When I need computer or office supplies in a hurry, I am always grateful that Staples is close by…read more They are almost always in stock of whatever it is I am looking for and frequently have some very good sales that are competitive with many online prices. Their staff is always friendly and helpful, not to mention that they always seem to know where everything is in the store. They also are a drop point for UPS, which has come in handy countless times!

"Not good" is putting it mildly! This was the WORST most mismanaged staples I've ever been in. I…read morestood in line for over an hour waiting to simply drop off 3 ups Amazon returns, (which as a side note this is supposed to be a more convenient method for Amazon returns) & the ONE worker they had behind the counter was a woman who was taking that current time (a very busy time) to rip into & remove everyone's items separately from the boxes the customers had the items pre packaged inside of, & she than bagged the items in a plastic bag versus the boxes they were already originally inside of & than she would place the items in these new sealed bags inside of these larger boxes behind the counter, creating double the work for herself, & she would keep scanning a barcode on the side of the big box for each item that went inside of it. When I did finally get to the front of this ridiculously long line that moved in very slow motion I asked her why she was doing this & she told me "if the items are inside of a bag versus a box it saves room inside the larger boxes". Which I can appreciate & understand the logic behind this, however what I should have asked was why she was choosing to do this right than & there versus ohhhhh idk, maybe when it's not the busiest time of the day?!? I couldn't understand why there was no one in charge to tell her what she was currently doing was creating more work for herself, but more importantly was creating an unnecessary delay for every single person that stood on that line! I mean if your so set on saving space just scan the packages as their coming in, inside of the boxes customers have already packaged them inside of, put them aside, give the customer their receipt, & tear into these boxes & re-bag everything in plastic bags when the line isn't going out the door & THAN place them in of the bigger boxes all going to Amazon to save space & also to save customers time & aggravation.