Bassett Construction did a wonderful job renovating our condo. They were professional, great…read morecommunicators, and explained everything along the way. Each day our space was left clean and neat. The attention to detail is seen in their final work. They worked within the expected time frame and our budget. They made the process run smooth and worry free for us. They took our vision of our dream condo and made it a reality. I would highly recommend!!

From the owner: Bassett Construction LLC – Building with Integrity & Precision…read moreAt Bassett Construction, we specialize in residential remodeling, home additions, kitchen and bathroom renovations, deck builds, window and door installations, and masonry work including steps, patios, and stone veneer. With years of hands-on experience, we take pride in delivering quality craftsmanship, honest communication, and reliable service on every project — big or small. We’re fully licensed and insured, ensuring your home is in good hands from start to finish. Customers choose us because we show up, stay on schedule, and treat every home like our own. Whether you’re updating your kitchen or building something new, we bring professionalism, precision, and pride to every detail.

It has been about 18 months since the completion of a rebuild project due to a tree. I waited to do…read morethis review to give me time to appreciate the work and unpack how difficult Jim was to work with. The work he did was good, no question. BUT... communication of extra costs and the intimidation of not completing the job if you questioned the extra costs was beyond stressful.

This is absolutely the worst contractor that I have ever hired. Overcharged me for labor and…read morematerials then left with the extra materials. Caught him lying about it on the phone. I would never use him again for anything. His work is fine but he is dishonest.

All I can say is Chuck was absolutely ARROGANT- he did not want to take the time to answer what…read moreseemed to be logical questions. He said it would be $3000 but when I to breakdown the costs, he just blasted me for questioning his work. I truly felt verbally abused and insulted. The next day I got a reputable plumber who provided an estimate that covers all the bases and it was for $1200 and the immediately work has been done - the rest in the spring. What a waste of time to deal with such an arrogant, rude, disrespectful, person who has such an egotistical attitude.

It was very easy to reach this business and schedule to have a small job completed. Communication…read morewas good and the owner arrived on time. I had explained I needed 2 bathroom sink stoppers replaced and one toilet was running. He only had 1 matching sink stopper on the truck. He did the work for the toilet and one sink and said he would order the second stopper and be back in about a week. He charged me as described for the time and put simply "parts" as a line item on the invoice, which was several hundred dollars. I assumed this was for the toilet and 2 stoppers. When he came back 2 weeks later with the second stopper, my husband was home. He not only charged a full additional service call fee, but added another $130 for parts. My husband Wasn't aware of the parts charge on the first invoice so simply wrote the check. When I realized what happened, I called the business owner and he indicated "that's how much a brushed nickel sink Stopper costs". I made four requests for the specific information on the parts he used. And he refused to respond. When I search, I see Moen brushed nickel sink stoppers for $35 and that's the most expensive. He over charged exponentially, refuses to provide information or respond. Buyer beware.

We contracted Personal Touch construction out of Haverhill to build us a deck. From start to finish…read moreBrad and Mike Feenstra were outstanding! From handling the permit process to completion. They take pride in their craftsmanship and it shows in their work. We couldn't be happier. We highly recommend them for any and all your home needs! They won't disappoint you!!!

We asked Eric to remodel our upstairs bathroom. He and his assistant were always on-time during the…read moreprocess; he always communicated well with us about the project; they did a thorough job and turned our old outdated bathroom into a clean, modern bath that our son says looks like the bathroom in a hotel. The cost was reasonable, and we really like the fact that Eric, the "boss," was always there in person. They did a professional job, and we'd recommend them to anyone!

This review is long over due! I had the pleasure of working with Eric at Sun Shore Construction,…read moreand I couldn't be more pleased with the results of our bathroom remodel. The team had exceptional professionalism, attention to detail, and craftsmanship. They listened to our vision for this small bathroom and they brought it to life with precision. The project was completed in 2 weeks, on time, and within budget. Eric was wonderful to work with. I'm reaching out to him and his team for all future construction needs. Thank you!

Another company I had scheduled cancelled at the last moment telling me his truck broke. I found…read moreMr. Tub and had three bath tubs resurfaced on the same day. The technician was right on time, set up his equipment and very professionally did a superb job. I couldn't be happier with the service or the outcome. Much less costly than replacing a tub. Looks like new and all the tenants have to do is use soft soap instead of abrasive cleaners.

Hung up on me when i called to inquire re fixing an area that pulled up from a refinish job by Mr…read moreTub 10 years ago.