The people are great with my dog. He's not very friendly and the girls all work with him and do…read moresuch an awesome job with him

This place used to be awesome. No wait, no BS, great prices. Now under new owner and not the…read moresame. Gave it 5 tries in the last couple years and won't be going back.

I have been coming here for decades. I actually trust them…read morewhich says a lot. They give you honest, trustworthy advise. Service is outstanding. I feel very good about the care they provide. The place is large, open, and clean. I have no hesitations about recommending them.

My pup had his teeth cleaned and he lived through it! They always take care of our pets during…read moreemergencies and regular visits.

Had an appointment. The clinic has a large waiting room with lots of pet products for sale. The…read morestaff were friendly. We didn't wait very long for the tech to talk to us, then Dr. Bates walked in to see our cat. The cat has a lot of mucus when she sneezes. Allergies? Respiratory? After the exam the vet told us our options, to begin with an antibiotic. If no improvements were noticed, then she suggested doing a "panel" to be sent to a lab to dig deeper into the problem, checking fluids in throat, nose, and eyes for diseases or other issues. Our visit was $130. We will receive a call in two weeks to see if the cat has any changes with the antibiotic. Then go from there. Pet clean up. Restrooms.

A waste of time, I had better conversation's with any other vet clinic in the area than this place…read moretrying to get some guidance and a direct answer for an emergency situation.

Sad to share a horrible experience we had at a veterinary practice we've used for years. Pups had…read moretheir annual checkup but we tried the new vet instead of going to the others who we've used. The visit was awful. The new vet was short and flippant, referring to the dogs as 'girlfriend' and then addressing me that way too! My husband and I exchanged glances and I excused myself and went out of the room to the counter. I asked for the managing partner and was told there wasn't one there. I asked who was in charge and was told the office manager was out til Monday. They asked what was wrong and I stated that our appointment was not going well as something was 'off' with the new vet. I wasn't sure if it was because one of our pups was a pitbull or what could explain it. They suggested I call Monday. I was hesitant to finish the appointment as the new vet was not listening to either of us when we answered her questions and she dismissed our concerns. To date I've not been able to speak with anyone about this. No one is ever available. Save yourself and your pets from the grief we experienced and if you go to @FountainCityVetrinaryHospitalBryanOhio don't subject yourself or your pets to the new vet! Unless of course you like being addressed as 'girlfriend' along with your pet!

Always have had a positive experience with FCV. Friendly staff, vet takes time to explain issue in…read morelayman's terms with and treatment options. Will work to get you in for an emergency.

I was so glad to be recommended this vet office from one of my customers! They are the most…read morereasonable on prices and you can tell Dr. A cares about your pets!

This is by far the best Vet I've been to!!!! Customer service is great and the doctor is very…read moreprofessional and on point. I drive here from Michigan because it's the best service for the best price!! Highly recommend!

This is not the place to go for personal service experience. Hold on to your wallet! There is an…read moreupsell around every corner. They do not see pets with out a wellness check- so do not even plan on urgent care without paying for wellness check first. I am not sure why the tech- even if an actual veterinary tech- would introduce herself as a NURSE...as an actual nurse - be careful with that. Avoid- find another vet!!

Money money money. Lack empathy, lack sympathy, lack responsibility, lack knowledge of side…read moreeffects of drugs, lack common sense. Lack emergency 24/7 care. Prior to covid I was client for 20+years. Since sale or whatever and move, I wouldn't trust them with a goldfish

My scheduled visit to the Heatherdowns veterinary clinic brings me such peace of mind in dealing…read morewith the courtesy and quality of care that the staff show in dealing with my little dog, Shelby Marie. The assistant Caden, greeted me and brought us to the examination room, where a young lady named Heather came and took the necessary blood sample. In no time, Dr. Megan entered the room and greeted me and Shelby Marie went crazy mushing on the Dr. The professionalism that the Veterinarian shows my pet is heartwarming. I always leave mindful that my little dog will be just fine because of the quality care that she receives. Thank you to Heatherdowns clinic for providing me such peace of mind. Thank you, Dr. Gardam.

I have been going to Heatherdowns Vet Clinic for many years. I have NEVER received bad service…read more They are kind, thoughtful, caring and professional. During the whole pandemic, they came up with an efficient system to see your pets that works, and yet still provides personal service. I highly recommend them!

The best experience!!! Everyone I met during my visit was kind and compassionate. They made time to…read moresee my cat last minute as a new patient when I was about to drive to Fort Wayne to the animal hospital. The doctor explained everything in terms I could understand, and made the process quick and comfortable for my cat. The doctor's assistant was also so knowledgeable and friendly! And, the receptionists were both so kind and welcoming. I didn't once feel like an inconvenience even though I was thrown on their schedule last minute. On top of all that, it was affordable!

My Frenchie was in serious pain! After 2 visits and being quoted one price and charged another…read more After over $400 I took him to an animal chiropractor for $40 and it was instant relief for my pooch. Also I was charged for another wellness check after paying for that on the first visit the day before! We won't be going back! Everyone wants us to adopt animals but make it ridiculously expensive to do so!

I can't speak highly enough about the care my dog has received from the staff at Pine Valley…read moreVeterinary Clinic. After getting the run around for months from a very highly regarded clinic that's much closer to our house I started calling around. From the jump PVVC was the first place that didn't make me feel like getting someone on the phone was an inconvenience. My dudes ears were extremely infected. It wasn't enough to qualify for an emergency, but needed to be addressed quickly. They got him in the same day and treated him with so much kindness and care. It was great. We had our follow up today and was met with that same level of care. I'm not one who has a lot of triggers, but I was asked before his vaccinations if I needed to leave before they got out any needles. That meant a lot to me. They care about their humans as much as the pets. Even though it's out of the way, I will continue to support Pine Valley Veterinary Clinic because honestly, they provide a level of care I've barely recognized in hooman hospitals.

We were treated with kindness as soon as we walked into the clinic. Our Pekingese, who was a…read morerescue, can be very shy and timid at times, especially in different environments. The staff knew his history and made sure he had plenty of treats and love. Dr. Ben Ealing was wonderful. Very knowledgeable, kind and actually took the time to answer all of our questions thoroughly. Excellent experience!! Recommend this clinic to all.

They're not the most affordable, but they are reasonable. I hsve take a few kittens over time…read morethere, and the bill wasn't too painful at all. However, they are very compassionate regarding animals. They were so sweet and caring to my kittens I've brought in. They explained the issues, and treatment, along with follow-ups. I will say their spay/neuter prices are steep, however they do give care to your pet while they recoup from their surgeries, unlike some of the cheaper places that use local anesthetic only, and send them out the door. Heidt doesn't do that, I've been impressed with their business for the last couple years, in fact, I've sent more people to go to them than my normal vet I use. If I could mske them my primary care place for my kitties, I would in a heartbeat. Just a wonderful place.

I have taken my wonderful dog to this vet since she became mine as a little pup. The nurses are…read morealways so kind and extra kind to her. Everyone is usually helpful and willing to give you tips when you need them. I'm not the biggest fan of one of the docs but the rest are wonderful! Prices aren't awful but of course as with most things per related they aren't the cheapest either. Overall a good place and always very clean and welcoming to humans and animals alike.