Dr Manus is such well mannered doctor with a good heart. She is a very good listener and will not…read moremiss a bit of you provide her with as much information as you can. At a personal level I really enjoy seeing her, and she is easy to trust. She is, however, lacking on the thorough analysis of issues, and not great at all on the pediatric end of things -that being said, she does not advertise as such. Sadly, my family has noticed massive differences in treatment based on the quality of our insurance (better and more thorough when the insurance is good, less attentive when you self-pay). This was underlined by 3 things, 1) Dr Manus' patronizing comments during consultation. 2) her office literally forgetting about any kind of checkups/follow ups for you or the kids when your insurance is "not good" but doing it when it is. 3) An effort to collect fees for things nobody does. Unfortunately I have observed this enough that I don't believe it's a random event. I am sure some of these shortcomings are a result of the economic pressures this doctor's office is under. Unfortunately I am in no position to properly control the "quality" of my insurance, and yes, I understand doctors have bills to pay.

Sadly, I have moved out of the area and will no longer be seeing Dr. Manus. I have been a patient…read moreof hers at Lake Street Family Physicians for 13 years and the thought of having to find another doctor is daunting. Dr. Manus is patient and will listen to every concern you have no matter how small, and she is extremely knowledgable. I like that she doesn't over-prescribe medication, and always lets me know about different courses of treatment. She is sensitive and kind and just a wonderful person. My mother and brother have also been patients of hers and were similarly pleased. I cannot recommend her enough. The reception staff is efficient and if I have a health concern and am unsure of whether to get an appointment a nurse will always call me back that day and normally within an hour or two. They also will not hesitate to tell me if I don't need an appointment, which is great because it saves me the hassle and $ of having to come in. I have never had a billing or insurance issue and despite having changed insurances several times every PPO I have ever had has been in network. Note that this office does not accept HMOs, however. Sometimes there is a bit of a wait between the time when you see the nurse and when the doctor comes to the room. But usually this is not the case. In 13 years of visits (about 3 times/yearly) I only recall them running very behind on a handful of occasions. Overall the wait time has been consistently reasonable, and I am usually in and out of there in under 45 minutes. Parking is somewhat inconvenient as it is everywhere in downtown Oak Park, but there is a village parking structure nearby that is free for the first two hours on week days.

Dr Akhter has seen me through 2 surgeries, 3 losses and one healthy baby. I cannot speak highly…read moreenough of her. She is compassionate, passionate, and a true professional.

Dr Akhter was friendly and knowledgable. Her diagnosis for me was spot on. Her office staff is OK,…read morethe office looks old but is clean enough. Wait time was a bit much in some cases.

Dr. Anderson is a gem! The best doctor I have ever had...and I have had many! I highly, highly…read morerecommend him. I suffer from a chronic condition, and he has always been there in a pinch to assist me. Also, they do blood work right in the office, so you don't have to make another trip to a lab to get your blood work done. Plenty of parking at the facility. I can't say enough good things about him! Love him!

Very good doctor I love going to see this doctor he gets you in never a long wait and he listens to…read moreyou and orders the tests needed to figure out your problem very knowledgeable

Dr. Greathouse was very attentive and I felt very cared for. A very personable and empathetic doctorread more

I'm sorry but this entire office is so stressful, under qualified and unprofessional …read more Dr.Greathouse has NO follow through whatsoever and if you call her to let her know things aren't getting filled she becomes defensive and rude on phone when it's CLEARLY their fault...Some people work 6 days a week and do NOT have time for all the nonsense that goes on in this office. Please please please go somewhere else for your medical needs.

I took my daughter to Dr. Gempis when she was with a different practice a few years ago - she was…read moreone of my favorite doctors for the kids. She's casual, easy to talk to, and listens carefully. And she's assertive when it comes to having a specialst see the child on short notice - gets respect from her peers but is nice to the patient and family. Casual. I called her in the middle of the night two or three times and she always called right back and was calm and alert.

Dr. Gosch is the best. My daughter loves her and has no qualms about being examined by her. Her…read morestyle is laid back and pleasant. She's a great doctor, but an even better listener. You don't find that today in many practices. Her office staff is also wonderful, friendly and timely! I typically never have to wait at an appointment. Sick visits, although infrequent, have been wonderful - they fit you in a timely manner rather than making you wait until the wee hours of the evening like some practices. Great location - with free valet parking. You can't beat it.

Used to be a great place but it is obvious that financial hardship is affecting them. Lost their…read morebest doctor (Dr Fisher) in July and now everything is nickel and diming customer and maximizing the $ they get from insurance and patients... (They now double bill each visit (via stacking/repeat billing), long story but my insurance fraud department has opened a case) Very sad really... I hope they make it but when profitability comes above the wellness of patient, it is hard to see a long future for any medical practice...

We love PediaGroup! My husband and I have only one child, so everything is new and confusing. We…read morecall them often, and often after hours, and they are so kind and responsive! We have interacted with all four docs and really like them all. The practice is breastfeeding friendly, has great hours, and is staffed with doctors and nurses who are also parents (so they get it). Highly recommend.

My Mother has been a patient at Haematology-Oncology since Feb. 2009. This being her 13th month of…read morefighting lung cancer we have visited the office many times. When my Mom choose her doctor and began her chemotherapy everyone was very nice, couldn't be more helpful. She completed that phase Aug. 2009. In Oct she began radiation but at a different hospital. Tomorrow we have the scan to see if the tumors are gone. Needless to say there is much anticipation. Though quite robust at the start my Mom is no longer strong enough to walk on her own, it has actually come on rather suddenly after the radiation and she is also now dependent on oxygen. When we called the office today to alert them to the need for a wheel chair, (this is only the second time she's been out of the house since Dec. 31st). We were told that no accommodations could be made by anyone at Haematology-Oncology. She was further told by the phone receptionist, "We do not provide any service like that". I am stunned at the lack of consideration shown her! The receptionist offered no suggestions at all! We have no idea how we will transport her from a taxi arriving at the curb (parking facility is too far away from the 676 building) through the long lobby to the 21st floor offices of Haematology-Oncology. And then she must go to another floor for her scan and then arrive back on the 21st floor for the results, all in the same day. I hope that other families will not have to be treated with such rudeness. Though this group is affiliated with Northwestern, a renowned hospital, the lack of respect for the feelings of patients is unacceptable. It was the most inhospitable treatment we've received through this horrific ordeal.

I'm sorry to read of the difficulty Paula C had with HOA. I hope her mother has recovered and is…read morehealthy now. I didn't see any other patients in wheelchairs or with oxygen, although there was a wheelchair parked in the corner of the waiting room with a big note on it that said "IN USE, PLEASE DO NOT DISTURB." Maybe it was one that a patient came in. I had my first appointment with HOA, and it went really well. I just wanted to write a review to share my experience with Dr. Claudia Tellez, and the staff. Their office seems very well organized. The front desk greeted me right away, answered questions, and asked if I'd had a chance to fill out the paperwork they'd emailed to me in advance. I had, so I handed it over. They validated my parking, so it only cost $10 to park in the garage at Northwestern hospital (instead of $26). The $10 rate for parking is good for 7 hours. The waiting area is very clean and bright, and they have water and coffee available. I waited about 15 minutes to be called in for a vital signs check. Then I waited another 10 minutes in the exam room. Dr. Tellez was a very good listener, and very thorough. I didn't feel rushed, and she gives off a very warm, friendly vibe. She was professional, asked me a lot of questions about my health history and lifestyle habits, explained things in detail, showed me the test results my doctor had sent over to the office, and explained what everything meant. When I mentioned tummy issues that I have already yelped about, she recommended probiotics to help heal the lingering symptoms, and I was happy to hear that. I feel like a lot of doctors don't give probiotics the credit they deserve. So on that count, she struck me as pretty forward-thinking. She explained what she proposed we do about my situation, which made a lot of sense to me. She was very balanced, but cautious. I gave up some more blood for testing right across the hall at the lab, and the woman drawing my blood was very nice and professional, too. So I have an appt with Dr. Tellez again in 2 weeks. I know it's just one experience so far, but it was a good one.