Sad to share a horrible experience we had at a veterinary practice we've used for years. Pups had…read moretheir annual checkup but we tried the new vet instead of going to the others who we've used. The visit was awful. The new vet was short and flippant, referring to the dogs as 'girlfriend' and then addressing me that way too! My husband and I exchanged glances and I excused myself and went out of the room to the counter. I asked for the managing partner and was told there wasn't one there. I asked who was in charge and was told the office manager was out til Monday. They asked what was wrong and I stated that our appointment was not going well as something was 'off' with the new vet. I wasn't sure if it was because one of our pups was a pitbull or what could explain it. They suggested I call Monday. I was hesitant to finish the appointment as the new vet was not listening to either of us when we answered her questions and she dismissed our concerns. To date I've not been able to speak with anyone about this. No one is ever available. Save yourself and your pets from the grief we experienced and if you go to @FountainCityVetrinaryHospitalBryanOhio don't subject yourself or your pets to the new vet! Unless of course you like being addressed as 'girlfriend' along with your pet!

Always have had a positive experience with FCV. Friendly staff, vet takes time to explain issue in…read morelayman's terms with and treatment options. Will work to get you in for an emergency.

My parents purchased their dog here at Savvy dog. We live out of the area but have visited several…read moretimes when in the area. The staff is just straight awesome! The animals are the finest and you can even come in and spend some time with puppies if they are in atock. So if your looking for a pet or just a place to buy the needs for your pet, this is your place!

Good skill on the grooming my lovely kitten. It is the time for my second one to have their service…read moreagain.

These folks are top notch!!! They took such good care of Big Tex, our rescue dog!!! Affordable as…read morewell, but most important, they care about the animals!!!

So my dog was being treated for Heartworms injection number two and three, they shaved her. So they…read morewould know which side to do the next day. If you're not confident enough to know, left from right and marked out in the chart, are you confident enough to know that you're giving my dog the right shot. So they shaved her and this is a month and a half ago she's gotten sunburn. This seems like abuse besides the price gouging and the lying. I wouldn't take my sweet pet here if my life depended on it.

My pup had his teeth cleaned and he lived through it! They always take care of our pets during…read moreemergencies and regular visits.

I used to love it. No more unfortunately. I do not like the "new young" vets. Little compassion,…read morevery condescending. Also, I felt like my baby was a "box on a conveyer belt" to them. Sadly, I never give bad reviews but felt this was needed.

This hospital was about a 2 hour drive for me, but worth the trip. I had to take my Great Dane for…read moreOFA testing, and nowhere near me had the equipment or expertise to deal with a dog his size for this testing. They gave me a quote over the phone, and that was exactly what I paid at check out. It was slightly more than the cost at a local vet hospital for the same procedure, but like I said that wasn't even an option for me! Everyone was helpful, friendly, and the appointment was very fast. I can only imagine they would be wonderful and compassionate in an emergency situation.

I brought my dog in with sudden explosive bloody diarrhea and they did more harm than good to him…read more Instead of investigating the cause, they stopped at a vague syndrome label - "Acute Hemorrhagic Diarrhea Syndrome." That's not an explanation, it's just a description of symptoms. Not even an abdominal exam, rectal exam, or temperature check was done. I was told it would resolve on its own with bland food. At one point, I was even told that his anxiety may have caused it. He was anxious because he was very sick - attributing it to that, without ruling out common causes, was dismissive and unsafe. I explained that I had just taken in foster puppies from a shelter where parasites are extremely common, but was reassured it wasn't contagious. Within days, all three foster puppies developed severe diarrhea and were hospitalized with Giardia. Only after I did my own research and brought my dog back did they agree to run blood work and a Giardia test, which they reported as negative. My dog continued to worsen until I took him to a different veterinarian, who repeated the test, confirmed Giardia, prescribed proper treatment, and my dog quickly improved. When I later obtained this hospital's records, I was shocked. They described exams that were never performed and minimized the details I had clearly provided, even after I showed them photos. For all of this, I was charged nearly $1,000. This was a common, easily diagnosable condition that should have been addressed from the start, especially given the shelter connection I emphasized. Instead, my dog and my foster puppies suffered unnecessarily because the hospital provided poor care and then inaccurately documented both the care and the severity of his illness. The only positive I can offer is that the front desk staff was friendly. Unfortunately, I cannot recommend this hospital as a safe or trustworthy place for veterinary care. Tiffany Holm & my dog, Bruh The response they gave to my review indicates they don't understand. I don't mind being inconvenienced for my dog. They should ask how he's doing. I also never received a call from them.

I had appt to have my dog's teeth cleaned. They required an X-ray before they would clean them…read more($$$). Turns out they just bought the x-ray machine and the girl said they were requiring an X-ray for teeth cleaning to pay for the machine.

in a very difficult time Tracy, Bonnie and Dr Jill helped us with extreme compassion as we had to…read moremake the difficult decision to euthanize our amazing 12 year old healer hound mix. They were caring and treated Jake as if he were their own. highly recommend them!!?

Best care in town. Staff is caring, thorough, and very knowledgeable. I was very surprised with…read moremy Chitas visit and the facilities .

Bo Bo had been messing with his right back paw, I just assumed he had done something to aggravate…read morethat paw. I looked closer to find his paw was in serious shape, I called here, they got Bo in, and in no time they had fixed bo, s paw. They were very Friendly when I originally called them and was concerned, they gave me ideas to keep is paw from getting any worse, when I got there the office Personel was very friendly, the doctor was able to work and fix the issues with his paw wound , she knew exactly what she needed to do and she professionally went over everything with me that would have to do to fix the insision in his paw, then the vet was nice enough to go over everything I needed to do, to keep the wound from getting any worse. All of them from the office Personel to the doctor was very friendly and professional and they actually care about the animals that come into their buissness. For everything they did for Bo and I , I thought the bill was very far for everything they did.

DO NOT GO HERE FOR AN EMERGENCY. This is NOT an animal hospital. If something goes wrong during…read moresurgery, they close at 7pm - no questions asked. They can't hold your dog overnight for observation, apparently!! What was a standard procedure KILLED my parent's dog. DO NOT GO HERE. AVOID AT ALL COSTS IF YOU LOVE YOUR PETS.

Just received a condolence card, signed by the entire staff, expressing their sympathy for the…read morepassing of my 13 year old pupper. Their professionalism/care/concern/assistance in the process made his crossing the Rainbow Bridge much easier and less stressful for both of us. I live in Toledo but Heritage has my endorsement 110%

AWITP is much more than just a boarding kennel. Dirk also offers day care, grooming, obedience…read moretraining, and a couple times per week, he and his staff will take the dogs for an actual walk in one of the actually metro parks. The facility was built with dogs in mind...before it was A Walk In The Park, the building was the home of the Toledo Area Humane Society. The building is more than large enough, and the yard is even bigger. The staff is awesome...just plain awesome. You can tell that every single person working here really loves dogs, and the dogs, at least my dog, seems to love all of them. We recently left our puppy here when we weren't able to take him with us on vacation. My wife, who still does Facebook (LOL), logged in daily to see videos and pix of the pack including our boy, so she and the kids (and me too, I guess) felt connected. When we got home and went to pick him up, he was happy to see all four of us, but he didn't want to leave...I guess dogs really are pack animals. We also utilize doggie daycare a couple time per week. As far as pet safety goes, and I might not have this exactly right, but I think the dogs are grouped by age and size. That is, the large breed puppies are kept together, and the small breed puppies are keep together. The large breed adults are kept together...etc. In other words, you don't have to worry about your chihuahua pup getting eaten by a Doberman. Great business, and great location. Five stars.

I have been taking my dog to AWITP for a little over 3years for day care, boarding, and grooming…read moreand I couldn't be happier (more importantly my dog couldn't be happier)! Dirk is extremely knowledgeable and passionate about dogs. The dogs are engaged physically, mentally and socially while in their care. They are never stuck in a kennel for the day. At night the dogs sleep in bedrooms together with a staff member present at all times. His staff is top notch - friendly, reliable, and well educated on dog handling. AWITP is the only place for my dog care needs - my pup loves her time on the "ranch". I highly recommend!

I took my cat in for a severe balance issue. She couldn't walk straight, jump straight, or stay on…read morehigh surfaces when she would shake her head. The vets and staff were fantastistic and very careful. The vet tech kept her arms between Lilith and the table edge. She caught her a few times. I have only praise and appreciation for the staff here.

Fantastic vet. As a traveler, I'm never in one place long, and my fur babies have been to vets all…read moreover the country. The staff and vets here are phenomenal! The doc spent lots of time with my newly adopted shelter pup who has a few issues. I didn't feel rushed. I didn't feel pressured. Great prices, quick scheduling, and flexible hours. Thanks for getting us in quickly, and getting my new fur baby taken care of.