When empathy mixes with professionalism, experience and skills, you get Dr. Diedre Marshall, MD at Marshall Cosmétique located at 6360 Sunset Dr. Miami, Fl. Little did I know that buying a Miami Groupon for a Botox treatment at Marshall Cosmétique in March 2017, I would have the great fortune to meet Dr. Diedre Marshall- a brilliant (yet unassuming) plastic surgeon. Nor did I know at that time, Dr. Marshall would skillfully reconstruct my nose--a nose I managed to crush, as I slammed it against a wall at work. Yes, I was a patient that some doctors often refuse to treat. I am, what medical professionals are likely to consider, a "workers comp" case- I was not only a "workers' comp case" -- but I was also the worst type of case--a federal employee workers comp case! While sitting in the examining chair, I feared Dr. Marshall would be one of the many plastic surgeons who would utter "Sorry, we do not work with workers comp." Nonetheless, Dr. Marshall sat in her swivel chair as she examined my nose and reassured me that she would operate me ! I had to hold back the tears of joy as I hugged Dr. Marshall and thanked her. Besides having to deal with the tediousness of workers' comp bureaucracy, my "case" was not an easy one. However, I am on my way to recovery and with a nose more lovely than the one my creator gave me- Finally, I would be remiss, if I did not mention the kindness and professionalism Dr. Marshall's team showed on my behalf. I can't wait until I have fully recovered from my recent rhinoplasty and share my photographs so all of you can see for yourselves the care and skill of Dr. Marshall- If you would like to know more about my positive experience at Marshall Cosmétique, you may reach me at mvdphd2005@gmail.com. read more

I am leaving this review to share my experience with Dr. Marshall and her team to warn prospective patients. ​Aggressive Sales Tactics: While in Miami deciding on a surgeon, care coordinator Karolina aggressively called and texted me repeatedly to convince me to choose Dr. Marshall, emphasizing how caring and attentive she was. I fell for the pitch, but the experience post-payment of $8700 was completely different. ​Paid Services Not Delivered: I paid upfront for 360 liposuction PLUS arms. However, Dr. Marshall never actually performed liposuction on my arms. When I brought this up to the office and asked why I was charged for a procedure I never received, Karolina dismissively told me that the doctor "might have forgot." Despite failing to perform the service, the office kept my money. ​Unsatisfactory Results & Poor Post-Op Care: Beyond omitting part of my paid procedure, the work on the areas performed was very disappointing. I paid for ab etching, which was not done properly. Ab etching is meant to produce defined, visible abdominal lines. While liposuction was performed, there is absolutely no line definition or etching visible. the fat transfer/lipo left me with completely asymmetrical results--one side of my butt is square while the other is round. Furthermore, the staff was extremely rude and refused to provide me with my own post-operative medical records when requested. ​Please read other patient reviews carefully before making a payment here. If any prospective patients want to verify my experience, feel free to contact me directly and I can share photo evidence of my results so you can do proper research. Yeng6446@gmail.com read more

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Dr. Marshall treated me so wonderful her bedside manner was so amazing and she did my body so beautiful I recommend her to everyone who decide to have surgery at Zion read more

Best quality of care and compassion. The whole surgical experience brought me what I was searching forr.

Dr. Diedre Marshall is amazing! I had a double mastectomy with her in 2012, several reconstructive surgeries since, and now go to her for my botox/fillers. I think that everyone needs to approach surgeries with a realistic perspective. She informed me of the process for my mastectomy and that I would need additional reconstructive surgeries to make me happy with the results and she was right. Her office became an advocate for me with insurance companies and I have referred family and friends to her. She is extremely knowledgeable (Stanford and Yale alumni) and is capable of being very empathetic which is a combination you don't find often in the medical profession. If you arrive and ask her honest questions, she takes the time to not only answer them but to educate you and show you what you can expect. read more

My experience was not the best, I would say it was traumatic, I was diagnosed with breast cancer in the right breast, but I decided to have both operations, they gave me a choice between several doctors and I chose Dr. Marchall because she was a woman, believing that this was a fact. important and that because I was a woman she was going to have more empathy with me and was going to make an effort to do a good job, the result was a tremendously botched job and a job completely poorly done, the sad thing is that they make you feel important between kisses, hugs, and words beautiful, you get to feel like family, she promised me beautiful and raised breasts as they should be and it was the opposite, despite being able to save my nipples, areola and also having plenty of skin because my breasts were big, she was not able to do a job well done, he also didn't allow me to talk about what a reconstruction was expected to be when I asked him he told me that they were going to look very nice, so I wouldn't worry that he was going to put in small, raised implants. and I trusted her and I did not question her and trusted her professionalism and integrity, and the worst thing was not that, she did not even give me an explanation from because they did not turn out as expected, she completely ignored me as if I did not deserve something better, anyone who has gone through this knows how sad it feels to go through something like this, to lose your breasts, after the chemo, to lose all your hair, the great discomfort you feel, the sadness that invades you and Just thinking that at least you are going to have breasts that, although fake, may look pretty, are the only thing that comforts you a little as a woman, and then you are so unlucky that the Doctor you choose to do something nice for you despises you and doesn't. She cares that you look bad and after a month and a half she sees you for the first time to tell you that a second surgery can be done to fix the bad work, which I did not accept because for me she is not professional at all, she lacks humanity and love in his heart read more

There aren't enough words to express my appreciation to Dr. Marshall and her staff, including Sayda Linda I think is the other woman who helped me out a lot, she's in charge of the payment and always helped me over the phone. Dr. Marshall did an amazing job. Due to the one and only time I ever did steroid, not doing it properly I had gynecomastia and over the years it only grew. I did a lot of research and found Dr. Marshall. I had never done any surgery, I was scared and a friend asked what was holding me back from taking care of it and encouraged me to take care of it and not be cheap with my body. Dr. Marshall is well known in her community because I asked a Friend who is a facial surgeon and he said he's heard she's really good. That was all I needed to hear I told my self I'm doing it. Now I cannot stop taking my shirt off ‍. Thank you again read more

Deirdre M Marshall, MD - Cosmetic Surgeons Near Me - Miami, Florida

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My daughter ( a minor ) had surgery, First impression was amazing, she spend time with us explaining our options and talking about the procedures and expectations. Her bedside manner is impeccable as well as her qualifications and training. Her office is beautiful and very clean. We booked appointments and to my surprise all clearance tests and even a pre-op visit were done at her office. Talk about convenient. Surgery day was amazing as the staff preparing them was courteous and caring. Surgeries went well my daughter was ready and stable to go home the same day. All instructions were clear, post op care was amazing. She was always available and answered all our questions. Goes above and beyond to serve her patients. I don't have words to describe how grateful I am for the perfect results Dr. Deidre Marshall delivered. Thank you Dr. Marshall, and your great staff. read more

Dr. Marshall is the best in the beauty business from her bedside manners, time spent in every appointment and outcome natural as can be. Initially seven years ago had breast reconstruction after cancer and look and feel youthful and healthy. I returned for botox and fillers since with never a side effect. Just compliments! Don't waste time with anyone else. Jenny R. read more

I went to see Dr. Deirdre Marshall for a botox application and ended up doing two other procedures. I was excited about it and happy to have found a Dr. that could help me. When asked about a filler that would make the area under my eyes smoother and less tired, I was told that there was this great procedure that would solve the problem and that it would cost me $500.00. I decided to go ahead and do it. I scheduled the appointment and once I was done with the small surgery, the assistant told me that it would be a little swollen and bruised for maybe a couple of weeks. She also told me that my under eyes would be much smoother and beautiful, and that I would be very happy with the results. Before I left the clinic the receptionist asked me for the payment and told me I owed $1000.00. I was surprised and said that I was told $500.00 and NOT $1000.00. The lady (Julie) who initially told me $500.00 came over and said very matter of fact that it was $500.00 per eye. What? Really? Who comes to do a procedure like this for only ONE eye? Why didn't she tell me that the total cost was going to be $1000? In my view this was misleading and dishonest. I had no choice but to pay it (I was still a little groggy from the sedative). I left the clinic feeling that I was lied to. The following week I returned to get the stitches out. Dr. Marshall was at the office the entire time, however, she NEVER came to remove the stitches herself, see the results or talk to me to find out how I was doing. I should have not been surprised, but I was. After a month following my procedure my eyes DO NOT look any better than before. Instead they both have pockets underneath of what appears to be an accumulation of liquid that was injected in that area. I called and spoke to Julie (The Dr's assistant) and I explained what had happened and ask that she relay the message to Dr. Marshall. She said the Dr. was busy with patients and will return my call by the end of the day. It's been days since, and I am still waiting for her to return my call. Speaking with someone else at that office at the time of my visit, I realized that I am not the only one who has complained that this Dr. only cares about making money and has absolutely no genuine concern for her patients. It's unfortunate and sad to realize that you are just a number. I went to see Dr. Marshall and decided to have her do my procedures because her clinic was located close to me and upon seeing all her accolades placed on the walls I felt somehow that I could trust her. I believe that at one point she probably did care about treating her patients kindly and with respect that any and every patient deserve, but those days, in my opinion, are long gone. Dr. Marshall has shown a complete lack of caring and professionalism. I went to see her again today in person to explain everything I stated above. She had a flat monotone expression on her face like nothing I was saying to her made any sense. She kept defending her point of view and not once was she at least sympathetic towards what I was saying. Horrible experience, but the worse part is that the procedure she did on me, actually made it worse than it was before. It's unfortunate that this had to happen for me to realize that one must be extra careful and if you feel something is off from the beginning, leave immediately. When I first saw her, something was a bit strange and I stayed. Big mistake! I will much prefer driving an hour and go to my previous Dr., who aside from being amazing at what he does, is also kind, dedicate, caring and act like a professional who is concerned about his patients. read more

Had surgery last Friday to repair the botched job that left me with huge self-esteem issues. Naturally I was nervous to do this again but I'm glad I did. Dr. Deirdre Marshall fixed the girls! They look normal. Hands down I look better. I don't know how this miracle worker did it but she even fixed the scarring. Sally from Night-before Christmas had nothing on me. Can't wait to wear the cute tops and not seeing a hole in my chest read more

I have pictures also! Before during and after!! Not good!! Sent from Yahoo Mail on Android ----- Forwarded Message ----- From: "Donna Anderson" donnatanderson@yahoo.com To: "dm marshallcosmetique. com" dm@marshallcosmetique.com Sent: Fri, Jan 1, 2021 at 11:45 AM Subject: Re: My fillers Deirdre, You knew we were returning to Savannah, Ga., on Sunday, two days following these treatments. I had a concern the following day regarding the unevenness in my lips and asked if you could see me before I left. Your reply was, dont worry, give it time, the results will be beautiful and Hector will love it! Two weeks later both my sister Shellie and I developed lumps at the orbital area of the outer corner of our eyes as seen in the pictures attached to our emails. We sent emails attaching photos showing the lumps. Your response was that you injected filler into the wrinkle along with botox, but don't worry the lumps will go away. You did not ask if we wanted to put filler there. You took it upon yourself to inject filler. My sister requested filler in the smile lines (nasal labia fold area) and botox between the brows. I requested filler in the lips. You suggested botox around the eyes, I agreed. We were completely unaware that you were about to inject filler combined with the botox into a wrinkle, you only saw, without making us aware of your intention. My concern was to add fullness to my lips! None of my expectations were met. As seen in the photos, my lips are completely the same and I have been left with lumps on both outer corners of my eye area. I can only imagine I may have had the fullness in my lips had you used all the filler, I paid for, exclusively in the way I expected it to be used. I would not have two ugly lumps and the thin lips I wanted corrected. Your reply to my email with photos (about two weeks later) was, "not to worry, it will go away." They have not! It has been 4 months! I have lived with these two ugly lumps that is absolutely noticeable as its very often commented on. Your continued response has been to make an appointment! I am terribly disappointed in your very unprofessional replys to my emails. Your first reply to my email which included photos showing the lumps was to say how beautiful I looked without even acknowledging my concern, which was completely bizarre. My photos clearly show lumps!! It is nonprofessional, to do something to a patient without discussing it prior to doing it. Again, the lumps developed in my sister and I both. I don't believe this was a rare occurrence. You had to know this was a possibility. You knew my sister and I were leaving two days later. You knew we were not returning to Miami. You knew we only went to Miami to console my sister during her recovery post tummy tuck liposuction surgery you performed on her. Her stomach was wide open as she stuffed the open incision with gauze. Her stomach was extended to the size of a 9 month pregnant woman. She had been going through this recovery for over 3months at that point and very depressed. Its been over 5 months and she has still not recovered from her surgery. That is why we were in Miami and you absolutely knew that. You were not only Karen's surgeon, but she considered you one of her best friends so we trusted you to do your best and what would be in our best interest. At the very least my sister Shellie and I both felt an acknowledgment, an apology and some compensation for causing this, especially since you did not even consider it important to discuss what you were about to do and the potential lumps could develop. Your lack of empathy is extraordinary. You should have discussed with us the potential for lumps when doing filler. You should have asked us if we wanted filler injected into that area. You should have explained the possibility that we may require post treatments to correct any developments that may develop. You should have aired on the side of caution especially when you knew a follow up appointment would not be possible once we returned home to Virginia and Savannah. Extremely Disappointed. Donna Anderson Shellie Boudreau read more

Wonderful job with Botox and fillers. Office staff is always friendly and efficient. Dr Marshall did an AWESOME job suggesting plan and executed it beautifully. Gauging by the compliments, I look the way I feel. Thank you for the fabulous results!! read more

Great service! Dr. Marshall is fantastic. Results from service were wonderful. I would highly recommend.

I've never met Dr. Marshall. But she was more helpful to me than most doctors I have met. While vacationing in south Florida for a couple months, my seven month old son had a routine pediatrician appointment for his vaccinations. The doctor noticed his fontanelles had closed about two years too early, told us he had cranio synostosis, and urged us to get to a cranio surgeon ASAP. Within three days we were driving across the state to a cranio surgeon who informed us that our son did not have cranio synostosis but that his fontanelles were indeed closed. He didn't spend much time with us at all (after waiting in his waiting room for 90 minutes, he only spent three minutes with us.) I was left with more questions than answers. I called Miami Children's Hospital and left a message with their pediatric cranio plastic surgery clinic. The next night I got a call from Dr Marshall. She answered my questions, eased my confusion, and gave me her cell phone number and told me to text her if I had any questions. She told me she has six children of her own and she knows being a mother can be scary sometimes. She was kind and she really listened to me. If I didn't live in Seattle, I would choose her to watch my little guy's head for any changes or possibilities of cranio synostosis. She was kind to me, from one mother to another, and that means a lot. read more

Doctor Marshal and her assistant are very Professional and caring . The doctor does great work . Her office is very clean and in a beautiful location. read more

I have been seeing Dr. Marshall for 27 years. She is absolutely the BEST. Throughout the years I have spoken with her other patients and they go to her to fix the problems their other Drs. have done to them. She does beautiful work with what appears to be the impossible according to other Drs. Her procedures are virtually painless as much as possible. She is patient with a listening ear regardless of how extremely busy she is. I ask what seems to be endless questions and she's always willing to patiently and professionally give me the answers I need emotionally. She actually makes you feel like you are a personal friend. She makes Breast Cancer patients feel and look like a beautiful woman again by her professional skills. I just can't say enough!!! read more

Dr. Marshall is wonderful- she is patient, kind and a true artist. She listens to me and offers advice and is never pushy. Her entire staff are the epitome of professional. I not only highly recommend her, but I'd never go anywhere else! read more

Dr. Marshall is truly exceptional! I had breast reconstruction surgery done by her and I am beyond pleased and grateful! She is an amazingly skilled surgeon! I have met other breast cancer patients who have had reconstruction done by other surgeons and unfortunately have had terrible results. I am so happy that she was recommended to me. She is also kind and compassionate with her patients, which I feel is so very important. I highly recommend her for any plastic surgery. Thank you Dr. Marshall! Diana O. read more

I had a prophylactic bileral mastectomy with full reconstruction and all I can say is that I was blessed to have Dr. Marshall do my surgery. Not only is she an outstanding surgeon with highest ethics but she has the most amazing bedside manners I have ever seen ( I know because I am a nurse). She does not rush to answer any questions and her staff is very professional and attentive. I give Dr. Marshall the highest rating as a doctor and as a person. read more

My brother recommended Dr. Marshall. Two of my daughters needed plastic surgery in different areas. First impression was amazing, she spend time with us explaining our options and talking about the procedures and expectations. Her bedside manner is impeccable as well as her qualifications and training. Her office is beautiful and very clean. We booked appointments and to my surprise all clearance tests and even a pre-op visit were done at her office. Talk about convenient. Surgery day was amazing as the staff preparing them was courteous and caring. Surgeries went well, back to back and my two daughters were ready and stable to go home the same day. All instructions were clear, post op care was amazing. She was always available and answered all our questions. Goes above and beyond to serve her patients. I don't have words to describe how grateful I am for the perfect results Dr. Deidre Marshall delivered. Thank you Dr. Marshall, and your great staff. read more

My experience with Dr. Marshall has been nothing short of devastating!!! I have come dangerously close to losing my life on three occasions due to her ineptitude. She made mistakes and then lied to cover them up. If you love someone please do not allow them to see her. I gave her one star because that was all I could select, however, she deserves a -10! read more

The entire team including Dr. Marshall is not only professional, but friendly and efficient especially when you are not the best patient (me). They care about your concerns and go the extra mile. I would highly recommend them for services, got in super quick for Botox given that I was only in Miami for a few days before heading overseas. She rocks! read more

Dr Marshall is an amazing doctor and person. She is extremely knowledgable and dedicated. I can't say enough about her care and how happy I am with my surgical results. She gave me exactly what I requested, but better. What a wonderful thing to have a doctor who actually cares about my wellbeing, and takes the time to explain her thinking and procedures. Plus she has surrounded herself with a wonderfully supportive, friendly staff. I completely recommend her. If you are on the fence, I travel from Orlando to see her in Miami. Plus my friends are starting to travel to visit her as well. read more

I go to Dr. Marshall for my botox and juvederm. She is an amazing injector. Her staff must be truly hand picked. They are courteous, professional and kind. I recommend her highly if you are looking for someone with that perfect touch. read more

Very good surgeon and awesome team and location. A great place ... you can go there with confidence

I am so grateful to have had Dr. Marshall as my plastic surgeon at the time of my mastectomy. No one can believe that I've had reconstruction, the results are so spectacular. I have referred several people to Dr. Marshall and all have had the same experience. She is a brilliant surgeon and a kind and caring person as well. She is always on call and available for anything her patients need 100% of the time. I couldn't have asked for anything more-a perfect result and excellent care along the way. Thank you Dr. Marshall for being such a great blessing in so many of our lives, we can never thank you enough! read more

Dr. Marshall saved my life! After having bad practice done in 2010 by another physician, I searched for years for many plastic surgeons with experience. I met with many surgeons who would not operate on me and others that I did not feel comfortable with. I even backed out from a scheduled surgery because I was just extremely scared of losing my breasts for good. I first found out about Dr. Marshall through a physician at UM that highly recommended her. At this time, I had already given up on a search for getting my deformity fixed. From the moment Dr. Marshall walked in, she showed kindness and professionalism. I immediately felt comfortable and her ideas to perform breast re-construction seemed impeccable. It was like "love at first sight". I knew she was the perfect surgeon and "the one". Boy did she exceed my expectations! Dr. Marshall and her staff were holding my hand throughout this whole process. I have never met a physician who was so attentive and my breasts are literally PERFECT! I am no longer insecure and finally have my life back, she literally saved my life! I am so lucky to have had her work her magic on me. I will forever be grateful. read more