1. Grassmuck Realty

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Lake Saint Louis, MO

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Grassmuck Realty

5.0 (3 reviews)
Closed • 9:00 am - 5:00 pm

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Provident Property Management - Don't forget to visit our full site at www.Myppmrents.com

Provident Property Management

(6 reviews)

My friend rents from them and the gas furnace and gas water heater are not vented. The carbon…read moremonoxide detector was working but is no longer working. Provident was notified that the appliances were not vented as soon as it was discovered FOUR DAYS ago. Even though Provident was given 4 HVAC contractors that are available 24/7 for emergency work- Provident refuses to send a contractor- they instead are claiming that all companies are closed this week because of New Year's Day being on a Thursday. Provident is playing games with the health and safety of their tenants so that they are not bothered during the holidays or the day or weekend after apparently. Provident also utilizes a repair request portal as an obstacle to stall repairs and maintence- as the portal does not function. Provident can't even get it to work when you eventually get a hold of them to walk you through it.

Something is definitely awry with this company. I have called three times requesting a tour of a…read moreproperty, with no response. Finally I received an email from someone named David who asked that I email over an ID. I followed through with the request and haven't heard a word. I called later and left a message with another associate listed in their VRA and still no response. Very concerned that they have a copy of my ID. Lesson learned and I highly advise not renting from this company. If it's this difficult to get someone on the phone to see the property, I can only imagine how horrific it would be to locate someone if you rented from them and had a maintenance issue. Trulia should reconsider allowing this company to publish rentals on their site.

Grassmuck Realty - realestatesvcs - Updated October 2026

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