The staff at TGM Ridge has been very helpful. They walked me through the application process and…read moresetting up utilities and payments. I needed less than a year lease and they were able to accommodate me. The apartment is lovely, grounds are well cared for, and I love the gym near me. The area near me has plenty of parking. I had one tiny problem with a shelf as we moved in, and maintenance was there the same day to fix it.

Worst management EVER! Manager there, Interrogated my mother when all she was doing was passing…read moreutilities to her name in the parking. I immediately went personally and cancelled the lease agreement, we don't need to have that headache. Soon as I got there she had nothing to say anymore, she went to hide in the office. We felt harassed and discriminated. She said to go back where you came from and you cant be here, when she was parked in the "future resident" parking.

I love this apartment complex so much that I plan on staying long term. Not only is my apartment…read morecute but it has everything I need including a washer/dryer, dishwasher and more. Maintenance is fast , the office is friendly and they work very hard to maintain a happy community by providing increased levels of snow removal, movie nights, paint nights, quarterly donations to charities and more.

I would not recommend living here, especially considering how much they charge for rent. The prices…read morekeep going up, but the quality of the property doesn't reflect what you're paying. Maintenance is very inconsistent and often doesn't respond to service requests in a reasonable amount of time. Instead of properly fixing major issues, management seems to put band-aids on serious structural problems rather than addressing the root cause. The leaking windows and poor ventilation throughout the buildings are just a couple of examples. Safety and cleanliness are also concerns. The parking lots are poorly lit at night, which doesn't feel secure. It's also common to see homeless individuals sleeping in the stairwells, and trash is frequently scattered throughout the parking lot and common areas. Overall, the property has a lot of potential, but it feels like management prioritizes raising rent over maintaining the community. For the amount you'll pay to live here, there are much better options available.

The appreciation Valentine's event was so special. I really appreciate the maintenance team, the…read morebearcat driver and whoever's else helps every winter in clearing the snow and ice. The whole lakeside team, leasing office and the maintenance team are A plus that's why I keep renewing my lease since 2016! I've always lived in apartments since I was 17 years old and this is the best yet!!

Lived here for two years and the first couple months were fantastic. The amenities are decent and…read morethe outdoor grounds are beautiful however that's where the pros of this place end. Maintenance issues: since moving in our washer had flooded the entire bathroom 4 of 5 times and stopped working mid cycle so many times they had to give us a new one after about a year and a half of being there. The new dryer they gave us began smoking and almost caught fire on one occasion. Our roof in the bathroom leaked during a rainstorm which they told me was due to the vents on the outside not being properly maintained. We had a huge hole in our ceiling due to our upstairs neighbors which they couldn't fix for days due to the upstairs neighbors having an extra lock and refusing to open the door. We had so much water damage that caused mold all over the apartment because they just patched it up without actually fixing the moisture. UNSAFE- there was all types of sketchy people hanging around, people got their cars broken into, packages stolen, drug deals happening out in the open. I had to call the police several times on my neighbors for getting into domestic fights at all hours of the morning with a female screaming for help. After i brought this along with the other excessive noise concerns management did absolutely nothing. The "courtesy" officer is a joke and does not enforce noise at all. There was multiple times when many police were called to the complex one time an officer told me there was someone with a rifle threatening someone in their apartment For the price they're asking the apartments are ridiculously old and run down. There are MUCH better apartments for less money within ten minutes of here . Don't waste your money here

Just moved here last month. So far I really enjoy this apartment. Neighbors are nice and quiet…read more Staff in the front office is friendly and helpful. Thank you to Michael for helping us with all of our question when we were moving in.

Very rude staff and overpriced for the area. The complex has no updates and management team is non…read morecompliant and disrespectful

Just awful! Roaches everywhere and they never got rid of them! Always in the apartment checking on…read morebroken blinds, broken air conditioner for 4 days. Charging phenominal amounts of money on rent because we took a smaller lease. They were the worst staff ever never taking care of noise from neighbors and there was a lot of that. They will charge you for any small thing like the blinds on the windows. It is not a safe place or decent group of people running this complex. Move on!

Westgate Apartments is the worst place I've lived. Their staff is very unsupportive and who's in…read morethe business of ripping off people of their hard earned money by charging an exorbitant fee for a simple repair. I would never recommend this complex to anyone who's looking to lease. Stay as far as you can from these cons. Not recommended ever! Besides, their apartments are mostly old fashioned layouts and are very clustered. Good riddance!

Run! I moved in January 2025. Since then, my bathroom, bedroom and kitchen have taken on water…read more I've had to put in 2 maintenance requests for roaches and my car was broken into. Add the amount of garbage that piles up in the dumpsters and I'm pretty much paying $2600/mo to slumlords. I don't care how many months of no rent they offer, it's not worth losing your peace of mind.

This place is a joke a huge joke the reviews are telling no lies and I wish I would have done a bit…read moremore research than allowing them to sell us on looks! Anything you can think of to be wrong they have it bugs,parking,trash,management,maintenance literally any and everything never have I moved into a complex that's been this big of a scam! Yes I pay my rent on time and yes I am a great tenant just was dealt a very bad hand. Save yourself the headache move far far away no amount of rent off can make up for what your going to have to deal with.

I've lived here for almost three years now. I love it here. The floorplans are great, pricing is…read morecompetitive. The neighbors are all nice. The entire staff of the management and maintenance are friendly and professional. The units and grounds are well maintained.

I love the office and maintenance staff at Masons Keepe. So friendly and helpful and quick to…read morerespond to requests. Great family community and amenities. The best place in Manassas to live. Move here and you won't be disappointed.

Been here since July (4 months). Can't say enough good things about the staff and grounds, the…read morepublic area, pool, etc. Simply outstanding! Maintenance is fast to respond. All are very nice, professional people. Apartment itself is OK, and you'd have to go look at them. The model was very much like what I ended up with. Not stellar, old but remodeled, not great, not bad. But if the location and actual apartment are satisfactory, the public amenities, upkeep, and staff are outstanding and even worth a few extra bucks each month. No bugs, fairly quiet. I live on 3rd floor and hear almost nothing (there are no neighbors on the sides or above). The other residents seem fine, and there are lots of kids like ours. My car was "keyed" the other night, but that's my only complaint. There are tons of parking. The swimming pool, when it was open last summer, was large and excellent, with free gas grills and tools right there for any parties you want to have. I never saw more than 15 people at the pool at any time, but it was well maintained and life-guarded. The staff does nice little things, like free cookies or Halloween candy bags, and I even received a free bagged breakfast the other day for simply being around the office in the morning (using their free WiFi and free coffee). The little gym is just perfect for my routine workouts with just enough, but not too many, of the right machines (also open 24 hours with security access), and the TVs in there work. Within walking distance are two major food stores, a pharmacy, ice cream parlor, 5-6 fast food and pizza joints (all the majors), 7-Eleven, cleaners, barber, hair salon, two gas stations, dentist, and so on. Very convenient location in a quiet residential neighborhood but abutting an intermediate route, Dumfries Road. Old Town Manassas and it's three-season farmers' market is within 5 minute drive. I really recommmend at least looking at the units if the general area is appropriate. You can make a really bad choice around there, but this is a very good choice, at least based on my 4 months' experience.

For the first two years , everything was ok. The new lease contract are charging for things no one…read morecharges for. Payment for sewer water, pest control and parking increased without notice. Do not believe the amount being set, because they will charge you extra for every little thing. After you sign that lease, you're just somebody they try to get money out of. I cant wait for my lease term to end, so i can leave this complex.

We've lived at Signal Hill for the past 9 months and couldn't be happier with the vast majority of…read moreour experience. Regarding the community: -As far as apartment communities are concerned, this one is very picturesque. The grass is cut and bushes trimmed at least twice per month (it very well might be more often; point is that they stay on top of it) and there is enough green around to make you forget that you're right off of a heavily-trafficked, main road. They have a beautiful fountain that also offers some very nice, calming background noise when walking around the community. -The pool, pool deck, outside grill and fire pit make the ideal setting to have some fun by cooling off and hosting friends/family for an all-day affair. -Everything around the property is kept very clean for the most part. They have staff walking around every morning, cleaning up where they can. The ONLY negative is that it seems they sometimes don't have enough trash collection space to meet demand. This isn't all the time, but a couple of times a month you'll find that people have simply chucked their garbage wherever in the collection area because the compactor is full. To be fair, this issue isn't solely on the community; there are other trash collection areas that people could walk over to if they could merely summon the meager amount of energy required to not be so lazy. -The gym and bike classroom area are very well-equipped compared to other apartment facilities that I've used. -THIS IS A DOG-FRIENDLY COMMUNITY. If you don't like dogs or harbor the unreasonable expectation that it's unacceptable for them to jump around and play within the apartment in which they live, this community isn't for you. You could always rent a 4th floor unit and make it a non-issue entirely. Anyway, there is a good amount of space to walk your dog in, and they have no less than 5-6 dog waste disposal stations (in addition to an ample amount of trash cans) located at various points around the property. If you come visit and find that the community isn't clean, it's not for lack of trying on management's part. -The amount of available parking is wonderful, offering far more spaces than any other community I've lived in prior to Signal Hill. Tow trucks patrol the area aggressively and WILL GET YOU if you don't have a parking sticker and attempt to stay overnight without a temporary parking pass. -Access to the buildings require a key fob 24/7/365. This was a big selling point for me, as I appreciate the extra level of security controlling who can and cannot access the more intimate spaces leading to everyone's units. Regarding the staff: -Simply put: They are wonderful. -Linda Peters: I have bothered her extensively over various requests and she has always done the very best that she can to assist me in achieving a positive outcome. No matter how hard of a day she's been having, I have never caught her without a smile on her face. As someone who's often time the first person that potential tenants see, that's huge. She has displayed extraordinary understanding and compassion to me on more than one occasion and is willing to work with you, regardless of your circumstances, to find as best an outcome as possible. -Maintenance: They're outstanding, supremely knowledgeable, responsive problem-solvers. Put in a service request one day and they'll be there the next, working around your schedule and making sure that they provide awesome customer-service while also respecting your personal space. In conclusion: We love it here and just signed on for another year. If you're looking for a fairly-priced apartment in the area and don't check out this community, it's truly your loss.

very thin walls you can hear everything dog poop every where beware of upstairs neighbors if you…read morelive in building 2 apt 308 beware of upstairs neighbors very loud aggressive and their dog will run all night and all morning loud music shaking your apartment

I relocated from Tysons corner due to a change in employment, with this change came a whole host of…read morechallenges and anxieties. The one challenge that I anticipated being the most difficult was finding, securing and moving into a new apartment. I was taking train across the street from what looked like a very exciting new property. As a property management professional for 20+ yrs, I know that properties are only as good as their staffs. Immediately upon my arrival I was greeted by a true professionals, friendly demeanor, knowledge of not just the property but also the surrounding area was outstanding. They asked me very specific questions as to what I wanted most in an apartment,showed me several apartments which met my criteria. Unlike most leasing agents, they did not pressure me to make a decision before I was ready. Several days later, after visiting several other communities, I chose the Artena, I reached out and the entire leasing procedure go smoothly. In fact I changed my move-in date at the last minute and was accommodated without hesitation . Since my move-in, the ENTIRE staff has been nothing short of excellent. Any challenges Ive had the staff has been supportive, professional and pragmatic. Artena is not just a place for me to live but quite literally my home. I can not be happier with my decision.

Love living here! Just signed our 4th lease. Crystal in the office is just as nice as can be. If I…read moreneed anything, she always is willing to help. And Rodney the maintenance man, is superman! He keeps the building and grounds so nice. As for the noise, yes you can hear neighbors sometimes. But, if you are used to apartment living you always hear your neighbors. As long as everyone respects each other and the noise level, then we all can get along. Rent goes up a tiny bit each year but nothing to where we say, nope that's too much. I love it here and glad to call ARTENA my home.