Well, this office certainly took a nosedive in terms of patient care. I've been seeing this doctor for over 2 years, being a long time (10+ years) sufferer of Ankylosing Spondylitis, Reactive arthritis, etc (depends who you ask) and have become very familiar with every treatment offered (from chemotherapy to immuno-suppressants and TNF blockers like Humira), diet changes and even corrective surgery (yikes!) available under the sun. So, it seems very strange to me that when I call the office for the first time in 2 years reporting an acute inflammation and pain flare-up asking to fill a prescription for an emergency Prednisone pack (which is what helped me in the past), I get a callback 5 hours later with their secretary's barely intelligible instructions on how to take Aleve twice a day with food.
Did anyone even bother to look at my chart and medical history? A whooping 5 seconds would have revealed that I was under observation for the last year, following doctor's suggestion to gradually get off my current medications and reporting an acute flare-up is definitely a RED FLAG. Inexcusable.
Also, how little am I informed about how to take Aleve after 10 years of joint pain? Why would I bother calling the office if I wasn't panicking in unbearable pain that I haven't felt in 7 years? Criminal carelessness and neglect. read more