A new builder moved into our neighborhood and found this company to "manage" our HOA. Except, they…read morebasically do whatever the builder wants and the homeowners (who pay them) have absolutely no say. We just received our notice of our annual meeting and there was no agenda - which is a violation of Missouri law. When they first took over from the previous company, some of the homeowners still owed and Omni sent out bills. Mine was wrong and I emailed them THREE TIMES with the corrected information - and never received a response. I finally just paid it make it go away. Last year, in one of our neighborhood notices, Kim suggested that, since some homeowners hadn't paid their dues, homeowners should talk to their neighbors and make sure they were paying their dues. I keep asking when the actual homeowners get their association back.

Terrible company. They say one thing and do another. The rules are insane, I wish I would have…read morelooked closer before I bought into the neighborhood.

My friend rents from them and the gas furnace and gas water heater are not vented. The carbon…read moremonoxide detector was working but is no longer working. Provident was notified that the appliances were not vented as soon as it was discovered FOUR DAYS ago. Even though Provident was given 4 HVAC contractors that are available 24/7 for emergency work- Provident refuses to send a contractor- they instead are claiming that all companies are closed this week because of New Year's Day being on a Thursday. Provident is playing games with the health and safety of their tenants so that they are not bothered during the holidays or the day or weekend after apparently. Provident also utilizes a repair request portal as an obstacle to stall repairs and maintence- as the portal does not function. Provident can't even get it to work when you eventually get a hold of them to walk you through it.

Do not get any rental with them. I'm not sure if Crystal is still there but she's rude as shit. Was…read morenot helpful. Had mice infested in the building didn't want to mow the lawn. It was three much beware and save your money.

I am a tenant of 5 years at Eagle Rock Village in Wichita, KS…read more The property managers are truly awful at this property. I had no working AC for over 3.5 weeks from the time I first reported no AC in triple digit heat index. It took me calling the city inspector to file a formal complaint for them to come out and address the issue. I was calling the office 1-2x a week to find out when it could be fixed and kept getting the run-around. They said they would check with management or the maintenance supervisor, then no one would call me back. I also had a broken microwave that made it completely unusable and unsafe with the glass on the front slipping down from broken trim. I have it held up with packing tape right now. I reported it promptly on April 10th and was initially told they would fix it. I left on vacation for a week and when I got back, nothing had been fixed on the microwave. Then I was told, it could not be fixed because the door for it was no longer available and it would have to be replaced instead. They made me pay over $200 to replace it. That has been over 2 months ago and it still has not been replaced. It is too hot to use my oven to cook (especially with no AC) so the microwave is about the only other option for quick reheating or frozen meals. Between the broken AC and broken microwave and no one from the office returning my calls, I feel ignored and dismissed. DO NOT rent here. It is not worth the price they charge. My rent has gone up over $250 a month in the last 5 years.

I live at one of the properties which this company over looks and I had to take the to company to…read morecourt about my car and the judge sided with me about the situation so I waited 30 days and emailed Ashley Conger for payment and she hasn't responded to my email for payment. The apartment is called Baxter crossing apartments ((beware of all the properties ))

This company and especially the person we worked with are exceptional! The company made it very…read moreeasy for us to lease out our home quickly and for a very nice market price. Our property manager, Hayes Taylor, is one of the nicest, most ethical real estate professionals I have ever worked with. Make sure to ask for him!

I do not think that this company can be trusted. Avenue's site states: "Low Fee Guarantee - We…read morematch any competing proposal fee for comparable service. We won't be beat on fees." Avenue does not keep its word. I was in talks with Avenue, as I was considering using them as property manager for my rental. Per the request of the Avenue employee I was speaking with, I sent him a leasing agreement I had with a competing property management company. I did this to see if Avenue would actually stand by their word and make good on their "low fee guarantee." After talking with me on the phone about it, the Avenue employee actually agreed with me that my lease with this other company was an "apples to apples" comparison with their own. However, he said that they would charge me more than the other company. In other words, they would not honor their own guarantee. They do not keep their word. Also, there are multiple fake positive reviews of this company. I'm 99% sure that some of these fake reviews were posted by their employees. I would advise staying away from this company.

Here's my experience with Keyrenters…read more There was no actual person at the showing. The house we were viewing had the remnants of an animal who hasn't been potty trained and a hard to get out smell going for it but I thought, I can work with them on this. I applied, paid the fee for my spouse and I, got a denial within two days. No working with "me" whatsoever. I felt as if it was a bit predatory, egging me on as if the process was well on its way. That is my experience with Keyrenters St. Charles office.

terrible customer service. they are very hard to get someone to answer the phone yet alone have…read moresomeone call you back. this company is absolutely terrible to deal with!!!

This company is very attentive to boards of trustees and charges very reasonable management fees.read more

From the owner: If you're the property owner of single or multi-family homes that you lease to renters, you'll want…read moreto entrust your investments to the right property management company. The right company will offer a multitude of services, making your property a location that current and future renters will appreciate. Alpha Real Estate Group LLC in St. Peters, MO, has more than 30 years of experience offering a mixture of maintenance, leasing, and management services for a full array of real estate services. From brokerage services to construction and repair, this property management company provides everything you need to run a well-oiled property, whether it's residential, commercial, or a homeowner association. They'll find quality tenants and collect rent for residential properties and create viable agreements with renters in commercial properties. With a professional maintenance team, any potential issue that may arise is easily taken care of. Whether it's an HVAC or a plumbing system need, you won't have to worry about contacting a third party as their team will handle the job. In addition to their superior property management skills, they offer brokerage services for clients. Regardless of the type of property you desire or if you're looking to lease or sell, Alpha Real Estate Group is the right choice. They'll work with you every step of the way to make the process as smooth and hassle-free as possible...

If zero stars were an option, that is exactly what we would give. Our experience with this company…read moreof nearly four years was deeply disappointing, and quite frankly, alarming. What should have been a straightforward property management relationship became deeply frusrating. As out-of-state property owners, we relied on their expertise and integrity - both which feel were lacking. We were repeatedly advised to approve work that, in highsight, appears unnecessary and excessively priced. The property underwent multiple "rehabs," yet the costs were consistently unreasonable and the results did not justify the expense. Even our CPA was shocked by the sheer volume and frequency of repairs completed in a single year, let alone, the rehabs after each tenant moved out. Despite all this, when we ultimately decided to sell, we were forced to invest in yet another rehab just to bring the property to a sellable condition. A local real estate professional who assisted with the sale was stunned by how much money had been poured into the property relative to its condition. At the end, we used one of the real estate's vendors for some work, which the cost was significantly cheaper than the vendors and quotes that this management presented. We own another property that is professionally managed, so we have a clear basis for comparison. The difference in transparency, judgement, and accountability is night and day. We strongly urge anyone, especially out-of-state owners to proceed with extreme caution. Based on our experience, we cannot recommend this company.

If I can rate the business with a "zero", I'll definitely do it…read more It's hard to contact representatives after I signed the contract with them, either office hours or off work time; there were so many unclear and irrational charges applied to my account, for example, "fuel charge"(??) "electricity handling fee", what is it?? Their own contractor repeated mow lawns, twice in 10 days, which was not reasonable but just took my money away. So, I requested to "terminated" their services on Nov. 12, 2025; however, I was still charged fees for no reason; the most ridiculous is, from signing the contract till now, I have spent in total of $1200, but what did I get served? They changed the lockbox and charge me about $260 , inspected the sewer, electricity and heat system, mow the lawned twice (charged about $110). I checked my account several mins ago, and found out my account balance is $0.00. This business is really a scam, it's the worst management company I have ever encountered. Never, never choose their services.

From the owner: Ponce Realty Group is a staple in the St. Louis Real Estate market. Our straight-forward and simple…read moreapproach to home buying, selling, listing, and more makes it easy and stress-free to make the BIG move.