 2 empty taco shells. Mind you, I've ordered this multiple times in the past at this location and other locations and have never had a problem with the portion sizes. I called the store and spoke to the manager and explained the situation. He said that he was the one who made my food and he knows for a fact that he gave me the correct portions per corporate regulations, I explained to him that I have ordered the same thing multiple times in the past and never received this little of food. He said the other stores must be doing something wrong then and must be giving me more than they're supposed to (which is odd considering I've never asked for extra Beyond Meat or had this problem in the past but okay). As you can see in the photos, there's more cheese than beyond meat. Which, let's be honest, there not much of anything in these tacos in the first place. This is extremely annoying because A) I wasted my lunch break to get BARELY any food and B) The beyond meat is much pricier than normal meat (understandably) but I'd at least expect a decent portion size regardless of what I ordered. I will not be returning to this del taco again. read more

Del Taco - Beyond meat taco - Mexican Near Me - Canyon Cntry, California

See all

I do not recommend visiting. Very rude staff. They often refuse to serve customers on the drive thrue. They make you go inside. A very dirty store. The staff works without protective equipment and touches food with dirty hands. Be careful!!!! read more

I had ordered a burrito and 2 shrimp tacos, after ordering the tacos I asked to make the burrito a combo the guy over the speaker says "what burrito" ... idk maybe the burrito I just order less than a minute ago? after I said "um the cali bacon burrito I just ordered" then sat in silence for a good 2 minutes until he finally came back and said "small medium or large" kinda awkward but okay. after pulling up and paying he ASKED ME if I wanted a receipt, after paying $24 for a burrito combo and 2 shrimp tacos which are 2 for $6 I said yes please because I wanted to see the price breakdown. He walked away after 2 minutes he handed us our food and never gave me the receipt so I asked for it. Then he tells me oh the receipt printer is broken. So then why did you ask me, if it's broken?? This thing has been broken for months every time we come here so it's not like he didn't know. So then I asked him how much was the burrito and he just took a minute to guess and told me around $14, so I asked him how did it come out to $24 if the shrimp tacos are only $6. His answer? Well tax of course, so I said tax is $4?? Then he changed his answer and said oh they raised the prices (didn't say if what) so I asked AGAIN well how much is it because on the menu it says 2 for $6. He looked on the POS and told me $14.95 and I said so it still doesn't make sense how it came to $24. He said oh cause you got a large that's extra. Yeah duh it's extra I wanna know how much it is, so I had to ask again I have no idea why it was so hard to just get a a straight answer from this guy considering he has the POS right next to him you'd think he could just I don't know maybe check?? so I had to ask him againnnn how much is it???! Then after going back and forth multiple times then he finally proceeds to tell me the correct price which was $17 for a large burrito combo... seems like a huge price jump from a smal combo to a large but whatever the fries were only half full and had NO SALT. Seriously just a huge waste of money ‍this guy made me feel like I was acting like a Karen going back and forth when all I asked was one simply question, which was how much was burrito combo and he made it seem like I was asking such a complicated question. While writing this review my phone automatically popped up a photo that I had taken in the past at del taco of a foreign object that was hard and solid that was in my food I guess I had forgot to post a review on that so enjoy that plus the picture of my half full saltless fries. read more

Del Taco - this was a bone inside my taco.... at least what i hope was a bone almost chipped my tooth - Mexican Near Me - Canyon Cntry, California

See all

I agree with previous review 1000% Worst del taco (this is inside shell station in Via Princessa, corner Sierra Hi-way), worst fast food, worst customer service! Went to this spot with 1 crew working the counter, and 1 the drive thru. Counter crew started preparing our tacos with his bare hands. He then went to work on the fries still with his bare hands, wiped them on his shirt and went to continue working on our tacos. Noticing the box of gloves on the counter we asked why is he not wearing one. He answered Osha policy doesn't require him to wear one. I hvnt heard of such policy in fact its required when working directly on food esp raw and that's including cheese and salad items. When we asked the other crew (who's wearing gloves) if we can talk to the manager, he pointed to the guy preparing out food!!! We then asked him if he can wear gloves he said I can give you guys refund! This Manager Eduardo would rather give us refund than yield to our request! He also said things like it's ok to wipe with his shirt, and that its ok to wear his ring while working on our food with his barehands because his ring is made of rubber so it's not considered jewelry!! They either need a new crew who have proper food handling experience or need to shut down completely!!! We left after getting our refund! Will not take a chance getting salmonella among other things from this place! Eduardo- do yourself a favor get food prep certificate! Idk how Del Taco is allowing this guy to man this store. He shouldn't be allowed anywhere near food at all! Its been ages since I've had anything from this place and I was reminded why! It's definitely a Del NO! NO! for me!!!! read more

Del Taco - Mexican Near Me - Canyon Cntry, California

They don't wear gloves ! Should be NO star at all! Dept if Health should check them out! read more

This Del taco absolutely sucks! I would recommend going to the one on Bouquet Canyon Rd instead! The girl, taking my order yesterday just kept playing with her hair, the tacos themselves weren't even halfway filled with anything, I'm sure they do this on purpose for someone's bottom line...this is my third time giving them a try, and I will never go back! Run don't walk away from this business! read more

Ordered a bean and cheese burrito (green) and half of the burrito was green chilies. Got kids cheeseburger and got a hamburger with nothing on it but ketchup. Also ordered the grilled chicken soft tacos and it was all cheese and lettuce! I've had this Del Taco many times over the years and have always had some sort of issue. read more

See all

So I stopped by for a double del combo waited 21 mins for my order lol and the fries were cold when I got it so I'm assuming someone left my food sitting around or didn't do something right. All I know is T was the one that left my food out he seems like hes not very aware of what's going on or something idk read more

See all

Ordered cheese quesadilla for my kid, he took a bite and refused to eat it. After I opened it, barley saw any cheese. Save your money go else where until they have new management. read more

Del Taco - Cheese quesadilla - Mexican Near Me - Canyon Cntry, California

I come here pretty often because I love the hours and the food is very reasonable. But today when I was waiting to order Anna one of the staff members who was at the cash register thought it was appropriate to scream across the lobby to the other worker while I was standing directly in front of her. The other guy didn't scream back and he was very kind. I understand the pressures of working in fast food and needing quick communication. But don't scream in my face. read more

WOW DEL TACO. WOOOOW. My mom came to your restaurant to buy dinner for our family (with 5 kids) and received THIS. I understand she ordered a large order but EVERY TACO AND BURRITO she ordered looked EXACTLY like these ones!! COLD, LACKING TOPPINGS MEAT, and OLD LOOKING. If you really feel that this is appropriate to serve to your customers try serving it to your own family first and see how they react. This is extremely disappointing since it's the closest location to our house compared to the other Santa Clarita locations and our family is a fan of Del Taco. I guess we will need to start venturing to a new location since yours can't seem to get it together. $27.40 NOT WELL SPENT. Might as well have gone through your dumpsters and found this for free! read more

See all

First of all the service, and the food have always been great at this Del taco. I don't believe I've ever missed an item or had something made incorrectly. But I'm writing this to you tonight because of the great customer service. I always have when I go there around 10 PM at night. today is April 3 and whichever employee was working the drive-through at around 10 PM did a wonderful job and should be commend. You don't really expect good customer service from a fast food place, especially later at night. But tonight and most of the time when I come around this time, they did a great job. read more

It's Del Taco. I like that they are open till midnight. I prefer them over Taco Bell. I find the seasoned ground beef and beans are nicer in flavor. The Large Queso Loaded nachos are one of my favorites on the menu. I don't think there are any Del Taco locations that allow substitution of ingredients so if your want extra tomatoes to offset omission of jalapeños, then it will cost $0.40 extra. If you want onions that's extra too. On the upside this item lives up to it's name. It is definitely loaded with meat, beans, and creamy queso blanco. The sour cream is a nice touch too. What was amiss tonight? I ordered 1 large nachos and 1 Value Taco. I'm not mad but I did deducted 1 star because they forgot my one taco when there were no other cars in line at 9:45pm. Who knows; perhaps, the crew is sharper during peak business hours when they function with more adrenaline which helps with focus. Neither Del Taco nor I made sure that the singular value taco ordered made it into the bag. It's only $0.79, so I'm not mad. I only mention it so you all know to check your bagged order before driving off. read more

This was the worst experience. I never complain about bad food, but i had to say something. The worst part was it was the manager who made the food. She said her name is "lady". Like this isnt the first time someone has complained about her. I feel sorry for the two gentlemen who were working with her. The younger guy was busting his buttocks and the older guy seemed sincerely concerned. "Lady" (short with glasses) had a very bad attitude and should be replaced asap. It starts from the top. I am a chef of 16 years. I know how good service happens and who is to blame. I hope this helps read more

I tried again and horrible customer service. The cashier on drive thru very rude and very unfriendly. We got overcharged about 9 dollars extra. Just horrible read more

See all

This is THE WORST Del Taco in all of L.A. County. Now, I've worked in food service, so I understand that people can have a bad night. But this happens EVERY SINGLE TIME. Also, I'm not going to write a bad review unless it's really deserved. I pulled into the drive-thru at 8:22 PM, and did not get my food until 9:06 PM. There wasn't a million cars, either. I sat in the same spot (as did everyone else) for almost 30 minutes before I even ordered. Normally I would've just left, but someone pulled in behind me right away so I was stuck. Anyway, my order was very simple: regular taco, regular tostada, and small fries. No special substitutions or requests. When I FINALLY got my food (another 10 minutes AFTER I paid), it was cold and apparently made by a blind person. I got about 6 cold fries, the taco had about three cheese fibers, and the tostada looked like it was dropped. I cannot believe I waited 45 minutes for quite possibly the worst Del Taco "food" I've ever had. So if any managers are reading, or any corporate people, you guys REALLY need to step up your game or close this location. If your crew can't prepare edible food under 45 minutes, then you're ALL in the wrong business. Seriously, this kind of thing is just unacceptable. I wouldn't eat here again if it was the last G*****d restaurant in the world. read more

Tonight I ordered postmates from this del taco location. Upon delivery, I did not receive one item that I ordered. Literally my entire order was wrong. The bag was sealed with a tag that states "double checked for accuracy". Is that a joke? So disappointed. In this order I received 2 bean and cheese burritos and 2 burritos with nothing but ice cold, unmelted cheese...even if they had made a mistake on my order the least they could have done was made it edible. Honestly disgusting. read more

Del Taco - shredded cheese on a tortilla - Mexican Near Me - Canyon Cntry, California

If u want crappy service from disgruntled rude employees this is the place for you. Theyll definitely get your order wrong. We'd be ok with 1 less crappy fast food restaurant in the area. read more

The workers use their dirty gloved hands for the cash register and to prepare your food with the same dirty gloved hands. They do not believe in using kitchen utensils to makes salads, pickup cheese, tomatoes and jalapenos. They put their blue gloved hands that they just took to give your money with and change at the cash register and use the same dirty hands to prepare your order ---- No spoons, no tongs, no forks and no spatula. Just their hands covered dirty blue glove hands directly into the containers. They need to be closed down and reported before someone gets seriously gets ill from the workers filthy ways in handling the food. Totally unsanitary and disgusting. I threw my food away in the trash. read more

This place is so bad my burger looked like someone sat on it bun was hard and macho fries were like medium fries not going here anymore and no one should either groos read more

Del Taco - Macho fries - Mexican Near Me - Canyon Cntry, California

See all

The PM staff is totally unprofessional. My beans in my burrito were burnt. The guy running the drive thru was sarcastic and condescending. This used to be on of my favorite places to go. I'M NEVER GOING THERE AGAIN. This is my 2nd complaint. read more

The staff handles the cash register and touch the lettuce, tomatoes and jalapeños by grabbing the food with their dirty gloves/hands. I think in 2024 you should use kitchen utensils when handling food in the kitchen instead of dirty hands and dirty gloves that you used to handle the cash register and money. Also there was only 1 person working working there. i threw my food away-- very disgusting to watch how they handle ur foo. they need to be reported to food and safety as well as BBB. someone is going to seriously sick from this Del Toco and need to shut down. read more

Hit or miss with this Del Taco. Some know what they're doing and some don't. I keep giving chances but get a bag of missing items regularly-or fries barely cooked. Not returning for a while if ever. read more

This location use to be on point, but recently the quality of service has deteriorated fast. To be fair, some of the employees are great, but overall it has gotten real bad. When you come, bring your patience, and leave your expectations of getting fast service home. Your average wait time will be 25 minutes. I really hope they get deserving, good quality, qualified shift leaders in there, cause so far they have been lacking. read more

Everything I ordered came with stale tortillas (chicken quesadilla, 2 tacos del carbon, 2 original chicken burritos) and the fillings were cold. On top of that, my quesadilla had pieces of egg in it, and there was no green sauce. The cheese was also not melted. Disappointed because I usually love Del Taco. read more

Del Taco - Egg in my chicken quesadilla and no green sauce as there should be... - Mexican Near Me - Canyon Cntry, California

See all

I wanted to let you know how I felt last night when I went through the drive thru at 11:10 last night. I really wanted a burger and I was told that your grill was closed. Really you close at midnight and it was closed 50 minutes before closing? How is that if it was 11:50 or later I could understand. So I settled for 3 street tacos and they only had chicken not what I wanted. I'm not even going to give you any stars terrible customer service The only reason you got 1 star is it wouldn't let me not put a star read more

Danny is a wonderful employee! He is super friendly and very knowledgeable of the menu items. I will be back because you have a great employee like him! I hope he gets the recognition he deserves. read more

My wife went to drive thru for order. Very simple order...3 Habanero crispy tacos and 3 Del Tacos. When she got home, there were only 2 of each, and the chicken tacos were mild, not Habanero. Shorted food, paid full price...AGAIN! read more

This restaurant needs to be closed. They have the worst customer service. They are very disrespectful to their customers. They only have a one and a half star rating. I don't understand why management does not take action. The manager whose name is lady is very rude and arrogant. She should be fired. Other reviewers have also commented on how bad she treats the customers. We will not be going back to this restaurant. There's a reason they only have one and a half stars for their reviews. Trust the reviews! read more

Ordered macho chicken combo thru drive thru. fries where old and cold , the burrito was not good. first time and last time I come here. read more