Refused to deliver paid services or issue a refund…read more Save your money and look elsewhere. My wife completed a single initial lesson in May and decided to upgrade to a 5-lesson adult package in July, paying an additional $350.05. Since purchasing the package, she has called weekly trying to schedule the remaining sessions, but the school was consistently unable to provide any appointments. When we finally requested a refund for the services they could not deliver, they refused to issue a refund and claimed they could not guarantee any service would ever be provided. Taking hundreds of dollars upfront, failing to offer availability for months, and refusing to refund unrendered services is completely unacceptable. We have been forced to file a credit card chargeback to recover our funds. Avoid this driving school

Unless you want your driving students to be traumatized for the rest of their lives, STAY AWAY. The…read moreinstructors are incredibly rude, and have insane road rage. These are not the types of people you want any potential driver to be learning from. Seriously, my brother tried getting lessons from them and would come home and have nervous breakdowns. These instructors are idiots and know nothing about safely handling vehicles, and I honestly question who gave them their licenses. 911 Driving School: get your instructors some therapy. That's the real emergency here. These lunatics are on the road and scarring future drivers. I would love to give zero stars.

The zoom link for classes rarely worked properly, always routing my son to register again. The time…read morespent to try to access the class was incredible frustrating each day. They are very strict on the start time (which I appreciate), but that means links need to work properly. Also, my son was sick, very sick, and we had to pay $89 cancellation fee for his driving lesson. Again, I know there are policies, but when a child is sick there is no grace or compassion. This is all business. I do not recommend this company for the above two reasons. I amount of time I had to take off work to email with issues about accessing the court, or micromanage the course itself is ridiculous. For $800+ accessing zoom should be simple, recording attendance should be easy and if a child is sick, there should be one reschedule that is allowed. I genuinely don't leave bad reviews unless I truly feel as though the service was not acceptable and in this case, I feel this deeply. My drivers ed experience was amazing as a kid. It was empowering and exciting. My kid has had nothing but frustration since enrolling. 0 stars.

I did both my knowledge test and driving test with them and had a very good experience…read more I took 5 lessons with Ian, and he is such a great teacher, I have extreme driving phobia and he taught me how to ease into it.

I have recently passed my road test, and I would like to give the entire credit to my instructor,…read moreSuleman Sir. He helped me learn all the traffic rules not just by reading the book but by demonstrating them to me. That technique truly worked wonders. During my road test, I felt extremely confident. I wanted an instructor who could be patient and teach me well. Suleman Sir has everything you need in an instructor, he is calm and very patient.

Learning how to drive my car safely with Mr. Suleman at the Drive Right driving school in Bellevue…read morewas a wonderful experience for me. The driving lessons I took from him helped me develop enough courage and confidence to drive on road without any issues which eventually helped me crack the road drive test. Mr. Suleman taught me the right way to follow the traffic rules and safety procedures. He is gentle, polite and very friendly with good communication skills. It was wonderful that he is able to guide and teach in Hindi and English both. I am impressed by his ability to teach in an effortless manner and would highly recommend him!

We had gone for a driving skills test for my wife. It also included a 1 hour warm up in our car…read morebefore the test. Sam did not even inform my wife before starting the test. He just evaluated her based on the warm up and failed her based on some mistakes that she had done during that time. In the end when the warm up was done, we came to know that the test was also already over. Both me and my wife were shocked since Sam never informed my wife before starting the test. Overall we had paid $320 for the 1 hour warm up and test. It was just an utter waste of such a large amount of money. During the warm up, he had also called me and asked me if I wanted to take any additional driving lessons for my wife with him. He said that there were some gaps in her driving and that it would take additional lessons to fix those. And for that I would have to again pay him $160 more for a 1 hour lesson. I had already paid him $320 before for the warm up and test. So we refused for any additional lessons. Such a sham!! I feel that if we had agreed to pay the extra money and take the extra lessons then he would have informed my wife before starting the test and also passed her. But because we didn't he had already made up his mind from beforehand that he would fail her and hence did not even inform her before starting the test and just failed her based on some random mistakes during the warm up. Also my wife told me that before the warm up, he had intentionally disconnected our car's dashcam. Now that we think about it, the reason why he had done that is so that his voice does not get recorded in it. So that later we cannot file a complaint against him with proof. He is a corrupt instructor and his driving school should be immediately shut down.

I booked my road test at here. The instructor is friendly and skilled, he reminded me of my…read moremistakes I ignored and also teachered the driving skills I didn't learn at other driving schools. Great experience!

No issues with DDS. Did my knowledge test at the Kirkland branch and my driving test at this…read morebranch. Both went smoothly. The drive instructor, John M., was very informative. He also tells you if you're doing a good job so there's affirmation that you're doing something right. Their offices are currently by appointment only so try to call or schedule online before going.

I was nothing but impressed with Defensive Driving School. I was always able to get ahold of a…read morecustomer service representative on the phone or received a quick call back. The online teachers were engaging and the driving instructors were great. Each of them were each so kind, patient, competent and very knowledgeable. Headon was my son's first drive instructor and she insisted that I ride along so that I knew how to correctly instruct my son when I was teaching him. She was a perfect driving instructor. Then, he had Pam for two drives and his final test. She was so sweet and thorough. Each instructor gave important tips throughout the whole drive time. I highly recommend this location.

Great teachers and made it entertaining while also educational for my son. Content was not dated…read moreand seems to be very well curated. Also very good customer service when calling in with questions.

Isaac is great but good luck booking a lesson. Its been next to impossible to schedule a lesson…read moreafter school hours. There are never available lessons because they book way too many students and clearly dont have any capacity to teach them. The nest lesson we were offered is over two months out and only at Thanksgiving and then they have the cheek to tell you the course needs to be completed in 6 months. My kid will be 30 before we can finish this course. And their online portal is a joke. It NEVER works.

Friendly people who give amazing service!…read more This place came highly recommended by a friend so I took my uncle here for his driving test. Our biggest issue was that he couldn't speak English well, but his proctor, Niykee, eliminated that barrier by using hand signals instead. She spent time going over motions and hand signals with my uncle, to make sure both parties understood each other before going out on the drive. Really great service and caring instructors!

This place deserves 5 stars! I called last minute to book a…read moreSunday Skill test for my husband. Voila! 2 days before Sunday I was able to book an appointment with them. The agents over the phone named Ryan and Lucas are very helpful. You have to book and pay first over their website and the agents will help you through the process. For the actual test, my husband mentioned that the instructor/test agent is very nice! (Her name is Kim by the way) Though he is very nervous, she made him calm and confident. After the test, she went over the mistakes and discussed it with him. Disclaimer: My husband passed the test. Tip: If you can bring your own car (which you have been using for practice) will be the best option for the test. Remember: cars accelerates and decelerates differently. Gist: the more familiar you are with the car for the exam, the higher chance of passing! One more thing, mistakes accumulates and hurts your grade. So, practice practice practice. Goodluck!

I had a really great experience with Lonnie! He was such a gem and was incredibly kind, patient,…read moreand reassuring during my road test. He made me feel comfortable and supported, which made a stressful experience much easier. I really appreciated his attitude and professionalism. Unfortunately, I had a very different experience with another examiner, Santiago. He spoke extremely quietly, which made it difficult for me to understand his instructions during the test. I also felt very uncomfortable because his overall attitude came across as harsh and unfriendly. At times, I felt like I was being marked down for things that I believed I was doing correctly, and the experience left me feeling like I wasn't being given a fair chance. I think the experience can really depend on who you get for your road test. If you get Lonnie, you're in great hands! My experience with Santiago, however, was very discouraging and unfortunately made me feel extremely uncomfortable. I hope the school takes feedback like this seriously because the examiner's attitude can make a huge difference for students who are already nervous about their test.

I would not recommend this driving school based on our experience…read more When we enrolled, we were told the total cost would be $697 plus tax. We were also told that the knowledge test and driving test would be free, that they would provide transportation to the driving test, and that they would help schedule the driving test appointment once my child completed the course. After my child finished the course, we were told to pay for both the knowledge test and the driving test, which was completely different from what we were promised. This was very disappointing. In addition, the staff were rude and unprofessional when we asked questions. Clear communication, honesty, and respect for customers are essential, and unfortunately, we did not experience that. Many of their clients are immigrants or people whose first language is not English. Everyone deserves to be treated fairly and with respect, regardless of their background or language. I hope the school improves its customer service and is more transparent about its pricing and services so future students know exactly what to expect. I wish I had read the reviews before enrolling my child in this driving school. If I had, I would have chosen a different school--or simply taught my child myself.

Beware: this place is a scam. Advertised their teen driver's ed classroom portion as online, but…read morefailed to tell us that in-person attendance was mandatory at the beginning and end. Now I'm getting the runaround about a refund. False advertising and lack of communication. That's fine: I'll be reporting this place to the WA Attorney General's office & the BBB. Update: Now being investigated by American Express fraud department, BBB and Wa State Attorney General consumer protection department.

Everyone should come here!…read more I have no notes. They were all very nice and patient with me, I was so nervous. Great team, great support, Great business. Thank you all for all you do!

My 2 daughters have been taking violin lessons here for a few months, and I think it's been going…read moregreat! My 15 yr old is not a beginner but wanted to improve her skills. Her teacher Johana has been able to teach her technique tricks to fine tune her playing and bring out the color of the pieces. It is amazing to discover that there is still so much to learn and I think it has motivated my daughter to practice more. My 8 yr old is taking lessons with Jaime, and she is very patient and explains why things have to be done a certain way, which my daughter really likes. It helps her better understand what the exercises want her to achieve. Jaime is also starting to teach her some advanced bow techniques, which make her feel so 'grownup'.

I am very satisfied with my daughter's progress in piano. Her teacher is very catchy in finding my…read moredaughter's weakness. My daughter has learned for a year and now she can play piano quite well at her level.