I had a great experience working with Deana selecting new flooring for my house. She provided…read moreexcellent selections balancing budget and style and after the install, the product looked great in the house. Excellent customer service and followed up to make sure everything went well. It is also great to support local businesses. I totally recommend Deana and Carpet One.

I really wish there is a way to make separate ratings for the business' sales people and their…read moreinstallers, because they are like night and day. The sales people would have earned 5-stars, but since the installers are part of their business, I have no hesitation rating it 1-star. I was deployed to the Middle East in support or Operations Iraqi Freedom and Operation Enduring Freedom, when my wife went to Carpet One to have our house renovated with new carpets and install tile and hardwood flooring as a surprise for me when I returned. She told me the sales folks were really friendly and knowledgeable, and they were patient with her until she had finally made her decisions. My wife was thoroughly pleased with them and felt confident she was going to have first-rate installers install everything professionally. Oh, how wrong she was to assume that. As I said before, I was deployed at the time, so I wasn't around to oversee and quality check the installers' work, and I think they thought they could pull one over on my wife and do a half-ass job. At first, my wife thought after all the installation was complete that they did a really good job. But after some time passed, and the excitement of having new carpet/tile/hardwood flooring installed in our entire house passed by, she began to see some flaws. But she didn't see problems that were that big of a deal. When I finally returned from my deployment and settled back into routine life, I began to notice some serious issues that even I - at the time, completely ignorant of all types of flooring installation - knew were unprofessional, sloppy and lazy work. Here are just some of the problems I found (I'm sure there are quite a few I'm forgetting): With having new hardwood floors, the installers had to put in quarter round moulding at the baseboards. The problem with that was they didn't cut them to correct sizes, and didn't even use "returns" where it terminated at locations like doorway jambs or middle of the wall. If you aren't sure what moulding returns are, please see the following website: http://www.homedepot.com/c/molding_how_to_cut_crown_molding_with_a_miter_saw_HT_PG_TH. What quarter round they did install, they didn't fill in the nail holes, let alone even caulk or paint it. At our back door we began to see water damage to our hardwood. We had someone come out from the store, but their lame excuse was that we had a leak from our door and it wasn't their fault. They didn't listen to us when we said we didn't have any problem before having hardwood installed. Our kitchen/breakfast room have tile, while the living room has hardwood. The installers used a strip of wood to cover-up the seam between the two mediums, but they didn't sit in flat, nor even cut it to the right size. As for the rooms we had tile installed, I have found numerous places where they didn't cut the tiles correctly, got grout on the baseboards and they didn't seal the tile grout. And it really pisses me off that these idiots didn't remove the baseboards' old caulking prior to installing the tiles and sealing them with grout. Now one can see caulking sticking out from the grout, but if I tried removing it, then I would pull grout out also. All in all, it is the lack of quality these lazy, non-professional charlatans demonstrated to us that has caused me to learn DIY for everything inside and out for our home (plumbing, electrical, flooring, etc), and I now refuse to hire any more "professionals," because I have learned I am the only one who really cares to do the job right in my house! Final words: If you know how to install carpet/tile/hardwood, then I would recommend you stop by and see the sales folks, because they really are nice people. If you need installers, then steer clear of using Carpet One's folks!!!

Professional and courteous! Eric is highly recommended. I tell everyone that this guy is the best…read more Call him and he will impress you also. Small business also!

The reviews are spot on for Beachside Blinds. We needed some blinds installed on our French doors…read moreleading to our backyard. I was able to get a quote and installation for the same day. Very professional and the work was top notch. I would definitely recommend/use Beachside Blinds for all of my future blinds needs!

Marsha Hogan of Wallpaper By Marsha was an absolute pleasure to work with from start to finish. Her…read moreattention to detail is truly exceptional--every seam, pattern match, and finish was handled with precision and care. She communicated clearly throughout the entire process, keeping everything simple and stress-free. What really stood out was how prompt and efficient she is. Marsha works incredibly fast without sacrificing quality, which made the whole experience feel seamless and well-managed. From scheduling to completion, everything moved smoothly and professionally. If you're looking for someone who combines skill, speed, and excellent communication, Marsha delivers on all fronts. Highly recommend!

Marsha and her team were excellent: definitely seasoned professionals with extensive experience…read moreinstalling wall murals. They came on time fully supplied with everything they needed: ladders, wallpaper paste, tools. Their work was so flawless & detailed, that after a week, I still can't find the seams! It looks like one giant picture, not installed in three sections. Their work transformed a small bunk room in a condo on the beach in Destin, FL into a very inviting room. I highly recommend Wallpaper by Marsha. We just finished construction & the room is not complete, but hopefully in the pictures below you can see the stellar job they did! Elizabeth Pyatte

Super excited about getting a new roof on my patio. I wish I had taken before photos before, just…read moreknow the old one leaked so bad and in many places. Forest and his team got the job done! Quickly. They were very courteous and easy to talk to. They were at my house early in the morning (Early); they were on time, not like some companies where you're wondering if they will show up. I can hardly wait to actually put patio furniture out now.

We were so fortunate to have our realtor recommend Navy Point to take care of adding our screen…read moreroom to our new home. When she said this is the company she used for her home, we just knew it had to be good. And the end result is AWESOME! Forest, the business owner, came out to work up a bid for us. We needed our patio expanded, so he gave us a referral for that, too, that worked out great. He then gave us a very reasonable bid. I know my neighbour had a screen room installed by a different company, and they paid quite a bit more for what seems to be a very comparable product. Forest scheduled with us around our needs. He got the job done quicker than expected, and the end result is fantastic! If you're looking for a screen room, sun room, awning/patio cover, or something similar give Navy Point a call. You'll be glad you did!

I purchased several items from Act 1 including transition strips and some flooring used for stairs…read more The service was prompt and helpful, I was pleased with the selection and I was happy with the pricing. I would recommend to others.

Great customer service and follow through. Very professional installation team. Highly recommend!read more

Andrea is a real pro. She was able to get my needs down on paper, listen to my likes, then take me…read moreto the granite yard and show me slabs that met my list. I was able to pick a slab, get a quote for my project with 24 hours and ordered. At that time I was immediately scheduled for a person from their office to come make a template at my location and scheduled for an install within 2 weeks or so of that. It was the most painless part of building and remodeling I have done so far! She is not the owner, but she should get a raise....

Graye's Granite installed our new counters with beautiful quartz. Andrea and Erin were welcoming at…read morethe start of the process and the prices and booking reasonable. The measuring, installing, and finishing were done expertly and within the timeframe. The results are spectacular! Can't say enough good things about this company. The team is nice and polite, the responses to questions are prompt, and the whole process was a pleasure (which is really, really nice in this day and age).

In late January, when we were deciding on using Destin Elite Tile to replace our old walk-in…read moreshower, we asked if they could finish by April 1st, as we had guests coming. They said they could. From demo to completion took 3 weeks! The workers were on time, polite and careful, as they had to walk through the entire house to get to the shower project. Very happy with the completed job.

They did a mirror wall in my dining room. It is amazing! I love it so much…read more They were wonderful to work with from start to finish. I would tell anyone and everyone you are in good hands with them.

Well, not sure why I see 2 reviews ...from the same exact person about ortiz remodeling. When they…read moredid my flooring they were honest, hard working people. The price was more then fair, I understand how much labor goes into work like this. I will definitely be calling them back for more work. Thank you ortiz remodeling! Edit* I am definitely not the ortiz daughter lol. I am 42 years old. I wish I was because then maybe I could learn how to do all this work myself! Lol look Debby I don't know you but you really seem to say alot of negative things about them to get attention or idk maybe trying to get free work. I'm not here to argue with a childish elderly lady. ..but hopefully you realize you are in the wrong. The ortiz's are very sweet people abs they have A TON of people to back their work. You are the only one I have seen say anything negative about them. I really feel for you and I hope you are not the type of lady I am thinking you are...I also hope no one else believes your trash talk. Get a life.

Oversprayed paint on our concrete, brick, roof, roof shingles, and solar panels. Our new gate…read morewon't close after one week, fence is completely coming apart after one week, no show April 24, 2025 to come fix fence, gate, and clean up overspray on concrete, brick, and white dog door in back. Altered invoices AFTER paid in full to include $150 to remove one screw and a corner board from carport while having the ladder nearby, would have gladly paid $25 or $50 but not $150 but Leslie did this. Added another line item of paint $220. They still owe us $1150 for the overpayment which we thought was for fencing but was for the discount they gave us due to the job being around $12,000. Even though they advertise on Yelp, Nextdoor, and HOUZZ and other apps that they are a General Contractor, they are not and in Okaloosa County and the state of Florida they are NOT licensed to do siding and failed to put flashing on our new siding so insurance will not take off the "red flag" until it is done correctly. Exterior doors, structural repairs, roofing, new electrical, is not allowed in Okaloosa County. They are a nice couple at first, they want the job and the money but if you tell them something is potentially wrong or even ask questions about your project, they go into defense mode despite the evidence. We even asked Leslie if a permit was required for the fence she said no and that is correct, but a permit is required for the siding they put in and they did not pull the permit. Mr Ortiz cut a pipe in the back by the back master bedroom and bathroom and it flooded the next day for nearly one full week. We did not blame them only asked if they knew where the water might be coming from inside since the pipe in the middle of the house was disturbed. The overspray on our roof shingles and solars panels is something TIMMERMAN ROOFING, who came out to inspect, has never seen in their many years of business. A total disregard for protecting our roof and we had no idea until our neighbors brought it to our attention. Leslie refused us 3x to come clean up the overspray; they charged us for pressure washing $200 and as you can see in the photos they never did the tops of them, they are still filthy but the guys who did it before just used a ladder but Leslie charged us anyway. And they DO NOT GUARANTEE THEIR WORK/labor AS ADVERTISED and are NOT GENERAL CONTRACTORS as shown in their company photos and titled Advertisements. We do not recommend using them at all.