Alea did an amazing job with my keratin treatment on my textured hair! I was a bit worried but she…read moreknew exactly how to do my hair, which is hard to find. Everyone was so nice and friendly, the vibe was pretty chill for a Saturday afternoon, I was pleasantly surprised. Perfect place to get your hair done, will be coming back for my second treatment.

I booked a haircut with Adrianna by mistake on my part; as I thought I booked another stylist…read more What a happy, happy accident. She was so charming and thorough. She asked me numerous questions about what style I wanted and didn't start until I finished. What she created was a photograph of everything I described and I received THE BEST HAIRCUT OF MY LIFE!!!!! I always say the sign of a good cut is when you can style it the same way as the stylist did the first time you wash your hair. Slight layers and a cut to my collarbone took me 15 minutes to dry and style and my hair looked PERFECT. I recommend Adrianna to anyone who books a haircut as she is a treasure!!!! Thank you Andrianna.

Outstanding massage. Very polite staff. Will definitely return for another massage. It was my…read moresecond experience and both were amazing.

Not a place for a foot massage, even if they tell you so. Booked a date foot massage and the…read moreperson answering the phone assured me we would have "chairs next to each other". When we arrived, all rooms have massage beds for full body massage. I showed them the picture from Yelp with the chairs and told them I verified over the phone. Sadly, it was my American accent that must have been confusing for the people answering the phone. It's one thing to have a problem and it's another to see how a business handles it. I don't understand how I am in the wrong in this situation and there was no attempt to make it better. I left two stars because the massage therapist was very good but didn't know how to do a foot massage - walking on my back is not a foot massage

Took advantage of the opportunity to relax a little bit in a Sunday afternoon. Call it a recovery…read moreday from working out or call it just a mental santity break to kick off the week. This is a great place to do either. The first hour and a half in the men's area rotating between the steam room, sauna hot tub and cold plunge, losing track of the time and just soaking it. The sauna and the steam room each held around 5 to 7 people, respectively. Fortunately I didn't need to push the capacity limits since the crowd was extremely light, especially for for a weekend. I strolled around and checked out the other rooms and the bulgama room was scorching hot, in the best possible way. Broken up into two different dome spaces - one hot and the other extremely hot with a fireplace- that had the cozy smell of burning wood. A fantastic sensory experience. I popped by the restaurant and the Bulgogi stew was delicious. Prices were comparable to being outside of the spa, and the quality was just as good. The food came out piping hot with a little kimchi and some potatoes and a small bowl of rice on the side. I have been to more than a handful of Korean Spas and the features that make this one stand out are: Clean smells- sounds strange to have to say this but Gangnam was clean but didn't smell like cleaning products. Each space had a unique scent based on the desired effect - cedar, burning wood, eucalyptus, etc. Comfortable uniforms - woven, soft terry cloth sets that breathed well and were easy to move in. Unique experiences in small niches- hand spa to massage your hands, foot spa with a pebble bottomed pool, plenty of lounge spaces, vibrating plates for muscle activation or relaxation, I honestly didn't have time to do it all. The staff = top notch. Friendly front desk crew gave a great first impression. The superstar was the gal who helped me decide on a tasty dish in the restaurant, providing great descriptions for all of the choices. After 4 full hours, I needed to go to my next meeting and had to leave. Nevertheless I left feeling relaxed and satisfied. Verdict: Check it out but be sure to give yourself at least 4 hours.

I visited Gangnam Spa with my fiancé expecting a calm, restorative experience. The facility is…read moreclean, the staff is professional, and the treatments themselves are excellent. FIVE STARS! And this is why the rating drops to THREE STARS However, the spa's current approach to cell phone use raises serious privacy and safety concerns. Multiple guests were openly using their phones in treatment areas and even inside the locker rooms -- including taking photos and videos in spaces where individuals are undressed. Locker rooms are universally recognized as places where people have a reasonable expectation of privacy, and recording in these areas can violate that expectation, regardless of intent. Allowing phones in environments where guests are changing creates a real risk of non‑consensual photography or video, which can have legal implications and exposes patrons to harm. Businesses that operate locker rooms and similar facilities typically have a duty of care to protect guests from exactly this type of privacy intrusion. I strongly encourage the spa to implement and enforce a comprehensive no‑phone policy throughout all treatment and locker room areas. A spa should be a place where guests feel safe, respected, and able to relax without worrying about being filmed or photographed in private spaces. PLEASE KEEP this SPA classy, with privacy rules and keep the ghetto out the door!

Adrianna gave me a beautiful haircut and she's pleasant to talk with. I scheduled another…read moreappointment next for some color highlights.

Possibly the worst manicure I've ever had. I made an appointment for this past Thursday at 4:30 pm…read morefor a refill. I asked "Peter" the receptionist if it could be done in an hour and he said yes. I got there and the lady started soaking my nails in a grocery store plastic bag with acetone soaked paper towels. Weird but ok. After 15 minutes of that, she announced "you have solar nails and we don't do that"! Really?? Your website says you do. See pic. She replied that their website was out of date like that absolved her of any responsibility! It took her 40 minutes of paper towel soaking, sawing away with an electric file and slapping on acrylic to finish one hand! She acted as if she wanted to quit then and actually told me that I should go back to my former nail salon. No joke. She finally finished 1 hr and 20 minutes later despite the promised 1 hour by Peter. My nails were so poorly done. And to boot 3 DAYS LATER my nails are bubbling from beneath the surface. See pic. Just horrible and a complete waste of time and money.

I called them 3 times trying to book services for my daughter. All 3 times the girl I talked to…read moresaid someone would call me back and no response. I also emailed them and again nothing. The girl knew why I was calling, I explained it to her in the first call. I guess their business is good, and based on my experience their service is poor.

I always enjoy my visits to Hand & Stone Memorial. The spa is very clean and has such a calming…read moreatmosphere--it's the perfect place to relax and unwind. From the moment you walk in, you're greeted by their friendly staff, checked in quickly, and even offered some refreshing coconut water. Jessica is my massage therapist, and she is absolutely excellent. She really listens to what I need, adjusts the pressure to my preference, and always takes the time to stretch me, which makes a huge difference. Every session leaves me feeling refreshed and cared for. Highly recommend Hand & Stone and especially Jessica.

I found this place a couple of months ago and have been coming here ever since. I don't typically…read moreget my nails done but they did such a great job I kept coming back every other week! Today I got a new nail tech who was absolutely horrible. She ignored my request for no cutting of the cuticles (even after my usual lady let her know), filed my nails AND SKIN so hard it hurt, and ended up clipping my skin too close and leaving nail polish on the side of my nails! The color she applied was not the one I picked but similar enough I just let it go. This experience reminded me why I hate going to get my nails done. When I went to pay I found out she had upcharged me for a hand massage I didn't ask for or want and then an attitude when I asked why the price was different than all my other visits. I regret not requesting my usual nail tech but she was busy with another client. Unfortunately this experience was enough to deter me from returning.

Service: I got the gel manicure. She did a good job with them with the right amount of nail coat…read morelayers. They haven't chipped. Price: $32 for gel manicure before tip. Ambiance: It's quiet and small place. There's no TV's, so I spent time watching tv shows on my phone. Cleanliness: I gave this a 3 star due to the cleanliness issue at the front entrance. The carpet was filthy as you can see from the photo, which made me question the cleanliness overall. When I got to the chair, it seemed clean with the white furniture, but I'm not very sure. I've seen cleaner places, so I don't think I would be going back.

Truly an impeccable service! I got the 90 minute head spa &…read moreif I could do 900 minutes I would! Will definitely be coming back! Ivy is lovely & will make you slip into a tranquil state! Very very good!

My daughter came here for the first time. Best head spa we've experienced by far. I would…read moredefinitely comeback.

Absolutely the best massage I've ever had. Linda can do amazing things; stretching and massaging. A…read moreThai massage is the only way to go. I highly recommend Nature Thai Healing.

I didn't even have time to even finish receive an answer on my question, she said she's too busy to…read moretalk and hung up, RUDEEEEEEE I'm not one for negative reviews, but this seems to be a recurring thing, I'm trying to give you business, this was so disrespectful..if that's the owner u need to work on customer service, if this is an employee again u need to work on ur customer service. I will be coming in today, to see who I spoke w that was beyond rude..