The staff were extremely knowledgeable and thorough but their prices are a little steep.read more

Deceptive billing practices hidden behind a "family safety" sales pitch…read more I recently brought my 2018 Infinity Q50 here for an agreed-upon $89.00 A/C check. Once they had my car in the shop they pushed an extra $115.00 manual labor charge, claiming they "could not" use a diagnostic scanner port in my car because every electrical component had to be checked individually. I questioned that and was told that the port in my car would not read "broken wires, bad ground or power supply." The upcharge was paid for and I drove home. When I got home i did some research and as I suspected their claim was completely false. A 2018 Infinity HVAC computer instantly generates diagnostic codes like open circuit or short to ground and the power supply. The standard, legal procedure in New Jersey is to plug the scanner in under the initial agreed-upon fee of $89.00 first, pull codes, and then present the findings to the customer to request authorization for further manual labor. Instead they skipped the standard legal procedure to manufacture additional labor hours, completely bypassing required procedure. After contacting the service manager by email and giving them the opportunity to refund the upcharged amount they maintained their position even though their own documentation proves my claim to be true. I am filing a formal complaint with the New Jersey division of Consumer Affairs and initiating a credit card dispute for deceptive upcharging. Watch your paperwork very careully here. They claimed their scanner was of no use onmy car and could not read the required codes to diagnose my A/C correctly. My vehicle uses an entirely computer-controlled electronic variable compressor, meaning their advanced scanners are precisely the tools designed to read these electrical faults. They used their advertised "High-Tech" Certifications to justify a "Bait and switch" price upcharge tactic. They refused my written request for a partial refund in writing. As a senior citizen, I do not like getting taken advantage of and neither should you. Be cautious and be wary of the upselling or upcharging

Unbelievable customer service and vehicles. Priced right for what you are getting. Would highly…read morerecommend

Last October I decided to buy a car here. I got so sick of paying the insane rental prices when I…read moredrove for Uber and Lyft. I was sick of working for a car and working 12hrs a day. I decided to come here so I could do deliveries and my reselling. The prices were much cheaper than Tennessee. I bought a Ford Escort. Sure the appearance didn't look that great but I didn't care. Sure I had to put work into it but that's expected with used cars. It was fun driving it in Nashville with the loud exhaust. I had it for 10 months before the engine blew but that's driving 200+ miles a day. I enjoyed that car so much. I even named it after the guy that works there Frank. I would suggest looking at the odometer to make sure it has gas. I ran out going down the road. I would do business here again.

After driving by the dealership for the 100th time checking out…read more this BMW they had on the lot, I decided to give them a call and schedule a test drive. met the Manager Izy and he was amazing! so helpful, patient and HONEST! truly amazing experience from start to finish. I highly recommend this dealership and Izy if you are looking for a used vehicle.

The name of the owner is Eslam. He wanted to sell me this G90 2018 with VIN KMHG54JH8JU039064 for…read more$56K. He sent me the Auto check which of course was clean. I asked for the CarFax and he said he only works with Auto check. I checked the CarFax and noticed the airbags were deployed and damage was reported. I brought this fact to his attention and he became aggressive and very rude . I have attached the CarFax to this review. He is a scam! Avoid this business.

My first experience with Longwood was 15 years ago. I stoped in because I had a VW Golf that…read moreneeded brakes. The guy I spoke to said they could get to me soon if I could wait... I couldn't wait becuse my 5 year old son was playing soccer in an hour. The guy then went and got me a dealer plate, gave me a kool 5sp from his sales lot to borrow (my VW.was a stick too) and.... 15 years later, that guy (Bobby(owner) and John (Mechanic #1 ) Justin & Dilllas and too has serviced every car we have owned and every friend that listened. My son bought his fitst car here too... going strong.

Very honest and you can trust him to prove fair. We have bought several cars from him over the…read morepast 15 years and sold one through him. I wish all car dealers were like Bob!!

Great experience.. honest and professional.. Went there…read moreafter a dealership told me my rear brakes were dangerous and needed to be changed. Mavis told me the pads and rotors have plenty life left.. no need for repair

Came in to have tires put on. Little did I expect them to torque the lug nuts way past spec…read morerequiring 11 new lug nuts. 2 new studs. Fast? Yes. Experienced techs ? Absolutely not. So be warned. Any tire repair your lugs will be tightened and not be able to come off. Train your techs to follow the books.

Save yourself the time and headache and just go here from the start. Helpful! Knowledgeable!…read moreSqueezed me in when they didn't have to on a holiday weekend and then didn't sugarcoat the situation. Don't mess around with anyone else.

Scumbags who essentially stole my Corvette and all the insurance money they were given to fix it,…read moremanaged to break it a second time in their lot, collected more insurance money, and I never get a response and always get brushed off... going on 4 years for a 6 month job

Buyer Beware: If you have any issues - even hazardous safety issues of which I had within Alpine's…read more30 day warranty - Nick and his Dad will flatly refuse to provide you with any recourse. I would give Alpine zero stars if I could. Harry Raupp

I was surprised by the negative reviews. My experience was nothing other than stellar. Nick and…read moreFrank went out of their way to be helpful and make sure the vehicle was safe when I purchased it. There were a couple of issues, which, when I brought to their attention, were promptly and corrected. I would have no problems purchasing a vehicle from them again. In response to the other reviews, keep in mind you're buying a used vehicle. The older the vehicle or the more mileage, there may be issues. I received a six or seven page Carfax report on the vehicle I wanted. It had one minor accident, and everything else was maintenance. Alpine motors did some other things to ensure the vehicle was safe and in good shape. I was very happy with the quality of the vehicle I bought, and with the responsiveness in treatment I received from the owners.